Database Develop

Need Suggestion on Repair

I have a 6 or 7 month old Kaiser branded by AT&T. I got seperated from it late last week, so it ran it battery down till failure. When I went to recharge the phone, it started attempting to boot, staying at the AT&T globe screen and then appearing to boot again, (black screen and momentary vibrate.) With a bit of searching I found the suggestion of boot to loading screen and leave it there to charge. After 6 hours, the battery has a measured voltage of 4.17V so that should be enough, but the phone continues the booting loop.
I tried hard resetting with the two keys and stylus. The phone acted like a normal hard reset with the questions, but when it tried to boot, it continued the reboot loop.
My question, do you think I should attempt to reload the stock AT&T ROM?
I'm new at this so there's a large learning curve. If you guys think this is a low probably solution, then I'll sent it back / buy another one and save the long learning curve. I use this for business so I could spead the learning curve time writing software I get paid for writing.
Thanks,
Bernie

your phone got damaged from battery drain? is that possible?
i think your phone has another problem... i really dont think the battery drain was the reason...
can you go to bootloader if so try flashing new ROM (you will loose data) but again you said you have performed hard reset (partial HR) so your phone is clean!
if you want send your phone back - yes you need to get stocked ROM and stocked SPL back
BernieHunt said:
I have a 6 or 7 month old Kaiser branded by AT&T. I got seperated from it late last week, so it ran it battery down till failure. When I went to recharge the phone, it started attempting to boot, staying at the AT&T globe screen and then appearing to boot again, (black screen and momentary vibrate.) With a bit of searching I found the suggestion of boot to loading screen and leave it there to charge. After 6 hours, the battery has a measured voltage of 4.17V so that should be enough, but the phone continues the booting loop.
I tried hard resetting with the two keys and stylus. The phone acted like a normal hard reset with the questions, but when it tried to boot, it continued the reboot loop.
My question, do you think I should attempt to reload the stock AT&T ROM?
I'm new at this so there's a large learning curve. If you guys think this is a low probably solution, then I'll sent it back / buy another one and save the long learning curve. I use this for business so I could spead the learning curve time writing software I get paid for writing.
Thanks,
Bernie
Click to expand...
Click to collapse

If you already have Hard-SPL installed and it is a version capable, you may try to put the Rom with a Radio onto the Micro-SD card and re-flash the phone that way. I had an issue where i got a boot loop and it turned out that flashing the radio fixed the issue. I hope you at least had a current backup prior to the hard reset because as of now, there is no way to retrieve it

No worries on the backup, it's backed up daily and I only use it as a data carrier. The only drag of the reset is the time of reloading apps.
I agree it may be more than just software issue due to dead battery, but I have to try everything I can. I've back on my old Moto smart phone and it's just not the same, hahahaha.
Now back to studying Kaiser ROMs and how to.
Bernie

As a follow up for anyone who runs across this in the future. I flashed the original AT&T rom and the problem still exists. I spoke to tech support yesterday and they are mailing out a new/reman replacement. So the problem appears to be terminal.
Thanks guys for trying to help.
Bernie

Grey screen of death?

Does anyone experience "Grey Screen of Death"??
Every couple of days my Diamond crashes, the screen is stuck displaying a noisy grey screen.
Most likely I will have to reinstall the ROM (I'm using SwiftBL 5.5) ... but if there is a simpler solution out there I'd love to know it,
Thanks,
Mike

I've seen that kind of screen but only when I'm playing a particular game and if I switch the Diamond off before closing the game down; when I next switch it on I get the noisy (mostly) grey screen. When this happens to me though I just need to toggle the power on and off a couple of times and it sorts itself out. Or just not switch the thing off when playing that game of course.
None of which helps you of course as yours sounds like a much more serious and randomly occurring issue.

never heard of it before. try changing to a different Hard SPL, these can have funny effects sometimes.

Thanks for reply. Well, at least I'm not alone.
Mine is more worrying alright. I left the Diamond in standby last night, it wasn't running any apps before that, and the phone didn't wake me up with my normal alarm as it had crashed sometime during the night, not doing anything in particular.

do you notice it get unusually hot at any time?
with some diamonds, when it is processing a lot and on charge it can get very hot, and this may have caused ur problem.

Maybe the Hard SPL will help.
One possibly odd thing I notice is that my ROM is listed as 1.93.00.00 on the bootup screen, I expected this to be 1.93.405.1. Is that usual?

It's not the hot or charging possibilities.
I can't find a pattern really, it definitely crashes just sitting there doing nothing.

Does this also happen with a stock rom?

I didn't see it on the stock rom, but that didn't last too long in my diamond and I've been running the Swift one for a couple of months now.

To rule out SPL and radio, you could try different versions there. If that doesn't help, try flashing another rom (maybe also the stock rom).
If this still doesn't get rid of the GSOD, I would send the phone back for repairs.
Sorry, I couldn't be of more help...

Good suggestions, thanks. At least there's something to try without flashing whole rom.

mine is the same, seems to only do it when phone is charging but idle overnight, and certainly not hot when it does it. I am running the stock 1.93 ROM. Maybe it just gets bored lol!

Then mine was very bored.
Always restarted itself during the night - and lost half the battery charge while doing so.
Had it repaired twice and now it works great. They told me it was a software problem, but I wonder what they fixed, because I have flashed the same SPL, radio and rom on my phone as before.

Glad you fixed it. Mine was ordered on the cheap from HK (to Ireland) so I'm reluctant to send it back except in dire need.
I often see it get very hot around the crash time, as if some app is running crazy, would explain the low battery.

BTW, what rom, spl, radio do you use?

I had the same exact problem up till a week ago.
Now I'm happily a satisfied Diamond user. To solve this issue, do either of the following:
1. Find a rom with a newer Manila version, e.g. Dutty > v2.6.
2. Install the latest Manila cab.
Changing hard spl doesnt work, as I had tried them all. Stock rom was more acceptable but the problem still occurs once in a while.
I had changed to Dutty's rom more than a week ago I haven't had the problem ever since. Try it and share with us if it works.
Reason I say its due to Manila is becos Dutty is using a newer version of Manila as compared to the rest.

Oooh, tasty. A confirmed software method of fixing the problem! I'll give that a go and observe the phone for a week. I'll post then if all is well.
Many thanks,
Mike

I'm running Olinex HardSPL 1.93, Radio BS14 and O2 Germany stock rom 1.93.207.2.
I hope knave's solution will do the trick for you.

Hi...
This just append to my phone sometime tonight..!
A left it charging over night ... like I always do..
and when I wake up... there's just a gray screen of death!
I've just flashed my first cooked rom... had stock HTC ROM before...
and my TF3D version is 1.2.35091.2_1813.6..
maybe this was just a freak accident... one time happening??
lets wait and see...

i'm backing up my phone at the moment to hard reset it later. i've got the problem, that in opera when the page (spiegel.de especially) is fully loaded and it idles for 5 secs, the screen turns grey with stripes and blocks slowly. after hitting power on/off 2 times it's normal again, but as soon as it's idling for 5 secs it fades to grey again.
must have messed up something while updating opera

Odd Kaiser Problem - Shuts Down on Web Browsing

Don't know if this is a new problem or a different appearance for a common problem, but my kaiser has taken to switching off when I browse the web (on battery). On charger it's fine and I'm posting like that now.
I'll start at the beginning
For Most Web Browsing I Use Opera 9.51 Beta 15894 over the last fed weeks I had recieved a number of low space warnings and removed various programs to try and resolve it without success. I went to check the size of Opera's cache and found the Application data/Opera 9.5 Beta folder was full of Corrupted files marked at sizes ranging from 18Kb to 1.3Gb (unlikely since the drive is only 256Mb)
I tried various routes to delete these files, booting into safemode, downloading scandisk style tools (which despite advertising only scanned/repaired mmory cards.) In the end I simply renamed the folder and recreated the original Opera folder.
Since then, if I'm using the internet whilst not plugged in, the phone will turn off after 15 minutes. The browser in use doesn't matter what browser is in use (opera and skyfire have both done it)
Sometimes it then has dificulty turning back on, reaching the Windows Mobile Screen and shutting back down. But if you wait a few minutes it will turn on fully.
In some cases the battery is still full and can go a whole day of idling/using apps/making calls and texting without problems but will shut down again on using a web browser.
I'm usually quite good at isolating problems, but this has me stumped at first I though an Opera bug or Virus, but skyfire ruled out the former and I can't find any information on the existence of the latter. Does anyone have ideas/suggestions?

I don't understand why it only shuts down on battery power, that's a strange one, but I guess the first thing to do is sort your low memory problem.
Have you tried clearTemp?
http://mobisapienz.com/index.php?option=com_jdownloads&Itemid=82&task=finish&cid=50&catid=12
This attached cab can let you have a look at what is taking up space.
Have you considered backing up and hard reseting?? That sorts out every problem!

At first I thought it was a battery/charging issue - which Opera certainly does affect. If I leave Opera running in the foreground during a charging cycle then a charge won't last more than a few hours - I think the browser regularly does refreshes powering everything on and using almost as much power as it's getting in to it. But the fact in this case that after finally getting it turned back on I have enough power to go the whole day suggests it's not that.
I saw the link for these utilities earlier today and will take a shot at using them. I worry however that these corrupted files showing a size in the Gb range may throw everything off and I won't find the real culprits.
With my two previous phones (HTC Wizard and Nokia 9300) Hard Resets left me with no end of problems - so whilst I have it in my mind it will be the very very last resort.

Well I hope one of the programs helps you find the problem.
As far as hard reseting goes, it should put your phone back to normal with everything cleared!? - a fresh start!!
If I didn't flash new ROMs so often I'd do this regularly anyway just to stop the phone lagging etc....
Before I hard reset I always think "if my phone got stolen what would I be gutted about losing" - I back those up and get it done!
I'm sure you can find some free backup software on a search, PIM backup is the obvious one.....
Good luck.

i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.

operative1 said:
i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.
Click to expand...
Click to collapse
@Operative1
I was thinking the same, especially when it started happening during phonecalls as well.
However yesterday I found that the file corruption problem had spread affecting several other apps as well as Opera. Pocket player was the worst affected.
So I went for a Backup and Hard Reset and it went off without incident. I've been intermitently testing Opera this morning and it hasn't done it yet.
I'm also know the corruption was affecting my registry, so I'm wondering if it was also affecting the charging/power management software.
I'll keep monitoring and report back if it re-appears.

Phone Shuts down when browsing web
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!

h22lude said:
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!
Click to expand...
Click to collapse
Mine has now spread and affects everything, phone calls, texts, last night it went using Pocket Player. I've been considering fully discharging and recharging the battery but these intermittent cut-outs don't allow it to fully discharge.
I'm going to be buying a new battery soon in hopes it fixes it.

Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!

h22lude said:
Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!
Click to expand...
Click to collapse
8 hours in with the new battery and no problems. I've upgraded to a 2600mA one so I'm hoping the extra life will allow me a full charge/discharge cycle to prevent it happening again. I'll also be disabling charging duuuring internet connection sharing.

Sweet so no more turning off while browsing the web??? Where did you get your battery from?? Thanks!

A new battery would be the only fix for this. I had the same problem a while back with mine and I took a volt meter to the old battery and at full charge it was only out 3.6~V instead of the 4.2 so when something like a data connection was going the phone didn't have enough power to stay on and it shut off. it got so bad at one point that I couldn't even boot the phone without plugging it in.

anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks

nandoabdalla said:
anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks
Click to expand...
Click to collapse
a new battery completely solved this problem for me.. Got a cheap one off ebay..

OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?

travelingsurfer said:
OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?
Click to expand...
Click to collapse
Backup any important data, contacts ect & hard reset.

A new battery fix my tilt problem
I replace the battery of my tilt on August for this
http://www.smavtronics.com/1600mah-l...lt-series.html
$18 dls shipped.
And since then has been working like a champ, no more reboots or going off, I have been using the Skyfire a lot in the last two days with the normal phone calls and the battery is still at 36%
This has been the best $18 dls that I have invest.

Mister B said:
Backup any important data, contacts ect & hard reset.
Click to expand...
Click to collapse
i try 'clear storage' in the settings, put 1234, after that i install the HardSPL, put a new room and new radio version.
hard reset its different?
how i do this?

sorry for the question, when i install a new room i do a hard reset follow this steps:
d. NOTE: After you flash the ROM, when you get to the whole "Please tap the
screen to begin setting up your Windows-Mobile based device", hard reset by
holding down the two soft keys while pushing the stylus into the reset hole.
You should get to a white-colored screen. Just follow the directions on that
screen and then reboot. This fixes many issues, and is also known to make your ROM perform at 100%.
my last choise is buy a new battery!
travelingsurfer, the battery do you buy is 1600mah?
i question this because my frind have a kaiser and i change my battery with him, but my problem not solved!

I replaced it with the exact same brand/model that was in there to begin with. it is 1350mah
Once I can get it to turn on all the way again, i'm going to backup everything and try the hard reset.

How often do you soft reset your X1?

The poll is self explanatory.
I'm just curious. I more or less have to do mine daily. Sometimes I can go a day or so or more, but not often before something doesn't work properly.

about 2-3 times/day avarage .... im not sure if mine's the only one with problems like this but its hell ... changes with roms a bit but always has problems ...

Once a month about. Maybe once a 3 weeks.

I do it daily, because I want to. I feel compelled by my inner voice to do it.

daily...,,...

It depends on navigation use: Without daily navigation I can go more than a week without a softreset. But I guess Navigons MN7.x leaves something in the memory that causes problems afters some days -but only at the next start of MN7.x not at other software. But because I use MN7.x nearly daily, a softreset has to be done every 3-4 days.

i hardly ever do - except today when for some reason the vibrator was stuck on

Ooops. My mistake.
I actually misunderstood the question thinking of beeing forced to do.
Well I do it once a week basically...

once a week

It's done automatically every night with SPB Backup. But before I bought this software, I had to soft reset about once a week.

Trudi said:
It's done automatically every night with SPB Backup. But before I bought this software, I had to soft reset about once a week.
Click to expand...
Click to collapse
Same as this guy

I soft-reset the X1 whenever I see a need to. Which is probably about once a week - as soon as I start to feel the device is slightly slower than normal.
Though there was once I was so bored in class I randomly went to soft-reset my X1 - and my friend was staring at me like I was crazy.

I have an external battery charger, and keep a spare charged battery with me. When the battery dies I exchange it, kind of like doing a rotating system with the battery. This shuts down the X1, does that count as a soft-reset? Hah
avariel said:
Though there was once I was so bored in class I randomly went to soft-reset my X1 - and my friend was staring at me like I was crazy.
Click to expand...
Click to collapse
lol

I do it once a day withouth necessity rather it's just to kill those apps on the back

Resets Depend on what I'm Doing
The only time I have to reset my Xperia is when I'm messing with it and it hangs up. If I simply use it and the programs I've installed, it almost never needs to be reset. I'm hard on my device, as I supposed many of us are.
As a matter of procedure, I reset it once in the morning whether I need to or not.

My Diamond also stuck in infinite reboot loop !

I bought this phone hardly used from Canada and was simlocked so I did all the hard spl'ing, sim unlocking and all the other "ings and installed the brilliant DonSalari ROM worked beautifully for around 7 months and I took care of it. I never installed anything else of messed about with any settings.
But two days back after heavy usage the battery almost died and I came on put it on recharge and now its going into the reboot loop.
I hard reset it, reflashed the radio, took out the battery for hours and a lot of other things I read about here and none of them work.
It will sometimes boot up and become normal for a few minutes and after a while go back to its cycle. Currently it wont even stay on long enough to hook up to my PC. But sometimes holding the reset button helps and that was how I was able to reflash the radio
Anybody got any ideas. My phone is still newish and I seriously cannopt afford a new one now
Any advice would be more than welcomed
Thanks in advance

You could try the radio 10.00.25.05.
As least for me, all radios but 10.00.25.xx makes my diamond keep in this reboot loop.
I'm trying to figure out why that happen, but it seems that no one knows.

Hi, i've just got this same problem
had this phone for a while now, about 15 months, just finished a phonecall 5-10 minutes ago phone reset, thought how odd, and now it just keeps resetting after the loading screen disappears, have now hard reset it, and still doing it.
will try flashing a new radio see if it solves it
i have radio version 1.17.25.09 using 2.07 shaks which have been using for the last 6 months or so i think without any troubles!
*edit*
flashed 10.00.25.05. seems to be working now
annoyingly i hard reset first and i've just had a new harddrive on my pc so lost all my contacts
thanks

stead said:
Hi, i've just got this same problem
had this phone for a while now, about 15 months, just finished a phonecall 5-10 minutes ago phone reset, thought how odd, and now it just keeps resetting after the loading screen disappears, have now hard reset it, and still doing it.
will try flashing a new radio see if it solves it
i have radio version 1.17.25.09 using 2.07 shaks which have been using for the last 6 months or so i think without any troubles!
*edit*
flashed 10.00.25.05. seems to be working now
annoyingly i hard reset first and i've just had a new harddrive on my pc so lost all my contacts
thanks
Click to expand...
Click to collapse
Just after buying my diamond I changed to hardspl, radio and rom, and it was like your situation, just after a few days working I had to hard reset, because it starts to auto reset. After the hard reset, everything was fine again for a few more days. Then I tried to change the radio to the more used one, 10.00.25.05. The problem was gone until some days ago, when I decided to try Security Unlock and 1.17.xx radio, and the problem was back. I reverted to 10.00.25.05, everything was fine again, except the wifi, now I can't connect to the internet, just to local network (no problems with other phones using the same wifi hotspot).
Before chaging back to 10.00.25.05, I have also tried a lot of things, many hardspl, mtty, different roms, security unlock, removed security unlock, diferent radios, but the only ones that really worked were: 10.00.25.xx and 10.02.xx. With 10.08.xx radio I could partially use the phone, but sense 2.5 didn't worked and neither phone network.
Now I'm using 10.02.25.32 for 1 day and a half. No problems until now, no resets, network and sense working fine, battery is good (it's 75% on the second day). I'll try for more days and see if everything is ok.
Sorry for your contacts
That happened to me once, now I always backup my contacts in internal storage and also in 2 computers. Lots of version, good that PinBackup writes the date on the file, easier to see which one is newer
Thanks for sharing your situation. I'm trying to figure out what can be done to solve this problem, more experiences is more information for my "research"

lucky I had a backup from december so still got most of them!
I may try a few radio's next week since i've got a lot of free spare time at the mo.
may try a few different roms as well and see how it goes!

Finally solved this and all it needed was a good 15 hour recharge and now its back to completly normal

hrmm, mine starting rebooting again earlier, again just after a phonecall, although this time i was driving and i didn't answer it but it kept rebooting, taking the battery out for a few minutes and its stopped now, will try flashing a different rom next week and see what happens
i'll leave it to charge overnight too, i did try a different battery incase it thought the battery was low as i'm using the offical extended one, but still did it with the original

restarting prob...
hello same problem here too..plz provide me the link too..for the radio 10.02.25.32

tgusta said:
Just after buying my diamond I changed to hardspl, radio and rom, and it was like your situation, just after a few days working I had to hard reset, because it starts to auto reset. After the hard reset, everything was fine again for a few more days. Then I tried to change the radio to the more used one, 10.00.25.05. The problem was gone until some days ago, when I decided to try Security Unlock and 1.17.xx radio, and the problem was back. I reverted to 10.00.25.05, everything was fine again, except the wifi, now I can't connect to the internet, just to local network (no problems with other phones using the same wifi hotspot).
Before chaging back to 10.00.25.05, I have also tried a lot of things, many hardspl, mtty, different roms, security unlock, removed security unlock, diferent radios, but the only ones that really worked were: 10.00.25.xx and 10.02.xx. With 10.08.xx radio I could partially use the phone, but sense 2.5 didn't worked and neither phone network.
Now I'm using 10.02.25.32 for 1 day and a half. No problems until now, no resets, network and sense working fine, battery is good (it's 75% on the second day). I'll try for more days and see if everything is ok.
Sorry for your contacts
That happened to me once, now I always backup my contacts in internal storage and also in 2 computers. Lots of version, good that PinBackup writes the date on the file, easier to see which one is newer
Thanks for sharing your situation. I'm trying to figure out what can be done to solve this problem, more experiences is more information for my "research"
Click to expand...
Click to collapse
Well the hd on my computer fried not long after posting my last message so I didn't get time to try out different roms/radio's
still using the 10.00.25.05, since i've last posted its been fine, however it has started to reboot itself sometimes, battery showing as 30/40% starts rebooting then battery shows as 2%, although i've recently been moving between houes and haven't had time to charge it properly.
i've also noticed HSPDA recention is a million times better with this radio, I have another diamond (well my partners) and she barely gets good reception with HSPDA, in our home i generally get 2-3 bars and she can't get anything, she's using 1.17.x.x strangly she's never had the phone restart with her, and has been using that radio longer than I had been.
also for the radios, you can either search for the thread or click this link http://forum.xda-developers.com/showthread.php?t=470306