Hi,
For 2 days now, my screen has a "dead spot" at the right bottom.
For instance if you have the virtual keyboard on, pressing the "+" gives the "p" (above key) and pressing the "l" gives the "." (lower key).
It's not that the screen is misaligned, because it chooses the upper and lowe character.
And this area is also not working in other application.
Softreset did not help.
You think that this is a hardware problem, or do you think it can be solved by flashing the rom?
Anybody had similar experience?
It's a problem with resistive digitisers, your screen is on it's way out (prob will be unusable in a few months). Claim your warranty now.
Leddy said:
It's a problem with resistive digitisers, your screen is on it's way out (prob will be unusable in a few months). Claim your warranty now.
Click to expand...
Click to collapse
Leddy,
I've always been curious. How bad do you need to treat your screen before the digitizer starts failing before its expected failure date ?
Cheers.
My screen had a small area that would register touches in the wrong place (either too far left or right). I sent it in and they replaced the screen. I'd do that if I were you.
PoisonWolf said:
Leddy,
I've always been curious. How bad do you need to treat your screen before the digitizer starts failing before its expected failure date ?
Cheers.
Click to expand...
Click to collapse
No clue. Never had that happen to me personally. I have a deadish HTC Magician (but i got it while it already had the problem), and I gifted an Elf to my mother, and that digitiser developed problems after she "wiped it down with an alcohol wipe" (no clue how she managed that, because I do that all the time).
Related
Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
foaf said:
Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
Click to expand...
Click to collapse
It might be a simple loose connection or something trapped between screen and bezel. But I would not be even thinking about that, it would be going straight back under warranty. Thankfully, this is not a common problem with the Kaiser and I think you have just been unlucky.
I assume you have not put on any screen protector that might be causing this behaviour> Otherwise it is a DOA and nothing you can/should do other than return.
Mike
Thanks. I hope its not common! No screen protector, but I did try one first before first boot. I immediately removed it when the taps weren't working. I'll send it back tomorrow, thanks.
Dont tap. Just lightly drag the end of the stylus around each target until it proceeds to the next one.
It's common and should be fine.
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
foaf said:
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
Click to expand...
Click to collapse
If the future device does it, just try what I suggested but be as accurate as you can.
Unwired's method works for me as well. My Kaiser always seems to lose the ability to detect stylus presses (but finger pressure works) every time I use it on a plane which I assume is due to the cabin pressure. When the screen is reset, everything goes back to normal. Has anyone else noticed this, or do I have some defect that is only going to get worse?
I got the second Kaiser, and it happened again. But I immediatley used unwireds method, this time being extremely precise and only moving the stylus slightly. It works fine now, and stylus accurancy seems to be ok.
I still think it's strange, as I have had an HTC XDA before and a tap was sufficient on the screen align process. Furthermore it clearly states "tap screen" not "tap and drag".
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
unwired4 said:
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
Click to expand...
Click to collapse
For me it is more like 'tap-and-hold'. I make a firm tap on the '+' symbol, then keep the stylus pressed on the screen for one second, then release. The '+' then moves to the next alignment point.
Just for the record, I think the problem is common!
I've seen many people who have unresponsive touchscreens, and now I'm one of those unlucky people. And nothing works. And I don't have warranty because I'm in a different country than the purchase country and the reseller here only services phone bought in the Middle East. #[email protected]$#@$#@
I had my Diamond for about 8 months now. All of a sudden no matter where I click on the screen it always clicks on the top left corner (Start button). I hard reset the phone, changed SPL but nothing worked.
My Specs:
Duttys 5.2.20764.1.4.3
Diamond-hspl-1.24
When I try to align the screen it keeps on looping not letting me get out of the screen alignment. I have to soft reset the phone.
Is my phone dead? Do I have to send it to HTC for repair?
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
How come it responds to the screen alignment than? When I press the cross hair it responds to it and moves to a different position.
Right now I am trying to put the stock SPL on the phone but I can't get past the screen alignment. The is synced and everything. Any ideas?
You MUST change the ROM to stock first then the SPL
I did put the stock ROM back on the Diamond. But I can't get passed the align screen. I tried deleting the "welcome" file form \Windows\StartUp but the file is protected and can not be deleted. Is there any other solution of by passing the welcome screen?
I had this problem too, I got my Diamond from Rogers and went home. After a few minutes this started to happen, and I instantly went back and got a replacement.
I got same prob. But sometime it work fine, after i do softreset i cant skip screen align. Can hard reset fix this prob? im from malaysia, how much it'll cost to replace the digitizer? thanks
i have this problem too
hello all!
I had the same problem as you! after some time searching... found a program called "Remote Screen Alignment" ... and your problem is solved!
Just google it!
caudex said:
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
Click to expand...
Click to collapse
For the new diditizer is this easy to repair by myself??
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
DanGlee said:
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
Click to expand...
Click to collapse
Hi
My digitizer is also broken, I ordered new one from ebay (cost about 10 €) and as you wrote replacament is nightmare.
I'm trying to find a manual or instruction video but I cannot find anything.
If somebody knows how to replace digitizer please let me know or share a link for it.
Currently my best solution is to order new digitizer with display (cost about 20€) It is possible to order for exaplme here:
http://cgi.ebay.co.uk/NEW-FULL-LCD-...UK_Mobiles_Accessories_RL?hash=item518e98a7fa
Cheers
hello, i have the same problem with my diamond here, pres the screen and it activates the left upper corner, after a while stoped doing that but not my right lower part of the screeen doesnt respond. i mean i press the "j" and it writes "k".. u know what i mean., i cac calibrate the screen but after 1 min the problem is back. i wanna buy that digitizer and change it but b4 this i need a confirmation, did anyone do it and after that their diamond worked like b4? waiting for reply thx
This post is giving me a nightmare. I am facing similar problem only its not permanent. What I mean is it woks fine sometimes but wont respond sometimes. Sometimes it responds in the corners if I press hard. I think my phone is just passed its warranty also its 2nd hand though I have the bill. Service centers are really bad so I am scared.
Do you'll think my digitizer is gone bad or is it a software glitch?
Hi guys
I have a similar problem with my HTC Touch Diamond,
The screen just gone crazy constantly pressing on the top-right corner, this happened like 1 week ago. After searching the internet and this forum I found out that my only quick solution is to hard press the four corners to get working properly again but the problem will come back again after a while.
I bought this phone from ebay in 2008, had no problems with it untill I found out this ugly strange colored square in the middle that is noticable after switching phone's backlight off, I guess that was due to me holding the phone in my jean's back pocket (as I used to previous phones non touch ), I had this phone working perfectly until what happened last week!
I decided to find if this is a software related issue, so I upgraded to official HTC ROm 2.03.405.3 WWE, but the problem persists
I also bought a digitizer from ebay in case I want to replace it (but never done this before)
Can anyone please confirm if I am still under warranty, how to check this and if yes is that going to cost me anything to get it returned to HTC for repair (other than postage costs of course)
If not under warranty anymore, do you advise me to get a LCD+Digiztizer combined instead ?
Many thanks !!!
Damian
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
minidisco said:
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
Click to expand...
Click to collapse
I have the same 'tendency to go left' problem. From my experience, I found that the problem could be caused by heat. Here are some examples when it goes wrong: When I use Tomtom navigator while charging the battery, the phone really heats up and starts to go 'left'. When I try to text message under the sun after taking it out from my pocket. When I have high usage such as wifi + opera. Really hop somebody can come up a solution for the problem...
The Reason ---
Its a heating issue seen in 20% of all shipped diamonds. It heats and expands the digitizer causing loss of touch.
Solution ---
I'm working on it!
P.S - The heat i'm talking about is not the heat that's generated wile using the phone , its due to outside exposure.
Crazy thought - Try it at your own risk
Exposing the mobile to moderate temp (cold , say 12-14 degrees) might help. Not sure.. i said MIGHT.
Don't try this if its under warranty. And don't blame me if you did something wrong and all you circuits get messed up!
Anyways will post if i hit something on the way!
No, new solution??
Maybe change the digitalizer solves the problem?? Because two months ago the problem only stay few minutes but now i can't make the alignment process.
Thanks!
My screen constantly goes out of alignment.
I have to realign it 10-12 times a day and sometime it goes out by alot !
I have tried 6 different ROMS and they all have the same problems
Can anyone help ?
Thanks
yeh.. mine's like that too... except it only seems to happen when it gets a bit warm.... haven't been able to find a solution for it so far.
Did a few searches and the general consensus seems to be that it's a hardware fault (screen and digitiser) and other people have sent it off for warranty repairs.
I'm going to have problems with the warranty as I have changed the Rom many many times.
Don't know how to put the original Telstra ROM back, assuming I can even get it !
Hey guys
I am on my 2nd diamond..
the first one had huge alignment problems, so i got it replaced..
after a month, the new one started doing the same thing..
i found a thread somewhere here on XDA (for the life of me cant remember where it is now)
but it had a little solution that mixed with mine, worked!
the problem is that the screen is not sitting properly in the casing anymore, possible due to a bump in your pocket, or a fall.. this causes a certain section of the screen to be higher or lower than the rest..
place the phone flat on a desk, and open up the notes app and try to write/draw something.. see which side of the screen the line is heading towards..
now place place your thumb and a finger on diagonal sides of the screen (eg, bottom left and top right) and press down... check with the stylus if its any better... if not, try opposite sides and check again..
mine always shot up to the top right, so when i held down the top left side of the phone, it worked..
so this meant that the top right side was sitting slightly higher than the rest of the screen.
the solution is:
find a business card with sharp corners and place the edge underneath the screen (just the corner, dont shove the whole thing up there!) hehe
then slide the card up and down a few times, and then do another side of the screen... do all 4 sides but pay special attention to area where the styles was migrating towards in the notes app..
after doing this, my phone hasnt given me a days problem in 2 months now..
give feedback if this solution works for you!
Hello, from some time, the digitizer of my g1 is acting weird, the bottom right part is not sensitive at all, and sometimes the screen gives to the os a completely wrong input, so the screen flicks by itself
Anyone knows what can cause this?
Thanks
Tipika said:
Hello, from some time, the digitizer of my g1 is acting weird, the bottom right part is not sensitive at all, and sometimes the screen gives to the os a completely wrong input, so the screen flicks by itself
Anyone knows what can cause this?
Thanks
Click to expand...
Click to collapse
well my G1's sensor act different whenever I connect it to (not compatible) charger (i.e. Blackberry's OR Motorola's)
Can't say it's due to fall of your G1 (my G1 fall a hundreds of time & still no problem but just accelerometer got screwed )
It possibly can be cause of you HARD PRESSED that part somehow somewhere .......
OR concern some repairer to get it fixed (i.e. Change digitizer)
Best of Luck
Hi,
Last week I used to be outside with much rainy condition.
Though it never got totally under water, many times it's screen got wet with substantial rain drops.
Slowly, phone started misbehaving with following symptoms,
1. Around 10% of left side of touch screen doesn't show response. I enabled show touches from developer option and when I try to touch left side, say "a" letter in keyboard, it doesn't show touches and pointer jumps immediately to left edge.
2. Many times, I am not able to unlock phone as no touch are detected.
3. After unlock, many times though I am not touching phone, it shows couple of pointers (I enabled show touches in developer option to trace this) on left edge. It keeps moving resulting in erratic behavior, say screen zooms in and out, some icons clicked automatic, deleted automatic etc.
4. Sometimes I noticed that capacitive buttons are also not responding.
For all above, I have to off (not complete switch off)and on the phone. After few attempts, it becomes responding except point 1 above.
I have reflashed ROM (Vivikat) just to ensure it's not software issue.
Now it seems hardware issue with following two possibilities...
1. It's matter of some moisture in phone only. I have to try hard to dry out all moisture and phone will become responding.
2. Digitizer has some issue and may call for replacement (I don't want to do that...:crying.
Can you guys share your views/experience and advise?
RmatriX1218 said:
Hi,
Last week I used to be outside with much rainy condition.
Though it never got totally under water, many times it's screen got wet with substantial rain drops.
Slowly, phone started misbehaving with following symptoms,
1. Around 10% of left side of touch screen doesn't show response. I enabled show touches from developer option and when I try to touch left side, say "a" letter in keyboard, it doesn't show touches and pointer jumps immediately to left edge.
2. Many times, I am not able to unlock phone as no touch are detected.
3. After unlock, many times though I am not touching phone, it shows couple of pointers (I enabled show touches in developer option to trace this) on left edge. It keeps moving resulting in erratic behavior, say screen zooms in and out, some icons clicked automatic, deleted automatic etc.
4. Sometimes I noticed that capacitive buttons are also not responding.
For all above, I have to off (not complete switch off)and on the phone. After few attempts, it becomes responding except point 1 above.
I have reflashed ROM (Vivikat) just to ensure it's not software issue.
Now it seems hardware issue with following two possibilities...
1. It's matter of some moisture in phone only. I have to try hard to dry out all moisture and phone will become responding.
2. Digitizer has some issue and may call for replacement (I don't want to do that...:crying.
Can you guys share your views/experience and advise?
Click to expand...
Click to collapse
I just had touch screen issues but not with water or rain. It was the CPU. Almost whenever I overclocked it, I had touch screen issues. Both misbehaving and not behaving at all. Change the CPU frequency and restart the phone and see what happens. :good:
Eternalman said:
I just had touch screen issues but not with water or rain. It was the CPU. Almost whenever I overclocked it, I had touch screen issues. Both misbehaving and not behaving at all. Change the CPU frequency and restart the phone and see what happens. :good:
Click to expand...
Click to collapse
Thanks for your reply.
I have never overclocked my device.
However, I tried to underclocked it if by any chance, it can solve the issue.
But issue still there.
A small portion of left column on touch screen seems not responding or giving erratic behavior.
Does, water can damage digitizer to that extent that can not be recovered even after drying
Or, I should keep hope and wait more before I go for digitizer replacement
RmatriX1218 said:
Thanks for your reply.
I have never overclocked my device.
However, I tried to underclocked it if by any chance, it can solve the issue.
But issue still there.
A small portion of left column on touch screen seems not responding or giving erratic behavior.
Does, water can damage digitizer to that extent that can not be recovered even after drying
Or, I should keep hope and wait more before I go for digitizer replacement
Click to expand...
Click to collapse
If the digitizer is damaged, it is probably done. But if you can open the open, check the digitizer and see if there are any things stuck on it. My recommendation: ask an engineer to open it and clean it with the special spray they use to clean electronic parts. Maybe the water has had only a side effect and it will be fixed by cleaning the digitizer.
Eternalman said:
If the digitizer is damaged, it is probably done. But if you can open the open, check the digitizer and see if there are any things stuck on it. My recommendation: ask an engineer to open it and clean it with the special spray they use to clean electronic parts. Maybe the water has had only a side effect and it will be fixed by cleaning the digitizer.
Click to expand...
Click to collapse
Thanks.
I loved to hear your words, as I have still hope for resolving issue without replacement of digitizer :fingers-crossed:
I'll find some engineer to get it serviced....and post update.
RmatriX1218 said:
Thanks.
I loved to hear your words, as I have still hope for resolving issue without replacement of digitizer :fingers-crossed:
I'll find some engineer to get it serviced....and post update.
Click to expand...
Click to collapse
You're Welcome buddy! :highfive: