Database Develop

Touch screen stop responding

Hi everybody
I did a hard reset to my phone this morning, everything worked fine, i took the phone with me to work, and there, I discovered that the touch screen would stop responding.
I tried soft reset few times, didn't helped.
Then I tried Hard reset which also didn't helped - I am now stuck on the Align Screen thing.
1- what can I do to solve it? I have tried blow trying my phone gently for a while in case some moisture got inside somehow. I also tried to clean the edges of the screen with a business card.
2- will att help me with this? I bought this phone on Ebay few months ago. the phone is less than a year old. all I got is the HTC imei and unlocking code.
Any help?

Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it

drownage said:
Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it
Click to expand...
Click to collapse
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!

zackzack said:
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!
Click to expand...
Click to collapse
I'm sure that somebody here have an advice for me

Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.

doktorrob said:
Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.
Click to expand...
Click to collapse
I have no screen protector.
what else coult it be?

I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.

RajunCajun said:
I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.
Click to expand...
Click to collapse
Thanks for the advice!
But I am stuck in the align screen. any idea how am i getting trough it?

1. disable TouchFlo
2. align screen
done. good luck

terencelaw said:
1. disable TouchFlo
2. align screen
done. good luck
Click to expand...
Click to collapse
How can I disable the touchflo if I have no access to the control panel. I am stuck in the align screen after a hard reset

put a file called welcome.not in the root of your sd card

XtreMe_G said:
put a file called welcome.not in the root of your sd card
Click to expand...
Click to collapse
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?

zackzack said:
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?
Click to expand...
Click to collapse
HELPppppp!

if you already did a hard reset, and its still not responding, it most likely is a hardware problem.

First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.

I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.

nybom said:
I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.
Click to expand...
Click to collapse
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM

MaxMotus said:
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM
Click to expand...
Click to collapse
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?

zackzack said:
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?
Click to expand...
Click to collapse
anybody ?

nimda0 said:
First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.
Click to expand...
Click to collapse
i agree with this one, i would just do this.... since you have pretty much done everything there is to do... plus if you exchange it... you wouldnt be left back on anything since you have already hard reset your phone so your would just be right back in the same place....

Urgent help needed!

Help.. my Kaiser just died on me.. Just an hour ago it was working fine, then it went to sleep mode and it wouldn't wake up.. so the only way was to take the battery out.. I took the battery out and then it wouldn't load pass the Smart mobility screen. It just stays like that.. I tried taking the battery out for 30 minutes and it still doesn't work..
What happened to my kaiser and how can I fix it>?

What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.

Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill

whk said:
Did you purchase this from AT&T?
What has their tech support said?
Is it still under warranty? If so I would return it for warranty replacement.
This sounds like something failed in your hardware causing a software failure - if it is hardware you are going to want a new machine.
Bill
Click to expand...
Click to collapse
I'm using TyTN II not the tilt..
With some old ROM.. I can't remember which one.. it was a long time..

bluemamba said:
What ROM are u using? and have u recently used clear temp?
If the answer to the above is Duttys and yes...
then Hard reset...no other way
There is an issue with Duttys hybrid and clear temp.
Click to expand...
Click to collapse
No I never used clear temp. This just happened out of the blue while I was at work.

Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.

GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
Click to expand...
Click to collapse
Seems like the hard reset did the trick.. actually 2 hard resets.. the first one didn't work, it still froze there.. then a second one got it loading again...

GSLEON3 said:
Hold down Camer, Power & then push the reset tab & hold all three down until the tri-color screen pops up. See if you can get it into BL mode. Let me know.
Click to expand...
Click to collapse
Do you ever get to rest man?

Whats wrong with my Diamond :(

hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream

eyetac said:
hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
Click to expand...
Click to collapse
...sounds like a hardware issue!

really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty

eyetac said:
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
Click to expand...
Click to collapse
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(

http://www.youtube.com/watch?v=5-IUzerAT0s
exactly what mine does
even right after a screen re-align
sigh

cyron_at said:
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
Click to expand...
Click to collapse
ok, thanks dude
will take it in and hopefully get a replacement

another example of what mine is doing pretty much to the T
http://www.youtube.com/watch?v=ZhQIyqnTkS4&feature=user
if anyone may have a solution.. please let me know asap.. as i will try taking it in on saturday
thanks guys

damn, mine does the same from time to time!
does anybody have a solution?
did a replacement fix the problem?

unfortunately i havnt had a chance to take it in yet, but i have logged the problem with my service provider..
the problem occurs alot more when i used panosha's rom/s
with the default (and now alphazero) the problem seems less frequent, but definitely still happens..
happened badly yesterday when i used gps to get my girlfriend to a casting, but switched on car A/C and after 5 minutes it was cool again *shrug*
its really annoying though
will let u know when i finally get to taking it in, unless u get there first

Hi there, I have the exactly problem what you had. Whenever the machine is hot, it becomes mad. Any solution could be reslove the problem?

It really sounds like a hardware issue... When you return the phone to the store please flash back to the original stock rom (for warranty purposes )

same problem
i am getting he same alignment problem.i do it many times a day but still tapping somewhere on screen taps the other way.very difficult to dial phone numbers

cyron_at said:
...sounds like a hardware issue!
Click to expand...
Click to collapse
i dont think its an hardware issue,as after i align it works fine for few hours and then i have to align again to make the taps work acurately.........i have heard there is a cab file for it.if any one can post it here.........................or make a cab file so that clicking it makes the alignment as it was default with the new phone

It is a hardware issue. the screen somehow (usually when carried in front pants pocket) will get pressed and SHIFTED. Then screen pushes against the side-cover and this fools the touch-sensitivity of the screen. Try yourself - try to shift screen to one or other side, and directly after it will be better. it's still a service matter though. Send it for repair.

This is a known issue. You need to exchange the unit for a new one.

hey guys...
so late last year i took the phone in and it spent 3 weeks at leaf (HTC distributer here is south africa)
i got the phone back, turned it on in the store.. and guess what... still screwed..
i threw my toys to say the least and got a brand new phone..
the new phone was 110% up until 2 weeks ago..
it started doing the same damn thing (to a lesser extent)
i have found that its a connection problem..
the touch pad is very all over the place if used normally (so basically its unusable)
but if i hold down the top left of the phone(pushing down just above the start menu) with my left hand and use my fingers on my right.. the phone works perfectly again..
does anyone know how to fix this?
its so frustrating, especially knowing im going to be without it for 3 weeks or more again

hmmm ...
i heard that the radio-part is for managing the curcuits.
try an other rom.
but i cant give garanty, i hard it only.

Touch Screen not working

Hi,
I have a Touch Diamond, but the touch screen has stopped working. I have a tried a soft reset to no avail, and going to try a hard reset this evening.
Is there anything else I could do (i.e. flash the device and give it a new ROM image? that will cure the problem?)
Thanks

Hi, I'm no expert, but if your TouchScreen suddenly stopped working then it looks like hardware issue.. thus you have to get it serviced (No ROM upgrade will help)...

I have kind of managed to get the touch screen working again, I did a master reset with moviPATH (i'm not sure if that is correct) and then during the screen alignment phase, it took a long while but it did begin to register the movements.
Its still not perfect though so I think i'm gonna have to take it back to the manufacturer for a service.
Thanks for your reply Coffei!
Steve

stevo_300 said:
I have kind of managed to get the touch screen working again, I did a master reset with moviPATH (i'm not sure if that is correct) and then during the screen alignment phase, it took a long while but it did begin to register the movements.
Its still not perfect though so I think i'm gonna have to take it back to the manufacturer for a service.
Thanks for your reply Coffei!
Steve
Click to expand...
Click to collapse
It sounds like you need a new digitizer(touch screen). You can replace them yourself but I don't know if you wanna mess with it. Good Luck!

Inactive touch-screen, any way around?

Hi,
Problem:
My phone isn't rooted. No other ROM installed. Not flashed. Not bricked. Works perfectly, except the touch screen is dead. I have set-up a patern to unlock, which I can't unlock... so I can't use the phone.
Is there a solution to this issue?
I don't want to install another touch screen, just delete the whole phone and not set-up a patern to unlock. I tried to search for
- RSD lite since that's the only thing I can work with and it's easy
- "unbrick" my phone
- a similar topic like this one >http://forum.xda-developers.com/showthread.php?t=845912<
No success...
Greetings.

No tips/hints?

G1-Amateur said:
No tips/hints?
Click to expand...
Click to collapse
i have a problem like that...my g1 touch screen i not working properly..!!there are some areas in which it doesnt respond at all or not so quickly as other areas!do you know something now??

lalinde89 said:
i have a problem like that...my g1 touch screen i not working properly..!!there are some areas in which it doesnt respond at all or not so quickly as other areas!do you know something now??
Click to expand...
Click to collapse
well you can fix teh touch sreen (buy a new one and replace it - it's easy),
but i don't want to do that, I just want to disable the touch screen (no pattern lock). I actually want to format it, so i need to restart and i wills kip the pattern lock

Anyone with a tutorial?

No tutorials?

Sit down and seriously think what you are asking and what your phone does.
If you wipe phone you would need to 'Touch Screen To Start' so that option is out the window.
To get rid of the lock pattern you need to enter the lock pattern first, reason being for security.
New touch screen or nothing, sorry.

I have a similar situation. i am trying to sell it cause i bought another phone but need to factory reset or delete all the info from this one. cant even get pass the unlock pattern. its a motorola cliq. please help

You're right,... Bummer! I'm sitting down and speculating. Seriously, no work-around?
Isn't there a costum ROM without the "touch to start"?
Sent from my MB511 using XDA App