Guys, I have searched and searched for the answer to this question and I've gotten close, but haven't found an answer. There has to be a way, I just know it.
So, I know that this phone (HTC Touch Diamond) has the ability to save SMS messages, because there are still some there when I turn on the phone. Great! BUT, sometimes when I reboot the phone (either just turning it on and off or having to do a soft reset after a freeze) recent messages (both SMS and Email) are missing. The span of time often varies.
WHY? And how can I prevent this?
I've seen several solutions that mention saving them to my PC, but I'm so often away from it when this happens. And I can't predict when it's going to freeze.
Is there any way to increase the time interval for when it "permanently" saves/commits these messages to memory? I feel certain from what I read that it has to do with RAM and ROM but I'm just so tired from searching that I can't even see straight anymore...
PLEASE HELP! It frustrates me to no end...
Thanks!
Bump? Bueller? Bueller?
Nothin? Has no one else had this problem? Should I just get a new phone?
Hi, I don't know if we have the same problem, but I recently am also losing my text messages after soft resetting my diamond. I tried backing up to my PC and also Microsoft My phone, but I still want to find out what's wrong with my device... I thought it's supposed to be virtually unlimited memory for SMS
It's not a problem of memory, WM doesn't save the messages instantly when you receive, the only trick i can provide to you it's to open your inbox (SMS Tab > All messages), and wait a few seconds (5-10), and Soft-reset.
Only do it if you have received a SMS 5min ago max, of course.
i had the same problem, deleted all my messages (also concepts) and this solved the problem
Related
Hey i dont know if this is a phone issue or an AT&T issue. I have the Tilt and sometimes when people send me text messages it doesnt come in right away. Sometimes the text messages come in when i turn the phone off standby and then the text messages come but i notice the time and the message was supposed to come earlier. Does anyone else have that problem? Do you understand what im talking about? Well hope u guys can answer me....thanks
possibly att problem?
cuz i dont have that problem with my tytnII
Default Text Messaging
hello well i had the same issue and it is a at&T issue i had to cal and had them reset my my phone threw there data system and then they did a check.and made sure that my settings on there end was correct.try this and let me know if this helped.
sometimes if tmail.exe isnt running in the background, usually due to task managers shutting it then the msgs take longer to come through.
tmail is in my exclude list with the htc task manager to avoid this issue.
Do you have an old simcard? some new phones work bad with old simcards.
If so, get an updated sim from yer provider.
Well i called AT&T and they told me to do a test text and it worked fine. But i told her my issue of most of the time the text messages come through at the right time but sometimes when the phone is in hibernate it doesnt come till i take it off hibernate. she said it could be the issue of me pressing the power/hibernate button instead of lettin the phone go to hibernate by itself. so does anyone of you guys know if that could be a problem?
this used to happen to me....it sorta just fixed itself...
About a week ago I hit delete and let it do its work over night since it was going to take forever.
First off, my Tilt only deleted the messages in the inbox, not the outbox. Then a few days later I reset my phone to check something, then ALL my text messages were back, and all of the texts that I've sent/gotten in between were gone.
Is there a certain way I'm suppose to delete this stuff?
I don't know how that happened, and I cannot think of any kind of special procedure to deleting SMS messages. What happens if you just delete like 10 at a time? Does that work?
Dave
Well the thing about that, I have over 20,000 text messages stored on my phone hah.. So doing 10 at a time would just take wayyy too long.
Whenever I hit my soft reset button, all my text messages from that day to a couple days before are gone. It's kinda weird and I don't quite understand it. But yeah, I'm just trying to figure out a way where I can delete them all to where they won't come back hah. Who ever thought it'd be so hard.
Has anyone else ever had this problem?
I can't view MMS messages now because it tells me to clear more space. I've deleted several large size mms messages off of my phone, on top of a grip of text messages to clear space, but it hasn't cleared anything. How can I fix this?
Hard-Reset
I had the same problem on my T-Mobile MDA...never did figure it out. But whenever I deleted them, they always came back. I haven't tried deleting all my texts on the Tilt yet.
- Mark
I think unpredictable things start to happen when you have upwards of 20000 messages.
The other week my phone crashed and i had to hard reset it because it was carrying 47000 SMS messages, i think the problem i had was the SMS datbase corrupted when i as attempting to delete my biggest thread, with well over 6 months of messages in it.
So yeah, backup your messages if you want them and hard reset, and id try to not let messages get higer than 15000, just so the phone has space to breathe
I have the same problem with msgs that return mysteriously on my ATT tilt running the factory (att) default rom. The first time I tried it I had around 5000 msgs and I ended up having to hard reset. Right now I have around 15,000 msgs and still have the same problem (obviously haha). I'm probably gonna upgrade my rom anyway, but I just figured I'd let you know you're not the only one (and not crazy haha).
-Brad
I'm using the HTC Diamond.
Today I received an sms and I couldn't get into the message to read it, so I decided to turn off my phone, and turn it back on again – I did the soft reset (pressing the power button on the top of the phone and not the instant soft reset button). I have done this before and it worked after that.
However, after I turned on the phone again today, the smses I received and sent since 23/07/2009 have disappeared.
I also checked the most recent call history and it's there – so it's not as if the phone decided to backdate itself.
Has this happened to anyone else? I would like to retrieve those missing smses (at least the ones I received) if I could. Is there a particular directory that the phone stores these smses?
Help would be much appreciated!
If you receive an SMS and soft reset the phone, the new SMS gets lost. You have to wait a few minutes (or hours?) to get it actually saved to the device. I believe it is due to some caching mechanism that the new mesages are not written to storage immediately. This is a poor design decision but we have to live with it.
As for losing older sms' I don't know what could be the problem. Maybe you restarted the device just in the instant it was flushing the cache to the storage and the data got corrupted?
For the past couple of weeks, everytime I restart my Tilt, I lose a bunch of text messages. Any ideas? Still running winmo 6.1 I Think its time to upgrade to 6.5
I have expierinced this lately, sadly the only way i found to remedy it is to hard reset the phone and initalize the memory.
I believe it has something to do with a corrupted SMS, but i had too many to pinpoint an exact one, or even know if deleting that one would solve the problem.
I had that problem when I had too many SMS's in memory, so I had to delete hundreds of them from 6 months earlier.
been texting a lot lately and just recently ran into a problem running. i was running into issues with the signal dropping completly and then coming back. my friends experienced the same problem so i figured it was just the area we were in. i got a sms notification for 1 unread message the other day and this is where the sms problem started.
upon trying to open the unread message the phone would hang with the 'thinking' circle. the message would open but only after almost 8 minutes. the home screen will say no new messages but when i opening the messaging program it still shows as unread. the phone will hang and become unresponsive if i try to do anything to that unread message.
i cannot send out messages either. i can write them perfectly but the phone will hang once i try to send or save as draft.
lastly, i cannot recieve messages. not sure why. none of my settings have changed. i did a soft reset and deleted the inbox.xxxxx folder on my sd card with no success.
i'd like to see if anyone has a solution to this problem before i try to hard reset. i have a non-modded att tilt running, stock wm6.1 w/o bloatware. radio had never been changed from the wm6.1 upgrade.
cliffs:
cant recieve/send sms
phone is not responsive when sending new message
backed up PIM data and did a hard reset. sms/mms was still not working after the initial reset so I reset it again restored PIM. sms/mms is working again.