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Yesterday and today I have had a little issue. When I turn it on it boots up fine and when it gets to the htc screen it dims and when it is fully booted the backlight is pretty dim and the slideout does not make a sound nor does the screen change orientation?? I try to turn it off and the hour glass just spins and I have to remove the battery. I have tried soft reset with no results, but if I do a sync it clears it up and all works great?? I have not tried a hard reset thought I would check with you guys first for any ideas???? Thanks
d
if you've installed 3rd-party apps, i'd remove one at a time to see if they could be causing the problem... if that doesn't work, then a hard reset may be the best route. good luck!
Thanks I will give that a shot. Must be something at startup.
d
i had the same problem after tomtom frozed up my device. soft resets just resulted in nothing working but it also boots fine when i'm connected to my computer using activesync. i used the backup program that came with with phone and went back a week and that seemed to solved the problem.
Thanks I wish I had of tried that but I finally did a hard reset and that worked. I also left tomtom off for a bit and see how it goes. The only thing different is I traveled one time zone and when I returned all the trouble started. My computer also switched time zone when I synced???? Wierd....
d
I have had the same problem with my vodafone V1615, was working fine, first hing that seemed to happen to me was i plugged in the wired head set and the screen switched off and would not come back on. Did a normal reset and came back on but power button would not switch the phone off or on. TomTom and Sprite backup both would not work along with other programs.
Tried several soft resets all exactly same, boot up but wont run and power button not working, also the screen stays dim.
Only thing other than the head set was i plugged it in to TomTom Home but did not download anything, i did try a backup using it but that failed.
Anyone else managed to clear this without hard resetting as my only backup is just after i got the phone before i installed the full UK maps so a real pain in the ass.
Mark
I tried removing all third party stuff one at a time and soft resetting and still the same problem you have. Once I did the hard reset it was fine...Pain in the A.. wish I knew what the glitch was????
d
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hey,
Yesterday, as i was putting my phone back into my pocket i failed and it felt down on the street. So I picked it up, hoping my diamond could bear this, but the screen was black. I tried to restart it, but it didn`t worked. i tried to remove the battery and restart - nothing. The screen remains black. Although, it vibrates as usual when i press the power button, but the boot screen don't show off. I tried to connect it via USB to my Pc but no connetion. I don't think the screen is broken, because the backlight is still working, but no bootscreen or everything. I just got it back from repair 2 weeks ago, and till yesterday, everything worked juste fine. I don't know if everyone had already had such a problem or know what to do.
Repair again? I think you can't fix this problem by yourself.
screen Black
Probably the internal Flex-cable is released. You must open the Diamond, removing the screws and see if the FLEX CABLE below SIM-CARD not this out. Look for a tutorial to learn how to disassemble the diamond. it's your risk. let me know if you need some help to do it.
http://www.youtube.com/watch?v=_jY46M_NGz0&feature=related
Hi hope someone can help. Over the weekend my TD2 started playing up. All of the hardware buttons apart from the on/off button have stopped working. I also notice that if I turn the screen off with a short tap of the on/off button, after a few seconds it comes back on again. All touch screen functions are ok. It also appears to be draining the battery very quickly, to the extent that fully charged at bedtime (no bluetooth or wifi on and a stable 3-4 bar signal) it will be comppletely drained by morning. As far as I am aware the phone has not gotten wet at all.
I have also re-installed the office HTC rom, which made no difference
Any ideas??
So you reinstalled the stock rom and did a hard reset?
You can try Tarkim's Keyboard controller and see if your hardware keys can be mapped to a different function.
That would help eliminate hardware vs software issues.
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
daanbrok said:
I have the same problem. Also my backlight keeps working and won't go off. Can't perform a hard reset because my volume buttons(and all other hardbuttons accept the on/off) aren't working.
Searched for the solution but can't find it anywhere. Who can help me?
Click to expand...
Click to collapse
Try clear storage app to HR.
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
daanbrok said:
Thanks for your reaction.
Yesterday I managed to put an official ROM on my phone.(latest from HTC site).
Problem only got worser. Phone gets complety stuck(directly after boot) in the volume screen. Sometimes its flashes back to the normal screen but only for 1 second. Buttons still aren't working so can't do anything with my phone right now( not even the hard reset methode you told me).
Started to think that this is really some hardware issue. Can't remember that water got in my phone or the phone felt really hard. Any solutions maybe?
Otherwise I think I just go to the store.
Click to expand...
Click to collapse
One last thing you can try is a Task29 explained here.
Use your official rom (right click on .exe and extract the RUU_Signed.nbh and place in task29 folder, then connect device in Bootloader mode and run the Task29.exe. Follow the instructions in the link.
Please excuse me if my english isnt good.
I bought this phone Kaiser or TyTN II about a year ago, it was workin really good, no problems at all. until a week ago, when sudenly the touch screen doesnt work, days before it stoped workin i changed the microSD card for a new one, i just copy de files into the new microSD card. then put in back on the phone, then when the touch doesnt work, i just turn off it. and get the microSD card out, turn it on again, and magicly the touchScreen worked again, but a day after it stopped workin again this time has no microSD card inserted. i made a soft reset but no better, , later i made a hard reset (Stupidly because now the cellphone stays on Tap the screen ) wtf. The touch screen doesnt work at all.
The problem still there, please help me, this is the info of my kaiser
Windows Mobile 6.1
Unlocked
Spanish
KAIS130 MFG
SPL-1.0.OliPof
CPLD-8
Serial:
R. 1.65.14.06
G. 25.81.40.02H
D. 3.14.00.00
Please Help me im desperate.
got some news, i bypassed the welcome screen that says "tap the screen" but no taping the screen but creatin a text file on the microSD car, named Welcome.not. now the phone is workin but still with out the touch screen workin 100%
Please could anybody help me with this,