Physical BUtton on Xperia besides Power Button Don't Work - XPERIA X1 Q&A, Help & Troubleshooting

So all my physical keys on my xperia x1 including the Volume button, the ok button, the X panel button, the pick up call button, the end call button, the two silver buttons all don't work. None of the keys on my keyboard work either.
I've been trying to hard reset but every method I've found includes holding down the volume button (which doesnt work since that button is unresponsive). I've tried the 2 silver button method along with the poking the stylus in the hard reset hole in the back of the phone but that doesnt work either since the silver buttons are unresponsive.
So now I'm looking for the Clear_Storage thing I've been reading about but I can't find it so could someone please supply me with the directory I could find it in or any other solution you can think of to help me hard reset my phone so I can flash a new ROM.
BTW I've used Hard-SPL to flash roms before, it's just this last ROM from itje got all screwy and made the buttons stop working.
Thanks, Nik

Setting > System > Clear Storage.
Sometimes Itje takes it out of his ROMs, though. You can try reflashing by pc method if it's not there.

Yea I've checked and it's not in there, how would you do it by pc?
Is it that ruu executable that you run while it's synced? For some reason
that never actually worked with my comp which is why I always resorted to the SD Card Flash method, but I can't get into the Hard-SPL loader now cause of the button problem.

Does anyone know how to hard-reset without having to use the hardware buttons, because I really need to be able to use my phone again.

Need Help =/

Next to malfunctioning buttons, is the phone starting up?
What happens, if you plug a USB cable in? If you can select ActiveSync mode, then you could easily try to re-flash another ROM image - maybe the one you have been using was corruptly downloaded or something.
Or, if you get too much of strange behaviour like this, try a stock ROM first, then another custom ROM.

It boots up and works fine as long as I stick to using the touch screen and I can USB ActiveSync it too. I know some of the older ROMs used to have an exe you could run while in ActiveSync and it would auto install but most of the new ROMs assume you're using the SD Card Method so I can't find the PC Installer app.

Alright so I managed to isntall a new version of that Firestorm Rom (3.8 I think) and my hardware buttons still don't work.
Like from the buttons that Works:
Power Button
Camera Button
Optical Joypad (only the center square)
Stuff that doesn't work:
X-Panel Button
Ok Button
Volume Button (up, down, center)
Pick up Call
Hang Up Call
Two Silver Buttons (left and right)
Left and Ride on "D-Pad"
ALL KEYBOARD KEYS
What is their left to do if a new ROM doesn't fix the problem?

what are my options for getting this fixed?

my volume keys dont work, dont know why but sometimes theyre working and sometimes not.

i have the same issue. but my g-letter button works. and all other buttons make the volume go up one notch and then down again. further more when i go into settings and the menu that controls what the buttons it only says it has a left and a right button.
have u been able to figure something out??

began working again
after a month it suddenly started to work again! dont know why or how

is a hardware problem, with your flex.

i can tell you this is hardware problem.flash your phone with orginal spl and orginal rom and send sony ericson.i had same problem.they gave me new unit after 3 months fight good luck.

no doubt, it's hardware problem..
Agree with human75, flash your x1 with stockSPL n original ROM before u send it to SE. Do it via your PC.. Goodluck bro

Related

Keyboard not working

I have a problem with my Kaiser. The keyboard and the front buttons do not work anymore. Only the center front button and the right side stand-by button are working.
I read here on the forums that it can be a software problem? I didn't made any rom update or other chages, I used the phone as it was from the start. After 2 months of using I got this problem with the keyboard. Any advice or should I get the phone to the Service?
I tried soft reset and after that a hard reset (I backed up the data with Sprite), but the problem persists.
Another thing: not making any changes in keys mapping I noticed that the right side stand-by button was mapped for voice recording! That was quite strange, when I activated the screen in the same time it began recording voice. I correctly remaped the button as it was, but again I don't know how it changed by itself...
when you did the hard reset, did you restore your backup right away? or did you test the buttons right after the hard reset?
I've testet the buttons before making the restore. They had the same problem: not working and the stanby button was also mapped as voice recording.
geovadim said:
I've testet the buttons before making the restore. They had the same problem: not working and the stanby button was also mapped as voice recording.
Click to expand...
Click to collapse
after a hard reset the power button was set to voice recording? When you refer to the standby button, do you mean the power button?
If in deed you did a Hard Reset then the device would be back to default settings. If you are getting the power button mapped to voice recording then your device is f**ked up badly, or at least the ROM is trashed.
you sure you didn't try to flash your rom or SPL?
smittyofdhs said:
after a hard reset the power button was set to voice recording? When you refer to the standby button, do you mean the power button?
Click to expand...
Click to collapse
No, after the hard reset the voice recording was still mapped... When I reffer to the stanby button I mean, yes, the power button.
smittyofdhs said:
If in deed you did a Hard Reset then the device would be back to default settings. If you are getting the power button mapped to voice recording then your device is f**ked up badly, or at least the ROM is trashed.
you sure you didn't try to flash your rom or SPL?
Click to expand...
Click to collapse
Absolutely not! I am not a informatician to play with this kind on mods and installs. I only had my software (YM, iGo etc). Never tried to update or change the rom or the SPL.
If it is like you say, this it can't be repaired in the service?
the same problem, but i have a little more strange things:
- device still mapping power (standby) button for voice commander, even after few hard resets without restoring any previous data
- holding power button mapped for record, so after hard reset, even before aligning screen, device starts recording
- when i'm on a desktop, pressing twice power button (off/on), device going to calling screen and trying to found contact that starts with "edfc"
- when i'm in contacts, pressing twice power button (off/on), device trying to found contact in search, that starts with "edfc"
- keyboard doesn't work, front buttons also too
- when i'm typing any message in notes, for example, i can't erase it - backspace button on virtual keyboard doesn't work also
So, what are you thinking about that? Can anyone help me?
Added:
- can't get into bootloader screen (power+camera+reset)
- in Android front buttons are works, keyboard - too, except 4 buttons. guess which? e,d,f,c
Added:
- re-flashing SPL and few ROM's doesn't help
Anyone?
Or I need get prepared to buy another one?
definitely sounds like a hardware issue. you could disassemble it and check if there are any lose connectors
ok. i've checked with another motherboard and the problem is - ... motherboard. can't be more specific right now, i'll try to find out more.
sigh.....sounds spendy. Been having the same issues, if its the motherboard dont know if i should just hold out on fixing it for a touch pro 2 and use my old nokia for a while. hmmmm, hopefully its not something super spendy. Never thought i would miss my tilt so much T_T

Pls Help: Problem with Power Button

From yesterday onwards i am getting this problem.power button is nt workn as previous.Phone automatically get the signal of long press power button.it means automatically it asks "power will be turned off,and you may lose data if...".and also when i press power button it doesnt goes to standby mode.when i long press the power button sometimes it doesnt switch off..As i think the power button dnt work as normal or may it seems that power button keep pressed internally..pls help me to solve this problem.thnx in advance
some1 pls help me
naheelja said:
some1 pls help me
Click to expand...
Click to collapse
I'd suggest you make a full backup and hard reset the device in order to make sure its not a hardware problem. If it works fine after a hard reset, you'll know its something you installed relatively recently.
I did a hard reset.nothing changed.then i flashed a different ROM.But still i am facing the problem.
Try the following:
Get a can of canned Air and blow it on the button as it might move any debris that are there. Just make sure that the phone is off and the battery is out. KEEP THE AIR STREAM AWAY FROM THE SCREEN! If any of the propellant escapes while you spray, it can freeze the LCD. Just slide it open and stick some paper on top of the screen. Wait a few moments before you switch the device back on
If this doesn't work, flash the Kaiser with its original ROM and SPL just in case there is an odd interaction somewhere. See here: http://forum.xda-developers.com/showthread.php?t=418375
If nothing of the above work, you have two options:
a. If the device is in warranty, return it and get it fixed or replaced. Make sure is has its original ROM/SPL loaded before you do.
b. If the device is out of warranty/you don't care about the warranty, you can try to open it up and see if something is blocking the switch. There are instructions floating around here somewhere.
EDIT: Added warning regarding the propelant and the LCD
Any update here? My tilt is doing the exact same thing
alt236 pretty much said all there was to it. Hard reset, restore stock ROM, try blowing the switch, if all fails send for repair.
Did all of the above and the cost of repair is not worth it. Time to toss my kaiser I guess

My Kaiser has issues. Any suggestions?

This morning I woke up to find that my kaiser's buttons were non-responsive. after about 2 min of testing, I found that only two buttons on my kaiser worked, the power button, and the center button (it acts like the windows button now WTF???). Also, when I power on the device, I see the dialer pop up, and the following W on the far right, wich is replaced with S, then Z, then X. (can you say WTF???) The touch screen works perfectly, and none of the keys on the keyboard work.
I would love suggestions on what to do to fix it (I am not afraid to take it apart, I just need a torx-5 bit), and barring that, suggestions on a new phone.
See here: http://www.youtube.com/watch?v=oMv3VONt0R4
Fenny said:
This morning I woke up to find that my kaiser's buttons were non-responsive. after about 2 min of testing, I found that only two buttons on my kaiser worked, the power button, and the center button (it acts like the windows button now WTF???). Also, when I power on the device, I see the dialer pop up, and the following W on the far right, wich is replaced with S, then Z, then X. (can you say WTF???) The touch screen works perfectly, and none of the keys on the keyboard work.
I would love suggestions on what to do to fix it (I am not afraid to take it apart, I just need a torx-5 bit), and barring that, suggestions on a new phone.
See here: http://www.youtube.com/watch?v=oMv3VONt0R4
Click to expand...
Click to collapse
Try hard reset first.
solution..!
hi
first try soft reset, and if that doesnt work then uninstall some program and after each uninstall soft reset
if this doesnt do it for the device then there only one option---->HARD RESET
regards
Hi,
maybe it's a an issue using a creen locker like Sunscape, ThrottleLock or S2U2. Try uninstalling them (it), could help.
Well, I soft reset it a couple of times, same result, I can't hard reset it, because the button combination does not work, and neither does clearstorage. it looks like it's a hardware problem to me.

Lost Button & Keyboard Functionality

Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
dam1en said:
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
Click to expand...
Click to collapse
Sounds like a hardware issue or simply a bad flash. Have you attempted to reflash the rom? Which rom are you using?
Well...
It wasn't working again this morning, but suddenly - out of nowhere - began to work properly. I'm stumped. If I ever figure out the exact issue I'll be sure to post back.
Thanks
Greetings,
I have same problem on my tytn...
Sometimes it suddenly starts working fine, but shortly it breaks again.
I have tried hard-reseting while it was working, but didnt help.
I think the problem appeared after charging my phone with a motorola v3 charger, so maybe it damaged my phone with over-voltage or something...
Anyway, if someone can suggest something i would be very grateful!
Hi I have exactly the same symptoms with my HTC Tytn II...when you power it on it starts typing letters (in my case CEDF). If the recording button is active it will start recording too. This happened suddenly and I haven't used any other charging apart from the usb and wall socket charger supplied with it.
All buttons (except front center key) and keyboard do not work. Any suggestions would be appreciated very much. This phone is only 8 months old.
Hi,
my Kaiser with dutty's WM6.1WWE ROM did the same this morning Yes I disabled the button 6 and stopped the voice recordings but all the hardware keys but few in the center of the keyboard are not responding. So I cant make or receive calls without taking the stylus out and touching the screen soft buttons andd that's pin in the ... while I am driving. I am using this ROM for almost a year now and I am extremely hapy (up to now) with its performance. When it all happened there were no activities on the phone - I woke up from a SMS notification (Yes I did receive an SMS from my bank) followed by repeting Voice Recordings. Any help will be highly appresiated! Thanks in advance!
keyboard problem
I am experiencing a similar problem with my stock tilt my keyboard does work however none of the text appears on the screen. I have tried hard reset and everything else I could think of, short of a clear storage reload. I would appreciate any help or suggestions from some of you more experienced users.
Bisonwill
anyone ever figure this problem out? im having the same thing happen now.
Same here
I've had it for a couple of weeks now.
I'm running WM6.1 from HTC (rom ver.3.29.422.1 from 2009-01-12) so nothing fancy here.
I even ordered and replaced the D-Pad and I replaced the keyboard (just the sticky part though). I totaly dismantled the phone and didn't find any issues with the cables.
Any ideas would be highly appreciated
Join the club!
This is crazy. My problem is exactly the same. I re-romed to the latest phoenix and it did not change a thing.
Help!
help....
any body here found a solution for the keypad/keyboard yet??? i have the same problem as you guys... any idea, thanks so much...
i have the same problem And there is something else. My Kaiser wakes up every 2 minutes - it's killing the battery. It works only for 6 hours now
Help
bump!!!
No more people with this issue or any solutions?
Pls! Help
ive joined the gang!
I decided to flash my cooked rom ive been working on.
i hadnt changed much in the kitchen and i think the flash has went badly.
it starts booting windows and where it should state "calibrate screen" it goes white and hangs there, buttons seem to respond by lighting up when pressed.
Now when i try to get it into bootloader or even hard reset it just doesnt work.
it just restarts the phone.
before this happened the backspace key hasnt been working for ages.
anybody got any ideas??
(lucky for me i have a backup kaiser!)
I'm having the same problem. Automatic wakeup, applications starting automatically, can't use keyboard, have to to use screen to use phone etc. I've hardreset using the clear storage method, reflashed a couple of times, but nothing helped. So here I am joining the club
If it's not a hardware issue, then try to flash another radio, many of the custom ROMs here doesn't include a radio, so if it's caused by a wrong radio, flash a new ROM without a radio doesn't help.
Check the Sticky for 'how to' if not aware.
PS: Check here for something need to know..
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Danhargreaves said:
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Click to expand...
Click to collapse
Try this:
1. Take out the battery from the phone.
2. Take out SIM card and SD card.
3. Press in and hold the CAMERA button.
4. Plugin to your computer using the USB cable, while keep holding press in the CAMERA button.
See does it enter the BOOTLOADER mode.
Once entered the BOOTLOADER mode, you can flash a new radio or rom right from there, in your regular way of running KaiserCustomRUU.exe.(Since you already have a HardSPL flashed on, otherwise a HardSPL is needed to flash first.)
Good luck.
Edit: If the power button and the camera button is still working, you can use the regular way of entering BOOTLOADER mode, and flash from bootloader mode or flash from SD card.
Originally posted by Manpreet @ www.sakajati.com
To enter in bootloader mode:
Simply Switch off your phone. Press and hold camera button and also press and hold the power button..You can remove ur finger from power button when phone is switched on but keep holding camera button until u come to bootloader …Now attach the usb to ur computer and do the flashing you normally do.
Click to expand...
Click to collapse
Thx for your suggestion:
I tried removing battery as sim and sd were already removed due to previous attempts in fixing!
so:
i removed battery (did not put back in), plugged in while holding camera
got nothing, so held power button at same time, the green light came on, then went off, and came back on again. but no bootloader.
i tried same procedure with battery in, and all i get is the OS loading up, no bootloader no matter how long i hold the buttons.
is there any other alternative method to get into bootloader (possibly involving other button presses)?
or any other ideas.
Really want to fix this as it was my "experimental" phone for cooking roms with.
Thanks again.
Suspect you have some hardware issue with the camera button. Can you ever take a photo with it?
Edit: Did you read through every post onthis thread:
MTTY (How to fix a bad ROM flash!)
If you tried that and still no luck, you can post your questions there. There are masters will keep an eye on that thread. And generally they only have time to look into their 'subscribed' threads, chances are they will not look into here.
Edit: Maybe the procedure I told is wrong, since I call from memory, check this:
dwny said:
If you have a bad flash....that's no reason to worry.
I haven't had to use MTTY to recover.
In most cases, if there's no issues with the Rom itself...you can pop out the battery and re-flash the same ROM from BootLoader Mode. This will also work if for some reason your computer crashes or loses power & restart during the FLASH.
If the Rom has issues.....the flash will not complete and the device will be stuck in BootLoader Mode. At this point,you must FLASH a FACTORY ROM!!
Pop the battery off 1st, power up the device, device will power up in BootLoader Mode, connect to pc & FLASH your devices FACTORY ROM. This will restore your device back to it's original out the box settings.
The above only works if the device has been put through the Hard SPL or SuperCID process.
I personally have never tried to flash a cooked ROM without unlocking any of my devices. From what I've read what others have experienced...the flash would just fail and they're stuck in BootLoader Mode.
Myself ... I've experienced bad flashes, bad cooked roms that I've cooked, lost power to a pc & had my pc crash during a flash. Listed above is how I've recovered. There is life after Bootloader Mode.
The only time you have to worry is if your device does not power up at all
As a public chef...it's your responsibility to set the parameters of your ROM! Meaning, Radio, HardSPL, program conflicts, etc.
You are not ultimately responsible if someone bricks their phone but if they pushed the issue, you could be hit with some form of liabilty because you failed on providing a simple Disclaimer that sets the expectation.
I hope I've been helpful.....
Click to expand...
Click to collapse
Edit again:
And try like:
Plug in USB first, and thenn press & hold Camera, Power button etc.
I remember once I read there is a way to enter bootloader without battery, just can not find the original again.

hardreset not working, can i force it via USB?

Pushing the left and right softkey doenst work, also volume down and the power button has no effect. The system freezes after booting halfway, so no chance there.
Is there another way?
there are a lot of topics which describe this:
you can hold the 2 buttons down while pressing power, also (I recall, search...) the same 2 buttons while you press with the stylus into the depression that you will see when you take the battery cover off & look where the stylus sits).
You can also do Clear Storage, from the Settings menu.
Ok now actualy read what i have posted and realize that your post was a waste of our time...
ah, sorry.
So i guess this one is dead then..
As far as I know, there's no other way to hard reset. But there is another way to enter bootloader. Hold camera and power.
Thanks, that combination still works (didnt know about this). Lets see what i can do with that.
If you can boot into the OS, then you can use ActiveSync with the tool used to flash ROMs (can't think of it's name).
My Xperia doesn't like starting the bootloader either, but sometimes after a few dozen attempts with varied timings it will work.
Great i was able to get a diffrent ROM onto my phone (wich i wanted to do anyway).
I was a little afraid i'd still have to do the hardreset manually.
Standard key combinations are still not working..but i least i can make a hard reset via PC with that camera button method.
Thanks very much.

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