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My TyTN II isn't being detected by on my PC.. I've tried uninstalling everything and reinstalling everything, but no luck.
Where can I find USB drivers for the TyTN II? I don't recall installing it when I first got my phone, but someone suggested it, but I can't find it anywhere.
DVS_WiNdz said:
My TyTN II isn't being detected by on my PC.. I've tried uninstalling everything and reinstalling everything, but no luck.
Where can I find USB drivers for the TyTN II? I don't recall installing it when I first got my phone, but someone suggested it, but I can't find it anywhere.
Click to expand...
Click to collapse
Are you connected via a non-powered USB hub as this can sometimes cause a problem.
Have you tried a different USB cable? I spent a day trying to resolve the same problem on my Universal a couple of years back, only to find the cable was at fault.
EDIT: Did find one other thing a few months back. I installed one of those business card scanners to my laptop and found that whenever it was plugged in, my phone was no longer recognised.. Seems the scanner was pulling all the available USB power for itself.
I've tried 3 different cables on 3 different computers
I'm not using a USB hub..
Did you try changing the advanced settings for the USB-PC connection? I have had that, when I uncheck that box all is good.
Start->settings->connections->USB to PC-> uncheck Enable advanced network functionality
HTH
DVS_WiNdz said:
My TyTN II isn't being detected by on my PC.. I've tried uninstalling everything and reinstalling everything, but no luck.
Where can I find USB drivers for the TyTN II? I don't recall installing it when I first got my phone, but someone suggested it, but I can't find it anywhere.
Click to expand...
Click to collapse
I know this may sound stupid but you are using Activesync aren't you?
I just ask this as you have not mentioned it. A WM device will not be just recognised as a USB device like a printer or other peripheral.
maherb said:
Did you try changing the advanced settings for the USB-PC connection? I have had that, when I uncheck that box all is good.
Start->settings->connections->USB to PC-> uncheck Enable advanced network functionality
HTH
Click to expand...
Click to collapse
Tried that.. didn't work also.. do you remember if you had to install USB drivers for your TyTN II when you first got it? cause I don't remember..
Farsquidge said:
I know this may sound stupid but you are using Activesync aren't you?
I just ask this as you have not mentioned it. A WM device will not be just recognised as a USB device like a printer or other peripheral.
Click to expand...
Click to collapse
Yes I'm using activesync.
DVS_WiNdz said:
Yes I'm using activesync.
Click to expand...
Click to collapse
If you have tried it with three different PC's then it does sound as if the port on the phone may be at fault.
One last question, did it work before at all?
Anyone else with any ideas
Farsquidge said:
If you have tried it with three different PC's then it does sound as if the port on the phone may be at fault.
One last question, did it work before at all?
Anyone else with any ideas
Click to expand...
Click to collapse
Yes I've been using it for 4 months and had no problems. The port on my phone works, I've been using my headset and it charges when I plug it into my PC.
DVS_WiNdz said:
Yes I've been using it for 4 months and had no problems. The port on my phone works, I've been using my headset and it charges when I plug it into my PC.
Click to expand...
Click to collapse
Take a magnifier and look at the port under a good light. See if everything looks OK.
Also check another thread close to this one regarding battery drain whilst connected. Could be that you have a damaged port and it shows different symptoms to theirs.
Someone on that thread says it costs $80 for a repair but hang about a few days, someone may come up with a better answer for you.
Hope you get it sorted.
Farsquidge said:
Take a magnifier and look at the port under a good light. See if everything looks OK.
Also check another thread close to this one regarding battery drain whilst connected. Could be that you have a damaged port and it shows different symptoms to theirs.
Someone on that thread says it costs $80 for a repair but hang about a few days, someone may come up with a better answer for you.
Hope you get it sorted.
Click to expand...
Click to collapse
Port looks fine.. but my batteries draining.. This started 2 weeks ago.. and I've been charging fine.
No I do not remember if I installed drivers or not ... sorry. Try using bluetooth connection to sync. if all fails. I have had that with my old P910
I really think there is something going on here - I am starting to see loads of threads relating to this.
I am also having problems syncing suddenly. Started about 2 weeks ago. I have dual boot on my laptop - vista/XP and my Kaiser wont sync with either anymore.
It seemed to be charging fine up until yesterday when I again suddenly couldnt charge it from anything other than the official charger. Before that I had charged it on pretty much anything - my proporta power supply, sync cable attached to a USB plug, blackberry charger.
If its hardware then there is obviously a weakness with the USB connection as so many people seem to be experiencing similar things.
Maybe time to contact HTC although after their response to the video drivers, wouldnt hold up much hope.
chrisnash said:
I really think there is something going on here - I am starting to see loads of threads relating to this.
I am also having problems syncing suddenly. Started about 2 weeks ago. I have dual boot on my laptop - vista/XP and my Kaiser wont sync with either anymore.
It seemed to be charging fine up until yesterday when I again suddenly couldnt charge it from anything other than the official charger. Before that I had charged it on pretty much anything - my proporta power supply, sync cable attached to a USB plug, blackberry charger.
If its hardware then there is obviously a weakness with the USB connection as so many people seem to be experiencing similar things.
Maybe time to contact HTC although after their response to the video drivers, wouldnt hold up much hope.
Click to expand...
Click to collapse
Yep, crishnash, I think you are seeing the same as I am..
chrisnash said:
I really think there is something going on here - I am starting to see loads of threads relating to this.
I am also having problems syncing suddenly. Started about 2 weeks ago. I have dual boot on my laptop - vista/XP and my Kaiser wont sync with either anymore.
It seemed to be charging fine up until yesterday when I again suddenly couldnt charge it from anything other than the official charger. Before that I had charged it on pretty much anything - my proporta power supply, sync cable attached to a USB plug, blackberry charger.
If its hardware then there is obviously a weakness with the USB connection as so many people seem to be experiencing similar things.
Maybe time to contact HTC although after their response to the video drivers, wouldnt hold up much hope.
Click to expand...
Click to collapse
hmm.. right now I can still charge through the computer, I hope it doesn't come to that, cause I charge using computers very frequently.
Now linked to...
http://forum.xda-developers.com/showthread.php?t=362679
If you would like to contribute.
May seem silly to ask but have ou tried rebooting your computer and soft resetting your phone? (I have to soft reset mine about once every other day or this same thing happens to me.
ajmoncrief said:
May seem silly to ask but have ou tried rebooting your computer and soft resetting your phone? (I have to soft reset mine about once every other day or this same thing happens to me.
Click to expand...
Click to collapse
I've tried that so many times, I don't even remember how many.
ajmoncrief said:
May seem silly to ask but have ou tried rebooting your computer and soft resetting your phone? (I have to soft reset mine about once every other day or this same thing happens to me.
Click to expand...
Click to collapse
Yep done the standard stuff with people for the last 8 months. Whereas it may or may not be attributable with this problem... I am trying to collate data.
Trouble is, a trend is starting to occur with damaged (PHYSICALLY) mini-USB ports that are not done by the old 'Sticking the stylus in the port'.
There is a trend of failure when using a STANDARD mini-usb connector in this port. It is a non-standard connection so if failure occurs it needs to be rectified.
Hey, I aint doin a lawsuit, I am just working on a free refurb and advising HTC to modify AS IT SHOULD BE!!!
Just for grins, try to connect via IR or Bluetooth ...
Hello everyone,
I'm having a problem with my Diamond. When I attach it to a USB port nothing happens. No 'hardware found sound' or what so ever.
I tried several other pc's with no result. It does charge when it is connected and the phone asks whether it needs to be in USB mass storage mode or in Active sync mode. I havent found anyone with the same problem so I'm afraid it is a hardware failure?
I tried:
-Soft/Hard reset
-Several computers/usb ports
-Disable Advanced Network capabilities
Does anyone have some tips that I haven't tried already that could help me out?
Thanks for your time!!
Disable Advanced Network capabilities under USB->PC in your Settings, that should do it.
I tried that also. With no result yet. Any other tips maybe?
First, check your cable for any marks that resemble rabbit bite marks or alligator bite marks.
No, seriously, check the points where the cable goes into the plugs for any obvious signs of damage, then check the cable itself.
Maybe, try using a different cable, if that doesn't work your Diamond most likely has a problem. If the different cable works, your cable is a goner.
Although I think there's quite a small chance that that's it, it's worth trying, right?
Use the 6.1 version of the Windows Mobile Device Center under Vista
Thx for all the tips. I didn't manage to get it working though
When the phone is connected to the charger it asks if I want to use activesync or usb mass storage. A friend of mine has also a diamond and his doesn't ask this. My conclusion is that it is broken
Damn I got this phone as a replacement for my broken K850i from my provider...They will go crazy when they see me again
Hi,
I have the same problem.
My guess is that it all started with a non compatible charger.
When charging it asked for active sync or disk.
After that the problems started, active sync doesn't work anymore.
Sometimes it workes when advanved networking is off.
Tested on different pc's, freshly installed.
Complete factory settings, notting works.
If synchronised by bluetooth it works.
I'm affraid i have to send the phone back for repairs and trow away the bad charger.
I never used a 3rd party charger.
Is there a way to update the firmware via bluetooth?? Because i'm still using the old slow version...
Same problem here. I've used my tomtom USB car charger. Is this a guarante matter, or do i have to pay for the repair?
You may have set the default connection to other than ActiveSync when first seeing the pop-up.
Go to 'Settings' 'Connections' and select 'USB to PC'.
Ensure ActiveSync is selected.
If you want the pop-up to display when the USB is connected (its good when you want to use your internal micro-SD as a memory stick), check the box at the bottom. You can select ActiveSync, Memory or PC Modem from when it appears on connection but when you just ignore it, it will perform whatever default selection you wanted last and then dissappear.
If all else fails perform a hard reset!
I've tried /soft/hard reset. No luck..
Can this be a hardware related fault, or could a ROM flash resolve the problem?
Transfering video files via BT is a pain in the a*s...
i would try a flash before returning it. You can probably dl an official 1.93.xxx.xx from htc and try that. You don't need hard spl and all that for those ROMs.
I have the same problem:
no connection at all from the PC-side. The Diamond comes up with the ActiveSync/Discdrive question and starts charging, but nothing else.
I did use external chargers that also trigger the ActiveSync/Discdrive question.
Update:
Oops, it seems fixed after a soft reset.
Same problem, diamond would not connect to PC.
Solution: Warranty repair---> they changed the motherboard, and everythings is good. Everything was free.
Edit: But now I have a different problem. I connect diamond in to PC, everything is good, but about 30 seconds after, mobile center looses the diamond, and sync won't work. Any solutions?
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
I have the same problem
I cant have any connection to the PC
so, no solution but the service people
USB Connection ERROR
I have the same problem. No computer seems to be able to connect to my P3700. I tried DL new ROM but I don`t know where my device came from. On HTC site from HK, which is the only one where I found a neutral Diamond with no carrier associated like, Sprint , Telus, or the like, its says The ROM Code can only be updated on HTC Touch Diamond Hong Kong English Version Device
Does anybody have a clue how to find out where my device was originally intended to be marketed? My ROM is 1.93.456.2 WWE dated July-10-2008? Do the the numbers 456.2 mean anything?
Help is highly appreciated!!
change your usb wire..
Epioneer said:
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
Click to expand...
Click to collapse
I already did. The first few times the problem occured it worked. I have 6 different USB wires and they all cause the problem. When I hook up my HTC Touch, they all work well!?
Won't sync with PC
Hi,
I have the same thing where it won't sync with any PC and i've tried all the "other" fixes and I've sent it to the service people to have a look.
Thing is, because I thought it was an issue with the usb connector I thought I would have a poke around with it myself and i could see one of the prongs looked like it wasn't making contact. To cut a long story short whilst i was trying to fix it the plastic tab in the mini usb connector came out completely
Service people are now saying that I've abused the handset and want to charge me £70 to fix it. Now to be fair, I have made it worse, but in my defense it was only because a fault had occurred that I started to dabble.
I also reported to the service people that the led light under the "end call" button had stopped working completely. This was definiatley not due to miss use.
I'm wondering if this led is on the motherboard like the usb connector is. If so, can i be cheeky and just ask them to fix the led and not the usb? but by default because the m/b would be swapped out then the usb would be fixed anyway?
If you looked at my phone it looks well cared for (which it was!!!) and its not like I've hammered it in anyway.
Anyone have an opinion or know if the led for end call and the usb port are both on the motherboard?
Thanks
Hi,
My Diamond is really unstable when it comes to syncing it with my computer. Some times it works fine, other times it won't even connect (not recognized). When it does connect, it usually drops the connection before I can even sync anything...
Anyone know how this can be fixed? One of the posts I found suggested a bad data pin on the phone...:S
I get the same - please help us!!
USB Cable
I've had the same problem before but it turned out to just be the USB cable that came with the phone. Have you tried a different cable to see it that's the issue?
Graham
I've tried two different computers, three different OS' and three different cables :S Was hoping that an HTC adapter I had lying around would fix it, but doesn't look like it :/
Thanks for the reply, though
Hai..
iam new bie, i just newly purchased xperia xli. after using 4 month, iam now facing some problem, every time if i need to charge or connection for active sync i need to restart, and this repeats every time. and if i try to open task manager or Device information in settings it will give an error
"cannot open 'ctlpnl'. A critical conponent is either missing or cannot start because program memory is unavailable. Tap start> settings > system tab> task manager, stop programs that did not automatically stop and try again".
and i cannot even make screen off by pressing power button for that also i need to restart.
So please give me some information regarding this so that i can solve this problem.
Thank you
I would hardreset it
Thanks for reply
I had done it already, after hard reset first time i can charge and connect to active sync also, and if i disconnect it and try another time it wont work, again i have to hard reset to charge or to connect it to active sync. so pls give me solution for this,
for more information i will provide my device information
software version: R3AA003
ROM VERSION: 1.05.931.3 WWE
MODEL : XLI
xperia usb connection problem
i see no one is taking this matter seriously
i have googled for the past 4 weeks and it seams many people are having this problem with xperia/wm6 devices - its just that not many of them understand the problem and know how to express themselves (e.g. many belive it's a problem with the pc's usb ports)
i would suggest does interested in IT mysteries and things like that to look into this one. i can explain the problem here:
I've used xperia/windows mobile 6 device for about 6 months, syncing it daily or semi daily (or weekly..) all that time via USB connection and active sync installed on winxp.
one day i plugged the usb cord into my phone and - nothing. the phone has started charging as thou it's connected to a charger and not to a PC - one of the first things i noticed cause i specifically always have the "don't charge the device while connected to a pc" box ticked on.
what is very important to know is that NOTHING of the following didn't fix this problem:
changing cords
changing ports
changing pc's
soft reset via button on the back
hard reset
nudging the cable
usb hub pc connection
direct pc connection
updating windows mobile
toggling ANY option in the OS itself
charging/discharging the device
changing the chargin cable, then connecting
leaving it off without a battery for a long period of time (12+ hours)
---------all other idiotic suggestions that are being written all over the net by dumb asses who think they can shoot a guess and come of as smart guys---------
bear in mind that this happened after absolutely no physical damage to the device or any kind of extreme working conditions, exceeded cpu/memory use etc.
it would be great if someone could solve this mystery. activesync is still working via Bluetooth but it's just stupid to transfer files over the slow bluetooth connection whilst having a USB connection as one of the greatest advantages of this kind of a device
i kindly thank in advance to anyone having some kind of an idea about how it's possible for a USB connection to just stop working, for absolutely no reason.
bye&cheers!
Matija
Anyone has the solution for this problem? Like Matija said, it happened suddenly for no reason... My x1 has been facing this problem for 3 weeks
I cannot update my phone via my PC
I recently having problem with my X1 syncing with my home PC and charging from my Laptop
Now I found out that, those mini USB cable might be good enough to charge the phone, or even trying to sync, but then it gets error more and more often. So try getting some better quality cables (ie. those with "Magnetic Shield" near the end), see if that fix the problem
good luck
Flash another ROM?
rickysio said:
Flash another ROM?
Click to expand...
Click to collapse
I have done flash newest ROM by sd method... yet it's still not working
Changing the cable is the first thing I've ever done
up on this thread...
it's been sometime, I am having the same problem, tried all the above in vain..
any solutions?
Having the same problem here.. I faced it after I formatted it by clicking on (Clear Storage) under System tab.
It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
It's probably the usb ports though you have tried with other computers ;/
or the micro-usb port of your device
dolabola said:
It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
Click to expand...
Click to collapse
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
mparack said:
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
Click to expand...
Click to collapse
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
dolabola said:
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
Click to expand...
Click to collapse
Good luck. It's a pity though as otherwise my handset worked perfectly with no reboots lags etc. I hope the replacement comes in soon and is bug free too.
I have the same issue with my macbook. Since yesterday my o2x isn't recognized by my mac.
I know it is not the usb cable, or the (micro)usb port, because when i plug the phone in at night my alarm clock on the o2x fires up (as it should).
So a connection is made, it just doesn't show "turn on usb storage" on my o2x. And i cannot understand why.
I am on the 0606 baseband, with the new FR19 ROM from Paul O'brien's Modaco (which is excellent btw).
If anyone has a solution, please let me kno
I have the same problem with my phone under modaco fr19, baseband + ril 606.
My pc is under windows vista and the drivers are installed correctly.
Awala
Update:
I received a replacement handset which was V10D 20110405 out of the box. No issues with USB connection.
Just out of interest, did any of you leave the phone connected to USB for a long time before it started failing? I used to leave it charging via USB all day at work so just wondering if there is a connection...
Update:
I earlier stated that my O2X wouldn't connect to my macbook. Yesterday I connected the O2X while on the Windows Vista partition of my mac, and it connected without any problem. After that, rebooted to Mac OSX partition, and no problem there. So I am a bit puzzeled about why, but it seems to work again.
In reaction to mparack's question, i sometimes let it load overnight via usb cable. But not a lot. I do not think that was the cause. I thought it was caused by flashing the 0606 baseband, but now I do not think that was the culprit.
Got back my phone from Telia on Wednesday. Everything worked fine. And I upgraded the phone using the LG update (Basbandversion: 1035.21_20110622) LGE version LGP990-V10c). After that the same problem! It feels like it's a bug in the software. Then they have changed the mainborad and it sounds unlikely that the new one is defective to.Goning back to Telia on Monday if they know about a bug or if you can get a new phone.
Those of you who have had the same problem what version do you have? Can I downgrade phone in anyway?