My X1 just broke on me. Awhile back i put the winmo6.5 beta on it then a week after that when i would make calls the person on the other line could not hear me, but i could hear them. Then right after that whenever i would slide it up to the keyboard, the screen would go blank every single time. To get the screen to come back on i would have to slide the phone back down and hit the unlock button. Tried to re-flash it but didn't work. Should i try and put the original ROM on it, or is there something else i can do. Called Sony and told them what happened, and of course there is nothing they can do because i flashed it so therefore i voided the warranty. Right now I'm sitting with a 6 month old 800 dollar broken phone, this isn't much fun.
Uhm, you don't have to tell SE.
Just flash back a stock rom and restore the stock spl and they can't see you flashed it.
Just send it in and let them fix it
The women i takled to said they can tell if i have flashed it before
No they can't. I had to send my X1 in for repair (I mustve flashed it a million times). Only thing I did before sending it in was flash the stock R3A ROM and the stock SPL.
lsufan7221 said:
The women i takled to said they can tell if i have flashed it before
Click to expand...
Click to collapse
I sent mine back also to be repaired and just restored the stock ROM and radio, job done they should be none the wiser.
I hope you did not give them your IMEI number as they have most likely tagged your warranty as void now if you did.
If there was ever a use for :facepalm This is it
Related
I had a weird problem last week whereby my screen froze. Carried out hard and soft reset and then a factory reset (2*soft keys and reset button).
Once factory reset, I had the problem when your device boots up and you need to tap the screen to set the device up and the screen would not respond to any taps.
A couple of days later (I had reverted back to my old Wizard), the phone came to life but acted strangely. Sometimes it was if the screen had been pressed 100’s of time in different places, and it scrolled through all the apps on the screen until I pressed the Sleep button.
Now it seems to work OK, but will randomly lock up. Also there is a faint line about 2 or 3 pixels wide all the way along the left hand side of the screen. So its looks as though the screen / digitiser is buggered.
Also the USB socket seems to be a bit cracked and does not look straight.
I was using Schap 2.3 and am worried if I hand it in to tmob to fix will they refuse due to the non-standard rom. I have read through the sticky above, but there only seems to be ROMs for the HTC and AT&T models.
Is it worth risking handing it in as is, or do I really need to revert back to the original set-up,a nyone in the UK had there Kasier fixed with a non-standard ROM?
Thanks
check link in my signature - i made some legal steps against t-**** UK, so dont worry, just go to the shop and ask them to carry out warranty repair, if it will be declined(it'll take about a month I guess) follow my steps. If U'll need any explanations....help just contact me thru PM, ICQ... I' be glad 2 hlp U and **** them again
i would also like a t-mobile rom to flash back if i ever need to send it back
there's a dumped original t-mobile rom available here so you can always flash it and then return the phone.
Hiya,
phsnake thanks for the PM.
The Tmobile ROM is here: http://forum.xda-developers.com/showthread.php?t=337066
warranty
i live in the netherlands ,and here you can do whatever you like with your tmobile phone, as long as it fits in the warranty, when you return it to the shop i change nothing and they say nothing. had a universal before and had to bring it back for 4 times, evry time with another rom... and no complaines.
mrky said:
i live in the netherlands ,and here you can do whatever you like with your tmobile phone, as long as it fits in the warranty, when you return it to the shop i change nothing and they say nothing. had a universal before and had to bring it back for 4 times, evry time with another rom... and no complaines.
Click to expand...
Click to collapse
This is England mate, they beat you and won't let you cry...
tekerleki said:
This is England mate, they beat you and won't let you cry...
Click to expand...
Click to collapse
LMFAO - So True tho
I recently rooted my phone and have been using it to tether internet to my laptop. A couple of days ago I noticed that my earpiece is not working at all. I can only hear people on the other end if I put them on speakerphone. Has this happened to anyone else? Also does anyone have any experience with "reverting" their phones to stock so that they could return it (I would do this but am afraid that I may mess up and void the warranty)? Lastly, I found a replacement earpiece online and wanted to know how hard this would be to replace. Thanks
really hard... If u can change it for a new one do that...!!!
Seen a ton of returned rooted G1's, non of them ever hit with out-of-warranty because of rooting. Realistically, one of the first thing a technician does is re-flash the phone remove whatever crap the end user put on it anyways.
Just redo the DREAIMG.nbh flash. Then either wait for the OTA updates or send it in as is.
Yea I think I will flash back to rc29 and send it in. Thanks for the input.
I don't know what caused this.
I got my G1 today. It worked for probably 2-3 hours perfectly fine.
I had an app freeze (either Barcode Scanner or Lock 2.0) and had to do a full hard reset.
Now, whenever the phones screen darkens or I put it to sleep manually, it WILL NOT come back up.
I have factory reset three times now to try and get this to work.
When the screen is black, all buttons on the phone still light up and so does the LED indicator up top. I had my phone set to use a locking pattern screen at one point during one reset to test out and when the screen went black, I was still able to try and log in by doing my pattern. It unlocked, but still showed nothing on the screen.
Please help!
I've tried:
Turning Wi-Fi off
Turning 3g Off
Disclaimer: Yes, I've searched. I can find other users with the same problem but none of them seem to have a solution.
Phone is NOT ROOTED and has the factory ROM.
Update 1: Update: It only freezes/blacks out when I try to wake the phone from one of the front key buttons.
If I'm sliding to unlock, it seems to be fine.... (but if I've already tried to open from the front it doesnt)
Update 2: If I mash all the buttons in random orders for about a minute or two it seems to come back. Anyone have any idea?
Update 3: I'm thinking this has to be an issue with none of the buttons waking the phone up when closed. If I lock the phone with the "END" key, and then click the front "END" Key again, nothing happens. If I slide the phone open, and click it twice - the phone wakes up.
Update 4: Confirmed update 3. Phone will not unlock via front keys unless it's slid open (or open enough to trigger).
I would really, really appreciate help with this.
Hate to bump this, but I've added some detail on the top and bottom. Have to leave for work, hopefully someone might have an idea by the time I get back.
Well you can try to reload the factory rom or root it and try a custom rom and see if the problem still exist. If it is still happening then it would be a hardware problem and need to be sent in. And yes you will still be covered under warranty with HTC since the phone is still less than a year old.
I had a problem with exactly the same symptoms. It turned out that the SD card was cocked-up so home, core, and some other process would hang trying to read it and the phone would not wake-up the screen any more.
Did you try removing the SD card and seeing if that helps?
Karolis said:
I had a problem with exactly the same symptoms. It turned out that the SD card was cocked-up so home, core, and some other process would hang trying to read it and the phone would not wake-up the screen any more.
Did you try removing the SD card and seeing if that helps?
Click to expand...
Click to collapse
Removed the SD card and rebooted the phone.
No change ( still acts the same way ).
Did you factory reset after or was it an instant change?
I don't mind losing data to fix this.
supremeteam256 said:
Well you can try to reload the factory rom or root it and try a custom rom and see if the problem still exist. If it is still happening then it would be a hardware problem and need to be sent in. And yes you will still be covered under warranty with HTC since the phone is still less than a year old.
Click to expand...
Click to collapse
Wouldn't I have to root to reload the factory rom? Is there a rooting tutorial based just on that?
zeabrid said:
Wouldn't I have to root to reload the factory rom? Is there a rooting tutorial based just on that?
Click to expand...
Click to collapse
If you use the official update you don't have to have root. There are some links on here. I'll see if I can find it for you.
https://android.clients.google.com/updates/signed-gfh-CRB43-from-CRB21.c88b03d2.zip
That should be it, but can't confirm since I'm on my work computer.
Some thoughts--may be useful, or not:
Mine was doing that too, but it was caused because I dunked mine underwater during an urban exploring mission. I dried it out, replaced the LCD screen, and everything worked until it would go to sleep. Then I had to do a variety of button mashes and opening the keyboard to get it to come back to life. Sometimes it just wouldn't come back. The problem grew worse over time.
If wiping and reflashing (no need to use a stock ROM) gets you nowhere, then I would suspect a deeper hardware issue. I see you bought it used, can you contact the seller?
If you want to check for water damage, take out the battery and look at the tiny circular sticker in the battery chamber--if it is not white, it has been water damaged. (And the warranty will not be honored.)
Other Lesson: No urban exploring with G1s.
The link didn't work, btw.
derfolo said:
Some thoughts--may be useful, or not:
Mine was doing that too, but it was caused because I dunked mine underwater during an urban exploring mission. I dried it out, replaced the LCD screen, and everything worked until it would go to sleep. Then I had to do a variety of button mashes and opening the keyboard to get it to come back to life. Sometimes it just wouldn't come back. The problem grew worse over time.
If wiping and reflashing (no need to use a stock ROM) gets you nowhere, then I would suspect a deeper hardware issue. I see you bought it used, can you contact the seller?
If you want to check for water damage, take out the battery and look at the tiny circular sticker in the battery chamber--if it is not white, it has been water damaged. (And the warranty will not be honored.)
Other Lesson: No urban exploring with G1s.
Click to expand...
Click to collapse
Zero water damage.
That's great news zeabrid! In that case, I agree with an earlier poster--you should be covered by warranty. Wipe and flash a good rooted rom, and if that doesn't work, revert to stock and demand a new phone.
derfolo said:
That's great news zeabrid! In that case, I agree with an earlier poster--you should be covered by warranty. Wipe and flash a good rooted rom, and if that doesn't work, revert to stock and demand a new phone.
Click to expand...
Click to collapse
Do you have a link to a guide that teaches how to do this (with the stock rom)? I can only see a few that're spread out.
I'm not entirely sure my phone can boot into safe mode/disk mode, so we'll see about that.
Another update: When I boot into safe mode, the same problem exists.
Edit: Just emailed HTC.
This can officially no longer be considered a software issue.
I just rooted and installed a standard ROM. Same issue.
It happens all the way at boot now, just realized this.
HTC emailed me back and told me to call them directly. Will do that tomorrow.
if I find a solution I'll post it immediately.
Alright, my phone is officially ****ed.
Restored back to the original rom.
New problem now: When I close the screen, the backlight goes out and doesn't come back on. (I can still barely see everything, but there's no light).
Calling HTC today.
Edit: Called T-Mo support. They suggested deleting programs to free up space (I only have 2 downloaded and to reset (already done)
=(
Edit2: Called and placed a RMA with HTC after talking to two of their customer support reps. Thankfully, they forwarded me up the support tier after only about a minute with each person when they realized I had already tried all other steps.
The RMA process was surprisingly easy. I have everything set up, and when I get paid (tomorrow) I'm going to ship the phone out. I was given an estimation of 7-10 business days for full repair and return shipping (which sounds great in my opinion - I've never sent anything in for warranty work before).
I'll update you guys once I hear from their repair team on whether or not I'm going to be covered under warranty (I told them that the phone was a gift to me), and if not what the cost is going to be. Like I said earlier in the thread, all water damage indicators are clear and I have unrooted my phone, so I should be covered hopefully.
Thanks to anyone who posted in this thread.
zeabrid said:
Alright, my phone is officially ****ed.
Restored back to the original rom.
New problem now: When I close the screen, the backlight goes out and doesn't come back on. (I can still barely see everything, but there's no light).
Calling HTC today.
Edit: Called T-Mo support. They suggested deleting programs to free up space (I only have 2 downloaded and to reset (already done)
=(
Edit2: Called and placed a RMA with HTC after talking to two of their customer support reps. Thankfully, they forwarded me up the support tier after only about a minute with each person when they realized I had already tried all other steps.
The RMA process was surprisingly easy. I have everything set up, and when I get paid (tomorrow) I'm going to ship the phone out. I was given an estimation of 7-10 business days for full repair and return shipping (which sounds great in my opinion - I've never sent anything in for warranty work before).
I'll update you guys once I hear from their repair team on whether or not I'm going to be covered under warranty (I told them that the phone was a gift to me), and if not what the cost is going to be. Like I said earlier in the thread, all water damage indicators are clear and I have unrooted my phone, so I should be covered hopefully.
Thanks to anyone who posted in this thread.
Click to expand...
Click to collapse
Yea it defitenly sounds like a hardware issue and needs to be fixed. Glad your getting it fixed and you'll be covered no problem.
Do you know if they charge return shipping if it's covered under warranty? I have to pay my own shipping there, and they had me put a credit card down on file in case I either bail when its already there or they need to charge for repair.
zeabrid said:
Do you know if they charge return shipping if it's covered under warranty? I have to pay my own shipping there, and they had me put a credit card down on file in case I either bail when its already there or they need to charge for repair.
Click to expand...
Click to collapse
To be honest I don't know the answer but would like to say they would pay for it. But they would have to let you know of the charge before they apply a charge to a credit card.
wow its weird cause im just having a similiar issue now.. in landscape mode.. phone and back light work perfectly. but one i close the screen everything goes virtually blank, everything is running perfectly just the screen light wont turn on..
will try some of your previous methods.. hopefully it works on mine..=/
thanks, for the info zeabrid
I was wondering if anyone knows how i can purposely brick my g1/dream. My keyboard is fcked up and I know that i still have T-Mobile's warranty. I just wanna be able to brick it where the T-Mobiles center's employee cant boot into recovery and get passed the G1 boot screen...any advice?
(Should i revert back to stock recovery img and rom? Then flash danger spl?)
garz said:
I was wondering if anyone knows how i can purposely brick my g1/dream. My keyboard is fcked up and I know that i still have T-Mobile's warranty. I just wanna be able to brick it where the T-Mobiles center's employee cant boot into recovery and get passed the G1 boot screen...any advice?
(Should i revert back to stock recovery img and rom? Then flash danger spl?)
Click to expand...
Click to collapse
Downgrade the radio w/danger spl installed
Or if not install danger spl without the newest radio
the same way many of people have "accidentally" bricked their phones. just do what Diceman4 said, good ole 1.33.2005 can do it every time.
Curious why you would want to brick your phone, t-mobile will replace it just because the keyboard is bad, they replaced one of mine because the sd card reader stopped working. I'm not sure if they have measures in place to determine if you "bricked" your phone of if it was a faulty phone, but if you can revert to stock firmware and get a warranty replacement, why go about that way?
so if i use any of these methods...the employee wont be able to boot into recovery? or should i revert back into the original recov...just incase?
(i dont exactly want him to see RA's version)
The keyboard doesn't work, they should replace it under warranty.
Keep in mind there's a fee involved if they determine the phone was damaged by you and it was not a defective unit, I'd play it safe and revert to stock firmware and then warranty it, but that's just me
well it's not completely dead...it's just that the space key doesnt press easily. you gotta force press it for it to work. i dont wanna hear some **** that it's not under warranty cause i damaged it for whatever reason.
As long as your phone doesn't have any cracked plastics and your ldi is still white you should be fine. Just unroot and file under warranty. And just to speed up the process tell them you've already master reset the phone and you're still having the same issue.
I'm having the same issue with my space bar as well. For the second time. Faulty design? I always keep my hands clean and have never spilled anything on the phones. I don't even take them out if it's raining outside.
You have the white version? Both of mine have been white. Have a friend with a black G1/Dream and his is fine. Let me know how your return goes.
My ADP1 does this...i just live with it.
Geeze... warranty?
This is something that can be cured by CLEANING it.
Open it up, take the keyboard apart, clean it, put it back together. Fixed.
the keyboard connectors are a sealed thing, ive already had is stripped with mine as i have a dodgy backspace and enter key,
uhmm i still have warranty on my x1 nd nothingz really wrong with it, except i dropped it the other day from a 3 story balcony and the rails to which the screen opens r bent, the phone is in perfect working condition thoe.. should i just buy a new housing nd replace it myself or should i try and get one from my warranty?
..also i can't get my gps to work with google maps fron nrgz new rom.. can somebody tell me the configurations of Com ports on their settings plz? thnx in advance guys..
from my understanding as long as you are using custom rom you will not able to warranty anything.
Reflash back to stock rom and claim on warranty, its not like the custom Rom caused the physical damage
yep, but never ever mention that 3 storey drop (or any other drop) or your warranty is void for sure
check NRGZ thread for rom specifics
gl
yea i'm going to revert to stock rom and spl obviously but i thought warranty doesn't cover physical damage, what should i say when they ask whats wrong with the phone, i don't want to f*ck up because they'll make me pay for the replacement xperia if damage on mine is caused by me. last time i just told them the phone doesn't wake up from standby mode sometimes when it is left on over night. should i just open the phone and fix the rail of the sxreen so that it opens and then just tell them same excuse? or will that make no difference..
any ideass guyss?? :S
F.M.L!!!!!
I don't know what i did to deserve this, lol
A week ago or so i dropped my xperia down the balcony and now i can't slide the keyboard out since the rails or w/e u wanna call it are bent. So i kept my cool knowing that i have warranty, today i go to plug my phone in my pc so i can restore it to stock rom and spl and then bull**** to rogers to get a new one, BUT something is wrong with the phone's usb, this has never happened before, i plugged it in and the phone turned off, i unplugged it then turned it back on and now the usb jack of the phone is not working... i've tried different cords, even when i plug it in the charger the phone wont charge. So i know i'm F.*.C.K.E.D, unless there is a way to restore stock spl through memory card.
IS THERE??????? if there is i can just put my memory card in my mp3 player then connect it with pc and put the required stuff on there, my xperia still has around 47 percent battery left i turned it off ofcourse untill i resolve this problem. What do u suggest i do??
:O
Should i just flash my rom back to stock and send it in like that.. i know they can check if the spl is stock from boot up screen but the thing is my volume button doesnt work either xD, i dropped it down elevator shaft and it hit exactly the volume down button and broke the button, now only up works. So they can't check through boot up screen and they can't connect the phone through usb.. should i flash stock rom asap then turn the phone back off and send it in with approximately 20 percent battery by then..
What do u guys think..
Well you could try to flash your phone through SD and see if it works, but I But usually get a warning when battery is below 50 percent... But I use pc method, so maybe it will work for you.
And if it doesn't, you said you're phones hardware is damaged, so it shouldn't matter what kind of ROM you have in there am I right? They just need to fix the hardware.... But I am a dutch law student, I don't know which country you are from and what kind of rules apply to you
/showthread.php?t=445662
that's where instructions are for flashing your ROM but NOT your SPL. if you just need to get back to normal ROM then you can do that... then, send your phone back...
Sorry to hear that
But i think that the warranty does not cover an accidental cases. Except if phone destroyed itself alone (which is impossible), i don't see how they can accept this under warranty and send new phone for free.
If its physically damaged because of your fault (which unfortunatley in this case it is) they wont repair it under warranty, warrantys dont even cover acts of god! so unless you got insurance you'll have to make do or pay them to repair it for your probbably??? maybe ask them if you can pay, no idea how much it will cost
there is no call to open a second duplicte thread to the one you already opened on the same issue!
pls refrain from such redundant actions in the future and also choose rule conform titles describing your immediate problem
Mod. edit: merged