HELP ! Screen Turn it self off ! - Touch Diamond2, Pure Q&A, Help & Troubleshooting

I have a Diamond 2, and my screen turn it self off all the time...
Only if I reboot my HTC it'll work, but only just for a few min.
What can I do to deal whit this problem ?
Plz help me !

When does it turn intself off?
You can change the time when it's turning off by going to: Settings Tab (in touchflo) - all setings (bottom-left softkey) - power options - advanced tab and set a higher time for battery power (I have 1 min for both of the options in battery power).

Related

Not turning off (Standby) after no activity ?

Hi everyone,
I just switched from the Touch to the Kaiser and have a problem with the device not going into powersave mode. I am NOT talking about the backlight settings but the power settings that turns off the device after x min of inactivity. The device never turns off for some reason.
This was working fine on the Touch. Is this a common problem on the Kaiser ?
Thanks
pchronos said:
Hi everyone,
I just switched from the Touch to the Kaiser and have a problem with the device not going into powersave mode. I am NOT talking about the backlight settings but the power settings that turns off the device after x min of inactivity. The device never turns off for some reason.
This was working fine on the Touch. Is this a common problem on the Kaiser ?
Thanks
Click to expand...
Click to collapse
You don't mention what settings you have it set to. When you tap the battery icon (top bar) and then "advanced", are there time limits set?
If there are - untick the boxes and exit the screen "OK"
Then return to the screen and tick the boxes again and enter time limits exit with "OK"
Personally I always turn to standby manually. WM5/6 often seems to prefer this. WM5 in particular has a habit of not coming out of standby if it goes to standby by itself. The Kaiser seems MUCH more tolerant of this but I just got the habit of doing it manually.
Mike
My backlight settings are not set and my Power settings are as follows:
Turn off device if not used for "1 min" is SET for batt power and NOT SET for external power.
I will try unchecking everything and rechecking to see if that helps.
Thanks,
BTW, TouchFlo scrolling is horrible on the Kaiser compared to the Touch especially in the Internet browser. Surprising for a device with so much more memory and horsepower over the Touch...
i had a same problem with my kaiser... Try to hard reset u phone after hard reset you wont see any problem...
Thanks for the suggestions..
I did a hard reset and the problem remains. It is very strange because if I manually power of the phone it does wake up when I call comes in bit stays on after that.
During a call however the screen goes off !!!
I did the recommended reg hack to stop the screen from blacking out during a call but it still does it.
Has there been any updates to the original (HTC) firmware since release ?
Thanks again.
check this:
\HKLM\Drivers\BuiltIn\RIL\EnableFastDormantDisplayDuringCall
from "1" to "0" will leave the screen on long enough for voicemail use (probably falling back to the backlight/power settings)...
Click to expand...
Click to collapse
From this:
http://forum.xda-developers.com/showthread.php?t=330583&highlight=screen+off

Disabling Sleep Mode

I've done my searching and havent really came up with much. Does anyone know how to disable sleep mode? Not just when on a call, i mean altogether? I just want to be able to touch a button and the screen "wakes" up. i hate hitting the power button all the time. If I'm not mistaken, programs like Kaiser Tweaks and Advanced Config just changes how LONG it takes to go into sleep mode.
not sure about kaiser but all my htc pda's got settings->power->advanced and unchecking
the turn device off checkbox
seem to do the trick
only thing there is battery power: "do not turn off device if not used for more than..." and the most is only 5 mins.
and on external power its "do not turn off device if not used for more than..." and 30 mins is the most.
i know sleep mode is a battery power saving tool but there has got to be a way to choose whether you want to use it or not.
There's also Settings> System> Key Lock. There is an option to not lock any buttons.

Screen turns on while charging (and stays on)

I charge my phone each night, and each night the screen turns itself on, so I turn it off and later it turns back on, so I turn it off, then later it turns back on, so I turn it off, then it's time to get up... so I turn it on
I'm not getting calls in the night, data streams, messages... anything that should activate the phone. It just seems to like to turn the screen on.
Anyone else? Can I do something about it?
Thanks
I am assuming you are charging it with the USB plugged to the computer?
Not sure if it was designed to be like that, or a bug in the firmware, or a design flaw, it seems like when plugged to the computer this would happen.
Haven't really tested it out myself tho. (but the screen doesn't seem to turn on when plugged to the wall charger, although I can't verify yet )
The screen does not turn off when charging using the wall charger.
twosix said:
The screen does not turn off when charging using the wall charger.
Click to expand...
Click to collapse
manually turn off, boleh?
check the power setting btw, settings > system > power, i believe it's turn off device is unchecked for power
zenkinz said:
manually turn off, boleh?
check the power setting btw, settings > system > power, i believe it's turn off device is unchecked for power
Click to expand...
Click to collapse
even if the option is checked, the backlight will still be turned on. It will just dim to minimum level when the time is reached.
Yep there are four settings in that window that will help solve this problem
The manual workaround of clicking the power button to turn off the screen works for me. You might have installed software on your x1 that activates the screen every so often?
ahlok_hk said:
even if the option is checked, the backlight will still be turned on. It will just dim to minimum level when the time is reached.
Click to expand...
Click to collapse
no, if you checked, it'll be turned off.
now a slight OOT, but when X1 playback musics it is also always turn on the screen, is there a fix for that?
zenkinz said:
no, if you checked, it'll be turned off.
Click to expand...
Click to collapse
Have you tried it on an X1? What ROM version are you using? I have tried it using "GENERIC_UK" rom
Here's my setting at "Setting" > "System" > "Power" > "Advanced" (during charging with USB cable through a PC):
On battery power:
Turn off backlight if device is not used for [ 30 sec ]
Turn off device if not used for [ 1 min ]
On external power:
Turn off backlight if device is not used for [ 1 min ]
Turn off device if not used for [ 2 min ]
Result:backlight dim (but still on) after 1 min, and keeps in dim status afterward (say 5 hours)... NEVER TURN OFF...
zenkinz said:
no, if you checked, it'll be turned off.
Click to expand...
Click to collapse
actually I did some testing before, that even with the options checked to turn off device on external power, when it is plugged to a computer it will not actually turn off the device, but this option will turn off the device when the external power source is the AC power adapter.
Again perhaps a design flow or bug (someone was saying it could be by design so that when say transferring a file from the computer it won't cut off), who knows?
ahlok_hk said:
Have you tried it on an X1? What ROM version are you using? I have tried it using "GENERIC_UK" rom
Here's my setting at "Setting" > "System" > "Power" > "Advanced" (during charging with USB cable through a PC):
On battery power:
Turn off backlight if device is not used for [ 30 sec ]
Turn off device if not used for [ 1 min ]
On external power:
Turn off backlight if device is not used for [ 1 min ]
Turn off device if not used for [ 2 min ]
Result:backlight dim (but still on) after 1 min, and keeps in dim status afterward (say 5 hours)... NEVER TURN OFF...
Click to expand...
Click to collapse
on external power, the screen will dim, but not switch off. To off it, just press the power on/off button. the X1 will continue to be charged though.
twosix said:
on external power, the screen will dim, but not switch off. To off it, just press the power on/off button. the X1 will continue to be charged though.
Click to expand...
Click to collapse
To manually press the power on/off everytime is very inconvinent. You cannot press it at once coz it will auto wake up during the start of sync process. You have to wait for about 2 seconds before pressing the power off button to turn the backlight off...
Moreover, when there is a phone call/SMS the backlight turns on again and you have to press the power off again... I would rather like the backlight to turn COMPLETELY off as the option at Power settings imply (which is the behaviour of my Tytn)...
Bumping this thread up as it has the exact same unresolved issue as http://forum.xda-developers.com/showthread.php?t=561832 but the title is better and it clearly states that all the standard options have been tried.
stisev said:
Weird. When I'm connected to Pc, it dims the screen, it does not shut it off. Also, it does NOT auto-shut of screen after the 2 minutes specific in the Power options
Click to expand...
Click to collapse
Yep, I've had 5 different WinMo devices since '05 and they all worked as expected except the X1. I like to use it as an MP3 player at night, Pocket Player has a sleep timer built in so I just like to leave it running as I drift off most nights. But if I do anything, change the volume, rewind, anything at all the screen comes back on and stays on until I hit some other button to turn it back off. All my other devices obeyed the settings you set in the Power tab, but not the X1...
I'd very much like the screen to auto-off if I tell it to while on USB power. It's not only wasting power, but it wakes me up and gets me fumbling for the tiny power button at 2 in the morning. Any fix would be greatly appreciated.
Thanks,
Peter
To manually press the power on/off everytime is very inconvinent. You cannot press it at once coz it will auto wake up during the start of sync process. You have to wait for about 2 seconds before pressing the power off button to turn the backlight off...
----------------------------------
ummm, 2 seconds is very inconvenient???? darn, are you an air traffic control cadet? btw its not the sync process you wait for, its the usb connection (like any usb drive) that must be established
i plug mine in, then hit the power button, thats it... be honest with ya, i cant see whats the problem of pressing the power button after plugging in the cord...i really cant see it, i would understand if there was a case that the power button was not turning off the screen...i guess its just me, but i dont see the fuss
For me personally I'm not syncing, I'm using it plugged into the wall, and any time I hit any control the screen turns on and has to be manually turned off. It even seems to turn on randomly after I did turn it off. It'd be great if there was some fix for this...
pdamouse said:
For me personally I'm not syncing, I'm using it plugged into the wall, and any time I hit any control the screen turns on and has to be manually turned off. It even seems to turn on randomly after I did turn it off. It'd be great if there was some fix for this...
Click to expand...
Click to collapse
can you try start - settings - system tab - keylock? make sure that the first option is checked "wake up device by pressing the power button"...that should solve the waking up part anytime you hit any control...
joecruz said:
can you try start - settings - system tab - keylock? make sure that the first option is checked "wake up device by pressing the power button"...that should solve the waking up part anytime you hit any control...
Click to expand...
Click to collapse
Thanks for your reply joe, the only problem is I do want it to wake if I hit a button - otherwise the button has no effect. So if I'm listening to an MP3 at 2am and I've pressed the power button to turn off the display, if I want to stop the MP3 playback I hit the 'center' button twice, once to wake the device and once to stop playback. Or I might hit the up/down toggle to change the volume or the right/left toggle to fast-forward/rewind. I like the screen coming up in all these cases - but after a minute or so I'd also like the screen to turn off, as it does when on battery mode and on any other WM device I've used.
Having to hit the power button again after every action, or in your case before and after - unfortunately that is not user friendly... I have all the settings in the Power menu set as I want them with "On External Power: turn off backlight if device is not used for: 1 minute" checked and set - It would be great if there was some way to find out what Sony did to break this core Windows Mobile functionality and if there is some way to fix it...
Thanks,
Peter
Registry Fix Created
Ok, I think I have a fix for this. I googled around some more and found that this might be an HTC problem more than an SE one. There were various registry keys people suggested to try to fix the 'backlight problem' - which may or may not be related. None of those suggestions seemed to work, but I kept changing keys myself and eventually found this seemed to do the trick.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\ACUserIdle: 120
I confirmed that changing this value affects the amount of time before my X1's screen turns off - but my MP3s still play with the screen off and my phone wakes on receipt of a new call. This value is the # of seconds before the screen turns itself off (in this case 2 minutes). You do need to soft reset for the change to take effect.
This doesn't seem to be posted anywhere else that I've found doing this to fix this issue issue - I changed a few other registry keys as well that might be enabling this fix. So anyone with this problem, please do give this a try and if it doesn't work I'll post the other keys I changed as well - and if it does then post to say so and we're good
Peter
Update: I tested it also while hooked up to the computer and it does work with the phone accessible through active sync with the screen off and the battery charging (faster now that it isn't competing with the screen for power, except for the 2 minutes before it times out). If I want to use it I just click a button and the screen stays on till I leave it alone for 2 mins and it remains off. Get a call or a message and the screen goes on for 2 minutes and then off - Exact same behaviour on AC and USB - exactly the behaviour I wanted
spot on!!!
pdamouse said:
Ok, I think I have a fix... this seemed to do the trick.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\ACUserIdle: 120
Just wanted to confirm that this is spot on. I had an issue with the screen dimming but not turning off when plugged in or on battery. I modified the following and all is well.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\BattUserIdle: 20
Thanks pdamouse
Click to expand...
Click to collapse

How do you check message?

Hi, please forgive me for asking such a dumb question. I imagine my problem is not that uncommon. By default, the phone turns off back light if I don't touch any key for 30 seconds (feels like shorter than that). Anyway, I dial in to check my voicemail. Due to the length of the message, the back light turns off. It looks like there is no key other than the power button can bring the screen back. Sometimes, I have to press the power button a couple of times before the screen comes back, then when I try to delete the message (by pressing 7) sometimes I don't even see the keypad any more. It's just a bit of hassle. Can you tell me how you would do it?
thanks very much!
I'm not sure if there's an option for the phone not to switch the backlight off and/or go to sleep while in a phone call.
If you want to control the duration before the phone switches off the backlight or goes to sleep, you will have to change the backlight or power settings ujnder Settings -> System.
didn't know when and how it was set at 10 sec backlight
somynex said:
I'm not sure if there's an option for the phone not to switch the backlight off and/or go to sleep while in a phone call.
If you want to control the duration before the phone switches off the backlight or goes to sleep, you will have to change the backlight or power settings ujnder Settings -> System.
Click to expand...
Click to collapse
Thanks! I went into Settings -> System -> backlight and realized that it was set to was set at 10 sec on battery. I don't know when it got changed. Reset it back to 30 sec. should be better now. Changed the power to turn off after 3 min, too.

auto screen off & standby

I've searched everywhere to find this out, but no luck so far.
I have set my back light to turn off in 10 secs. What I want is my whole screen to power off (not just back light) and to come back from standby when any button is pressed/ text message received or phone call.
I know I can set the unit to shut off after 40secs, but I just want it to go standby automatically (with screen off) and come back on when any button is pressed etc.
Is this possible?
kitzie said:
I've searched everywhere to find this out, but no luck so far.
I have set my back light to turn off in 10 secs. What I want is my whole screen to power off (not just back light) and to come back from standby when any button is pressed/ text message received or phone call.
I know I can set the unit to shut off after 40secs, but I just want it to go standby automatically (with screen off) and come back on when any button is pressed etc.
Is this possible?
Click to expand...
Click to collapse
I don't think you can do it natively unless it's a very bad registry hack But I think with third party software it would be possible - however, power consumption for checking if the phone has been used in the last 10 secs is probably bigger than the savings you get from turning the screen completely off. I would be interested in it, too, though.
Can you recommend any external software that works via time auto screen shut off?
I played about with these, but no difference seen:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\State\Suspend\{98C5250D-C29A-4985-AE5F-AFE5367E5006}
-change (Default) 4 to x (where x =1 = full power & x=4 no power)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\State\Resuming\{98C5250D-C29A-4985-AE5F-AFE5367E5006}
-change (Default) 4 to x (where x =1 = full power & x=4 no power)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Power\State\Unattended\{98C5250D-C29A-4985-AE5F-AFE5367E5006}
-change (Default) 4 to x (where x =1 = full power & x=4 no power)
Interesting. I noticed that in the State directory, there is also a key "BacklightOff". Maybe you can copy the Contents of it to Unattended and see what happens? But do it on your own risk!

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