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Okay, I'm stumped. I'm already getting a replacement device from HTC under warranty so my problem is solved, but like many of you, I HATE NOT HAVING AN EXPLANATION FOR THINGS!
I'm also wondering if anyone else has had this problem? About 10-Days ago my Kaiser (Tilt) stopped charging via the automotive charger. The A-C charger works fine, but the vehicle charger sent to me with my device from AT&T completely stopped charging my device. I went to the AT&T store & bought a new charger, It didn't work. I changed power points, & cigarette lighter in the vehicle &, it wouldn't work. I tried the charger in the vehicle of two different AT&T sales guys & also tried multiple chargers, & it wouldn't work. Is there any reason why the unit would lose it's ability to charge via a vehicle charger while still retaining it's ability to charge through USB to computer & through the A/C home charger? It seems to me that if the charge portion of the MB was fried, then all charging would be affected.
So how can my device charge fine through all means EXCEPT the vehicle charger?
Again, AT&T is sending me a new device, but I hate not having an explanation for the problem, drives me Nucking Futs!!!
Any ideas, anyone?
Thx!
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
It's a known issue, not just with the Tilt
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
Jygar said:
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
Click to expand...
Click to collapse
OF COURSE I DID.
Yeah, It charges fine from the PC, & from an A/C source. But the HTC TYTNII car charger that came with my device, as well as replacement car chargers don't work.
wisniak said:
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
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Click to collapse
Funny, I just ran out to the truck & grabbed one of the guys Blackberry chargers & it looked like it was working. But SK Tools reports an even bigger (negative) amp draw (like discharging twice the normal rate). So with the BB charger it dischages even faster. Maybe reversed polarity Guess I should've checked first. That's a moot point now though as I await my new unit. Weird though.
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
wassup, i`m in SF Cali, I had a att 8525 that was doing the same thing. I assumed it was the phone when it 1st started happening. After a week or so it was bothering me so i started playing with it trying to figure out if it was a setting, bad flash, or hardware. I noticed that if the phone was off it wood charge but not if it was on. I started flashing my phone and testing (for trouble shooting purposes) and for the first 2 or 3 roms problem still existed, then one of the roms i flashed to would turn on the back light as if it was charging but no LED or charge, when this started happening I realized that if i turned my fone off it wood start charging and continue to charge when i booted the fone back up. So if when i got in the car i pluged in/ shutdown/ waited like 45 sec or 1 min. / then booted it would temp. fix the problem for as long as my fone was on the cable. At some point after that many weeks/roms later i noticed it was working correctly again, So I had decided it was a glitch in the rom, But i`m not a Dev. or fone guru so I really dont know what it was, but hope this helps someone.... PEACE!! ~bboyphrog1~beatz`n pieces krooh~
flexte said:
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
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Click to collapse
The slight diagonal slant on the bottom right? It's supposed to be like that. All AT&T Tilts (and I'd assume TyTN II's, but I've never had one to compare) have a mini-usb port that looks that way.
i looked at a 8525 and the usb terminal was straight. i even took a pencil and straightened mine out. it should be bent. that wouldn't make sense because the charges slot is not bent. i think the problem is that one side of the terminal is not soldered to the board and can easily be broken. in another thread 3 people have the same issue. as far as the car charger goes ill do some testing but until today it was charging fine while the phone was on.
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
I've had the same problem. I went to the lcoal AT&T store and they said they never heard of it so I thought it was just me. It looks like many of you have the issue. I wish I knew what it was. It was really bad with my 8525,
i thought Faria developed a cab to fix this issue in the hermes forum? might be worth having a search for it and when i get home i will see if i have a copy on my pc.
any of you guys get anywhere with this? I have exactly the same problem. posted in a couple of other threads actually.
Not sure whether the usb port is damaged, but it's certainly is slightly "down" on the right hand side.
It charges perfectly on the mains and perfectly from usb, but not in the car.
I have used a normal car charger, spent £50 on a Carcomm powered mount and tried one of the separate chargers that you plug the standard mini usb cable into. Nothing works. This is driving me crazy (if you'll excuse the pun!) a the primary reason I bought the Kaiser, was for GPS.
Thanks
well i also just found out 2 of my minisync cables dont work anymore. 1 of them still charges the phone but neither of them sync the phone anymore. it still syncs fine through a normal usb cable.
I am using a moto Razr car charger and it works fine so far.
Okay, confirmed on my replacement Tilt: The USB port is arrow straight. Someone earlier mentioned it being lower on the right side & indeed my DEAD DEVICE was as such. Looks like a bad job of connecting the port to the device.
NOTE!!!!!!
It's a good idea to take a look at your charger before you plug it in to make sure the charger USB connector is not bent or mi-sshappened.
i have the same problem i went through 4 att car chargers adn 5 phones. They are crap. Its not the phone its the charger if you play with it you will see that it comes and goes. The end tip on the charger is bad doesnt make a good connection. i have yet to find a good car charger.
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
faria said:
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
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Click to collapse
that didnt work for me. only one of my chargers work now.
RSVRover said:
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
Click to expand...
Click to collapse
Please let me know the outcome. mine is getting worse by the day.
Now I'm confused.
Because the device charges over USB I just assumed it would draw <500mA (the max output of a USB port) but the specs say it draws up to one amp.
Having owned a high-drawing device before (Axim x50v) I know that trying to pull this out of a USB port can blow your motherboard. So are these safe to charge over USB??? How does the device know whether its being charged over USB or mains - are there different charging pins on the connector?
I'm creating a new thread because I think my charging issue is unique...
My Kaiser will show an orange light and indicate that it's charging when:
1. Powered On and plugged in to: USB, AC power Adapter, or Car charger
but it will not take a charge and the orange light goes out after about two minutes.
2. Powered Off and plugged into: USB, AS Power, or car charger
but the orange light remains on and it never charges (tried 5 hours)
The device also does not sync, I don't see anything physcially wrong with the USB port, but it was damaged by water several weeks ago, it hasn't worked properly since.
I've been getting by with an external battery charger that I purhcased from Ebay.
Does anyway have any ideas? I've reflashed the device since then as well and there is no change in how it reacts to charging..
Hi echofive
I have the same problem with my Kaiser but at least it charges with just one of my 5 AC power adapters. Not in my Car charger and not on a USB connection.
Maybe it has something to do with the small USB pins on the Kaiser which are not properly aligned. You can try to bend them.
Good luck.
Hello, I was having this same issue and (long story short) I believe that it is the small USB pins on the phone.
Here is what I found (sorry knda long post). I have two ATT TILT phones. My Original Tilt phone got soaked in water but I was able to almost salvage the phone by soaking it in Denatured alcohol and letting it dry. This 'wet' Tilt has all functions but cannot read sim cards. It does however charge perfectly.
The replacement Tilt I have works like a charm but refuses to charge. Regardless of USB charging, off the wall charger or car charger, the orange light comes on, says it is charging but in 2 minutes the light goes out. The phone is still listed as charging but I know it is not charging because the battery level continues to drain. The phone does sync to my PC and I am able to transfer files to/from my new TILT via a USB cable. Just cannot charge the device.
I have 3 batteries. 2 stock batteries and the large 3200mah battery. All three batteries will not charge on my new TILT. I tried charging it via USB connected to my Computer, Car cigarette lighter, Car inverter charger, official TILT charger from CINGULAR ATT. Completely unable to charge the device.
If I attempt to charge the batteries (all three of them) on my old 'wet' TILT the batteries charge regardless of what method I use. It will charge via USB connected to the PC, USB connected to wall charger, official ATT TILT charger, or car charger. No issues. So I know the chargers, cables and batteries do charge on a TILT. Both TILTs are official ATT TILT devices. Two of the batteries are stock and 1 of the batteries is a SEIDO 3200mah.
Sometimes I get lucky and the new TILT phone does charge. In these cases I charged the phone using the Wall charger and the battery was over 50% capacity.
Now I know the new Tilt USB port is working because it syncs to my PC just doesnt charge after 2 minutes (light goes out) and battery continues to drain (watched and tested this after 3 hours of observation). I ended up ordering one of those TILT USB connectors which have a 3.5mm headphone jack and USB port.
This device: http://www.amazon.com/i-Trek-Stereo...8&s=musical-instruments&qid=1230877732&sr=8-4
What is weird is that I can now charge my NEW TILT using the USB port on this connector with this connector attached to my new TILT. If I attempt to charge the TILT using the onboard USB port, it stops after 2 minutes and the light goes out.
Personally, i think it has something to do with the pins. Hope this helps someone.
Jinkage said:
Regardless of USB charging, off the wall charger or car charger, the orange light comes on, says it is charging but in 2 minutes the light goes out. The phone is still listed as charging but I know it is not charging because the battery level continues to drain.
Click to expand...
Click to collapse
Been there, had that problem and the solution was even simpler and didn't involve the charging/USB port at all. Get a cotton bud (US folks call them Q-Tips) and spray some contact cleaner on it (not anywhere near the phone) and use it to carefully clean both the gold strips/terminals on the batteries along with the gold spring terminals on the phone. Although they may look clean, invisible grime film can make the connection fail and cause this problem. This is also a good tip to follow with ordinary household battery rechargers and NiMH cells. I haven't had this problem since but still carry out a terminal clean every few months to be on the safe side.
My phone wouldn't charge anymore. Searching through threads I found a magnificent magnified picture of the mini-USB port and the way the right part of the port was bent down a little. It was exactly like that with my phone, I used the pointing stick to tilt it up a little (be careful it may break of the pins, and that would lead you far from home!), which fixed! Haven't had the issue since!
Regards,
Nika.
Hi.
Have you still the link with the picture . I have the same problem an i am afraid , that i can kill my Kaiser
Regards
Dariely
Nope, sorry...
I had a similar issue with my Kaiser. It would charge with a USB cable and an ac adapter but not in the car. It used to but stopped. I took a dental tool and lifted the two little legs inside on the bottom of the mini usb port so they would contact the charger again and all is well.
nikagl said:
My phone wouldn't charge anymore. Searching through threads I found a magnificent magnified picture of the mini-USB port and the way the right part of the port was bent down a little. It was exactly like that with my phone, I used the pointing stick to tilt it up a little (be careful it may break of the pins, and that would lead you far from home!), which fixed! Haven't had the issue since!
Regards,
Nika.
Click to expand...
Click to collapse
YEAH!
Great Tip!
had the same issue as you a long time!
tilt up the pins: no more problem!
THANKS A LOT !
I straightened up the last pin. I was beginning to think it was my AC Charger...I plugged it in my Ashtray charger and it charged without a problem. I will see if this takes a charge. I didnt use any denatured alcohol, I just took the compressed air canisters used for computers and cleared out the usb port....
we wait now
Hello, I have could this problem is happening to other people but. Haven't could a solution for it.
Whenvi Plugg my galaxy into the charger the touch screen either doesn't respond or pressing in a spot I haven't pressed. I think this problem is because the screen is capacitive but this doesn't happen at all with my ipod touch.
This makes the phone impossible to work with with while its plugged in
Any solution for this?
it might be defective
or simply it needs to be re-calibrated
mine doesn't do it
but i have read on the forum many people had the same problem as you do
they either took it back for warranty or got it fixed some how
i think it should work as soon as you recalibrate the touch screen when it's plugged in
How do I calibrate it?
Are you not using the original charger?
I'm getting this too, with the original charger, but not with a usb charger.
Seems to be related: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=700612
And this: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=673330
Happens with my brothers I9000 too! D:
On mine if I'm not TOUCHING the phone case or it's charging the touchscreen gives unreliable input.
90% of the time this isn't a problem because I have to hold the phone in order to use it.
Sorry to dig up an old thread, but I just got this phone and I am having the exact same problem. Using either the original charger or an apple ipod charger I have the same issue. It also happens on the original ROM and on Darky's. It works fine while it's plugged into a computer and charging though.
Has anyone been able to remedy this problem without sending it in for warranty repair?
hi, i get this too, only happens when plugged in.
anyone find a fix?
ok, i kinda found it out.
Its because the charger being used isnt properly grounded or something which means there is a small electrical charge being picked up the screen which causes the screen to jump about. Doesnt happen when the phone isnt plugged in or when its being charged via micro usb connected to my laptop so I think the charger is to blame not software
according to someone else its because of
It will be high-frequency noise on the DC output voltage of the charger. Chargers use a high-frequency DC-DC converter method and the cheaper ones don't do a very good job of filtering the high frequency out of the DC at the other end. This noise enters your phone and plays havoc with the sensitive circuits in the capacitive touchscreen.
It is nothing to do with grounding of the input side of the power supply; when you ground the output side (the USB plug) with your hand, your body capacitance filters out some/all of the noise.
but anyway at the end of the day its still a fault with the charger whatever the technical details maybe.
Is there a charger out there that will not experience these problems?
sk1d said:
Is there a charger out there that will not experience these problems?
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Click to collapse
I have the same problem with the original charger. But by using the charger that came with my logitech mouse, I have eliminated the screens erratic behaviour while charging. The original charger is collecting dust now.
gammalerik said:
I have the same problem with the original charger. But by using the charger that came with my logitech mouse, I have eliminated the screens erratic behaviour while charging. The original charger is collecting dust now.
Click to expand...
Click to collapse
Could you post some details about your charger? 2/3 Pin? voltage? amperage? Input/output amounts? etc...
sk1d said:
Could you post some details about your charger? 2/3 Pin? voltage? amperage? Input/output amounts? etc...
Click to expand...
Click to collapse
The wall-charger has an output of 5V, 1A. Input is 100-240V, 50/60Hz, 180mA. Looks like 3-pins. It came bundeled with my Logitech G700. Also, when I plug the phone in, I get those three choices you usually get when charging from a pc: "Kies-mode", "mass storage" etc. I just press return on my phone when I see this. So it seems as if this charger is a bit more advanced with some kind of chip in it. Perhaps any Logitech/Microsoft-charger will do.
gammalerik said:
Looks like 3-pins.
Click to expand...
Click to collapse
Pin was the wrong word, I meant prongs. Does it have two or three that go into the wall socket? The third being the grounding wire.
I have a charger for my bluetooth headset but it only outputs 550mA. Is that enough to charge the phone. The original is 700mA.
Has anyone noticed an issue when connecting a USB, Headphone or HDMI cable to the D3, where the touch screen doesn't respond properly?
I had the same issue with the DX when I upgraded it to Gingerbread and the DX2. When plugging in a cable (even brand new cables), the touch screen doesnt want to respond. To use the touch screen, I have to unplug it first.
Since this is the 4th phone I have had this issue and it "seems" to have started with my DX when upgrading to Gingerbread, I wonder if it is a Gingerbread issue?
So no one else has noticed this issue? It is really irritating. I had the same issue with the DX/DX2 desktop dock. I had the dock replaced with the D3 desktop dock and have the same issue!
As soon as I dock, the screen doesnt want to respond correctly to touch. The car dock seems to work fine though.
I'm having the same problem and it was there pre and post root. When I am in HDMI mode, the screen is very laggy and sometimes completely unresponsive. If I unplug the HDMI the issue immediately resolves.
i've seen this sometimes, thought it might be the angle im holding it when the USB cable is plugged in.
Doesn't always happen tho and the dock works fine for me currently.
-smc
I have the issue with every charger except my car chargers... I also notice the problem if I plug into the headphone jack or HDMI port.
With the Droid X and X2, I had a similar issue (3 different phones) but with the Droid 3, I notice that not only does it not want to respond but it responds as if I touched somewhere else... It even responds as if I touched the screen when I am not even near the phone...
I took it in to Verizon and surprising enough, I was told it was normal!!!! Augh...
I do not have this issue. Just tried headphones, wall charger, and USB to my laptop and the screen was just as responsive as when the phone is unplugged. If you can narrow down a pattern I will gladly test more situations.
I noticed this when I was plugged into a brookstone international adapter that has a usb charger. Plugged into an old BB charger or my stock and it worked fine.
Actually I was in a bed and breakfast and my phone started to work on its own. Like it was haunted!!! Really crazy. I was able to repeat it everytime I connected this charger.
bishop0114 said:
I have the issue with every charger except my car chargers... I also notice the problem if I plug into the headphone jack or HDMI port.
With the Droid X and X2, I had a similar issue (3 different phones) but with the Droid 3, I notice that not only does it not want to respond but it responds as if I touched somewhere else... It even responds as if I touched the screen when I am not even near the phone...
I took it in to Verizon and surprising enough, I was told it was normal!!!! Augh...
Click to expand...
Click to collapse
Have you tried a different setups then the ones you use? Like at a buddies or neighbor? If the issue following you around it could be a sign. As a former poster said with the charger cables the touchscreen goes crazy. I had a cheap charger that froze/slowed up my screen. I think it may be a grounding/noise issue (from a laymen not an EE).
HDMI
I've had issues with the HDMI cable plugged in. The video doesn't seem to be a problem, but the sound is very choppy on my HDTV. This was the case with both my wife's and my D3. I wonder if it is a setting on the phone or my 42" JVC TV is a POS.
I just had my D3 replaced due to an issue with the GPS. The replacement has the same issue. As soon as I plug it into any charger, the touch screen starts acting flaky.
When I plug it into my desktop dock (with or without power), the screen starts acting as if I had been pressing it and selects random things on the screen.
I have found that if I push a USB plug tight into the charging socket on the phone, the screen works fine.
Is it possible that Android 2.3 uses the extra pins in the USB and HDMI cables? If so, can this be disabled?
Use the cable and charger that came with your phone, if you're still having problems after that then you have an actual problem.
Hi,
I also have this issue sometimes when I charge the phone (original US charger with EU adapter). The screen responds slowly.
HI all,
C6903 would previously charge using an official Sony dock cord. Yesterday, however, the phone started making the 'phone flat' beepjng noise (it was close to flat), so plugged into the dock to charge. The beeping continued every few seconds, the screen rotation started playing up (I do have a screen rotation lock that hasn't been a problem) and the phone won't fully charge (the charge symbol is there, just keeps dropping. The error message "the connected power source is not sufficient. The battery is draining faster than it is charging. Minimise device usage while charging" popped up. It does charge VERY slowly if the phone is off airplane mode and the screen is off (it charged approx 30% in 10 hours, this way).
No rogue apps, etc. I reset to factory settings and the problem is still there. Phone charges fine using standard micro-usb.
Here in the NL, the carrier (KPN) send your phone away for minimum 2 weeks (& will not give you a replacement), and they will likely just test with the standard USB charger, which is fine.
Anyone experienced this & any advice would be greatly appreciated. Thanks, Adam
sounds like the cable is faulty, probably only one way to find out if you know someone with a dock - or just send the dock back to were you purchased it declaring it faulty
I've had similar issues, I solved it by rebooting the phone and plugging it in using sony usb charger until the charge is over 30%, after I got mine to 30% using usb, it then was able to charge using the dock.
you could check the dock with a multimeter, but there's not really much to the dock itself, so unless it's a broken wire, the problem is with the wall charger which the docks plugged into or the phone
Thanks all. I will check if it is the dock/cable or the power plug when my wife gets home - she also has the Z1.
Thanks again, will keep updated.
Adam
Yeah, sadly the cables don't last too long - went through 2 cables up until now and many more to come.