I'm sometimes having problems with dropped calls on this handset, regardless of the radio that I'm using, and even on the default ROM.
I also have a Nokia E71 that I use on the same network, and it does not have this problem at all.
It wasn't always like this since I first got the device. I feel that something is malfunctioning. Do you think SE would actually do a replacement of the device for a new one?
I can't have this sent in for repair, as I can't be without this phone for that long, but I'd be able to send it back once I receive a replacement. Has anyone else been able to be accommodated in this way by SE?
Related
Had my O2 Steller (rebranded kaiser) with the original ROM for about a month and I cant believe it but i think its turned into a brick.
The problem I have is even though it gets a full signal I cannot send or recieve calls, texts or transmit any data. When the fault happens during a call I have the phone looking like it is connecting with the dialler but immediately ends the call.
I had initially thought it was maybe a bit of software causing the prob so removed any software I had installed , (HTC home Skype and google maps) this had no effect. Tried another sim card in case mine was faulty, still no effect.
Spoke to a mate who suggested that I try a hard reset and this seemed to give me a solution with it working for a day but today it started to go faulty again.
Anyone else had any similar issues similar?
Really peaved as O2 cannot get me a new Kaiser for some time as they initially said they were no longer available, then said they were out of stock but had no idea when they would get stock back in. Tried to palm me off with lower spec phones.
Main concern is getting my kaiser working again, so any help with this would be great.
id try a hard reset once more.. if that fails, call your service provider. they might be the cause of the problem
not techinally a brick since you can turn it off and on and see some functions... I might recommend completely flashing the rom... that might solve the problem if it is indeed a software problem
I just received a replacement (probably re-conditioned?)Tilt (my original tilt had a problem with being recognized by the USB port and tech support had me send it back) & the new unit works fine except that unlike my original tilt which had a relatively strong radio signal, the replacement radio is weak. For instance, at home, the original tilt had 3 bars and the replacement has barely 1 to none - and it disconnects frequently. This si the same elsewhere.
Does anyone have advice on whether this may be modified somehow or should I just send teh replacement back and spin the wheel again? Thanks for any advice
call them and tell them it constantly searches for signal where as ur other one worked flawlessly
Turn off 3G that worked for me. I get more bars when it is off.
-Louis
pdafish said:
I just received a replacement (probably re-conditioned?)Tilt (my original tilt had a problem with being recognized by the USB port and tech support had me send it back) & the new unit works fine except that unlike my original tilt which had a relatively strong radio signal, the replacement radio is weak. For instance, at home, the original tilt had 3 bars and the replacement has barely 1 to none - and it disconnects frequently. This si the same elsewhere.
Does anyone have advice on whether this may be modified somehow or should I just send teh replacement back and spin the wheel again? Thanks for any advice
Click to expand...
Click to collapse
Is the phone running the same radio rom that your old Tilt was? There's about 5 or 6 radios compatible with the Tilt, and they each have good/bad reception areas.
Id send it back. Sounds a lot like mine was when I tried to use an external antenna and damaged the internal antenna.
brother had the same problem with a 8525. would only connect every 10 calls or so. and lots of missed calls. Had to send it back. had something to do with the radio not connected all the way.
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
got exactly the same problem .. when i got the diamond i started "optimizing" it with tools like advanced config. after playing around with cache settings it occured for the first time so i thought it might be a memory leak. then i made a hardware reset and applied the newest official O2 rom. problem is still there randomly, so its a hardware issue most likely. strange thing that u got it when updating the rom. maybe there wasnt enough time for it to appear before ?!?
i checked google and there have been similar issues with older htc devices. some stated it might be a shortcut with the headsetfunction. unfortunately it seems to be very rare, so theres no official statement in faqs etc. will have to send it back and hope that i get a working one.
ps : do not mess around with the warranty. just send it back.
Thanks for your quick reply.
The guys at the o2 shop told me that it's a software defect (the guy I talked to said he's got the same problem) and that they can't help me.
I will definitely go back there and force them to replace it. The randomness of the error is the most annoying thing. One minute it works the next it doesn't. It's impossible to use the XDA as a phone at the moment.
I've never had any problems with my last six cells. I'm pretty disappointed with the Diamond
PS: Does anyone else have an opinion on the topic? Maybe a solution, hint, help in any way?
I highly appreciate any response.
Sincerely,
Martin
denk dran dass du als onlinekunde bei 02 anrufen und es selbst zurückschicken musst. die antwort hab ich bekommen als ich im shop stand.
Hi Martin,
did you try to re-flash the diamond again? Maybe something went wrong by flashing the 1.93 ROM. Had the same problem with a ROM from here, but I don't remember which one it was.
So, try re-flashing. The O2 1.93 went well on my diamond.
Kind regards,
Volker
Can you confirm where you obtained the official O2 rom from.
herr_shaggy said:
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
Click to expand...
Click to collapse
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
herr_shaggy said:
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
Click to expand...
Click to collapse
Yes, no problem. However, first download the update file once more. If you can, try another browser / download manager, just to be sure there is no transmission problem.
If that doesn't work, try flashing the "old" firmware, if the problems don't persist, it's no hardware problem for sure. Then try another GER 1.93 ROM from the developers.
I did a re-flash of the original ROM. Haven't experienced the headphone/microphone problem again yet, but I often lose the connection after I answer incoming calls. The network symbols in the top line (3G or G and the network symbol) show a "X" and network plus an "!". After that it reconnects and I can call back.
What the heck is wrong? This is so annoying!
edit: strangely there was no ring tone when I answered the incoming call.
Hi folks.
In addition to my other problems a new one occurred. (Almost) every time I get an incoming call my phone looses the network, causing the call to end. Strangely, the phone shuts itself down from time to time while I'm answering incoming calls.
I went to o2 and they have the phone sent and repaired. As soon as I get it back I will tell you what was broken and or done to fix it.
Maybe someone here will experience a similar deterioration of their Diamond - but hopefully not!
Kind regards,
Martin
Meh, I've been a diamond user for a couple of months now and as of this week I'm getting these problems as well... Got into an argument with my girlfriend because of me not hearing when I'm being called. I don't have a mobile phone for nothing I want to be able to receive calls damnit!!!
It doesn't ring and/or vibrate often, and switches to 'silent' mode. At first I thought it was because of a soft reset I did recently, but then it also happened when I didn't reset it
Also, sometimes the 'phone application' (i.e. the dialer) doesn't come up when I'm making a call or receive one. So I can't answer the call.
I have original ROM (1.93 Dutch) that came with my phone. I did some tweaking though and I use S2U2, but they worked fine before...
I'm seriously considering going to T-Mobile and ask for an Omnia or something. Heck, I'd even pay for an iPhone...
Just got the new phone and calling all day, there are 2 people that cant hear me at all, but I can hear them just fine. Once it happened in the middle of a call.
Anything that could be causing a conflict? Any fix?
Today, after a week of issuing the phone, one person called me four times in a row and we couldn't hear each other, then I called him back and we had normal conversation. Maybe it its network problem, or something else?
Sent from my GT-I9000 using XDA App
I dont think so as none of my other friends are having the issue and they all have the same carrier
every call I placed recently, after a few minutes it mutes my end and the other person cant hear me but I can hear them
Im running JM5/JM1/JM3
If the firmware is the case, is there a way to downgrade it? I'd rather wait for Froyo official in my area before messing with it
OK I upgraded everything, the pda,modem, and csc and still the same issue.
I know its the phone as I put my sim in my iphone and it works just fine
I keep getting people calling me and hearing just silence when I don't even hear the ring, it's about every second call like that! When my wife with simple nokia doesn't jane any problems.
I get sms from carrier about someone tried to call that's how I know how many calls I miss.
Sent from my GT-I9000 using XDA App
I thought it was some conflict with the sms contacts, but I cleared it and still this issue.
This is the second phone I had. If I cant figure out this weekend, I think ill return it and just go to HTC cause this is just ridiculous. Wiping out the firmware and everything and still this issue...
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
ickyboo said:
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
Click to expand...
Click to collapse
cant be that
iphone 4 works just fine, pop the sim back to the galaxy s and it has the issue.
different towers (as I was out of town last night) and same issue and calling people in other cities..
and its only if I call them. If they call me, it's just fine
Buggy firmware or faulty phone.
Maddmatt said:
Buggy firmware or faulty phone.
Click to expand...
Click to collapse
cant be the firmware as it was the same with the old one.
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
jason8612 said:
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
Click to expand...
Click to collapse
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
Maddmatt said:
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
Click to expand...
Click to collapse
Ill see, but I dont think they have my operator one.
I don't know if this is me or really I found the hardware bag but I noticed that all signal loses occur when my phone sits in my pocket face outward way. Also when I keep it in right palm at the bottom part of the device, I see signal drops by two three bars, look like there is antenna placement problem, or the device was designed for left handed user.
Sent from my GT-I9000 using XDA App
I dont know.
I think Ill return the phone tomorrow or send it for service. I had the provider check, and there are no cell tower issues, so it is my phone and it's only to one or 2 people I frequently call.
My provider firmware isnt on the website.
Is there a way to downgrade to one where Kies can automatically install a new one?
OK so I've been playing a game with the service center.
First attempt - sent it off for service with explanation. They put a new firmware on and thats it.
I tested it at the shop, and same issue.
Sent it back - attempt 2.
They ran some tests and didn't find anything wrong with it. Got it back yesterday and used it for about a hr before the same problems came back.
I sent it off again to a different service center. Hopefully they will find out whats wrong.
I still have the issue where the other party with either not hear me (every so often) or after a minute it will do it.
I don't know what to do. The service center claims theres no issue, but I do have the issue. I can't return it as here in Poland there is no buyer protection.
Do I have any recourse? Is there a way to brick it where they need to send me a new phone? is there any hope left for the phone besides a new paperweight?
Oh and it isn't because I don't know how to hold a phone. This happens when I'm using bluetooth and never touch the phone to answer the call
I have a Z3C on At&t network that was recently sent to Sony for repairs. While it was being repaired I had my number ported over to a windows phone, and Sony also updated me to 5.0 while they had it.
Now, whenever I send a text to a phone on ANOTHER carrier that has a .com in it, the text never gets delivered. I can send myself, and other At&t phones the same text and it goes through just fine. For example, I've been sending "testing airbnb.com" to several people. No one gets it unless they are on AT&T. I have tried the stock messaging app, and Textra and the results are the same. I'm inclined to think that something got messed up on the AT&T side when they reactivated my phone from the windows phone, but I don't know for sure.
Does anyone know of anything that can cause this problem?
thanks.
I'm looking for volunteers. If you have AT&T, try sending a text with airbnb.com or anything like that to someone you know who is on either t mobile or Verizon, then see if they got it. I've found two phones so far that it's not working. I know it USED to work.. I don't know if it's a carrier issue or lollipop issue yet.