re-installing stock orange rom for warranty work - Touch HD Windows Mobile ROM Development

hi, i was wondering whether i can re install the stock orange rom my phone came with because i may need to send it back for warranty repair?
if yes can someone give me a link where i could download it and the spl for and install it?
thanks

you can download an official orange one off the orange website, or look a few pages back in this forum for the link

thanks for the reply, ive downloaded the version 1.59.61.2 off the orange website but does anybody know which spl will work with this rom without having the colours go funny etc?
thanks

I returned my device with a non standard ROM on it and nothing was ever said.
Once its been authorised I dont think they track it - the guy who picks it up never checks the IMEI i believe it just gets chucked into a big vat of phones to be refurbed - the refurbishment involves a totally new case and total reflash of their latest firmware.

if you don't have hard spl installed, the latest orange rom will install spl 1.54

I have used the Orange replacement service many of times and never changed the rom back and never an issue.

Related

Reverting back to HTC ROM and SPL for warranty return?

At the point I am I need the help of experienced Users from the community.
I flashed a original HTC Wings (S730) with WM 6.1 ROM. It runs perfectly until I got a hardware problem (radio) . This is the reason I have to send it back to the official service.
Therefore I tried to go back to an official ROM from the http://wiki.xda-developers.com/index.php?pagename=WINGS_WM61_Alcaline
At first I flashed the earlier backuped Bootloder via sspl-0.91-wings.exe. This seems to be okay. But as I tried to flash an official ROM from the site mentioned above, during the flashing process I've got the note 'ERROR 294 Invalid vendor ID'. What was wrong? Did I forget any step?
Please, is there anyone who can describe the correct way back to 'warranty' for a newbie?
Thanx a lot.
have you tried all the ROM's? there is one prerelease and two release ROM's.. try both of the release roms, they might be for different production models/locations.
I tried both official released ROM's (signed as 'Ship'), not the prerelease version.
and if you first flash the shiped rom (with hardspl) and when done flash the back-up of the spl
With reference to an earlier statement of bigflavour in the thread http://forum.xda-developers.com/showthread.php?t=383617&page=17
I flashed back the original SPL at first.
Too bad It seems to be that I have a new problem now. Few minutes ago I have tried to reinstall hardSPL on the device via the well known sspl-0.91-wings.exe running on the Wings. But as I started the sspl, the device shows on the display that 'Access denied....is not digitally signed with a trusted certificate'.
Thereupon I thought I had to 'application_unlock' the device. After running the SDA_App...Unlock on my PC the display message shows succesful unlocking process. B U T, the sspl doesn't run as before.
Now, I'm totally confused. What has happened??
It's flavor, and unfortunately, I have no idea how to help you.
Probably tried the European english's spelling hehe.
Also This does seem like an odd problem, have you tried for kicks doing the factory reset to see if it will reset some of the registry and maybe fix your issues? I dont know anything about the spl's since I have no need to upgrade to 6.1, I wouldnt imagine it causing any more damage but again I dont know what all was done. I havnt followed those threads for a long time.
Thanx a lot. Apparently, the hint to make a hard reset hits the mark. Now I flashed back the HardSPL. So I'm back at the starting line . Does anyone knows if the official ROM from the http://wiki.xda-developers.com/index..._WM61_Alcaline is the latest one and can I use it for the warranty return?
Or should I look for an original German HTC ROM?
I was a little bit to fast. I will need a German ROM definitely, because the ROM from the Wiki doesn't include a the german language option.
Is there anyone who can help me with a original HTC S730 ROM for the german market?
Thank you in advance.
Hallo HSN,
if you give me a introduction how I backup my ROM, you can have my one. I own a German HTC S730. But I am confused when I read all threads about flashing etc....
One page introduction how to back up and you can have my one.
But I think that the Repair center here in Germany, doesn't care about the Rom you have installed.

Orange Branded HTC Touch Diamond ROM Update?

Hi
Basically i just tried to download the latest ROM from HTC support and it wouldn't let me, kept saying "not suitable for your handset" after i put in my serial number. Basically e-mailed the support and they say that because my handset is orange branded, that I cannot download it from them. I have recently found another way to download the ROM, but in the email it said that orange may have made har or software changes to the phone. Will this mean that the ROM will not work? Have not yet tried for fear of bricking my phone!!!
Thanks
will most likely Brick it.
its the SPL that controls what ROMs you can flash.
That sucks.... my phone hasnt been updated yet, and is still pretty slow!
Cheers for the reply!
you can always flash a Hard SPL (i believe 1.37 is the preferred one).
you can flash back to the original ROM and SPL for warrenty reasons... i'd suggest making a note of the existing SPL version (can be found in Bootloader - Soft reset and Vol Down button).
Just checked, my SPL is 1.37.0000, does that mean I can update?
Orange have their own version of the latest 1.93 rom
It has MINIMAL changes - mainly the auto set up of Orange data etc
It's really fast and stable
Give that a try
You can dowload an up to date ROM from the Orange (UK) website - I downloaded it a few weeks ago. It is version 1.93.405.1. It works much better and quicker and has no Orange specific branding. Why not go for that one as then your warranty will not be affected
Hi, could you link that ROM, please?
Can't find it on the website.
Many thanks.
Here it is, enjoy it before Orange push out 1.97:
http://preview.tinyurl.com/4zc38s
Vodafone are already there:
http://devicehelp.vodafone.co.uk/diamondupgrade.php
Hy!
allenf said:
Here it is, enjoy it before Orange push out 1.97:
http://preview.tinyurl.com/4zc38s
Vodafone are already there:
http://devicehelp.vodafone.co.uk/diamondupgrade.php
Click to expand...
Click to collapse
Hello!For Orange this is 1.93 and not 1.97.If yoy know where I can find the newest version,please let me know.Many thanks.KOEND
Orange are still on 1.93...
Would anyone know if the latest version is still 1.93.405.1? Or if there is another recommended version? I tried "cookie" and the few he has released which were nice but had some minor issues.
right now my htc diamond orange is unlocked means i can use any sim in the phone,so if i upgrade diamond orange rom to 1.93.405.1 version as u described here so it will lock the phone or i can use any sim?plss tellll

Diamond just arrived

Bought one from Ebay for a good rpice though the photo should an unbrabded box. Turns up and it's an orange one.
Now I;m not fussed if was a Fisher price branded one though the ROM does worry me as the HTC website won;t let download the official ROM.
What are my options. I love the phone and would keep it (asked for a kick back anyway due to false advertising) though if I can;t upgrade the ROM I would be pee'd. It's got a cooked ROM by Olinex???
ROM Version 1.37.405.1.WWE
ROM Date 06/12/08
Radio Version 1.20.OliNex
What should I do??
Cheers
Looks like the one you got it from (sim-)unlocked it.
There should be HardSPL on your phone, so its no problem to flash an unbranded rom.
Had alook and can't find hardspl..phones woerks fine with my Vodafone sim and the data connection is all set up.
Just the fact that I wanted the official ROM on it and not sure if this is possible?
Been a while since i bothered with ROMs etc
searched the whole phone and HardSPL is not there???
http://forum.xda-developers.com/showthread.php?t=416211
hope this helps
did the SPL check and it does indeed have SPL1.40.
Does that mean I can flash the official HTC rom? straight over what I have?
Thanks....

RMA and HardSPL

I bought my wifes X1i from Newegg in January and she finally decided that the cracks in the case are enough and she wants it reapired. I set up RMA with Newegg and they gave me authorization and shipping lable and all that jazz.
I need to get this phone back to the state I got it. Well as close as possible. I currently have it HardSPL'd and am runnning WM6.5. Does anyone have any advise on what rom to load back on this and can I actually remove the HardSPL?
Thanks in advance.
hi,
check this thread there's a procedure in reverting back to the stock spl. just follow the procedure or pm olinex for guidance.
regards,
twisted
I think I already screwed up I flashed the StockSPL. But I didn't think about the rest of the rom. I can still access the TriColor screen so its not bricked but I have no idea what to do at this point.
I think I can still HardSPL and do it according to the instructions but I need to get a signed NA Rom to get this thing back to good.
Ok this is just wild. I have the StockSPL and EnergyROM WM6.5. Hopefully I can get it to sync and throw a stock rom on it.
Mods you can close this post.
I just didn't have enough patience and wait for the OS to load. After it loaded I installed HardSPL again then flashed the Stock Rom/Radio. Then installed the StockSPL. My wifes Xperia is on its way back to get some loving or replaced.

Problem with HTC Kaiser Tytn II - please help...

So my problem is - I put android on my htc tytn II and it worked (well kinda) but anyway I decided to switch back to Windows Mobile...
I installed 1.27.x.x radio , found a Windows Mobile 6 ROM and put (Like in the instructions ) Kaisimg.nbh(renamed from ruu_signed.nbh) and Kaisdiag.nbh to my SD card and then started flashing... It flashed smth,rebooted automatically and started booting android again...
Then I hold again camera button + power+ reset and since then when I put EVERY .nbh file on my sd card and try to flash it it STUCK on "Loading.." If I try to flash it with USB It stays at 0%.
The only exeption is if I try to flash from USB the rom that I tried to flash before from my sd card.. then it starts 0%..1% and reboot the phone...
P.S: Please help me...I think my device is not Broken but I dont know what should I do to fix it...
To flash back to WM from android put your kaiser into bootloader (multi colored screen) Then connect to usb. Download any WM build that is recent (I suggest Phoenix 3 for this, you can flash whatever you want later). After you download it open and run the included RUU that came with it and it will flash it on there.
hmm, I also had experienced the similar problem on my 1st time flashing back to WinMo.
When you are trying to flash via USB cable and the process stopped at 1% I guess there is also a message about "Invalid vender ID" right?
and if the text in your bootloader (tricolor screen) doesn't mention anything about hard such as "3.29.0000" (not "3.29.hard")
then
you've lost your hard SPL that's why you cant flash any .nbh to your phone.
I had managed to solve this problem by flashing stock WM rom for kaiser. The rom also has to be suitable for your phone, I mean if your kaiser is originally from France, then use French kaiser stock rom. Or if you are using AT&T Tilt use kaiser cingular stock rom.
you can find the list of shipped roms for kaiser here :
http://shipped-roms.com/shipped/Kaiser/
If you still have the "invalid vender ID" error message, try another stock ROM.
Thanks man you're my hero! I though I lost my phone.. anyway i bought new one - Nokia 2730 Classic but Ill sell the kaiser...
Thanks Anyway ... you're god!
Have the same problem...
Firstly, I'd like to point that the reason for the hard SPL getting overwritten by an original SPL is NOT HAVING UPDATED HARDSPL to a newer version that prevents accidental overwrite. This is instructed in the previous steps before actually installing Android. That was my mistake (I had HardSPL 1.0 OliPof), and now I can't flash no rom to my Kaiser (which thankfully works quite well in Android).
What happens (please correct me if I'm wrong) is that "KAISDIAG.NBH" is a modified, standalone hardSPL that will flash to the phone the SPL that comes with the "KAISIMG.NBH" you put in your SD card with "KAISDIAG.NBH"). In my case, I used the WinMo 6.1 spanish version 3.29.412.0, which, resulted in my phone being flashed with the original SPL 3.29.
Now, it seems many users have fixed this locating the correct stock rom and flashing it in their Kaisers. But to others, like myself, nothing seems to work. I believe that this is because we not only need a stock rom for our specific Kaiser model, but also it has to be compatible with the SPL that accidentally got installed in the phone. The problem is what if such rom doesn't even exists?
I'm really thankfull for all I learned by reading the forums (and from my mistakes ) and I know I'm in no position to make requests, but here goes what I think could help the users like myself to fix this, if posible:
1) Guide to identify what model of Kaiser we have (maybe it's already there, I just couldn't find it)
2) Complete list (or lists) of stock roms (There are some around, those are easy to find I think, but it doesn't hurt to share different sources)
3) Something like a JumpSPL for Android would be more than awesome...
Thanks in advance to everybody, sorry for my own stupidity . Any idea or help would be much appreciated,
Daniel
hmm, I'm not sure if it has to be compatible with the SPL.
In my case, I was flashing a very old WWE stock rom which has original SPL 1.56.
I also had been very desperate because any stock rom I found seems doesn't work and I even didn't know where originally my kaiser came from because I get it from my uncle. So I tried to flash any WWE stock rom I could found but nothing works. I read from Wikipedia that based on my phone model (Kais100), this model was only sold as AT&T tilt for US. But the problem is my phone is HTC branded, not AT&T tilt. Well, based on this information I also tried to flash some cingular stock rom but the result was just the same.
After contacting HTC Customer care, I know more info about my phone. They told me that based on my phone product ID, my kaiser was originally shipped for US, but unfortunately they can't provide me stock rom for my phone model. So I searched myself but this time I had better objective : to search HTC branded rom but for US.
finally, after days of search. I've found the rom that is suitable for my phone. Its called HTC WWE Brightpoint US which has original SPL 3.29 at the bottom of the list on the website I told you on my previous post.
few weeks ago I also accidentally overwrite my HardSPL again, but this time I did it with the stock ROM which has original SPL 3.29. But this problem also solved by flashing the stock ROM I've found before via USB cable.
So, I guess it has nothing to do with spl version.
Keep tying don't give up.
Update: Step 1 completed! YAY
Using the serial number and some obscure google searching, I came to the conclusion my KAIS130 is australian. Cheers, mate!
I verified this by being able to download stock roms from the australian HTC site with my Kaiser serial number. But at the moment of writing this, have downloaded two roms and no luck yet. 5 minutes remaining for the third one... Wish me luck...
Daniel.
Well... Now what?
Tried all four rom-like thingies I could download on the HTC page, all of them returning error 294...
Now what? try to somehow extract the .nbhs from the exes and and use customRUU.exe? Try to flash from SD card?
Please help... Any ideas... I really want to get rid from that original SPL3.29.0000 It's evil!!! I think it won't never let me flash again.
Thanks,
Daniel
cuartetoraro said:
Tried all four rom-like thingies I could download on the HTC page, all of them returning error 294...
Now what? try to somehow extract the .nbhs from the exes and and use customRUU.exe? Try to flash from SD card?
Please help... Any ideas... I really want to get rid from that original SPL3.29.0000 It's evil!!! I think it won't never let me flash again.
Thanks,
Daniel
Click to expand...
Click to collapse
sorry to hear that..
well, extract the .nbh from exe and flash it via sd card is the method that made me overwrite my hard SPL in the first place.
hmm, did your phone comes with operator brand, such as three or something?
-Rif- said:
sorry to hear that..
hmm, did your phone comes with operator brand, such as three or something?
Click to expand...
Click to collapse
No, it's HTC unbranded. Now, something strange here: the label behind the battery has the serial number: HT830GB06075 and the P/N (guess it's part number) :99HCY194-00, but to the left of the camera, another label with the part number: 36H00563-00M and below says DATE:061107(TB02)/US.
I don't know if that's normal, but it caught my atention because my phone seems to have been dissasembled (little label over screw is teared). Maybe my Kaiser isn't Australian after all...

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