Urgent Help Needed - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi all,
My topaz/diamond2 has just messed up in that the screen has gone strange. I will post pictures but basically the bottom half seems to have gone and you can see dots of the digitzer.
No picture is messed up and you can see the image perfectly fine so it seems like the digitizer is at fault.
I have noticed recently I have had an oily look to it around that area but dismissed it as my Diamond 1 got this eventually too however, it seems I should have paid more attention to it!
As a result, I cannot access my phone and am stuck on teh slide to unlock screen from the Windows 6.5 Tom provided.
I am not too worried about the hardware as it is well within the warranty however...
I urgently need to back the phone up. Unfortuntly, I cannot get any further on the phone and when I plug it in, while the system detects it, it detects it as a removable device and not the sync side of it.
All I need is to backup the basics into Outlook
Anyone know of a way around this? I don't know whether tools such as the mtty and so on can help get around this or not or some other tool that can force a backup?
I almost need control of the phone via windows but again, I can't install anything as I won't be able to hit any of the agreement yes/no buttons.
I appreciate any help you guys can give me on this!
Thanks

Try to connect to PC, then right click on Activesync, choose synchronize.
Welcome to the club of broken topaz screens...

And here I thought my phones were indestructable.
Unfortuntly, Activesync/windows mobile won't detect it as I set it to automatically be a removable device on the unit itself.
Panic over for the time being...found lots of threads on here about the screen and one of them had a clever suggestion about using selotape on it
Sure enough, the blob went away instantly so I'm back in the phone now.
Wish I took a picture now as I already emailed the company about warranty

If anyone has this problem AND you can ActiveSync but you still need to do more than just a basic backup, try out My Mobiler. Controls your mobile from a window on the desktop. Great for taking screenshots of issues, or just to show off. Also comes in handy when entering alot of contact information in or for sending long sms' to people.
I think the site is down at the moment but you should be able to download it from somewhere other than the official site if you do a bit of googling.
I've had no trouble using it on udK's wm6.5 R1, tESS 2.0 / 2.1, the latest energy rom, shadowlines test rom, and Tom Topaz 2.08

Related

Camera.exe keeps disappearing

Can anyone tell me what's going on with my XDA2i pls. It's been very stable for the past 6 months which is the last time I Sprite backuped. But last week the camera disappeared and Windows media player appeared on the camera button. So I thought I would re-install the ROM then restore from the June Sprite backup - remember I have been using the camera which must have been on that backup.
After the ROM install, the camera is there and working, but if I try to then do a restore from the Sprite backup, the camera is removed.
Thanks
Mike
search it at here, im sure you'll find any camera software to install....
if you need something great camera application, try CoolCamera at www.ateksoft.com
you can do it! Mike!
thanks
Thanks Clustered .... I will definitely try that camera app, - does it improve the quality of the images (I find them much worse than the supposedly poorer camera in my old XDA 2)
I have since discovered that the camera app is not being removed (there are still 4 camera related files in the Windows directory), but all reference to these are being removed somehow, so that the camera program is not visible in the 'Programs' section, nor is it associated with the camera button on soft boot.
I have temporarily got round the problem by placing the camera.exe icon in the SPB Today function, so at least I can get it started with the stylus
Any clues .... should I be looking at some registry entries.
By the way .... ironically I would like to reprogram the default for the camera button to scroll-down which I use in microsoft reader. Do you know how I could do this (tried Vito button mapper yonks ago but it seemed to cause quite a few problems)
Thanks
Mike
I had this, do you find the battery is discharging at a quicker rate??
The history with mine was it lost the cam function swapping to WMP on the button. Only way to cure it was to hard reset.... of course it would go and do the cam fail just when i had got everything set up and running nice for a few months. I found as it went further down the line that using the back up i had would instigate the cam error quicker than if i didnt.
It started to do it more and more. So i sent it back, they said all fixed. of course it wasnt 'cos the internal battery had discharged thus doing a hard reset clearing the error
Finaly on the 3rd return they did a board swap... which meant i had to get tomtom to re do the activation codes for me.
Load of hastle but it hasnt been a problem in 3 months now.
Aaargh ! yes that's exactly what's happening - battery running down quickly, so I just ordered a coupla new ones (fortunately didn't pay the O2 price of £39 and have ordered from Hong Kong at about a fiver).
Sounds like it isn't worth me returning it to O2, as a board swap would cost a lot - it's 13 months old now
Interestingly though ..... a hard reset puts it right, but as soon as I restore data and programs from a Sprite backup, the problem is back. And yet the Sprite backup was done back in June when I definitely wasn't having this problem. And an earlier backup does not cause it. Does it seem possible that one of the applications we are using has a time -related problem? Only thing I can think of recently was the British summer time auto correction.
Thanks
Mike
dont worry bout it being 13months old they got 2 yr warranty!!!! get it down to them now. you will get it sent off, if they dont replace the board, call the number for the repair company as soon as you get it back, tell them its doing the same (as you can tell from my post before the prob clears n they just turn it round) they send you a package and you send it off as a bouncer, give then a fault report, they will swap the board.
make a note of all yer device info, imea, mac address etc. to confirm the board has been replaced.
i put a pen mark on the warranty void sticker under the battery covering the screw to see if they went inside.... they didnt the first times it went back.
if you have tomtom you will need to scan n send them a copy of the board change document to get your codes reset, also send them the device code tomtom gives you when you try to run it. they require that. it took them about 5 days to sort out at tomtom
You know what gets me about this place is i could have just said send it back but i prefer to give folks as much explination... like i would in return.... unlike i have had on posts ive made where folks have said post it in the right section etc.... not telling me where or assuming you understand all about reg editors or rom changes..... following link from page to page is so frustrating... sorry rant over now
hope you get it sorted soon.,... wish i could get my Q's answered.
Thanks mate .... I'll do all that. Fortunately I can afford the time, as I've got a couple of working XDAII that two of our guys ditched in favour of execs, so I'll just set one of those up until they sort the XDAIIi
Thanks
Again
Mike
Me too
Hi Guys
You have described exactly what happened to me. I use a Motorola BT head set (820 I think) and the tom tom navigator 3 with BT satelite reciever.
I gave up in the end. It seemed to be due to the BT stack or somthing to do with the Tom Tom BT drivers. I have 2 xdaIIi's and I now use one as a gps only (does not even have a sim card) and the other one as a phone (with the Motorola head set) I dont have any problems.
If I try to use two BT items together..... with in about one week the moment i loose the camera and the battery lasts about 6 hours from full.
If I remember correctly the head set would stop working or lock up the phone, you then have to do a soft reset then the camera goes etc etc.
I can tell you I am absolutley fed up with BT I am yet to come across a BT anything that works first time every time. Even if it does work today, tomorrow who knows if it will work. The reason i am looking athe postings is because my new £400 Garmin Nuvi 660 wont connect to the XDA!!**!^%$!£"
Any way best ot luck, you are going to need it.
Hmmmmm .... don't think it's bluetooth, as I don't ever have it switched on - I prefer to use the bog standard handsfree speaker kit and don't use GPS/TomTom.
Plenty of things lock up the phone though :-(
I've gone back to my XDA II and ya know what .... I prefer it. The quality of colour saturation on the screen is much better - OK it's not quite as bright as the XDA IIi but the latter is not really any good itrself on a bright day.
.... and the camera in the II is just a gem - OK only 640k but the way it renders the image is just like silk compared to the naff camera in the IIi
... and I'm not really gonna miss the wifi, and I never really bothered using IE in landscape.
So I think I'll stick with the old II and see what you guys think of the Orbit (?) when it comes along
Mike
Well.... great service (eventually) from O2. They sent me a replacement without even waiting for the faulty XDA2i. Bad news is they sent an XDA2s ....but they then sent an XDA2i the next day. It's not brand new but presumably it's been 'reconditioned'.
Charged it up, did a hard reset - camera was there OK. Did a Sprite restore from a known good time (last June). But camera had disappeared again
I guess it's remotely possible that they have sent me the one that Richard (?)returned but I think he said they'd definitely done a board swap on his.
Despite the good advice on here, I'm still inclined to thhink this may be a software conflict problem rather than a hardware issue. And somehow it seems to be connected with time. I had not installed anything new when I suddenly lost the camera about 3 weeks ago. I'm restoring from a Sprite backup that definitely was not displaying any problems when I made it.
Regards
Mike
my cam issue would come back if i used a restore from a good point too. But that was on the old board. Ive just done a full clean install of everything and its seems to be ok. I did wonder is some gimp out there had writen some kind of virus that i had got somehow.
It might be the startup programs/services...
Try checking the Camera_Detect.lnk if it's functioning normally...
Although I'm really not sure if it is the cause but I have a similar problem but not with the camera...
Rather, it's the rotatescreen icon...
I hard reset and the icon is there but when I have installed programs it disappears once I soft reset... not sure which of the programs installed overrides the icon startup...
But I think it's during the startup that somehow make these services (camera, screen rotate, etc.) fail to run because some of the programs might be clashing with them on startups/bootups/soft reset...
I think you might be correct, as the replacemnt XDA2i that O2 sent displayed exactly the same problem when I put all my stuff back on it, but after another hard reset I put just a limited range of utilities back on, and so far in a week or so, it has been faultless
Mike

Rom upgrade failing/Screen Problems?

I am a Newbie so be patient with me and your advice is appreciated.
I have a Qtek 9100 (Wiza200) G3
Rom 1.1.7.5
Radio 4.0.13.16
Ext rom 1.1.7.105
I purchased the phone unlocked and have used it with sim's from other countries. When I attempt to run the following updates.
RUU_Molski.Biz_226102_22610105_022511_WWE-30MB
RUU_Molski.Biz_AKU2.3-226102_22610105_024711_WWE-30MB-CF2
I get the error "file name is not a valid Pocket PC application".
What am I doing wrong?
(I have also read all the recommended threats which were great. Thanks for sharing)
you obvious did not read all the recommenced sites! My guess is that you tried to run the upgrade file in pocket pc. You must connect your phone to the computer and establish activsync connection first. than you run the upgrade file on your computer
gonzo11 said:
I am a Newbie so be patient with me and your advice is appreciated.
I have a Qtek 9100 (Wiza200) G3
Rom 1.1.7.5
Radio 4.0.13.16
Ext rom 1.1.7.105
I purchased the phone unlocked and have used it with sim's from other countries. When I attempt to run the following updates.
RUU_Molski.Biz_226102_22610105_022511_WWE-30MB
RUU_Molski.Biz_AKU2.3-226102_22610105_024711_WWE-30MB-CF2
I get the error "file name is not a valid Pocket PC application".
What am I doing wrong?
(I have also read all the recommended threats which were great. Thanks for sharing)
Click to expand...
Click to collapse
Navy2010 is correct you are running the updates from your PPC this won't work. You must run the programs from a PC. I also suggest a little more reading.
To get you started have a look at these threads:
http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard
http://forum.xda-developers.com/showthread.php?t=263116
http://forum.xda-developers.com/showthread.php?t=282498
http://forum.xda-developers.com/showthread.php?t=284292
Make sure you have CID unlocked the device.
Kirby
Thanks Gents but one more question for u?
The upgrade went perfectly. Thanks
The reason I was trying to upgrade the ROM is not resolved still.
When device is in the Portrait position (slide is closed) my touch screen works maybe 20% of the time. When I open the slide the touch screen works perfectly. The issue still occurs after the upgrade.
Any recommendations?
gonzo11 said:
The upgrade went perfectly. Thanks
The reason I was trying to upgrade the ROM is not resolved still.
When device is in the Portrait position (slide is closed) my touch screen works maybe 20% of the time. When I open the slide the touch screen works perfectly. The issue still occurs after the upgrade.
Any recommendations?
Click to expand...
Click to collapse
Sounds like a hardware failure and could be the reason the phone was sold... ?? If you can return it under some warrantee, I'd lean that direction.
--M
I agree.
Yep I agree. I have sent an email to the seller. In all fairness He sold me a brand new device and he has been pretty good so far. Let see what he says now. I'll update the post when he gets back to me. Thanks for you comments.
Seller has sent me an RMA form
I guess he is going to repair it or replace it.
He emailed me an RMA form which I have sent back. Saga continues.
gonzo11 said:
The upgrade went perfectly. Thanks
The reason I was trying to upgrade the ROM is not resolved still.
When device is in the Portrait position (slide is closed) my touch screen works maybe 20% of the time. When I open the slide the touch screen works perfectly. The issue still occurs after the upgrade.
Any recommendations?
Click to expand...
Click to collapse
I have had this problem but in reverse it turned out to be muck under the screen and would cause the start button to activate by just pushing the side of the case.
Get a laminated buisness card or something like it and slide it in between the screen and case
You may have something here
Thanks Eddieitman. I tried it and nothing much came out, but usually after a few mins the screen locks up. This time it's still responsive after 15mins. We'll wait and see after an hour if it still works. fingers are cross.
btw nice site.
Still locking up but a little squeeze works. lol
I am talking about the device. lol Unfortunately, it's still locking up. But when I squeeze the sides of screen it comes back. Sounds like my situation maybe a little worse than yours. I going to send it back and see what they do. thks for the help.
Screen issue not covered by warrantee.
This is a Update/FYI.
I sent my phone into Arvato Teleservice out of Germany to fix the screen issue. $97.00 cdn to do so. First off their customer service is absolutely horrendous. So avoid them.
They determined the issue to be a damaged Main Board, but because of the flashed ROM they are not going to do it under warrantee. I should of downgraded before sending it in (my fault). I am still fighting with them.
Cost to fix $490.00repair + $97.00shipping = buy a new phone.
I am not suggesting it is a result of the ROM but wondering has anyone experienced screen issues after flashing the ROM?

Tilt no longer enjoys being touched.

So, i'm usually quiet on these forums. Just reading, trying roms, etc. But here is something that has me stumped. Last thursday my phone crapped out. When i woke up and looked at it (it was connected to my laptop/charging) Applications were opening left and right, i couldn't close any of them because stuff kept opening. I tried to soft reboot it and it didn't help. Once it rebooted stuff started opening itself at random again. I ended up pulling the SIM and battery out and leaving it for 5 minutes. When i put it back and powered it up the touch screen no longer worked, but apps weren't opening on their own.
What gives?
I have hard reset (which means it's waiting for me to touch the screen to setup my rom), i have also taken off the screen protector (in case it had something stuck under it. Neither of these things helped. Per the forums I got a new screen, just put it in, and the touch screen doesn't work still... I'm drawing a blank here can anyone give me some advice. Going back to my Prophet for the time being but I HATE not having a keyboard (and it's slower than molasses)
have you tried flashing a new rom via sd?
Check that the screen protector has not moved under the front bezel and keeps pressing your touchscreen.
Robert
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Any other suggestions?
fiddelm3742 said:
I have totally removed the screen protector and even replaced the screen for that matter so I dont think that's it. I haven't tried flashing a new rom. I just found it odd that this has worked for so long and now I get what appears to be hardware problems. As for flashing Via SD memory, is that better than doing it via cable for some reason? I'd be willing to give it a go...
Click to expand...
Click to collapse
Similar problem happened to my Kaiser phone, although no multiple files opened, the phone just won't react to any touching, not stylus pen either. So I first soft reset, then hard reset, none of them works, now the phone can Sync alright, but the screen just stands on the Window Mobile screen, saying "Tap the screen to set up your window mobile device"
I only have this new phone for <3 weeks.
I went to HTC site, want to download a latest ROM file from them, after typing in the S/N, it won't let me, saying that ROM is not suitable for my phone.
So now I am download ROM file from this site, will choose one to flash the phone, see whether it works.
I will call HTC tech support tomorrow after Thanksgiving, see what they suggest
Hope some gurus here can also make some suggestion, Thanks!
Well I replaced the LCD and the new LCD works great, but the screen still doesn't respond to touches. What gives?! I hard reset and I got past the windows screen alignment thing by creating a welcome.not file but it's still pretty much worthless w/o a touch screen. Anyone have any suggestions?
Whoa, i thought something odd was going on. Never mind i got entirely the wrong idea.
Ha, not the case.
Anyone know if a flex cable would fix my issue? I dont really know what the felx cable is for but i've seen posts about people replacing them w/ LCD problems. I don't know if it is touch screen related or not, and i'm kind of tired of buying parts that don't fix my problem
please just flash a new rom whch ever you want (for some reason i thought you said that it keeps restarting your device because if that was the case the only option you would have was to flash via sd as activesync would load long enough for you to get a connection to flash from the computer)..trust me just try it..what have you got to lose
I reflashed one yesterday actually. The newest HyperDragon (which is looks like a new one is available today) It wasn't rebooting but initially windows were popping open left and right so i restarted it a couple of times(which i first had the problem, not yesterday) Yesterday it worked like any normal rom w/o the ability to touch. Anywho, after the flash of a different rom. No luck. I'm thinking it's a hardware problem of some sort but as i've already replaced the LCD i have no idea what?
yah thats sounds funky..you can bring it in for a warranty exchange either at a local DSC or over the phone (that is if your with att) and if not call HTC..all devcies come with a 16 or 18 month warranty
Well I called ATT yesterday, apparently I purchased the phone On Oct 17th 2007 which means It's out of warranty (apparently it has a 12 month warranty?) So it sounds like I'm SOL. So, i guess I'm off to ebay to try and fine a phone that I can canibalize to try and get mine going again.
touch screen
this may sound dum but when you replaced the screen did you replace the touch part as this is different from the screen
Well I picked up this
http://www.blackberry8100parts.com/...B3-NEW-HTC-TyTN-II-KAISER-P4550-_p_35-70.html
which includes the digitizer (from what I know it's all one part when they send it to you) The screen has the digitizer built in. So i replaced the part they sent me.
I just stated having this issue. My touchscreen stopped responding to touches over the weekend while the keyboard was extended. I just took the phone apart to make sure everything was connected right & put it back together, & now the touchscreen doesn't work at all. This sucks!
Any news? i'm having the same problem: no response at all, stuck at "Tap the screen to set up Windows Mobile-based device"
An interesting problem with screen
well my tilt fell out of the car holster while using gps and i suspect the screen hit my gear shift. I didn't notice anything odd after i put the battery back in it (yeah it fell that hard lol). Later that night I went to check mail and noticed something not right. Turns out my screen seems to have been pushed in a bit. Well here's the issues I've noticed so far: All the touch responses seem fine except for 1) the screen alignment doesn't register taps, but otherwise the touchscreen works and 2) on the htc home screen, I can't tap the house icon unless I tap any other icon first.
Initially I thought there was some pressure or deformation right at that particular spot, but it reacts the exact same way in landscape mode. I can't tap the house icon first; I have to tap something else first, then the icon works fine until I open a program or something and go back to the home screen. Then I simply have to tap weather or something and then home.
I'd reflash the rom or do a hard reset, but the screen alignment didn't work when I tried it so I didn't want to get stuck at the "tap your screen to begin" part.
Any ideas or do I just need to buy another screen or maybe just the digitizer. the amount the screen seems recessed is maybe a millimeter at most. Just enough so that I noticed a difference when touching contacts just above the housing. I tried cleaning by using a business card and running between screen and housing. Ohh... and one more thing... when I open the cube and then close it, I get what I refer to a static frazzle for split second and it goes back to normal. That only happened a couple of times after the business card thing. Do you think I just loosened a connection? damn... I still haven't taken it apart yet. Think I need to. Any help appreciated.
If your screen does not work, you can still use your phone. There is an app that you use on your computer that acts as the touch screen. This also works when the screen craps out.
http://www.sparus-software.com/spip.php?page=download&lang=en&ref=at&t=tilt
(EveryWAN Remote Support Personal Edition - Free download)
yeah -- my touchscreen didn't crap out totally, it just got muffed up when I dropped it a bit. Well, i went ahead and installed codefreaks remote screen alignment thing and did a hard reset. Well, the hardreset did the trick w/out the need for anything else. The alignment worked and everything. So, i'm back in business. Everything seems to work properly, except that my screen is still recessed a tad; but, that's not a big deal really.

Please Help White screen, discoloration, and unresponsive touch

Hi all,
I have a T-mobile wing and it has the stock rom on it. Also, it is not hard spl anymore. I used to have open touch 6.1 lite diamond. The phone turns on and makes the keyboard sound. When it turns on there is a white screen but if you move the screen out so that the keyboard is visible you can see a discolored screen with windows mobile on it. Also, you cannot use the touch screen. The farthest you can get is the welcome screen that has the align screen but it wont align. Would anyone be kind enough to please help me with this issue. I greatly appreciate the help and great thanks to all in advance. I have read around in the forums and it says to buy a new screen, a digitizer, or fix the display drivers. I currently think it might be a software problem but I do not know where to start. Again any help is appreciated and thank you all again in advance for your help.
Have you given the unit some time indoors to warm up? Working for Garmin tech support, I have seen many wierd thing go on with screens and electronic device as a whole when it starts getting cold outside.
Then again, it may be something that is going on with the software of the phone. Something along the lines of a display driver.
obsidian06 said:
Have you given the unit some time indoors to warm up? Working for Garmin tech support, I have seen many wierd thing go on with screens and electronic device as a whole when it starts getting cold outside.
Then again, it may be something that is going on with the software of the phone. Something along the lines of a display driver.
Click to expand...
Click to collapse
Thank you very much for responding. Yes, I have let the unit warm up. At first this problem went away but it came back after. What do you mean by display drivers? Do you think I should hard-spl again and try a new rom? And if that doesn't work, should i open up the unit and see if the cable it tightly attatched? Before the discoloration, I was able to use my phone with open touch 6.1 lite, but there was a white screen when the keyboard was not visible. Also, when i moved the keyboard, the phone would work by allowing to me call and text but it would freeze a lot. I hope this clarification helps.
Mod please move to herald section because this topic may or may not pertain to herald mobile 6.
Would anyone please help me I would greatly appreciate any advice, thanks in advance to all. p.s. I added pics and the touch screen doesn't work, the physical keys kind of work when the screen is viewable.
Reply please!
did you ever figure it out!? oh wow finally i found someone with a similar problem. my wing was in my pocket at work when the first similar signs arose. ITS PRACTICALLY BRAND NEW! it did that for a while and now the screen is just all white=( PLEASE help! anything would be good. i just want to know if its fixable or should i just get a new phone. you can email me too at [email protected]

HELP!! my screen works....but it doesnt....

ok guys and gals, heres one for you. i know im a noob but this one has got me stumped and i cant for the life of me find anything in this or any forum or even google. i have the tilt. just flashed a cooked rom for the first time several weeks ago thanks to everyone on here and all the FAQs and stickies. (to any other noob, all the info is out there!!!!! dont be lazy!!! SEARCH AND READ YOUR HEART OUT!!!!) anyway, im running Witscheys latest 6.5 rom build 23071 HSPL 3.34 w/ radio 1.70.19.09. ive been tweakin it pretty much every day tryin to get it to the way i want.
well im so close to finishing and the the screen suddenly decided to randomly not respond to my touch. the buttons were the only way to control the phone. even after numerous soft resets. then it would decide to start responding. so i was doing some research and tried a couple diff methods of fixing "screen freezes" (but i dont think its a "screen freeze" as it worked fine with the use of the buttons) finally found a post in the thread for the room that read:
Originally Posted by cpala
Hi witschey,
I work with you rom a week a go, but sometimes the device screen freeze.
ugoff
Member
I had that same problem. Need to change the cache settings in Advanced Config. The filesystem cache defaults to 512kb, so I set it to auto and it doesn't freeze anymore. I also turned up the glyph cache to 32kb. Between the two, the phone interface runs fast and smooth.
so i tried that and it still didnt fix it. then i decided to just do a hard reset and install one app a day at a time (all the ones i had before the hard reset) to see if one of them was casing it. well after the hard reset i didnt notice the problem anymore. i was stoked. now all i needed to do was figure out which app was giving me trouble. WELL about 10 min later when i was texting my friends as usuall, my phone recieved a message but the screen was black. so i slid it open (wake on slide) and the screen turned on. replied to my buddy,closed the lid and the screen went black..... WTF? slid it open, screen on. closed, screen black.... and so forth. this is the way it has been since yesterday. even tried two more hard resets with no change.
NOW HERES THE WEIRD PART!!! if i slide it open JUST A LITTLE very slowly, the backlight turns on barely. just enuf to see the today screen but its very very dim. its as if there is a bad connection. but the screen is in portrait mode like it should be. if i open it fast the backlight turns on, screen shows portrait, then switches to landscape like it should. close it, it goes black but i know it switches back cuz the next time i open it, i can see it change again.
EVEN WEIRDER--- if open landscape, get into an app or program such as contacts where i can flick to scroll, ill close the lid, immediately flick the screen, open lid and low and behold my friends are just scrollin by!!!! the damn screen is responsive but there is no backlight!!! so to test i plugged into my laptop, activated mymobiler, and EVERYTHING works like it should when i touch the screen, use the buttons, open close the lid. it all shows up on my laptop. but the damn screen is still black when lid is closed. so i can literally look at my laptop and touch the black screen on my tilt and controll it!! WHY IS THE BACKLIGHT SHUTTING OFF WHEN ITS CLOSED!!!!???
so then i decided to tear the damn phone completely apart about 2 hours ago, check all connections, and clean all the dust. all connections checked out fine, put it back together and still have the problem. i know there is a magnet and sensor that tells the screen when to rotate when the screen is opened or closed but its obviously working cuz it will rotate the screen. my guess was that some kind of registry entry has been changed somehow. but then i realized thats not it because the hard resets didnt fix it. now im thinking hardware...... IM SO SORRY THIS POST IS SOOOOOO LOOOONNNNGGG but i dont know what else to do. phone was working great up until yesterday and i cant have this!!! has anyone had this problem with this or any other device or even know which direction to point me in??? PLEASE HELP!!! thanks in advance for any replies!!! the quicker ther better
I think your flat cable is broken. Doesn't make connection when closed (no backlight), barely connects when opened (backlight on).
So I think you need a new flat cable...
I agree with blueflame... I think it has nothing to do withthe rom flash.. it sounds like your ribbon cable is "Starting" to go.. unfortunatly it will only get worse where it wont; read you memory card, and evenutally your Sim card as well (speaking from experiance here).... If you are handy with tools, you can try to but a new one yourself and install it... But there are also some shops aroudnthe world, aswell and some members here who may be able to fix it for you... for a price (and not, I am not one of them)... Sorry for the bad news bud.. but I personally would rather knwo that than hard resettign 100 times and nrto beign able to figure out the problem...
hey. thanks for the fast replies! thats not exactly what i wanted to hear but like Teej said, its better to know than messing around with something else. now by flat cable are you reffering to the biggest ribbon cable inside the phone that connects the screen half of the phone to the keyboard half? Or the connector that comes directly out of the screen itself (meaning i buy a new screen and install and all is well) or is it another cable? but i think those are the only two that have anything to do with the screen other then the one for the sensor/magnet. here is a photo to help point out which ones. i have the manual so i can grab more photos if needed. thanks again for the help so far. good stuff. we are getting somewhere!!
photobucket.com/albums/b145/kewljay223/tilt.jpg
since im not allowed to post outside links yet, type this-----> h-t-t-p-:-/-/-i-1-8-. (minus the dashes between characters) in front of the link in my last post in your address bar to create the ACTUAL LINK and it should take you to the picture.

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