Database Develop

Huge problem!!!

I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!

hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
Click to expand...
Click to collapse
you could try reflashing the original ROM

Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.

hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
Click to expand...
Click to collapse
If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...

i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD

return it ..

kash04 said:
return it ..
Click to expand...
Click to collapse
I agree, sounds like a loose connection somewhere

Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley

hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
Click to expand...
Click to collapse
Thats doggone lucky!! Just another reason to have a dog around...

Touch screen stop responding

Hi everybody
I did a hard reset to my phone this morning, everything worked fine, i took the phone with me to work, and there, I discovered that the touch screen would stop responding.
I tried soft reset few times, didn't helped.
Then I tried Hard reset which also didn't helped - I am now stuck on the Align Screen thing.
1- what can I do to solve it? I have tried blow trying my phone gently for a while in case some moisture got inside somehow. I also tried to clean the edges of the screen with a business card.
2- will att help me with this? I bought this phone on Ebay few months ago. the phone is less than a year old. all I got is the HTC imei and unlocking code.
Any help?

Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it

drownage said:
Hey i had the problem with one of the roms here... just reflash it with a newer ROM, that should fix it
Click to expand...
Click to collapse
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!

zackzack said:
Just did it. tried two different roms.
neither fixed the problem
HELP!!!!
Click to expand...
Click to collapse
I'm sure that somebody here have an advice for me

Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.

doktorrob said:
Not sure if this'll help you, but I had a similar problem, and what was causing it was the screen protector had slipped and was squeezed between the casing and the screen itself down one side - one I removed and replaced the screen protector, it worked fine.
Click to expand...
Click to collapse
I have no screen protector.
what else coult it be?

I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.

RajunCajun said:
I had a similar issue yesterday. I am using Dutty's v2 ROM. My problem started when I tried to enable TouchFlo. I could not get the TouchFlo to work and I did not have a lot of time to play with it. After 30 minutes, Goodlink locked the phone and when I went to unlock, the touch screen did not work. I did a soft reset and that did not help. I had to go back thru and disable TouchFlo and do a soft reset. This fixed it for me.
Click to expand...
Click to collapse
Thanks for the advice!
But I am stuck in the align screen. any idea how am i getting trough it?

1. disable TouchFlo
2. align screen
done. good luck

terencelaw said:
1. disable TouchFlo
2. align screen
done. good luck
Click to expand...
Click to collapse
How can I disable the touchflo if I have no access to the control panel. I am stuck in the align screen after a hard reset

put a file called welcome.not in the root of your sd card

XtreMe_G said:
put a file called welcome.not in the root of your sd card
Click to expand...
Click to collapse
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?

zackzack said:
I just put the file there and it skipped the align screen.
The setting for the touchflo are only enabling/disabling the sound when scrolling. how can I disable it?
Click to expand...
Click to collapse
HELPppppp!

if you already did a hard reset, and its still not responding, it most likely is a hardware problem.

First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.

I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.

nybom said:
I would go for the business card trick again, it surelly sounds like you have something between the casing and the screen. Perhaps you should try with an other "object" to clean between the screen and casing.
Click to expand...
Click to collapse
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM

MaxMotus said:
Yup agreed, i have had this very same issue, I just ran my finger nail around the edge of the screen under the casing. Even a small build up of dust can cause this issue.
Good Luck
MM
Click to expand...
Click to collapse
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?

zackzack said:
Thanks all for the help.
I tried fingernails, business card, everything. not working
Installed 2 different tweak apps (KaiserTweak , PocketTollMan) to disable the touchflo. Both can not be controlled at the relevant areas without the touch screen. God, it's getting complicated.
Should I open the case around the screen and make sure everything is clean?
Click to expand...
Click to collapse
anybody ?

nimda0 said:
First...
MAKE SURE YOU HAVE FLASHED THE PHONE BACK TO THE ORIGINAL RADIO AND ORIGINAL ROM!!!
Second...
Call AT&T. Tell them you have a tilt cell phone and you need to warranty exchange it because the touch screen stopped working.
Third...
Tell ATT that you already hard reset, you already soft reset, and you have already factory reset the phone. Then tell them you have NO additional software on the phone, no installed programs, and have changed nothing.
They will ask you some questions, get your imei# and etc. etc.... then they'll make sure you still have a warrantly remaining. If THAT phone still has a warranty remaining, you should be able to get it exchanged.
Let us know what happens. It DEFINITELY sounds like a hardware issue.
Click to expand...
Click to collapse
i agree with this one, i would just do this.... since you have pretty much done everything there is to do... plus if you exchange it... you wouldnt be left back on anything since you have already hard reset your phone so your would just be right back in the same place....

TyTN II Keyboard & Softkey Death

Hi all... just curious if anyone has had this problem or has any advice for me:
Today out of nowhere my TyTN II starts acting really funky. When I push the "power" button on the right hand side, it lights up the phone, pulls up the phone application and some letters begin appearing one-at-a-time where the currently dialing number usually shows up (E, D, F, and then C if it makes any difference). It will also light up and do this intermittently when the phone is not being used. The notes recorder app also came up and began recording until I unmapped that application from the 6th button in the settings. In addition, all of the slide out keyboard buttons and the soft-keys themselves (save for the middle button) are completely non-responsive. Using the stylus on-screen works fine. So far a soft reset and a hard reset (always wonderful away from home) hasn't alleviated the issue.
I've contacted HTC support, and they gave me the warranty repair number (of course this crap always happens on a weekend). It sure sounds like a hardware failure to me, but I just thought I'd throw it out to the geeks on here...

I'll buy it for 100 dollars. email me: [email protected]
or you could try doing a master reset on the phone or flashing it with a rom..
hopefully you have hard spl on your phone

huh? huh? and huh?

Oh and if anyone out there who isn't inclined to be a jerk, could you give me some insight into what to expect from HTC service and repair? Do you agree that this is a hardware issue and most likely not a corrupted ROM?

Its not master reset its hard reset. What he is saying is to reset everything and it should work. Look at the Wiki for help. We aren't gonna spoon feed you answers that are searchable, but if they aren't specifically answered in some source then we will help which is 50% of the time.
~~Tito~~

did any of you guys even read his post?
castlecraver said:
So far a soft reset and a hard reset (always wonderful away from home) hasn't alleviated the issue.
Click to expand...
Click to collapse

XtreMe_G said:
did any of you guys even read his post?
Click to expand...
Click to collapse
I said to do it again then read the wiki if it doesn't work. 2nd time should be the charm.
If not use a different rom .
This happened to my up button I forgot to mention, it was the radio for me that was the problem so try a different radio also.

Did you find the answer?
Hello Mate,
I've got the very same issue, thought it may have been a virus at first, but after loading up a new rom the problem still exists, I'm reckoning the phone is less than useless now

i had this type of problem for quite some amount of time & that too randomly. then i found that a key lock feature in pocketmusic was interfering and causing it. similarly, i feel any other apps that may use/ be used to remap keys may cause this issue.
ofc, since u have done a hard reset, this may not really apply to u. but then which rom & radio are u using anyways?

Hey... just an update. I sent the device back to HTC in Houston with an RMA. Communication with the repair center was fairly poor. I had no idea the phone was on it's way back to me until it showed up at my door today. No information in the box, but I wasn't charged for any repair and everything works as normal at this time. The device went through the "first time" setup when powered on. Still no idea what caused the problem or what exactly they did. R:...12.32, D:1.56.0 (same as before I'm pretty sure).
axeman: Never had pocketmusic on this (AFAIK), but if it was due to some other software re-mapping the keys, wouldn't it sort itself out with a hard reset? I could be wrong. This seems more like a hardware failure to me.
devil's advocate: Try contacting the HTC repair center in your country. They gave me an RMA without any trouble and their turnaround was quick (although I would have appreciated some notification that it was fixed and back on it's way). I got my TyTN II within a few weeks of it coming out, so I'd assume yours is under warranty still as well. I wouldn't chalk it up as worthless quite yet, even (dare I say) still worth more than $100. (Suck my balls, gqstatus0685 )

my diamond is crazy!!! Help!!!!

from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....

Obvious question: Did you Hard Reset?

Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.

I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??

If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.

So you can try to calibrate the screen, bofore doing the hard-reset.

You can but when you hard reset you just have to do it again

Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.

thank's everybody... I tried it all and the same. Going to swapp

have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?

joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?

i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....

Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.

Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .

problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem

So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..

till now all ok.

G1 Screen

Alright so my g1 screen has stopped working properly. It still works some times but when I attempt to swipe to a new screen the whole thing gets shakey and stops working and in order to get any response from my g1 I have to press down hard and then swipe. I have tried switching roms but nothing any ideas???

It may be a hardware problem then, have you dropped your phone or damage it in any way?

Thats what I was thinking.. I may have dropped it a little to hard. Is it possible something just came loose in there??

Yes, it is possible. I just had to get a new phone from T-mobile because I dropped my old one.