I have a Z3C on At&t network that was recently sent to Sony for repairs. While it was being repaired I had my number ported over to a windows phone, and Sony also updated me to 5.0 while they had it.
Now, whenever I send a text to a phone on ANOTHER carrier that has a .com in it, the text never gets delivered. I can send myself, and other At&t phones the same text and it goes through just fine. For example, I've been sending "testing airbnb.com" to several people. No one gets it unless they are on AT&T. I have tried the stock messaging app, and Textra and the results are the same. I'm inclined to think that something got messed up on the AT&T side when they reactivated my phone from the windows phone, but I don't know for sure.
Does anyone know of anything that can cause this problem?
thanks.
I'm looking for volunteers. If you have AT&T, try sending a text with airbnb.com or anything like that to someone you know who is on either t mobile or Verizon, then see if they got it. I've found two phones so far that it's not working. I know it USED to work.. I don't know if it's a carrier issue or lollipop issue yet.
Related
Just recently bought a At&t Tilt off of Ebay and it originally came with the stock 6.0 rom. Well I upgraded to 6.1, and still had a few issues with text messaging. Then I Hard-SPL it, and loaded the HTC 6.1 rom and I like it much better. Well my phone works awesome, but the dang thing still has problem receiving picture messages. I use tmobile as my carrier, but I roam on att towers sometimes. Well before with my nokia phone, I never had a problem with any kind of messages. Now since I got this tilt, messages just don't seem to get to me. I can have a friend right next to me send me a picture message with text, and my phone never even bothers to say that I have a message. But if he sends a text message, the phone will get it. So what is going on here? I mean I can deal with it, but sorta sucks that I only get half of my text messages. Any one else got this problem?
Okay, I found this while searching the forums:
HKEY_LOCAL_MACHINE\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\WspHeader
"Accept"="application/vnd.wap.mms-message;*/*"
"Profile"="http://www.htcmms.com.tw/gen/wizard-2.0.xml"
"x-wap-profile"="http://www.htcmms.com.tw/gen/wizard-2.0.xml"
"User-Agent"="Xda Mini S/arcsoft-mmsua-3.0.0.xx"
Apprantelly this tells the carrier what kind of phone I have. Well what should I change my settings to, so tmobile will send me my mms? Already tried the cab that was built, but it didn't really change much. Ideas?
Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!
Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.
first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...
Out of interest, what phone does your partner have?
Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...
Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?
No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm
Do you guys have issues with sometimes not receiving a text?
I have an HD7 with Tmobile USA
and I've had ppl saying they text
me yet they never did
At first i thought it was just lies that
guys tell but i've gotten the same
story for certain friends.
Just wanted to know if it is isolated
or if someone else was having the
trouble i am
Check the number in messaging settings and make sure you haven't changed it, otherwise I can't think of any other reason, assuming you have not added message blocking or some other feature that limits usage
maybe a network issue in your area. I would talk to t-mobile about it and they can check it out.
I haven't had any problems with texts.
The odd thing is that I have had a vibrant, g2, and mytouch 4g with Tmobile in th same area and those never had an issue
tj
It seems like it only happens like 20% of the time but i feel bad for fussing at ppl for not texting back when it is my phone
and i've noticed this is on both HD7
But it is not a MAJOR problem...just a minor annoyance
lol and i refuse to call tmobile's customer service until next month. I finally can transfer to postpaid instead of being on flexpay aka hell. Trying to explain a problem to them is murder. The language barrier alone will make this whole situation worse...
Another issue that pops up
I decided to use the feature of sms confirmation to let me know when it is sent to the users i send the text or pic mail to(which is annoying) because if i send my usual 1,000-2000 msg daily i will get the same amount of texts from my phone telling me that it has sent the text to the recipient.
Anyway, a new issue pops up that when i send a text, it will say it can't be sent and it will resend later. Even if i have full service, it sends me the message and i literally can't text anyone
then after about 10-15 minutes, it will send it automatically with no issues then sporadically pop back up.
This is shocking because i really have had no issues with WP7 or my hd7 aside from this and now randomly that pink hue on the camera started appearing
the pink on camera seems to be fixed with the ..10u.. rom for a lot of people
i can't say anything on the sms delivery reports, but i know tmo on the east should have way better reception than west
missing texts
I have T-mobile as well. My HD2 would drop most inbound texts. I had to do a hard reset to get it to start working reliably again.
Haven't had the issue since I switched to the HD7.
It is working great now. Idk what was going on with my phone.
TLDR: Changed my phone number and now my phone (Samsung Ativ S Neo on Sprint) is not getting any kind of voicemail notifications (toast/phone tile/VVM tile/VM button in phone app/VVM app). The visual voicemail app, even after a hard reset of the device, is still listing the _old_ number under its settings page. The full details are here: community.sprint.com/baw/message/629851
How is it possible that the old number is still showing up after a hard reset when all of the provisioning steps and MSID are all programmed correctly?
Is there some registry setting somewhere that isn’t being updated after a hard reset?
Is there any way to do and even lower level reset of the device that will take it back to a pre-activated/provisioned state? If so, how do I do this?
I spent the last two hours on the phone with Sprint and they went through all of the steps they could think of, even down to changing the MSID on the phone, and they were unable to fix the problem. Any help would be greatly appreciated.
Rather ugly for a solution, but you could try using the Samsung registry editor (look for "interop unlock" on the dev&hacking forum). I forget the exact registry path of the voicemail settings but it can be found... somewhere. My native webserver app would let you browse to find it.
Also, at least on my phone, I can go to Phone -> Voicemail -> AppBar -> Settings and uncheck "Use default voicemail number", then put in a new one... not sure if that's the problem you're having or not, though.
Problem is that this is the ATIV S Neo on Sprint and therefore the visual voicemail is a separate app of theirs and not tied directly to the Phone app. The setting for the default voicemail number is in a slightly different place within the Phone app on Sprint since VVM is not integrated, but it shows the correct number there. The incorrect number is shown in the VVM app which if I'm not mistaken is intercepting the messages from the network and incorrectly processing them because it thinks it is receiving voicemails for a different phone.
I haven't tried the interop unlock yet because I'm not sure if this phone is going to have to get sent back to Sprint or not and I don't want to take a chance in having issues with support because of the change.
The main thing I want to figure out is how to do a lower level reset of the device than what Settings->About->Reset does.
interop-unlock is completely reversible, but I understand your concern. In any case, without looking at the app in question pretty closely (and chance you could post the XAP?) I doubt I'll be able to help you. Sorry.
I went through interop unlock and also have the webserver running. Just trying to figure out how to dump the XAP for the VVM app.
This is specific to Sprint as far as I understand...
Cool, thanks! I'll take a look. Can't promise I'll be quick about it - got a root-unlock to perfect, here - but I'll look into it.
The Issue with the Voicemail is NOT Windows OS. The Issue with the Voicemail is NOT HTC or SAMSUNG.
I had Called Sprint and was told to Call Samsung and Microsoft. I Called Samsung and was told to call Sprint and Microsoft. I Called Microsoft and was told to Call Sprint and Samsung.
After Long Conversations with Both Samsung and Microsoft, they Both gave me Food for Thought.
I Called AT&T, Verizon, T-Mobile, and Nokia. You ask Why make these Extra Phone Calls? What do they ALL have in Common? Windows Phone 8 Phones! No Voicemail Issues at all on ANY Windows Phone 8 Phones! Which leaves JUST ONE OBVIOUS CONCLUSION. SPRINT!
The Issue with Sprint's Voicemail is SPRINT.
Since Sprint is having a LOT More People that are getting SMARTPHONES, they WANT EVERYONE to Use their VISUAL VOICEMAIL ONLY and had changed stuff on their Servers. as soon as that was done, EVERYONE who had bought either an HTC or SAMSUNG Windows Phone 8 Phone who did NOT have Any Problems before, were ALL EFFECTED!
When Calling the Customer Service People, they have No Idea of what was the Issue and All try to help without Any End Effect that Works, EVEN SPRINTS VISUAL VOICEMAIL APP DON'T WORK!!!!
Missing a voicemail for Most People is Not Too big of an Issue, but for Some People, it Could be a Deal Breaker, a Missed Contract, a Missed Opportunity, a Life or Death Situation, or Any Other Reason that You can think of.
I have Called Many of the Sprint Customer Service People Many times and had the Issue Escalated to Advanced Tech Support a Few times and had one Advanced Tech Support Tell Me that Sprint had Changed their Servers for EVERYONE to USE SPRINT VISUAL VOICEMAIL from Now on and that there were just a Few People Effected with the Same Issue that I Was Complaining about. I was asked to hold on and then the Advanced Tech Support guy NEVER came back on the line. While Holding on, the line went dead.
I GUESS that the Advanced Tech Support guy was NEVER supposed to have told Me that and he was told to just Hang up on Me.
After waiting a few weeks before complaining again, when I called back and spoke with a Customer Service Person, they said that is a VERY KNOWN ISSUE and they have been working on it. Also, both HTC and SAMSUNG Windows Phone 8 owners are the Only ones Effected.
Knowing that you get multiple answers from multiple Customer Service People, I had called back a few times over the next 2 weeks and at varying times to make sure I get different Customer Service People, and EVERY one of them told Me the EXACT SAME thing. So it's Listed on their TELEPROMPTERS that they ALL READ OFF OF.
If this has Helped Any of you here, then RE-POST THIS ANYWHERE and EVERYWHERE!!!!!!
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Click to collapse
Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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Click to collapse
i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing