Loosing access to 4GB Flash when connecting as USB disk - Touch Diamond, MDA Compact IV General

Hello there
As this is my first post here, allow me to thank you all for a great forum, with loads of help and interesting applications. You've certanly made my life better
I've searched for this but had no luck in finding anything similar, so please excuse me if there is an old thread outthere, and help me find it.
My problem is that I've primarily used Active sync to connect to my PC and have transferred much music, programs and other stuff through this channel.
Now I have become interested in using my Diamond as a usb pen drive for my car radio etc. and also want to use it to move files from place to place.
I change the usb connection type to Disk Drive, and connect the wire to the PC, and let it install drivers so that I can access the disk drive it detects.
But then I loose access to the 4 GB memory, and can only access the internal memory of the device. Neither from the phone itself, or from the PC.
I know it have worked previously, because I have tried it some time ago. But now it seems like it's broken down.
When I look at fileexplorer on the phone, the name of the folder just disappears as soon as the cable is attached!
What is wrong, and how do I fix it?
Needless to say the phone freaks out after this, since all my applications are installed on the extended memory, so nothing works anymore, but a soft reset and it's all back to normal. Untill I try the connection again :-/
As mentioned, there is no problem with Active sync connections.
I really hope you can help me with this, because it would make the phone even more useful to me.
That being said I DO love the phone, it really has the ability to do almost anything I'd like it to. Incredible!
Thank you in advance for your help, and for at great source of knowledge.
Best regards
Thomas Hansen

It's normal, the phones switchs the memory readable directly from PC, as a pen drive to gain more speed.
If u are using the USB Disk function, u can't read the memory in the phone, bcuz u don't have "inserted" into it...
Bye!

Driskol said:
It's normal, the phones switchs the memory readable directly from PC, as a pen drive to gain more speed.
If u are using the USB Disk function, u can't read the memory in the phone, bcuz u don't have "inserted" into it...
Bye!
Click to expand...
Click to collapse
Thank you for you answer, but I probably wasn't clear enough about the problem:
The 4 GB flash memory is inaccessable from both PC and phone after I plug in the usb cable (it disappears), but I CAN access the "system memory" (where windows is installed) from both ends.
So no, I dont think that is what I am experiencing. I hope this made it more clear.
How do I fix my problem?
Thank you for your help though.
Best regards
Thomas Hansen

sounds like the 1st free drive letter on your system is reserved for a network path.
try to disconnect the network drive or map the USB Drive manually.
regards
Draque
ps: Try it on a complete different system if this doesnt work.

I had tried it on 4 different PCs, all running XP.
Have no network drives on this one.
But, I'm confused now...
Because now it works correctly...
It opens the correct folder, for the 4 GB storage card...
And the phone doesnt crash afterwards...
I suspect an "Insufficient User IQ" kind of error... I just don't know what I did wrong?
If I learn more about this wierd issue I will post it here, and if you have any info, please post it, because I dont know what went wrong...
But right now my problem is solved! Hope it stays like this!
Well, Thank you for your advise everybody.
Best regards
Thomas Hansen

Related

Browse the phone through USB

Hi all,
I am looking for a a way to browse the contents of my Kaiser (file explorer) through a USB connection to my PC WITHOUT having to install ActiveSync. Is it even possible?
I've searched the forum, browsed the stickies but I can't seem to find an answer.
LarrxX said:
Hi all,
I am looking for a a way to browse the contents of my Kaiser (file explorer) through a USB connection to my PC WITHOUT having to install ActiveSync. Is it even possible?
I've searched the forum, browsed the stickies but I can't seem to find an answer.
Click to expand...
Click to collapse
Nope, as far as I am aware, activesync is needed.
If you do not have the disk, you can download the software here:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx
There are a couple of apps that can do this. I think one of them might be called "card export", but don't hold me to it...
yes, there is.
you can use wm5torage v1.8, but you need to make some trials with Menu--> troubleshooting options before activiate wm5storage.
On success you will browse your SD card on your PC.
see attachments
@chrisrc1985: I'm not that hopeless of a n00b Thanks for the activesync download link, but I definitely do not want to install it on my very public PC at work!
@dancj: Card Export is what I'm looking for, only problem is, it's not freeware
@dool2002: Cool, I'll give wm5torage a try but it looks like it's very iffy and not very stable.
Anyway, thanks for your replies guys; appreciate it!
WM5torage usually doesn't work on the Kaiser. CardExport does. But remember this only lets you browse the storage card and not the internal phone memory.
Another option is to use Mocha FTP server, and to browse your phone through the network with an FTP client. This allows to view the phone memory as well. However it would only be over wifi/bluetooth for you, as USB still requires ActiveSync to be installed to add the USB network drivers.
Thanks for the heads up about WM5torage, guess I won't bother trying to fiddle with it...
As for CardExport, I tried the evaluation version and it is exactly what I need! Now the only thing left to do is find a freeware that does the same...
WM5torage works with me
I used wm5torage few times with Kaiser, it works fine with me when I select both disables from troubleshooting menu. I copy around 300 meg with it without any mentioned problems.
If you guys know a bug in it, please let me know.
Well I installed WM5torage to try it out (and did a soft reset after the install). When I clic on the disables in the troubleshoot menu, nothing happens, I mean how do I know that the actual options have been disabled? And how do I re-enable them?!
Anyways, when I activate it and plug my phone in, my PC detects a new storage device called WM5torag (without the 'e'), installs drivers for it, then... nothing! It doesn't appear in my windows explorer.
If it's of any relevance, I am running my Kaiser under the HTC WM6.1 official ROM.
dool2002 said:
If you guys know a bug in it, please let me know.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=349143
Many people are having problems with it, and the only semi-working version actually requires some files ripped from CardExport. It seems it sometimes works on certain ROMs, but like many others (mainly under WM6.1 I think) I have no luck with my configuration. I'm getting the common explorer freeze with subsequent "please insert a disk in drive X:" message when trying to access the drive, and the Kaiser freezes most of the time as well. Sometimes the drive doesn't even appear on the PC.
WM5torage is worth trying once, if it works for you then you're lucky, if not then don't bother getting mad trying to get it to work as it's very unlikely it will.
LarrxX said:
Hi all,
I am looking for a a way to browse the contents of my Kaiser (file explorer) through a USB connection to my PC WITHOUT having to install ActiveSync. Is it even possible?
I've searched the forum, browsed the stickies but I can't seem to find an answer.
Click to expand...
Click to collapse
http://www.sparus-software.com/Devi...pport,43/THE-ULTIMATE-TOOL-FOR-HOTLINERS.html
This will help you for Browsing u r phone throuh USB
roghank said:
http://www.sparus-software.com/Devi...pport,43/THE-ULTIMATE-TOOL-FOR-HOTLINERS.html
This will help you for Browsing u r phone throuh USB
Click to expand...
Click to collapse
"Personal Edition only works over ActiveSync (tethered or via Bluetooth)."
Try nueMassStorage.... it makes your device USB easy to install apps without active sync... but it also gives you the choice to use Active sync if you want to....
http://www.nuerom.com/BlogEngine/page/nueMassStorage.aspx
And it is free and reliable! Using it on my mogul 6800...
It works the same way as WM5torage, so same has the same problems on the Kaiser, or even worse.
Hi,
I'm trying to solve this problem for a week...
My father is using Elf, another ppc with WM6.1 - there is the funny thing:
in application (settings) USB to PC -
In my Kaiser it is asking for ActiveSync Connection or Internet Sharing.
In father's PDA it is asking for ActiveSync, Inernet Sharing and USB DRIVE.
Does anybody know something about it? I would like to have also three variations of connection i that dialog.
Is it a different version of Usb to PC service?
Thanx a lot!
btw: sorry for my bad english.

HELP- Sprint Diamond, I think I lost the Internal Storage

I had to much stuff loaded on my phone, so I was running out of memory. I then reset the phone by using the Clear Storage, it worked great. But then I went in and told it to format the Internal Storage, as I forgot to do that part.
Now I have lost my Internal Storage. It is using the Main Program memory for this now, is there ANY way that I can get this back?
Thanks,
Bryan
Recover your internal storage
Same thing happened to me recently.
What you have to do:*Warning* You may lose the info stored in your internal storage.
Connect your phone to your pc with usb cord. Choose the disk drive option on your phone. Your pc should show that you have a usb connection at one of your various drives (e, f, g, etc.). On your pc, open "My Computer" and right click on the usb drive that popped up when your phone was connected. Select Format. *Warning* This may cause your pc to freeze, but don't be alarmed! You may have to try this several times. When this goes through, choose quick format and fat 32. After you get a message saying the drive is formatted, disconnect your phone and soft reset. When your phone comes back on, you should have your internal storage back. Once again you may have to try this several times. Sorry if this is not totally clear, but I am exhausted and will check back to see if you got it.
This also happened to me but I didn't really care about the stuff I lost so I was able to get a "brand new" phone from sprint
solution
the way I got mine to work was by doing a hard reset and by flashing the newest rom from htc. Sprint diamonds happen to have alot of these problems so they have a rom that has a fix for it. Hope this helps!!!
Internal storage
Hey i looked this up on the htc site they have a fix for it
http://www.htc.com/us/supportdownloadlist.aspx?p_id=148&act=sd&cat=all
Thanks,
foo392 said:
Hey i looked this up on the htc site they have a fix for it
http://www.htc.com/us/supportdownloadlist.aspx?p_id=148&act=sd&cat=all
Click to expand...
Click to collapse
Thanks mass for posting this. I've seen countless posts reporting this problem, but never a solution. Couldn't find answer to this though: To do a ROM upgrade, do you have to go through all the SPL, .ruu, bootloader, super technical stuff that seems to be way over my head? Or, using Opera, can you just click the download link on htc site (couldn't find answer on htc site) ? Thanks much for your post.

Looking for advice/suggestions (Please)

I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!
nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?
Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho

TouchScreen doesn't react, need a backup

Hello everyone,
since friday my mobiles touchscreen doesn't react anymore. Don't know why, but it worked totally fine and when I took it to write a message, nothing happened. As you can imagine the phone isn't worth a penny without it's touchscreen, so I took an old one, put in my sim and am now using that one.
Here comes my problem, of course all my contacts are saved in my phone and there are several mms and so on, which I'd like to save to my pc.
Is there any change of getting them out there? I don't know, something like a remote control for my device? To use it from my pc or something like that? I'm open to any ideas.
Thanks a lot
Alex
edit: The leftovers of my device still work perfectly! It turns around the screen, when putting it on the side, opens the Windows Start Windows, when pushing the button etc.
Don_Alex said:
Hello everyone,
since friday my mobiles touchscreen doesn't react anymore. Don't know why, but it worked totally fine and when I took it to write a message, nothing happened. As you can imagine the phone isn't worth a penny without it's touchscreen, so I took an old one, put in my sim and am now using that one.
Here comes my problem, of course all my contacts are saved in my phone and there are several mms and so on, which I'd like to save to my pc.
Is there any change of getting them out there? I don't know, something like a remote control for my device? To use it from my pc or something like that? I'm open to any ideas.
Thanks a lot
Alex
edit: The leftovers of my device still work perfectly! It turns around the screen, when putting it on the side, opens the Windows Start Windows, when pushing the button etc.
Click to expand...
Click to collapse
My Mobiler (free) or Pocket Controller (pay) allow you to control the device from your PC.
You can use M$ MyPhone to backup your SMS, etc.
I suggest doing a hard reset to try to get your screen back to verify its a hardware issue.
Okay, thanks for your fast answer. Loaded the programm, but it requires to start my mobile in active sync mode. But that's nearly impossible to me, cause everytime i plug in the usb cable, it asks me, to start as active sync, disk drive or internet sharing. For bad luck the default is disk drive and I can't change it to active sync. Any ideas?
Thanks
Don_Alex said:
Okay, thanks for your fast answer. Loaded the programm, but it requires to start my mobile in active sync mode. But that's nearly impossible to me, cause everytime i plug in the usb cable, it asks me, to start as active sync, disk drive or internet sharing. For bad luck the default is disk drive and I can't change it to active sync. Any ideas?
Thanks
Click to expand...
Click to collapse
Yes, that's a hard place to get out of.
I was just helping another user with this same issue.
First, please confirm you've performed a hard reset.
The only other thing to attempt is to load your stock ROM onto the root of your storage card and try to reflash that way.
Lucky for me, I finally had the great idea of taking out my storage card and then the disk drive option isn't given anymore. Thanks for helping such a dork like me out!!!
Don_Alex said:
Lucky for me, I finally had the great idea of taking out my storage card and then the disk drive option isn't given anymore. Thanks for helping such a dork like me out!!!
Click to expand...
Click to collapse
Ofcourse! That was a great idea.
It certainly makes sense but I never thought of it.
That's good to know for future reference. Thanks!
Mine did this once to me after I put in a new game. I removed the stylus pen which caused the screen to light up long enough to use the touch features. I was working on a doc file and REALLY needed to save it.. a soft reset and haven't had the issue since. Figured it was just a fluke so never mentioned it before now.

Does everyone agree that hooking up to pc sucks?

When I found out my new Razr I couldn't use the SD card as a mass storage device, I was disappointed. I thought oh well, I guess it'll only be a problem if I ever want to take or dump files to friends computers but since having to rely on Moto's own device connection ways I'm getting a bit annoyed. First of all, if you want to "Move" a folder from for example, the root folder of the SD card into another folder, it's as if it's copying it bit by bit and takes AGES even in my USB 3 port. USB Mass storage has always treated the SD card like anything else in windows and will just move in a millisecond, but not this Also, I noticed upon transferring a folder which had 98 files, only 90 showed up on the properties once it was on the sd card I like to make sure transfers happened ok by comparing file sizes in bytes so this obviously throws it way off.
Has anyone come up with an alternative solution I wonder?
An alternative is a simple card reader
I think there were some experiments to get mass storage back, but i don't now if they succeeded...
But the new MTP - technology is better for the android system, it doesn't have to unmount the sdcard. and pc and android can parallel access the sdcard.
gesendet von meinem Motorola RAZR i rooted+unlocked
I guess they are some good reasons alright and yeah, I might have to start carrying a card reader so
Personally I like MTP, it's much faster than USB connection, but still it would be great to be able to choose from two options. I've read somewhere that even Motorola had problems with creating USB drivers, so it will be miracle if we see that option on our phone.
Sent from my XT890 using xda app-developers app
Airdroid.
There, i solved all your problems.
Never heard of airdroid, will check it out, thanks
MTP seems a lot slower than USB to me? Just the fact you can't "move" like I described is enough
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Agree
I agree, it sucks!
It´s so slow the cable connection, that it reminds me my old moto V360´s one. Unbelievable!
cormie said:
When I found out my new Razr I couldn't use the SD card as a mass storage device, I was disappointed. I thought oh well, I guess it'll only be a problem if I ever want to take or dump files to friends computers but since having to rely on Moto's own device connection ways I'm getting a bit annoyed. First of all, if you want to "Move" a folder from for example, the root folder of the SD card into another folder, it's as if it's copying it bit by bit and takes AGES even in my USB 3 port. USB Mass storage has always treated the SD card like anything else in windows and will just move in a millisecond, but not this Also, I noticed upon transferring a folder which had 98 files, only 90 showed up on the properties once it was on the sd card I like to make sure transfers happened ok by comparing file sizes in bytes so this obviously throws it way off.
Has anyone come up with an alternative solution I wonder?
Click to expand...
Click to collapse
cormie said:
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Click to expand...
Click to collapse
It's strange because Airdroid works fine for me (expect the phone details but it's not a big bug)
Sent From My Beaned Razr I
cormie said:
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Click to expand...
Click to collapse
Works pretty well for me. Maybe you modified something?
Did you test it today? I saw great ratings for it this morning when I downloaded it first but then later today I checked back and the latest ratings were saying it wasn't working.
Didn't modify anything at all really, tried both with an account and without an account and same issues.
Hooking up Razr i to PC really sucks cause you always need to install drivers and Motorola application when you plug into a new PC (and remove they after, when PC is not yours). But I think wi-fi transfer sucks too cause it's slower. =(
When I need to transfer small files I use X-Plore app on Android. X-Plore can access shared folders on your network. It works like a charm!
When I need to transfer big files, I preffer to plug on USB. There's no other way...

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