Phone Stuck in (headphone) mode, cannot make call, please help - XPERIA X1 Q&A, Help & Troubleshooting

Hi, often i keep headphones in my xperia x1
This way i will hear through the headphones, and talk into the phone as it is in speaker phone mode.
The other day i noticed when i took the headphone out i could no longer use the phone.
I was forced to use headphones plugged in when using the phone.
TODAY, the mic does not seem to work. I can hear people on the line through the headphones, but they cannot hear me.
I reinstalled roms, and hard reset with no solution.
What is going on here? how could litteraly everything have failed on the phone immediatly?
The only time it makes ANY noise, is when the phone finishes starting up after windows loads. with a little (ta da, ta da)
thats it
i cannot make it make any other sound.

also the (speaker phone) option on the phone is now faided out.
and it is not possible to click on it.
The phone (RINGS) if you call it
It makes the noise as the end of the start up.
I cannot get it to make ANY sound myself, It just seems stuck in headphone mode

Take your stylus and wiggle it around in the headphone jack, that can fix it. It's happened to mine a couple times.

Yip, as above. Or continually put in and take out your headphones in a forceful manner - that's how I fix mine when it occasionally happens.

Send it back!! I had this happen, 2 weeks later they sent a new one as it could not be fixed.

Same. take it back

The environment
i had the same problem befor in my x1 and i did do the stylus way and it did worked at the beggining but after awhile the stylus way coulddent help anymore and the phone was no longer working without headset so i toke it to my axiom phone agent and they coulddent fix it so all they did its they change the motherboard of my x1 but after awhile the same problem came back but i try to go after the reson for it to keep happening and i came to know that the main reson for this problem its the wather! changing wather or environment its the reson for it to keep happening for i.g let as say u are in a cold room now and then u had to outside and the wather was hot or humid weather some little water brops will be created inside ur 3.5mm jack because of the humid that will keep the little metal parts attached to each other even if u already remove the headset that will give a sine to your phone that says the headset still inside the phone even if you already remove it,and the only way to fix it try to blow dry air throu your 3.5mm jack and make it dry inside ,but dont keep doing the stylus way because it would damage the jack metal parts and may cause a hardware failer
my advice its try not to keep the phone very cold or in a cold place for a long time and if u ever had to go outside and it was humid weather try not to keep ur phone in your hands first when u are out keep it in your poket for a while let it wram up a little and then use it

Related

x1 no sound during calls

hi everyone
i took apart my x1 yesterday to replace a faulty flex/ribbon cable that was causing my screen to go off when the phone was open. i thought everything was fine as my screen is now fixed, however i answered a call this morning and had no sound. the person at the other end could hear me but i could not hear them. i was also unable to hear my voicemail when trying that this morning too
it seems strange as well because sound effects etc are working on the phone if it is not on silent and my i could hear my alarm no problem this morning.
does anybody have an idea what may be causing this? im sure i plugged everything in as i followed tutorial videos strictly but maybe i did miss something or not plug in something fully. i changed the housing as well if that makes a difference?
thanks
Probably a loose connection for the internal/in-call speaker. Might have dislodged it when you took it apart.
i'm having this eact same problem and will now have to take apart my xperia for about the tenth time -.-
harveydent said:
Probably a loose connection for the internal/in-call speaker. Might have dislodged it when you took it apart.
Click to expand...
Click to collapse
ok thanks, was thinking something along those lines as it works if i put a call onto loudspeaker. looks like im going to have to take it apart again
thanks for posting your opinion anyway
kissiman said:
i'm having this eact same problem and will now have to take apart my xperia for about the tenth time -.-
Click to expand...
Click to collapse
Hi there,
I have just taken my xperia apart and im pretty sure i figured out the problem. If you replace the flex cable for the screen etc, you need to make sure that you take off the internal call speaker from the old cable and put it onto the new one. its literally a small black square that goes into the top connector of the ribbon cable. this is something i never noticed when replacing the cable and so thats why i had no sound in calls. have yet to put the phone back together but im pretty certain this is the issue.
update - edit*
Have tested the phone now and it was indeed the problem mentioned in my last post. Looking back, i can't believe i overlooked the internal call speaker and not realised it was still attached to the old ribbon cable.
Thanks to harveydent for pointing me in the right direction. hope this is some help to you kissiman and anyone else who may have done the same
Oh man, thank you for this post!!! I just took my phone apart and put a new black housing and noticed the same issue. I'm going to try to fix my phone ASAP. Thanks for the advice!!!
Taking a look at the black piece you had mentioned, I realized that it may be the camera part of the phone. Well, I'm making sure I have all the connections connected and putting it all back together now. Hopefully it works this time!!!

[Q] X1 big problem - 3.5mm- known + an unknown problem = damage

Hello people!
I still have problems with my xperia x1. I don't have money to buy another phone so I'm using it and would be ok if the case looked good (and if in my country i would find cheap parts) and it wouldn't had so many issues.
I think you didn't understand much from the title, basicly is another thread about known xperia x1 issues + 2 unknown.
So, by now
1- cracking case, scratching easy case
2- phone sometimes turn off when slide opened/closed rough. Can live with that
3. keyboard problems
4.headset problems
4.1. : all the time headphone icon showing on screen
4.2 : sound is not clear, is blured, so I have to pres on the phone in the area of the 3.5mm jack (i mean i have to press on the case in that area) or if i have the mini usb pluged in like charger and moved it back and fw i get an improvement, or by moving the headphone jack against and finding a right position, at firs I thought is form the headphone;s jack but i guess it was the connector chassis on the main board.(the headphone jack was very tight inside and stiff, so the problem wa not from the inner conectors)
4.3: together with 4.2 problem another probleam apeared. when I insert the headphones, sometimes and more and more often, the phone would start DIALING the last log from my call log (e.g. dialed/received) automaticaly. This realy pissed me off. I had to move around the headphones to avoid that, or turning off my phone network. I searched but I guess I am the onlyone with these 2 above mentioned problems (4.2 and 4.3)
So, because i bought this phone as a bargain (60 USD) as a faulty and repaired it, and had no waranty and not being scared to reopen it again, and most of my "quality" of not searching on the internet first, but trying to fix it by myself I found myself writing here a lil bit disapointed of what i did.
I opened it, tried to see wich conector is loose, then tried to put some peace of film to put pressure on the 3.5mm conector, it didn.t work.. then somehow the 4.1 problem apeared. I didn;t got this problem only once in 6 months and i solved it bak then easily with the help of my stilus. Of course I didn;t knew what was causing it. So I tried again with the stilus but this time it didn't work, and I panicked..15 minutes of pain...me trying to solve problem no. 4.2 and 4.3 and got 4.1 wich was there to stay...
started to twist the screwdriver inside rough, put pressure on the small conectors inside and outside,,and then...after pressing on the low conector i did it. It disapeared. So I was like evrika!!! I solved the problem and realisesd what was causing it. Someone else here wrote the same thing in another post, and did exactly like me, or me exactly like him
What it happens is: when headphone not inserted, the conector is touching another conector, and so this means the OFF position. When inserted - the tip og the headphone jack pushes against the conector, detaching the connection making the ON position. So when i pull of the headphones i get the ON state wich meant that there was conection (I pressed with a screwdriver and bend it there so it would alway make a conection).
BUT somehow, I didn't let it, and torn that litle piece , so know I am back again on headphones because I have no conection. So I did a conection and now it's ok but I can't use my headphones anymore + and now my 3.5 mm conector is dead.
Replace? How? Where I can find a 3.5mm chassis? It has 5 soldering conectors. I hope to replace it, and I hope that with this ocasion I will solve the 4.2 and 4.3 problem
Any clues on getting this part? Or a compatible one? Or a better one?
LE: so if you encounter problem 4.1 just insert the stilus in there and move it at the end of the hole or take a cotton bud and clean it with some alcohool, it might be dirty.
http://img825.imageshack.us/i/35mmback.jpg/
http://img853.imageshack.us/i/35mmexfront.jpg/
no more x1 users here?
my X1 have hard-keyboard, scratching problems.
I'm using it more than a year but never had 3.5mm jack problems.
before giving some serious damages you should give your device to HTC or SE repair service.
Ashan85 said:
http://img825.imageshack.us/i/35mmback.jpg/
http://img853.imageshack.us/i/35mmexfront.jpg/
Click to expand...
Click to collapse
thanks for photos! just fixed my 3.5 mm jack

[Q] Audio jack stopped working ! HELP !!

this happened a few hours ago and i've been runining around to find a solution.
i was going through my day enjoying my music on the SGT through my headphones. and suddenly, connected the headphones, and BAM sound is coming out to the left headphone ONLY. i know about pushing the jack all the way in.done that with 3 different headphones..nothing!!!i have overcome 4.1 on my SGT. tried installing the rom again, played around voodoo sound a bit..nothing.and here i am helpless and depressed!! if anyone please give me a hint on what to do !! and again..this happened out of no where all of a sudden!!
Sounds like a hardware issue. Maybe lost the physical connection for the contact to the right headphone, would have to re-solder if possible. Then again, this requires physically opening up your tab and checking everything going to the headphone jack. I advise against opening it if you don't know what you're doing.
bigz1981 said:
Sounds like a hardware issue. Maybe lost the physical connection for the contact to the right headphone, would have to re-solder if possible. Then again, this requires physically opening up your tab and checking everything going to the headphone jack. I advise against opening it if you don't know what you're doing.
Click to expand...
Click to collapse
damn. didnt want to hear that...but could this happen suddenly ? i mean the tab wasnt exposed to anything that would cause the jack to disconnect.no shocks no falls no water nothing !!
anything can go wrong at any time with electronics...sometimes it just happens. I've seen it working with computers for over 10 years. Something fails for no apparent reason and it can't be explained.
EDIT:
It's a long shot, but try taking out the battery for a few mins, then putting it back in. It's worked for weird glitches I've had on my phone...
Have you try another ear phone set?
Sent from my GT-P1000 using XDA

P970 showing the headset sign even when the headset is not connected

Hi All,
I am using a LG P970 and since yesterday it is showing a headset sign on the screen whereas there is no headset connected on the phone due to which I am not able to use the phone without the headset. I have never used a headset on this phone wondering what is happening.
Also, as soon as i connect a headset it starts playing the music. However it works fine on Bluetooth which I use often.
Any ideas on how can i get rid of this sign and use my phone normally.
Please help.
Thanks
Try to reboot the phone
Sent from my LG-P970 using xda app-developers app
Thanks for the quick response. Already rebooted my phone a few times. Removed the battery also but same problem.
Just did a factory reset of the phone also but the problem did not get rectifed.
This happened in my LG GT540, i used to plug in a headset and unplug it and that would work, after a while it came back, then i sprayed some WD40 on the tip of the headset plug, and pluged into the phone and fixed it... for a while
If your phone still in warranty, just take it to LG
Hope it helps
Happened to me after my son spewed water on the phone. A good cleaning with a table napkin and inserting/removing the earphone did the trick.
There might be something that's causing the plug to think there's something in it. If you're lucky a bit of cleaning is all that's needed.
It also happened to me after a big rain. There is water or some metallic debris in the connector. Blow it really well, or use a dryer on a very low or even cold setting. if there is water it could cause a short so be careful!
Happened to me too, cuz a friend accidentaly splashed a beer on it ! for me the headset icon apparead everytime i approched the hand near the proximity sensors...so i couldnt call anymore. Send it to assistance!
Just air you might have something shorting out the connector in the phone
Sent from my LG-P970 using xda app-developers app
Thanks everyone. When I cleaned the headset jack on the phone with air and some clips (after I powered off the phone) it worked. But unfortunately, I had already done a factory reset of the phone prior to doing all this as I was not able to use my phone.
Thanks again.
problem
I have a problem with my lg optimus black p970. it shows the earphones plugged in even when their unpluged. I already changed the thing where to put the earphones in. but nothing. what could it be???please HELP :crying:
abourdeau said:
The way you talk it seems like you didn't read the entire thread.
Please read, take action and come back if you still have a problem.
Click to expand...
Click to collapse
I read it. But i did all of thoes tings.but nothing helped. I did that with the fireware...i changed the erphone thing... but nothing..I have an Idea to clean all the microshems but i'm afrade that after that the phone wont work at all.

built-in Microphone not working, water woes

Dropped my phone in water.
thought everything was ok till I made a phone call and now the microphone doesn't work.
Any Ideas?
for anyone interested I opened it up to see how hard it may be. (i followed part of a youtube how to remove screen) found the board with the microphone on it, disconnected the ribbon cables and tried to pry it off lightly. It didn't want to let go. Figured I needed to use a heat-gun or blow-dryer with a plastic pry to get it off. As I didn't have the board I needed yet I decided to scratch a little on the microphone (probably did nothing). Popped the connecters back on and put it back together. turned it on and It started working.
May be it needed some air? May be the connectors were not engaging right? IDK but I'm confident I can replace the charging port and microphone on one of these because they are on the same board. The screen isn't that much harder either.
!
hi!
unfortunately i had the exact same experience but in my case the mic never fanctioned again.
Since you did it, can you please tell me which one is the mic...? is it the round thing on the oposite side of the speaker with the 2 spiral connections on it or am i ...scratching the wrong thing ??
thank you in advance man

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