I recently flashed my device to a recent wm 6.5.1 build (23081, 23504, 23506) and noticed that my Fuze no longer checks email when the device is in standby/sleep state. This problem includes both automated (i.e. scheduled checks) and manually initiated "send/receive" after which i hit the power button to turn off the screen. Note that all of this occurs over the cellular 3G/HSDPA network with IMAP mail accounts. I did not have this issue on my previous rom (6.5 23001). I've tested this by having unread message in my gmail account for hours and my phone would not receive any messages. In the end, I've had to manually choose send/receive and leave the phone on in order for messages to download.
I'm not sure if this is new behavior in Outlook/WM 6.5 or whether I did something in my previous rom that allowed me to check and download email with the device in the sleep state. This is a big issue as I think a smartphone is worthless if it can't check email when the device has its screen turned off in the standby/sleep state.
Any thoughts or solutions? Thank you.
Related
For the first week I have owned the Tilt, Xpress mail seemed to work fine. It would push every bit of mail through. I had it set up for both Yahoo and Gmail. Over the course of the following week (up to date) I have made some minor modifications to the phone, and am not sure if they're responsible for the demise of my Xpress Mail service.
What I've done so far is to install Kaiser Tweak and am using almost every advised feature (Hiding SIM contacts never sticks though. after a reset it always goes back to default). I have also downloaded Comm Manager from here, because I was having bad 3G dropouts so this comes in very handy. Outside of those things, that's about it.
But for some reason, my Tilt has been displaying some very sketchy behavior, but the worst offender at the moment is the push mail not working. Even stranger though, is that when I sent myself an email from my Gmail account to test it, rather than the mail going into the yahoo folder, it went into the Gmail folder ?
At one point last night (it's vague, I was very tired) I had to reset the Yahoo password upon request of the program because it said that it needed to be updated. So I did that, and afterward, it seemed to work again. But now, as I'm testing by sending mail to myself, nothing is happening. Well, almost nothing.. .Something peculiar happens. When I send the mail off, I notice that the Tilt's screen gets brighter, as if an event is happening. This happens about 15-20 seconds after sending an email to the Yahoo account, and happens every time, so it's not a coincidence.
I'm still within my 30 day trial for the Tilt, and I'm getting frustrated with it, thinking about getting a (gasp) iPhone or perhaps a Treo 750 if it functions any better. I really want to like the Tilt but for one thing, I am not getting any HSPA service here in NYC (where I thought I would) and 3G is piss poor where it counts, so isn't even worth it. It's why I got an unlimited data plan, but now I'm thinking about canceling it.
I got the phone on the 8th and would like to sort this out before the 30 days is up. Can anyone please assist me with this ?
Thanks,
doug
By the way, I'm running Win Mob 6.0 and the original ATT ROM that came with it last week.
CE 5.2.1622 (build 18128.0.4.4)
And, I'm not sure that this has anything to do with it but (or is useful info) when I open the Comm Manager, the Microsoft direct push button is greyed out and is not able to be toggled. I also have 3G set to off when I'm in my house. I've tried a soft boot, but that didn't do anything. I'm about to do a hard boot now.
doug
Now the client is really bugging out. When I go to menu > tools> new account, all it does is go to the Yahoo Inbox (which is empty always). I can also access this menu through Options, then click on New Account but then nothing happens at all ? I just deleted my Yahoo account to see if I could create a new one from there, but nothing happens.
This is not boding well for the Tilt. I'd really appreciate some help. Things were just fine when I got it the first week. Is there a way to restore the phone to factory defaults and such ?
Doug
Also, when I hit "send/receive" it says error synchronizing very quickly on the bottom. And if I try it again, I get an error message "S7900: Another update operation is currently in progress"
I had the same problem, however so did my wife. We both have Kaisers and were emailing instead of chatting all the time. Our emails sudenly stopped updating automaticaly. Happened on both phones so I called the provider. Turns out there was an update that killed the push function from hotmail, gmail, and a couple others. ATT suggested I download the BB Connect until the error has been corrected. Been about 3 weeks now and no fix made.
Hello all
I am experiencing a bit of trouble with getting my emails on my phone and hoping some of you out there might know a solution. I gave up on trying to set up push email for now and just set up my mail as a separate account.
This was my first problem, because on an old 2003 device I had I didn't need to have a separate account, just sync with activesync and outlook and that would be that. You could then send/receive without activesync no bother but on WM6.1 it doesn't seem to copy your account settings across from Outlook, so the only way to get email on the move is by way of a separate account. The ideal solution for me is to have one account on the Diamond for checking my Googlemail, that will send/receive on the move, but also backup to PC when connected via Activesync.
Now that I have gone down the separate account route on my Diamond, I am experiencing two further problems. The first one I can't seem to sync the emails pulled down on the Diamond to my PC. The second problem, and this is the most annoying, is that everytime I send/receive (I have it set up for every two hours) it deletes the previously received emails off my phone. I have changed all manner of settings on phone and with my mail provider (googlemail), and it still deletes any 'old' emails off my phone and just keeps ones that have been received since the last connection to the server.
I know this is a long post but felt it had to be to get my problem down correctly, hopefully somebody out there can help?!?
Hi all...
I was wondering if people more experienced could help me with a strange problem.
I can't seem to send or receive sms'es. When I send an sms, nothing happens, and the message just sits there in the "Outbox".
When I send an sms to myself (from another phone), the phone WAKES UP, but no message shows up. So obviously the phone is receiving the message but it's not showing up? Maybe it's being blocked somewhere?
It was working fine before 2 days ago, and the only thing I can think of which I've done during the past 2 days was set up push mail with Exchange 2007. Would this affect things?
I've checked my settings, sms is set to send via GSM and the service center number is correct.
Also to confirm - I've tried hard-reset and the phone received sms'es fine.
But as soon as I reload my backup, it no longer receives/shows the sms'es being received. So something is block the sms from showing up. What program/setting would it be?
My Bluetooth didn't work, so I did a hard reset and it work again but now I cannot send or receive texts. The text option does not appear in the list of Messaging options, I just get MMS and Outlook E-Mail.
The phone has always frozen at odd times, for no apparent reason.
I cannot find an update on the o2 site. Where can I get the most up to date version of the software?
Was that a piece of tumbleweed?
I've just started having this strange issue on my Xperia Z running KK.
An email account set up on the phone was previously working fine, and all of a sudden, I can no longer retrieve email from it. All settings are the same and I haven't changed anything, it's an IMAP account.
Rebooting the phone doesn't change anything.
I have other email accounts on the same server and they all work so it's not a server-side thing. I can still pick up the problematic account on my other devices and PCs, it's just the phone that no longer works.
Strange thing is that if I delete the account, then put it back in, it works for some time, then after an hour or so, I get the same Connection Error - Could not log in. The notification just says "The username or password for <account> is incorrect. Update them now?" I can put in the correct details, but it just doesn't work.
Any idea how to debug or get the real reason? I can't seem to find any logs that give more information as to what exactly it thinks is the problem.
Problem solved
I've checked the mail server, and its settings were limiting to 10 connections per IP which I was reaching with the phone! Feel a bit stupid now. :silly:
But for info, is there any debugging logging available for the default Sony email app to get to the root of the problem on future issues?