Database Develop

Storage card pretents to be empty when it is not?

I am running Duttys March 4 Dual Touch, No Cube on my Kaiser. Probably unrelated, but yesterday every thing on my 6GB Sandisk Storage Card disappeared
About 750mb of data! The card appears empty in File Manager until I select "Show all files" when a single folder called WMDRM containing a single 132kb file shows up.
If I go to Settings> System> Memory The storage card shows 738mb used and 5084mb free. So it appears the data is there but inaccessible. If I browse the card from activeSync the same is also the case. Properties tell be 738mb used, but nothing is visibel except the single small file.
Any ideas on how I might be able to get it back? Really want to get my data back....

Storage Card scrambled files?
logger said:
I am running Duttys March 4 Dual Touch, No Cube on my Kaiser. Probably unrelated, but yesterday every thing on my 6GB Sandisk Storage Card disappeared
About 750mb of data! The card appears empty in File Manager until I select "Show all files" when a single folder called WMDRM containing a single 132kb file shows up.
If I go to Settings> System> Memory The storage card shows 738mb used and 5084mb free. So it appears the data is there but inaccessible. If I browse the card from activeSync the same is also the case. Properties tell be 738mb used, but nothing is visibel except the single small file.
Any ideas on how I might be able to get it back? Really want to get my data back....
Click to expand...
Click to collapse
You may have scrambled your files.
Put it into a USB card reader and try to access it on your PC - if it looks the same there, try looking at it with a good file undeleter like Fix-It Utilities or Norton, see if you can recover anything.
I just had a laptop hard drive fail on my last week, so I feel your pain. Fortunately I had fairly recent backups so I didn't lose too much.
Makes me think of someone's tagline I saw once:
"There are 2 kinds of people in this world, those with a backup plan in place, and those that have not yet had a catastrophic disk failure"
Good luck!

Search this site for SD CARD2
Most likely the issue is cause by the infamous Win CE bug.
If I have not posted the solution here, do a google search in the Web, you'll find detailed instructions.
[Edit] Your data is there, so don't do anything foolish, or else you'll have to reinstall everything. The SD CARD2 issue is very simple to resolve.

Thanks guys. Had a look as SD CARD2 threads and they did not seem to relate to me. Ran Pocket Mechanic and its Scandisk feature on the Card and it reported loads of "lost clusters". I then ran it again with "Automatically fix errors" and "discard lost clusters" and it merrily removed them all. So now my 738mb of data has gone. Rats. Oh well I will just start again a fresh and hope it does nto happen again.

i feel your pain. it's happened to me quite a few times on my XDA II, and once recently on my Kaiser when i damaged the mini-usb port (entirely my fault) and it started writing corrupted data onto the card when copying files over through activesync
I've since taken to keeping copies of my card data in addition to backups of my device. i usually carry 2 cards with me, one backup and one "current"; and i also keep backups of my SD cards on my PC, just in case.

Strangely, After a few hours most of the data on the card spontaneously returned. One minute it was empty and the next it had all the folders and files back again. Albeit with a lot of lost clusters and a heap of files reported as 32kb. Was able to recover a lot of the stuff and have got another 2GB card to use in the mean time.
Is there much point in reformatting the card? From experience, does anyone know if formatting might "fix" whatever caused it to lose clusters and go bad? Am considering sending it back for a warranty claim but how can I ascertain if it is actaully faulty once I reformat it.

Reformat or replace?
logger said:
Strangely, After a few hours most of the data on the card spontaneously returned. One minute it was empty and the next it had all the folders and files back again. Albeit with a lot of lost clusters and a heap of files reported as 32kb. Was able to recover a lot of the stuff and have got another 2GB card to use in the mean time.
Is there much point in reformatting the card? From experience, does anyone know if formatting might "fix" whatever caused it to lose clusters and go bad? Am considering sending it back for a warranty claim but how can I ascertain if it is actaully faulty once I reformat it.
Click to expand...
Click to collapse
I have had USB flash memory seem to be faulty, especially when trying to transfer large amounts of data for a backup - then rebooted and re-inserted and had readable data. I would try reformatting, and then back up often and watch it like a hawk. Or, if it wasn't too expensive, just discard. Or, try to get a replacement - I did get an SD card replaced once at N/C because it wouldn't read in anything I tried it in, and I complained and was heard.

I bought a replacement 2GB panasonic microSD in Japan a couple of days back. (Always find the memory quality excellent there.) Their eyes were out on stalks when they saw my 6GB card. Must not be wideley available there yet. Anyway I plan to use the 2gb for the time being to rule out hardware and software causes. Have reformatted the suspect 6gb card. Will soon start using it again with everything backed up to the max and hopefully the problem will not return. I have been flashing a few different ROMs. Because of this I am becoming ever more reliant on the Storage Card for system recovery. So cant afford to have a dodgy one.

Hi, folks.
I use a HTC cruise with WM6.1 from Bepe. This morning, all files from my 8GB miniSD card just vanisehd!!! I removed the card from the phone and tried to access the files in windows with a sd card reader, but no file was seen. Although, there was only 3,5GB free!!! The files weren't there, but they kept occupying space. I used this software to recover the files. Awesome! They were all there, except for the ones stored in root. Also,I had to rename all root folders, the subfolders were OK. I just had to filter files marked as "good" and then copied them to my HD. The phone is working as usual, but I can't explain why exactly this happened? Would it be a vicious virus? A joke from Micro$oft? Any ideas?!?

internal Storage Problem

Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.

Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage

battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.

Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear

A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem

Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...

In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.

Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.

Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....

jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.

No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.

jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.

WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.

Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?

No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485

So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"

So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.

No go, Vista won't recognize my diamond as a drive hence no format...

I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.

delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!

att TILT erased all my data on the SD Card

Hi All
I had stored all my data and some apps on my 4gb Sandisk SD card and all of a sudden all the data from the card is gone. I notice error messages of applications like google map etc that i had installed on the Sd card when they were trying to run they could no longer see the files. IS there a fix for this problem? I see i n other places they decribe a lengthy procedure including buying some softwares for restoring data, however if i do that i think the data can vanish anytime again. I also see others complaining about this,, please let me know if there is any other easy way to restore data, and how can i permanently fix the problem? does att help??

Put the card in your computer, see if you can run a disk check on it.
I've had my SD card 'look blank' or not even show up on the Tilt three times since I've owned it and all three times I did a filesystem check and it found errors. Once corrected, the card was fine again.

Yeah, you need to find out a little more information as to what is going on.
First off figure out if it is the phone or the card that is the problem.
Remove the card and find some other way of reading it. It could be something as simple as a bad connection on the terminal pins. Maybe clean them or see if they are bent out of place.
Maybe the card has bad sectors. Doing what khaystsus said will help you find that out.
At any rate, there are alot of things that could cause the same problems so a little more investigation and information is needed for anyone to help you any further.

Mikeb32078 said:
Yeah, you need to find out a little more information as to what is going on.
First off figure out if it is the phone or the card that is the problem.
Remove the card and find some other way of reading it. It could be something as simple as a bad connection on the terminal pins. Maybe clean them or see if they are bent out of place.
Maybe the card has bad sectors. Doing what khaystsus said will help you find that out.
At any rate, there are alot of things that could cause the same problems so a little more investigation and information is needed for anyone to help you any further.
Click to expand...
Click to collapse
Thanks I will try with the computer, ,but this is not a isolated problem if you do a search in google, you will see very many people complaining of the same thing.
examples
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=95047
http://social.microsoft.com/Forums/.../thread/8f3276df-9444-4098-b0f4-6155582a2765/

Of course this is not an isolated problem -- this can happen on any WM phone. given the right conditions
It happened several times on my old ETEN.
One culprit is if you run the tweak to store your IE cache files on the card instead of internal memory -- this has been known to corrupt the card.
Other things can happen also -- which is why I backup my card at least once a week.

srimoorthy said:
Thanks I will try with the computer, ,but this is not a isolated problem if you do a search in google, you will see very many people complaining of the same thing.
examples
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=95047
http://social.microsoft.com/Forums/.../thread/8f3276df-9444-4098-b0f4-6155582a2765/
Click to expand...
Click to collapse
Have you run a checkdisk on the card yet? What were the results?

No not yet, did nt get much of a chance yesterday going to do it today if i am able to find my card reader !

Loosing access to 4GB Flash when connecting as USB disk

Hello there
As this is my first post here, allow me to thank you all for a great forum, with loads of help and interesting applications. You've certanly made my life better
I've searched for this but had no luck in finding anything similar, so please excuse me if there is an old thread outthere, and help me find it.
My problem is that I've primarily used Active sync to connect to my PC and have transferred much music, programs and other stuff through this channel.
Now I have become interested in using my Diamond as a usb pen drive for my car radio etc. and also want to use it to move files from place to place.
I change the usb connection type to Disk Drive, and connect the wire to the PC, and let it install drivers so that I can access the disk drive it detects.
But then I loose access to the 4 GB memory, and can only access the internal memory of the device. Neither from the phone itself, or from the PC.
I know it have worked previously, because I have tried it some time ago. But now it seems like it's broken down.
When I look at fileexplorer on the phone, the name of the folder just disappears as soon as the cable is attached!
What is wrong, and how do I fix it?
Needless to say the phone freaks out after this, since all my applications are installed on the extended memory, so nothing works anymore, but a soft reset and it's all back to normal. Untill I try the connection again :-/
As mentioned, there is no problem with Active sync connections.
I really hope you can help me with this, because it would make the phone even more useful to me.
That being said I DO love the phone, it really has the ability to do almost anything I'd like it to. Incredible!
Thank you in advance for your help, and for at great source of knowledge.
Best regards
Thomas Hansen

It's normal, the phones switchs the memory readable directly from PC, as a pen drive to gain more speed.
If u are using the USB Disk function, u can't read the memory in the phone, bcuz u don't have "inserted" into it...
Bye!

Driskol said:
It's normal, the phones switchs the memory readable directly from PC, as a pen drive to gain more speed.
If u are using the USB Disk function, u can't read the memory in the phone, bcuz u don't have "inserted" into it...
Bye!
Click to expand...
Click to collapse
Thank you for you answer, but I probably wasn't clear enough about the problem:
The 4 GB flash memory is inaccessable from both PC and phone after I plug in the usb cable (it disappears), but I CAN access the "system memory" (where windows is installed) from both ends.
So no, I dont think that is what I am experiencing. I hope this made it more clear.
How do I fix my problem?
Thank you for your help though.
Best regards
Thomas Hansen

sounds like the 1st free drive letter on your system is reserved for a network path.
try to disconnect the network drive or map the USB Drive manually.
regards
Draque
ps: Try it on a complete different system if this doesnt work.

I had tried it on 4 different PCs, all running XP.
Have no network drives on this one.
But, I'm confused now...
Because now it works correctly...
It opens the correct folder, for the 4 GB storage card...
And the phone doesnt crash afterwards...
I suspect an "Insufficient User IQ" kind of error... I just don't know what I did wrong?
If I learn more about this wierd issue I will post it here, and if you have any info, please post it, because I dont know what went wrong...
But right now my problem is solved! Hope it stays like this!
Well, Thank you for your advise everybody.
Best regards
Thomas Hansen

Looking for advice/suggestions (Please)

I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!

nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?

Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho