It's hard to judge as I've mostly noticed the back of the phone getting pretty hot while playing Spider-man Unlimited (specifically in the area under the camera, indicating the CPU and not the battery). I had the same issue with my Note 2 (the phone I had before this one), except that it would only heat up when I played that game and feel normal during other tasks. On my Note 4, it seems to get hot for everything: camera use, internet browsing, etc. I thought it might be because the phone was "settling" in, but it's been about a week now. So far, unrooted and no other tweaks applied.
Anyone else experience this? Does it justify a return to T-mobile? Will they even do it for an issue like this?
I've had mine since Saturday and it's only gotten warm once and that was while playing Asphalt 8. Otherwise this is much better than my old G3 or Nexus 5
Mine used to. Then it cleared up. I can run it for hours with the screen on while I drive for work and it's fine.
Mine did, and after some digging I realized it was the ims service running up the cpu. I disabled wifi calling, restarted and I've been fine since. I havent tested my theory, but I suspect it may be that some services dont recover properly after using ultra power saving mode and need a restart to function properly.
Same problem
Me ! It happened to me, just only after 10 days that I brought the phone. What happend was It was just open the whole night while I was sleeping. It was'nt plugged to a charger nor was it connected to the internet ( via mobile data or wifi). The moment I woke up and reached for my phone, It was really hot!!! Very Very HOT!! I could not even touch it with my bare hands! So I turned it off and decided it would need to be changed because I dont know if the cpu is not good anymore. Although all the apps seem to be working perfectly fine, I just had to give it back to retailer AND ask for a new unit!!. ...
nope, cool as ice. but haven't played any graphically intense games and I am on a custom rom.
Not here. Been very cool even after extended GPS or Clash of Clans use.
I don't have a case on it if that matters.
Which is a very welcome change from my old htc ltevo, which would get almost too hot to hold.
Moved to Q&A.
So I installed CPUTemp from the Play Store and have monitored the temperature doing various tasks (there's an overlay feature which shows you the temp no matter what you're doing on the phone). While it's not surprising to get above 50C while playing a graphically intensive game, I found myself easily getting into the 60C's during regular tasks.
After contacting a T-mobile tech support rep, I was advised to reset the phone and install as few apps as possible for testing. I made sure not to install Spider-man Unlimited this time around. During the night, CPUTemp recorded a temperature spike of over 70C, when the phone was not being used and should have been sleeping!
Unfortunately, xda search and Google have not been very helpful in determining how high a temperature is too high for this device to be operating at.
Anyone have any clues if what I'm seeing is too high (indicating a defective device that needs to be replaced)? Is anyone willing to install CPUTemp and give me an idea of the kind of temperatures you're seeing while doing things like internet browsing, email, phone calls, etc.?
If you are concerned about the temp, you should exchange it. Full Stop.
Regarding the CPUTemp app, I couldn't find that one.
Do you have a link to the app you are using?
drdoombot said:
It's hard to judge as I've mostly noticed the back of the phone getting pretty hot while playing Spider-man Unlimited (specifically in the area under the camera, indicating the CPU and not the battery). I had the same issue with my Note 2 (the phone I had before this one), except that it would only heat up when I played that game and feel normal during other tasks. On my Note 4, it seems to get hot for everything: camera use, internet browsing, etc. I thought it might be because the phone was "settling" in, but it's been about a week now. So far, unrooted and no other tweaks applied.
Anyone else experience this? Does it justify a return to T-mobile? Will they even do it for an issue like this?
Click to expand...
Click to collapse
Are you running a custom rom? If so, sounds like a kernel issue.
Will Rickards said:
If you are concerned about the temp, you should exchange it. Full Stop.
Regarding the CPUTemp app, I couldn't find that one.
Do you have a link to the app you are using?
Click to expand...
Click to collapse
If only it were that simple! You basically have to prove to T-mobile that the phone is abnormally hot, but that's hard to do if you don't have a baseline.
By the way, here's the link: https://play.google.com/store/apps/details?id=com.yanyan.cputemp&hl=en
Also, just to repeat: this is an unrooted, unROMed, unmodified in any way Note 4.
I installed that app and tested last night.
Normal temps in 40 - 45 degrees Celsius.
Playing clash of clans it got into the mid 50s.
It never got near 60.
My phone ran hot when I left nfc on all the time . As soon as I turned it off I have been running perfectly cool
I left the CPU Temp running longer.
Temps were between 34 and 57 degrees.
40s for normal use.
drdoombot said:
So I installed CPUTemp from the Play Store and have monitored the temperature doing various tasks (there's an overlay feature which shows you the temp no matter what you're doing on the phone). While it's not surprising to get above 50C while playing a graphically intensive game, I found myself easily getting into the 60C's during regular tasks.
After contacting a T-mobile tech support rep, I was advised to reset the phone and install as few apps as possible for testing. I made sure not to install Spider-man Unlimited this time around. During the night, CPUTemp recorded a temperature spike of over 70C, when the phone was not being used and should have been sleeping!
Unfortunately, xda search and Google have not been very helpful in determining how high a temperature is too high for this device to be operating at.
Anyone have any clues if what I'm seeing is too high (indicating a defective device that needs to be replaced)? Is anyone willing to install CPUTemp and give me an idea of the kind of temperatures you're seeing while doing things like internet browsing, email, phone calls, etc.?
Click to expand...
Click to collapse
I don't know if you're still facing that problem or not but I just wanted to share my experience with your device's predecessor the note 3 because I happen to monitor the temperature most of the time, so while browsing it can get to 53 celsius degrees after a while and loading heavy websites, in games it's mostly in the 50-63 zone depending on how intensive the game is but certain games would push the temperature to 66 and sometimes 69 degrees, I know that the operating temperature of my SOC is 0-70 degrees but it never gets above 70 (Iam using cm11 rom with custom kernel and faux123) keep in mind that you have a faster chip so you might get a bit higher temperatures.
I just use this and I am good.
BAD ASS NOTE 4
Never encountered overheating with the T-Mobile Note 4, but with the AT&T Note 4 I have. Either it has to do with the software (which Firmware you currently have installed) or defective hardware. In the general norm, it also depends what you have running in the background or the particular app being used at the given moment. I had overheating issues with the AT&T Note 4 and nothing was installed. AT&T was a PITA.
Even when playing games my Note 4 doesn't heat up at all. Only when charging. Compared to my S4 becoming incredibly hot.
I would suggest returning the phone. I tested out my Note 4 today for the first time. No games on it. Downloded some apps. It overheated and I was very , very disappointed. Will be returning this unit.
drdoombot said:
So I installed CPUTemp from the Play Store and have monitored the temperature doing various tasks (there's an overlay feature which shows you the temp no matter what you're doing on the phone). While it's not surprising to get above 50C while playing a graphically intensive game, I found myself easily getting into the 60C's during regular tasks.
After contacting a T-mobile tech support rep, I was advised to reset the phone and install as few apps as possible for testing. I made sure not to install Spider-man Unlimited this time around. During the night, CPUTemp recorded a temperature spike of over 70C, when the phone was not being used and should have been sleeping!
Unfortunately, xda search and Google have not been very helpful in determining how high a temperature is too high for this device to be operating at.
Anyone have any clues if what I'm seeing is too high (indicating a defective device that needs to be replaced)? Is anyone willing to install CPUTemp and give me an idea of the kind of temperatures you're seeing while doing things like internet browsing, email, phone calls, etc.?
Click to expand...
Click to collapse
im on cyanogenmod 12.1 on my nexus and every once in a while the phone will refuse to download apps at more than 2-3 Kbps on LTE meaning a 50MB app takes 72 hrs (according to the play store estimates) how do i fix this? there is plenty of speed on my network for every other app to operate lightning fast...
reinaldistic said:
im on cyanogenmod 12.1 on my nexus and every once in a while the phone will refuse to download apps at more than 2-3 Kbps on LTE meaning a 50MB app takes 72 hrs (according to the play store estimates) how do i fix this? there is plenty of speed on my network for every other app to operate lightning fast...
Click to expand...
Click to collapse
network speed is inherently variable. at times of the day when lots of users online, itll slow down. and late at night when barely anyone is online, itll be faster. also, each tower will be different, at differing times in the day.
simms22 said:
network speed is inherently variable. at times of the day when lots of users online, itll slow down. and late at night when barely anyone is online, itll be faster. also, each tower will be different, at differing times in the day.
Click to expand...
Click to collapse
I know... speeds are good WHILE the play app download is being slow, ill watch the app sit at 1% @3kbps on the status bar while I download cyanogenmod update and do various other things with no issues...
I have to have my phone encrypted to allow my work account to be sync'd. People often comment they don't as it slows their device down.
One thing I wonder, what effect does it have on battery life? I have pretty much everything turned on and syncing. But I'm sure at one point I was getting 30+ hours use, not it's 20 hours (on two different Note 5's) Maybe the 30+ was before I encrypted?
I would never use encryption on in, but company demand's it from me, so i have to.. But i can notice slow-down in performance, also benchmark's are showing way lower scores now that is encrypted..
You've watched the video? The one just above where the encrypted got a higher score on Antutu?
I traded in my standard Galaxy S6 for a 64GB Galaxy S6 Active about a week ago. I got tired of charging the S6 3 or 4 times a day and since AT&T still had some 64GB Active models in their warehouse, I thought I would give it a try. What I'm experiencing is what seems to me to be a little higher than normal temperatures. My old S6 was always cool to the touch. My new S6 Active almost never gets below 36 C., even sitting idle for an hour. I'm using Samsung Info app and CPU-Z to document the temperature. "Normal" use such as emails, web surfing, etc. puts it in the mid 40's to mid 50's range. For example, I just watched a 3 minute YouTube video in a cool, air conditioned room and the CPU is showing 47 C. The battery seems to be fine, never going above 32-33 C. I searched other forums and couldn't find hardly a thing nor did an internet search turn up anything. It seems the S6 Edge is the one with the overheating problems. Anyway, I've cleared the cache partition twice and did a factory reset twice. Results are still about the same. I installed Watchdog which reports "no misbehaving apps". I really like the S6 Active and don't want to return it unless everyone thinks my experience is not normal. I realize XDA is more of a developer's forum, but I can't get an answer anywhere else.
So, what I'm asking is what temp's are you experiencing with your Actives while idle, "normal" activities, gaming etc? Thanks in advance for any help and replies.
Just a quick glance at my temps shows 42°C and I just have my browser and a handful of other nonintensive apps. It can certainly get into the 50's+ while doing intensive tasks. I would monitor your battery usage over a days use because heat = processor being used. See if there are any specific apps using an excessive amount of battery. That being said, it shouldn't be dangerous for the processor at all. If the processor was overheating, the system would automatically shut down.
I've found my S6A gets warm in my pocket. I've done some investigation and determined that Chrome sometimes uses 100% CPU even at idle in my pocket. If I kill it, temps go back to normal. I am tempted to use an alternative browser until this gets fixed. I've also factory reset (disable AT&T bloat) after every update so its not a FW bug.
Thanks for the replies. I've learned to close all apps frequently. I can live with it. I was just surprised as the regular S6 I had never got warm at all. At least it doesn't get as hot as the HTC M9 I used to have. Now that was a real hand warmer.
Sent from my SAMSUNG-SM-G890A using Tapatalk
I usually run power saver to reduce the times I need to recharge my phone because it gets way to hot. Especially if I run a lot of processes on my phone.. I assume the reasoning behind it getting hot is the battery capacity...I have a thick case to reduce the burning feeling.. I also try to use the AC directly on it at tmes. Oh, and I get a lot of overheating notification aswell.
Got my x522 the other day and I notice this behavior across multiple different ROMs - Lineage 14.1, 15.1, AOSP Extended Oreo, and Pixel Experience Oreo and Pie variants.
When I first wake up in the morning, the phone flies. But once I use it a little, it starts to warm up, and it quickly seems to begin throttling the CPU/killing cores. So for instance, the facebook app will begin taking 7-10 seconds to load. If I leave the phone for an hour, and the phone feels fully cool to the touch, the performance still seems to lag. It's only after I leave it alone overnight does the performance seem to pick up to full speed again - Then the FB app takes about one second to load fresh after killing it.
I've seen posts saying to delete the thermal config file but that doesn't seem to make a difference even after a reboot.
1) Am I the only one who seems to experience this issue with heat and apparent thermal throttling?
2) If not, can I edit the config and goose the numbers? I don't even have to be gaming or doing intense, just literally scrolling facebook, or playing a couple of youtube videos and it slows up badly, and stays that way for a lonnng time.
Thanks,
Matt
Edit - I used the phone all yesterday, pretty hard - Though it got quite warm, I never noticed any of the laggyness I was the day before. Either deleting the conf file actually worked, or the sluggishness I was experiencing the other day was due to something else.