Topaz warranty question - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi
When sending the phone back to HTC repair centre
does the rom has to be the same as original it comes with?
or any HTC Rom will be fine
cuz before i flash my topaz..i forgot to back up my orignal rom and now my touch screen isnt working..
here is the part info:
SKU,English-WWE,HTC,SOUTH AFRICA,Dignitary Black,w/o SIM Lock,Topaz-C9#EMEA
please [email protected]@

Try to find your ROM here and then you have to get back original SPL

Thanks for reply
i'm trying to find the original rom
but i dunno which one is for my cellphone
can anyone help??
here is the part info:
SKU,English-WWE,HTC,SOUTH AFRICA,Dignitary Black,w/o SIM Lock,Topaz-C9#EMEA

Just go to HTC.com and find the ROM there? You need to put in the S/N under your battery to get the file.

yes i did~
but it keeps telling me that invalid device for this [email protected]@

Radio 3.43.25.19
Hello,
i have the sam problem.
I must send my topaz fo service
and i can't find original radio
ver. 3.43.25.19
any idea?

http://www.giesecke.tk/xda/index.php?dir=Radios/

Related

Bricked Vodafone Kaiser ... HELP!

Hey Chaps,
Just thought earlier today i'd have a go at upgrading my phone with the new HTC firmware for my Vodafone Kaiser. First i tried it on it's own only to find the 'vendor' had blocked the upgrade, then i ran the HARDSPL software, when it rebooted my phone to the tri-colour screen i stopped pressing enter on the batch file and ran the HTC upgrade again! ... success - sort of; the upgrade got to 15% and stopped with a connection error (my usb's dodgy i think), then when the phone rebooted to the tri-colour boot loader it'd a) no longer accept the HTC Rom (vendor thing again) and b) become irritatingly broken.
Is it possible to flash an older vodafone rom to the device? if so, where can i find such a beast. Or does anyone know of any devilish ways to put the new rom on using the bog standard bootloader?
Thanks in advance big time to any clever phone experts who can de-brick my... er... brick
Dan.
your supposed to install hardspl before upgrading it if you try it on its own it will brick it at least thats what i heard from the stickies
azazelx, he has hardSPL installed, anyway.
@JimmyJangle: flash via microSD card. [url="http://wiki.xda-developers.com/index.php?pagename=KaiserSDFlash" URL]Read here.[/url]
You need winrar to extract file nbh from the shipped ROM.exe.
Hmm, i don't think i do have HardSPL actually installed,
When i saw the tricolour screen come up with different version information I stopped that batch file that was installing HARDSPL (impatiently) and started the HTC one (which failed at 15%). So now i (think) i have a phone with no firmware and the bootloader says:
KAIS130
SPL-1.56.0000
CPLD=8
I reckon if i can find a vodafone made rom the bootloader'll let me install it.
Any idea where i could find one?
What is ur orginal shipped ROM?
Your solution now is flash back the orginal ROM by using microSD card method I mentioned above, install HardSPL succesfully, then flash whatever ROM you prefer.
Hey Nghiem,
Thanks for the help, that link doesn't go anywhere though.
Also, wouldn't i need the original rom from somewhere in order to do that?
Thanks,
Dan
where did you buy the phone e.g vodafone, orange, etc...so I can tell you the original ROM? Because you phone CID is not unlock, hence you must flash the back the shippied one.
Get the WM 6.1 Vodaphone official here http://forum.xda-developers.com/showthread.php?t=365058
Hi,
I got the phone from Vodafone in the UK.
It had WM5 on it... erm, that's it.
I've just beem trying to load original voda roms back on to it but it's not happy - i don't know if they really are the originals though, one says 'reconstructed'.
Dan
Actually, that was the rom i tried and it came up with the Vendor ID error.
Dan.
Link on post #6 is the official not reconstructed. How about download directly from Vodafone website? It's strange when you have carrier ID block even with its ROM. Also, try reconstructed ROM listed here http://forum.xda-developers.com/showpost.php?p=1586817&postcount=2
Search for mtty, see if it can help you out.
MTTY saved the day!
Only 3 hours of my life lost!
Thanks,
Dan
Cheers. Don't forget to flash HardSPL and read the wiki before doing anything.

htc wing 220 big problem

hi all
i have htc wing220 work ok ...but i try to update rom by this
RUU_Wings_HTC_WWE_1.31.405.1R_radio_sign_25.62.30.03_1.58.17.02_Ship
rom start update arrive 17% lcd change bot mode
details on lcd
WING220
SPL-1.31.0000
CPLD-7
then i try by another rom used this
Ruu_Signed_Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_
update hang then need recovery i start recover back to start first step also hang
i back by first rom agin ...start 1% phone disconnect from pc then back connect
see error measge
INVAILD VENDER ID
i try by another rom use this
RUU_Wings_HTC_WWE_1.21.405.0_R_radio_sign_25.47.20.01_1.58.09.17_Test.exe
get same error
INVAILD VENDER ID
PLSANY ONE CAN HELP ME ABOUT THIS PROBLEM WHICH ROM CAN SOLVED THIS PROBLEM
THNKS FOR ANY REPLY
the ROM you are using is for HTC WINGS (HTC S730)
You have the HTC WING, you are using the incorrect ROM
fogleroller said:
the ROM you are using is for HTC WINGS (HTC S730)
You have the HTC WING, you are using the incorrect ROM
Click to expand...
Click to collapse
ok..now what doing
which rom used pls upload correct rom to solved my problem
odayking said:
ok..now what doing
which rom used pls upload correct rom to solved my problem
Click to expand...
Click to collapse
Hard for us since this is not the forum for your phone. I believe your's is called the Herald? They should be able to provide you a rom that you can update with
Like a fish in his own water.
What you have is a Herald.
Go to this.
And don't come back before buying a wings, or you have something to report or ask about the wings.
Groetjes,
Niels

Restore to Original for RMA (Telstra AU)

I'm having sound issues with my HTC Diamond and I'm wanting to send the damn thing back to repair or whatever.
Before i do, I'm guessing I'll need to restore it to its original form, I've flashed it to udK at the moment. It's a Telstra Unlocked Diamond.
Can someone guide me through on how to restore it to its original state, eg flash everything back and remove HardSPL etc...
Many thanks in advanced !
sorry dude.. but coulod you please tell me how you flashed the telstra ROM.. just cant seem to get rid of the damn thing..

Help with Rolling back to Original ROM..

Ok, GUYS i am so frustrated here...i only wanted to unlock my diamond so i taught i might have to put new rom too so now i end up putting new rom..this is a brand new device..i do not need any tweaks and stuff..anyway..now i do have unlock diamond and CID Unlock but i also have FULL OF BUGS ROM...
This is what i have...
HardSPL 1.40 Olinex
Radio 1.5
ROM:-> Macadam! V1.1
Seriously this people should not be allow to put their ROMS in the forums unless they verify and sure that there are no BUGS..
Now, I want to go back to Rogers Radio and ROM and SPL..how can i go about doing that..i do not have copy of current ROM...if anyone have a copy of ROGERS ROM..plz post it and give me a instruction of putting it back...I did follow wiki to revert back but it did not work..I try to put new Stock Rom from HTC..it did not work either...can some one please help..ALL HELP will be appreciated thx..
I did lots of search to bring back the STOCK ROM and I spent two full days..but I was not succeeded..let me see the link..thx bro
Ok, I am downloading the Rogers ROM but now can I put this rom since I have HardSPL 1.40 Olinex..will there be a problem?..Another thing..I was trying to put stock rom from HTC but it did not work it was giving me an Error "ERROR 244 INVALID MODEL ID"..do you have any IDEA why is that?..I do have CID UNLOCK..So when it goes to Rainbow color screen it says "Security Unlock" on the top...
Ok man, calm down and do a search..
I had the Rogers ROM posted MONTHS ago.
http://forum.xda-developers.com/showthread.php?t=455347
hertstealer said:
Ok, GUYS i am so frustrated here...i only wanted to unlock my diamond so i taught i might have to put new rom too so now i end up putting new rom..this is a brand new device..i do not need any tweaks and stuff..anyway..now i do have unlock diamond and CID Unlock but i also have FULL OF BUGS ROM...
This is what i have...
HardSPL 1.40 Olinex
Radio 1.5
ROM:-> Macadam! V1.1
Seriously this people should not be allow to put their ROMS in the forums unless they verify and sure that there are no BUGS..
Now, I want to go back to Rogers Radio and ROM and SPL..how can i go about doing that..i do not have copy of current ROM...if anyone have a copy of ROGERS ROM..plz post it and give me a instruction of putting it back...I did follow wiki to revert back but it did not work..I try to put new Stock Rom from HTC..it did not work either...can some one please help..ALL HELP will be appreciated thx..
Click to expand...
Click to collapse
The one that you give me the link..that Rom is not Rogers Shipped ROM..and i think i might brink my Diamond...
Ok Guys..I seem to get no Luck..I posted this few weeks ago and I am still stuck with Bug Rom..Now, 1st thing I can not find Rogers Stock Rom..2nd I found a HTC Stock Rom but it will not install on my phone..it gives Error 244 "Invalid Model ID", so I do not know what to do..I was searching online to find the solution and someone said it because it is trying to overwrite the HardSPL, So I am thinking to change my 1.40 Olinex to 1.23 something but from XDA Forum it says install OS before overwriting HardSPL..any ideas..HELP PLZ..And PPL who make this Coocked ROM PLZ STOP..You ruining ppl phoneS..all I wanted to do is Unlock my phone,so i taught i might have to change ROM too so here I am stuck with messy ROM...Once Again My phone is Unlcok,its CID UNLOCK and Security Unlock..PLZ HELP
There is no STOCK rogers rom for the Diamond. Flash the one noted above, it is a COPY of the stock rom, extracted from a stock Rogers Diamond. It does not contain the SPL for Boot splash, other than that it IS a stock ROM.

Problem with HTC Kaiser Tytn II - please help...

So my problem is - I put android on my htc tytn II and it worked (well kinda) but anyway I decided to switch back to Windows Mobile...
I installed 1.27.x.x radio , found a Windows Mobile 6 ROM and put (Like in the instructions ) Kaisimg.nbh(renamed from ruu_signed.nbh) and Kaisdiag.nbh to my SD card and then started flashing... It flashed smth,rebooted automatically and started booting android again...
Then I hold again camera button + power+ reset and since then when I put EVERY .nbh file on my sd card and try to flash it it STUCK on "Loading.." If I try to flash it with USB It stays at 0%.
The only exeption is if I try to flash from USB the rom that I tried to flash before from my sd card.. then it starts 0%..1% and reboot the phone...
P.S: Please help me...I think my device is not Broken but I dont know what should I do to fix it...
To flash back to WM from android put your kaiser into bootloader (multi colored screen) Then connect to usb. Download any WM build that is recent (I suggest Phoenix 3 for this, you can flash whatever you want later). After you download it open and run the included RUU that came with it and it will flash it on there.
hmm, I also had experienced the similar problem on my 1st time flashing back to WinMo.
When you are trying to flash via USB cable and the process stopped at 1% I guess there is also a message about "Invalid vender ID" right?
and if the text in your bootloader (tricolor screen) doesn't mention anything about hard such as "3.29.0000" (not "3.29.hard")
then
you've lost your hard SPL that's why you cant flash any .nbh to your phone.
I had managed to solve this problem by flashing stock WM rom for kaiser. The rom also has to be suitable for your phone, I mean if your kaiser is originally from France, then use French kaiser stock rom. Or if you are using AT&T Tilt use kaiser cingular stock rom.
you can find the list of shipped roms for kaiser here :
http://shipped-roms.com/shipped/Kaiser/
If you still have the "invalid vender ID" error message, try another stock ROM.
Thanks man you're my hero! I though I lost my phone.. anyway i bought new one - Nokia 2730 Classic but Ill sell the kaiser...
Thanks Anyway ... you're god!
Have the same problem...
Firstly, I'd like to point that the reason for the hard SPL getting overwritten by an original SPL is NOT HAVING UPDATED HARDSPL to a newer version that prevents accidental overwrite. This is instructed in the previous steps before actually installing Android. That was my mistake (I had HardSPL 1.0 OliPof), and now I can't flash no rom to my Kaiser (which thankfully works quite well in Android).
What happens (please correct me if I'm wrong) is that "KAISDIAG.NBH" is a modified, standalone hardSPL that will flash to the phone the SPL that comes with the "KAISIMG.NBH" you put in your SD card with "KAISDIAG.NBH"). In my case, I used the WinMo 6.1 spanish version 3.29.412.0, which, resulted in my phone being flashed with the original SPL 3.29.
Now, it seems many users have fixed this locating the correct stock rom and flashing it in their Kaisers. But to others, like myself, nothing seems to work. I believe that this is because we not only need a stock rom for our specific Kaiser model, but also it has to be compatible with the SPL that accidentally got installed in the phone. The problem is what if such rom doesn't even exists?
I'm really thankfull for all I learned by reading the forums (and from my mistakes ) and I know I'm in no position to make requests, but here goes what I think could help the users like myself to fix this, if posible:
1) Guide to identify what model of Kaiser we have (maybe it's already there, I just couldn't find it)
2) Complete list (or lists) of stock roms (There are some around, those are easy to find I think, but it doesn't hurt to share different sources)
3) Something like a JumpSPL for Android would be more than awesome...
Thanks in advance to everybody, sorry for my own stupidity . Any idea or help would be much appreciated,
Daniel
hmm, I'm not sure if it has to be compatible with the SPL.
In my case, I was flashing a very old WWE stock rom which has original SPL 1.56.
I also had been very desperate because any stock rom I found seems doesn't work and I even didn't know where originally my kaiser came from because I get it from my uncle. So I tried to flash any WWE stock rom I could found but nothing works. I read from Wikipedia that based on my phone model (Kais100), this model was only sold as AT&T tilt for US. But the problem is my phone is HTC branded, not AT&T tilt. Well, based on this information I also tried to flash some cingular stock rom but the result was just the same.
After contacting HTC Customer care, I know more info about my phone. They told me that based on my phone product ID, my kaiser was originally shipped for US, but unfortunately they can't provide me stock rom for my phone model. So I searched myself but this time I had better objective : to search HTC branded rom but for US.
finally, after days of search. I've found the rom that is suitable for my phone. Its called HTC WWE Brightpoint US which has original SPL 3.29 at the bottom of the list on the website I told you on my previous post.
few weeks ago I also accidentally overwrite my HardSPL again, but this time I did it with the stock ROM which has original SPL 3.29. But this problem also solved by flashing the stock ROM I've found before via USB cable.
So, I guess it has nothing to do with spl version.
Keep tying don't give up.
Update: Step 1 completed! YAY
Using the serial number and some obscure google searching, I came to the conclusion my KAIS130 is australian. Cheers, mate!
I verified this by being able to download stock roms from the australian HTC site with my Kaiser serial number. But at the moment of writing this, have downloaded two roms and no luck yet. 5 minutes remaining for the third one... Wish me luck...
Daniel.
Well... Now what?
Tried all four rom-like thingies I could download on the HTC page, all of them returning error 294...
Now what? try to somehow extract the .nbhs from the exes and and use customRUU.exe? Try to flash from SD card?
Please help... Any ideas... I really want to get rid from that original SPL3.29.0000 It's evil!!! I think it won't never let me flash again.
Thanks,
Daniel
cuartetoraro said:
Tried all four rom-like thingies I could download on the HTC page, all of them returning error 294...
Now what? try to somehow extract the .nbhs from the exes and and use customRUU.exe? Try to flash from SD card?
Please help... Any ideas... I really want to get rid from that original SPL3.29.0000 It's evil!!! I think it won't never let me flash again.
Thanks,
Daniel
Click to expand...
Click to collapse
sorry to hear that..
well, extract the .nbh from exe and flash it via sd card is the method that made me overwrite my hard SPL in the first place.
hmm, did your phone comes with operator brand, such as three or something?
-Rif- said:
sorry to hear that..
hmm, did your phone comes with operator brand, such as three or something?
Click to expand...
Click to collapse
No, it's HTC unbranded. Now, something strange here: the label behind the battery has the serial number: HT830GB06075 and the P/N (guess it's part number) :99HCY194-00, but to the left of the camera, another label with the part number: 36H00563-00M and below says DATE:061107(TB02)/US.
I don't know if that's normal, but it caught my atention because my phone seems to have been dissasembled (little label over screw is teared). Maybe my Kaiser isn't Australian after all...

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