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Phone Stuck in (headphone) mode, cannot make call, please help

Hi, often i keep headphones in my xperia x1
This way i will hear through the headphones, and talk into the phone as it is in speaker phone mode.
The other day i noticed when i took the headphone out i could no longer use the phone.
I was forced to use headphones plugged in when using the phone.
TODAY, the mic does not seem to work. I can hear people on the line through the headphones, but they cannot hear me.
I reinstalled roms, and hard reset with no solution.
What is going on here? how could litteraly everything have failed on the phone immediatly?
The only time it makes ANY noise, is when the phone finishes starting up after windows loads. with a little (ta da, ta da)
thats it
i cannot make it make any other sound.

also the (speaker phone) option on the phone is now faided out.
and it is not possible to click on it.
The phone (RINGS) if you call it
It makes the noise as the end of the start up.
I cannot get it to make ANY sound myself, It just seems stuck in headphone mode

Take your stylus and wiggle it around in the headphone jack, that can fix it. It's happened to mine a couple times.

Yip, as above. Or continually put in and take out your headphones in a forceful manner - that's how I fix mine when it occasionally happens.

Send it back!! I had this happen, 2 weeks later they sent a new one as it could not be fixed.

Same. take it back

The environment
i had the same problem befor in my x1 and i did do the stylus way and it did worked at the beggining but after awhile the stylus way coulddent help anymore and the phone was no longer working without headset so i toke it to my axiom phone agent and they coulddent fix it so all they did its they change the motherboard of my x1 but after awhile the same problem came back but i try to go after the reson for it to keep happening and i came to know that the main reson for this problem its the wather! changing wather or environment its the reson for it to keep happening for i.g let as say u are in a cold room now and then u had to outside and the wather was hot or humid weather some little water brops will be created inside ur 3.5mm jack because of the humid that will keep the little metal parts attached to each other even if u already remove the headset that will give a sine to your phone that says the headset still inside the phone even if you already remove it,and the only way to fix it try to blow dry air throu your 3.5mm jack and make it dry inside ,but dont keep doing the stylus way because it would damage the jack metal parts and may cause a hardware failer
my advice its try not to keep the phone very cold or in a cold place for a long time and if u ever had to go outside and it was humid weather try not to keep ur phone in your hands first when u are out keep it in your poket for a while let it wram up a little and then use it

x1 no sound during calls

hi everyone
i took apart my x1 yesterday to replace a faulty flex/ribbon cable that was causing my screen to go off when the phone was open. i thought everything was fine as my screen is now fixed, however i answered a call this morning and had no sound. the person at the other end could hear me but i could not hear them. i was also unable to hear my voicemail when trying that this morning too
it seems strange as well because sound effects etc are working on the phone if it is not on silent and my i could hear my alarm no problem this morning.
does anybody have an idea what may be causing this? im sure i plugged everything in as i followed tutorial videos strictly but maybe i did miss something or not plug in something fully. i changed the housing as well if that makes a difference?
thanks

Probably a loose connection for the internal/in-call speaker. Might have dislodged it when you took it apart.

i'm having this eact same problem and will now have to take apart my xperia for about the tenth time -.-

harveydent said:
Probably a loose connection for the internal/in-call speaker. Might have dislodged it when you took it apart.
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ok thanks, was thinking something along those lines as it works if i put a call onto loudspeaker. looks like im going to have to take it apart again
thanks for posting your opinion anyway

kissiman said:
i'm having this eact same problem and will now have to take apart my xperia for about the tenth time -.-
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Hi there,
I have just taken my xperia apart and im pretty sure i figured out the problem. If you replace the flex cable for the screen etc, you need to make sure that you take off the internal call speaker from the old cable and put it onto the new one. its literally a small black square that goes into the top connector of the ribbon cable. this is something i never noticed when replacing the cable and so thats why i had no sound in calls. have yet to put the phone back together but im pretty certain this is the issue.
update - edit*
Have tested the phone now and it was indeed the problem mentioned in my last post. Looking back, i can't believe i overlooked the internal call speaker and not realised it was still attached to the old ribbon cable.
Thanks to harveydent for pointing me in the right direction. hope this is some help to you kissiman and anyone else who may have done the same

Oh man, thank you for this post!!! I just took my phone apart and put a new black housing and noticed the same issue. I'm going to try to fix my phone ASAP. Thanks for the advice!!!

Taking a look at the black piece you had mentioned, I realized that it may be the camera part of the phone. Well, I'm making sure I have all the connections connected and putting it all back together now. Hopefully it works this time!!!

P970 showing the headset sign even when the headset is not connected

Hi All,
I am using a LG P970 and since yesterday it is showing a headset sign on the screen whereas there is no headset connected on the phone due to which I am not able to use the phone without the headset. I have never used a headset on this phone wondering what is happening.
Also, as soon as i connect a headset it starts playing the music. However it works fine on Bluetooth which I use often.
Any ideas on how can i get rid of this sign and use my phone normally.
Please help.
Thanks

Try to reboot the phone
Sent from my LG-P970 using xda app-developers app

Thanks for the quick response. Already rebooted my phone a few times. Removed the battery also but same problem.

Just did a factory reset of the phone also but the problem did not get rectifed.

This happened in my LG GT540, i used to plug in a headset and unplug it and that would work, after a while it came back, then i sprayed some WD40 on the tip of the headset plug, and pluged into the phone and fixed it... for a while
If your phone still in warranty, just take it to LG
Hope it helps

Happened to me after my son spewed water on the phone. A good cleaning with a table napkin and inserting/removing the earphone did the trick.
There might be something that's causing the plug to think there's something in it. If you're lucky a bit of cleaning is all that's needed.

It also happened to me after a big rain. There is water or some metallic debris in the connector. Blow it really well, or use a dryer on a very low or even cold setting. if there is water it could cause a short so be careful!

Happened to me too, cuz a friend accidentaly splashed a beer on it ! for me the headset icon apparead everytime i approched the hand near the proximity sensors...so i couldnt call anymore. Send it to assistance!

Just air you might have something shorting out the connector in the phone
Sent from my LG-P970 using xda app-developers app

Thanks everyone. When I cleaned the headset jack on the phone with air and some clips (after I powered off the phone) it worked. But unfortunately, I had already done a factory reset of the phone prior to doing all this as I was not able to use my phone.
Thanks again.

problem
I have a problem with my lg optimus black p970. it shows the earphones plugged in even when their unpluged. I already changed the thing where to put the earphones in. but nothing. what could it be???please HELP :crying:

abourdeau said:
The way you talk it seems like you didn't read the entire thread.
Please read, take action and come back if you still have a problem.
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I read it. But i did all of thoes tings.but nothing helped. I did that with the fireware...i changed the erphone thing... but nothing..I have an Idea to clean all the microshems but i'm afrade that after that the phone wont work at all.

[Q] Headphone jack not detecting headphones

Hey,
My headphone jack has stopped detecting whether headphones are plugged in or not, stopped a few days ago, my phone is just about 5 weeks old and fully stock.
The jack it self is working, by using the app soundabout I'm able to "force" the sound to the headphones, but only manually. The Z3 never detects that headphones are connected.
There are a few threads on sonys forum but other than recommending testing the soundabout-app which really is more of a poor workaround than a solution there doesn't seem to any working tips to solve it. I my self havn't tried factory reset yet, but others say they have without solving the problem.
Some one with advice on how to solve this (if it's not a HW-problem)?

Unfortunately I am seeing the same problem. I got this on private sale, but I have the receipt so hopefully it can be repaired if it isn't a software issue.
It works with Soundabout, and I've tried clearing that Smart Connect to no avail. Haven't tried factory reset though.

Had the same. Then the sound cut totally. Went back to sony.
Sent from my D5803 using XDA Free mobile app

Just spoke to Sony support and they said to run the Software Repair, I will try this out. If that doesn't work then it'll need to go for repair.
At least the phone is still under warranty, but it's pretty bad this issue is common. Definitely disappointed, I thought I'd just give Sony a try.

Have you tried the "Smart Key" app by Sony? It's actually just an add-on for Smart Connect (when you click on headset device you can see "Call key settings; Download and install", clicking that takes you to Play store to download "Smart Key").
When I installed it, my phone detected headset. The problem with app is that it's not working right. When I click the headphones button once - nothing happens, when I click it twice, then the action configured for 1 click starts. Strange.

Yeah I did try that as well, and it also does not detect.
This is one of the strangest issues I've seen.

Just tried factory reset, still does not work.
Currently downloading the update on the PC Companion, will see if this helps, honestly I doubt it.

Got an RMA to send for repair now, hopefully it won't be that long.

Yep, I too called Sony yesterday and they told me to just send it in, about 5-10 working days normal time for repair according to support (in Sweden). Pretty disappointed with this after less than a mount of use (and seemingly more or less common error). My store has pretty good return policy's normally, but wont accept an exchange, just repair on this ;(.
Thanks for all replies!

Just got my replacement Z3 compact, seems to be fine now, they replaced it altogether instead of fixing, I guess this was a serious issue.

I had the exact same problem. However, it's strange-- when I changed to a different pair of headphones, it works. The connection is not great, however. By pressing on either direction of the jack plug audio playback will stop sometimes and the headphones won't be detected. Because I bought mine from Clove UK and live in Thailand, there's no way I can get them repaired. I'm pretty disappointed with the build quality. My Z1C was a rock, and an all-around better phone to be honest. I miss it (drowed due to faulty water proofing, couldn't be repaired).

Eason85 said:
I had the exact same problem. However, it's strange-- when I changed to a different pair of headphones, it works. The connection is not great, however. By pressing on either direction of the jack plug audio playback will stop sometimes and the headphones won't be detected. Because I bought mine from Clove UK and live in Thailand, there's no way I can get them repaired. I'm pretty disappointed with the build quality. My Z1C was a rock, and an all-around better phone to be honest. I miss it (drowed due to faulty water proofing, couldn't be repaired).
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I have problem using apple earpods on this phone. In settings>sounds>audio settings>headphones change it to different ones (for ex i chose STH-30) unplugged my earphones and plugged it back.. might take 2 or 3 tries but hopefully it helps

I got a simmilar problem, if I move my phone, the sound begins to crack and wierd stuff.
Tomorrow I will send it back and will see if they repair or change the phone

I just picked one of these up, also private sale, and am having the same issue.. The headset is working fine then randomly stops being detected. I have to disconnect and reseat and twist the connection to get it to recognize it again.
Googling it finds a plethora of people complaining of the same problem.
I'm going to go direct to Sony and see whats up re:repairs.

I am having the same problem. Music is playing fine for a moment until he doesn't recognise him suddenly. is this a warranty problem?

I'm now on my fifth Xperia Z3 Compact, and still Sony fail to acknowledge a problem with the handset. It's disgusting.
Out of interest, what charger lead/headphones do you use? They're trying to blame it on my headphones/charger/apps when it's blatantly not the case.

toothpick solved my problem:good:
i found a big lump of cotton in it, i didnt have a problem like that before. And i didnt expect such a big thing will become in 2 months.

I think I have the solution
I had the same problem with my apple earbuds and Beats Solo's. I tried it with my sony earbuds that came with the phone, which were never used, and those worked. I tried it with my other beats cable which is hardly ever used, and it worked too. I think that maybe the 3.5mm connector on your headphones/earbuds may be dirty or old. try leaning the connector or try with brand new headphones/earbuds. Good luck!

SoundAbout works

the music app won't detect headphones, other 3rd party apps work fine. being a sony user and a walkman user all my childhood, this is just sad. tried clearing data too!

[Q] T-Mobile D9592 No sound or mic.

So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.

There are no "custom" per say ROMs besides the cm11 one Playfulgod and I have posted in the dev section. If you're on 4.2.2 download Playfulgod's cm11. But it doesn't stay booted and there is no data. Download mine ,which is only Playfulgod's cm that I've modified to boot with 4.4, and the is no sound but it has data and stable boot. I don't suggest either one as your fix though. If you flash the stock 4.2.2 or the stock 4.4.2 software to it and there still is no sound except through the headphone jack then I can't imagine it not being a hardware issue. I mean it pretty much has to be a hardware issue.
And besides the kats at these stores selling you the phones or answering your questions, stereotypically no smarter about the devices than any other 20 year old that has googled and memorized the specs of the phones. They know specs and sales pitches. Other wise they have to revert to the computer and go through a series of elimination questions to diagnose your issue. Ive even had to show one rep how to use lg PC suite to flash his g2 back to stock. And that's the standard issue software that we all have.
My best guess on your issue is the device could have been dropped or damaged in some way that has loosened or broken a connection or part inside rendering the speaker useless. But that's my opinion.

Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.

Notabelic said:
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
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Absolutely. I would hate to have to through in my ear buds every time I had to answer a call

Well after installing Master Volume Control, I have been able to test that the speaker does in fact work. But no sounds of any kind aside from voice call, work, the normal beep you get when using the volume rockers. This is starting to drive me crazy.

might have solution
Just received my refurbished flex phone, realized no sound from speaker. Popped the back off a couple times, suddenly I hear sound! The cable over the battery when lifted and remove the crease caused by shape of battery removed, speaker now works! I hope this helps you. Best of luck.
Notabelic said:
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
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