Troubleshoot: Phone freezes during start-up - XPERIA X1 Q&A, Help & Troubleshooting

My phone froze so I took off the battery and restarted it. It turns on but when it gets to the Windows Mobile Start up (green screen), it just doesn't load and would shut off after. I've tried a couple of times turning it on, and same things happens. I wouldn't get pass through the start up screen.

ehytee7 said:
My phone froze so I took off the battery and restarted it. It turns on but when it gets to the Windows Mobile Start up (green screen), it just doesn't load and would shut off after. I've tried a couple of times turning it on, and same things happens. I wouldn't get pass through the start up screen.
Click to expand...
Click to collapse
have u got an official or custom rom?

You could try a soft-reset by inserting your stylus into the soft reset hole at the back of your phone next to the battery at the right side/ a soft-reset won't cause any lost of data.
If that doesn't work, you could try to do a hard-reset:
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen)
3. press power button, while still holding the others
4. after 2 secs release the power button and 2 secs later the other 2 buttons.
a hard-reset will cause loosing all data!

Related

G1 automatically reboots over and over

I'm new to this, I recently decided to download 2 apps at the same time and then before I knew it, my phone just reboot itself. I thought that was normal and then it told me to finger swipe the password. After a few trials, I got it right. Once logged in, the only thing that was visible was the menu bar on top saying that it's still downloading my apps.
I can't access the main menu settings or anything else. The rest of the screen is just black.
What I've tried:
- rebooting (trying to override the automatic rebooting)
- plugging in and letting it fully load whatever its loading
- taking the battery out for at least a minute and putting it back in
- and the poor attempt to reset it back to factory settings starting with holding down the home and power button for at least 25 secs (the triangle didn't show up)
Any advice??
push the power button, release and quickly hold the back button...what do you see?

[Q] LG G Watch R refuse to turn on

This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
inscythe said:
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
Click to expand...
Click to collapse
1. Hold the button until it starts vibrating, then keep holding until it turns off.
2. Press the button to turn it back on and then QUICKLY (as SOON as the LG logo shows), swipe from 11 o-clock to 5 o'clock (diagonally) on the screen to enter the bootloader.
3. Once you see the bootloader, tap > until the red text says RECOVERY MODE, then tap O to boot into recovery.
4. Once you see the green droid robot, tap the screen to bring up the recovery menu.
5. Swipe down until the factory reset option is highlighted, then press the button.
6. Swipe down until Yes is highlighted, then press the button.
7. Wait for the factory reset to complete.
8. Swipe up to highlight "reboot system now" in the recovery menu if it's not already highlighted and press the button to reboot.
9. Wait until the watch boots into the setup screen - this will take about 3x-5x longer than a normal boot, so be patient.
10. Set up the watch with your phone.
siraltus said:
1. Hold the button until it starts vibrating, then keep holding until it turns off.
2. Press the button to turn it back on and then QUICKLY (as SOON as the LG logo shows), swipe from 11 o-clock to 5 o'clock (diagonally) on the screen to enter the bootloader.
3. Once you see the bootloader, tap > until the red text says RECOVERY MODE, then tap O to boot into recovery.
4. Once you see the green droid robot, tap the screen to bring up the recovery menu.
5. Swipe down until the factory reset option is highlighted, then press the button.
6. Swipe down until Yes is highlighted, then press the button.
7. Wait for the factory reset to complete.
8. Swipe up to highlight "reboot system now" in the recovery menu if it's not already highlighted and press the button to reboot.
9. Wait until the watch boots into the setup screen - this will take about 3x-5x longer than a normal boot, so be patient.
10. Set up the watch with your phone.
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Click to collapse
I would have done the following if the thing actually can boot in any way. It seemed that it was stuck at some point in the booting process and somehow went into a 'limbo' state?
Thanks for the complete description, but here's how it ended up to me: it seemed that the watch was in an ON state all the while this thing was happening. I waited about 12 hours, until it is seemingly out of juice completely. Then, putting it back to the charger turned it back on and boots properly. Hopefully it won't happen again to me, or I have to send it back to the seller, really...
LG R watch "not turning on"
inscythe said:
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
Click to expand...
Click to collapse
I'm in the same situation let see if once my watch gets fully charge I will try to do the process, you are not the only one with this problem
---------- Post added at 12:37 PM ---------- Previous post was at 12:29 PM ----------
inscythe said:
This morning I noticed that my watch was restarting itself a few times while on charging dock, so I thought that there might be a new OTA. Then, when I'm about to leave, it just stay dead (it says disconnected on the phone too).
I tried long press (5, 8, almost a minute), nothing happens. When I placed it back onto the dock, it just show full battery icon and then nothing. I tried long-pressing the button while on the dock too, nothing...
I'm at loss here, if possible I'd like to avoid return (problematic, coz it is imported).
Click to expand...
Click to collapse
alextabata said:
I'm in the same situation let see if once my watch gets fully charge I will try to do the process, you are not the only one with this problem
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Click to collapse
The last thing I remember was that I update my watch to the new lollipop android update.
Does it create the problem of in watch????
This process it's no working !!!!!!!
siraltus said:
1. Hold the button until it starts vibrating, then keep holding until it turns off.
2. Press the button to turn it back on and then QUICKLY (as SOON as the LG logo shows), swipe from 11 o-clock to 5 o'clock (diagonally) on the screen to enter the bootloader.
3. Once you see the bootloader, tap > until the red text says RECOVERY MODE, then tap O to boot into recovery.
4. Once you see the green droid robot, tap the screen to bring up the recovery menu.
5. Swipe down until the factory reset option is highlighted, then press the button.
6. Swipe down until Yes is highlighted, then press the button.
7. Wait for the factory reset to complete.
8. Swipe up to highlight "reboot system now" in the recovery menu if it's not already highlighted and press the button to reboot.
9. Wait until the watch boots into the setup screen - this will take about 3x-5x longer than a normal boot, so be patient.
10. Set up the watch with your phone.
Click to expand...
Click to collapse
How can I do the 2 step if the screen don't show any lg logo or any light at all?
By the way my phone says the watch is connected.
Please help
I have the same problem with my LG G Watch, it doesn't show LG logo, just showing charging and blinking with big battery logo while connected with charging cradle.
I keep it for 2 week to wait for battery drain, and again when I connect charging cradle it shows the same thing.
I guess there's something problem with hardware.
Anyone can guide me, how can i fix this.
Need help.
I just experienced the same issue. Leaving the watch to drain the battery does not help. Is there any other solution?
You're the man! Thanks for the step by step instructions! One thing I would add to your instructions would be to do all this while the watch is sitting on the charger. Seems like my watch didn't charge at all and when I tried to hold down on the button nothing happened until I did so with it sitting on the charger during the whole process. I just started to setup my watch and it's at 5% so that was definitely the case!
---------- Post added at 08:57 AM ---------- Previous post was at 08:55 AM ----------
Do the whole process with the watch sitting on the charger. This worked for me like a charm. The reason it's not doing anything is because the watch can't charge until you reset to factory settings.
---------- Post added at 08:57 AM ---------- Previous post was at 08:57 AM ----------
Do the whole process with the watch sitting on the charger. This worked for me like a charm. The reason it's not doing anything is because the watch can't charge until you reset to factory settings.
This happen to me once too. What is did was to just put the watch in the charger n long press the function button for about a min n it started up. For some reason the watch got stuck in a loop while it was charging over night. I have been experiencing a few strange bugs happen during the past few weeks. Such as watch zooming n not responding to touch control n watch not responding to turn wrist light up display.
My g watch also no stay "on" anymore, two days ago [battery was 57%] shuts down suddenly and since then I can not start this watch .
Tried everything, this anoying loop is killing me, if I put it for some time in the charger dock starts for a couple of seconds and shuts down [ sometimes shows starting 36 apps and after finish shuts down again]. Also for a couple of time I entered in recovery mode and reset and wipe, but from today I can not enter in bootloader anymore.
If stays on the charger not showing anything [ only if I kep the buton pressed for 30 sec start to blink the battery icon until I keep the button pressed.
Run out of methods, is something that I am not tried ? Keep all night on the charger , but the same litlle loop [ the watch is very hot on charger but I think is not charging].
Please some one can help me ?
Same issue
mobiemi said:
My g watch also no stay "on" anymore, two days ago [battery was 57%] shuts down suddenly and since then I can not start this watch .
Tried everything, this anoying loop is killing me, if I put it for some time in the charger dock starts for a couple of seconds and shuts down [ sometimes shows starting 36 apps and after finish shuts down again]. Also for a couple of time I entered in recovery mode and reset and wipe, but from today I can not enter in bootloader anymore.
If stays on the charger not showing anything [ only if I kep the buton pressed for 30 sec start to blink the battery icon until I keep the button pressed.
Run out of methods, is something that I am not tried ? Keep all night on the charger , but the same litlle loop [ the watch is very hot on charger but I think is not charging].
Please some one can help me ?
Click to expand...
Click to collapse
____________________________________________________________________________________________________
It started after the 5.1.1 update and we are not the only ones having this issue. I am trying to charge it while in bootloader mode using a higher voltage charger. I will report back if it works
tristarwolf said:
____________________________________________________________________________________________________
It started after the 5.1.1 update and we are not the only ones having this issue. I am trying to charge it while in bootloader mode using a higher voltage charger. I will report back if it works
Click to expand...
Click to collapse
OK,
Charging the LGR in bootloader mode worked but I am still having issues so now I am going to try to re-flash it.
If I leave the watch alone for a couple of hours and I put it in the charger, starts first time showing 36 apps and after it's shuts down. After that it starts for 2 or 3 times but only until those colored balls, then is dead again [ even if I leave it on the charger for all night ]. Also tried with 2.0 A and 1.0 A charger.
The worst is that I can not enter in bootloader mode anymore, when it starts on the LG icon I try in vain with my finger from 10.00 clock to 17.00 , the watch is not responding anymore to this command. Only when I put it on the charger and keep pressed the button for more then 30 seconds the battery icon is flashing, when I relese the button the battery icon disapears.
Very disapointed, I have to throw it in the garbage and I never will buy LG.
LG R watch fixed
mobiemi,
I got my watch back to working. First, delete all android wear apps from your phone do the same for the Android wear app. Next, clean the screen off (since you are having issues) then let it charge for a few minutes to an hour (even if it looks like its not charging it is). Once charge it might come back on all on its own (let it do so). After it tries twice it will not do it power on again (still let it sit for awhile longer). Next, take it off the charger and power the watch on and try to access the bootloader by swiping downward from 11 to 5 and perform a factory reset, put the watch back on the charger. Once done do a reboot and it will attempt to reset but might power off, don't panic mine did the samething. Finally let it sit on the charger awhile later it will come back on in factory reset mode, ready to connect to your phone. Let the watch sit to recharge before downloading the android wear app and connecting it back to your phone. FYI I did three times heres why- once I added an app it went back to having the same issue as before with restarting and dying. So word of advice do not install any apps. Google is working on a new update to fix the issue so be patient. I hope this helps!
Thank you for your detailed explanations, tried your method but dosen't work because I can not enter bootloader mode [ I think my watch has not enough power to start the bootloader ].
The screen is very clean and the watch not react at my command. I remember last week I was able to resurect once the watch with similar method like you, but now has not enough juice to start proper. When I put it in the charger show 1 second the battery icon, then starts with LG icon [ in vain try to enter bootloader ], once from 10 times starts, goes until starting 36 apps and shuts down [ when I left it for a period of time and is not that warm like when is lifted from charger ], but mainly not goes far then colored balls.
I have not another explanation for not entering the bootloader and why not going further than a few seconds. Left it 1 minute, half hour and also all night on the charger [ the watch get warmer ], with multiple charger and also from laptop usb.
My watch is slowly dying, only when I put it in the charger start for maximum 5 seconds and shuts down, after that I try again to start without charger [on the charger not starts at all ] and again after 4 seconds is dead. When starts the screen with LG icon did not react at all to finger touch , could not enter bootloader anymore[ lack of power ? ] I think in a couple of days is dead . Courious when is in the charger for longer period it gets very warm but in vain. Unfortunatelly I have no warranty.
I've had the same issue so I sent it in and I am patiently waiting to get it fixed. In the meantime they sent me a list of items they'll replace...
PCB assembly
Rechargeable battery
Cover assembly
LG2 (no idea what that's going to be)
Sent from my HTC One using Tapatalk
tristarwolf said:
mobiemi,
I got my watch back to working. First, delete all android wear apps from your phone do the same for the Android wear app. Next, clean the screen off (since you are having issues) then let it charge for a few minutes to an hour (even if it looks like its not charging it is). Once charge it might come back on all on its own (let it do so). After it tries twice it will not do it power on again (still let it sit for awhile longer). Next, take it off the charger and power the watch on and try to access the bootloader by swiping downward from 11 to 5 and perform a factory reset, put the watch back on the charger. Once done do a reboot and it will attempt to reset but might power off, don't panic mine did the samething. Finally let it sit on the charger awhile later it will come back on in factory reset mode, ready to connect to your phone. Let the watch sit to recharge before downloading the android wear app and connecting it back to your phone. FYI I did three times heres why- once I added an app it went back to having the same issue as before with restarting and dying. So word of advice do not install any apps. Google is working on a new update to fix the issue so be patient. I hope this helps!
Click to expand...
Click to collapse
I'm having the same problem like mobiemi. I'm trying your method without deleting all android apps in my phone since I wiped data and cache from my watch's recovery mode. Since it cannot connect to my phone due to not being able to boot properly, I don't think it's necessary to uninstall the apps from my phone. But I've been resetting and wiping data&cache from my watch but it's still doing the same thing. It shuts down on its own after "starting apps xx of xx". Sometimes it will boot till the colored dots and after that it will go blank and shuts down.
Yeah, I thought the same thing at first until I got it back up and running the first time and as soon as the old apps were sent back to the watch it started looping all over again. I was able to reinstall my apps after the latest android wear update. My LGR is currently working with apps and holding a charge longer than a day.
kevzz01 said:
I'm having the same problem like mobiemi. I'm trying your method without deleting all android apps in my phone since I wiped data and cache from my watch's recovery mode. Since it cannot connect to my phone due to not being able to boot properly, I don't think it's necessary to uninstall the apps from my phone. But I've been resetting and wiping data&cache from my watch but it's still doing the same thing. It shuts down on its own after "starting apps xx of xx". Sometimes it will boot till the colored dots and after that it will go blank and shuts down.
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Click to collapse
Hope is not true, unfortunately you are after me, after a while you can not enter either the bootloader . For two weeks I do nothing but I try to turn it on.
*If the button does not turn, I put in charger: starts 10 seconds goes out and turns back for another 30-40 seconds [colored balls], sometimes flashing until the 36 apps loaded, then goes off . I tried hundreds of times, placed in charger, power on from button, put back on charger, left and so on until going crazy.
**Because not enter bootloader I thought the touch it not works anymore, but by a miracle last week lit one minutes [came in white screen apps Starting 36] and went out, I powered by button and the screen shows the welcome screen, language, [responding to commands], unfortunately I was in another room and appeared on the screen put me in charge, until I got to the charger it faded again. From then I do not manage to get out of this deadly circle.
If someone manage to escape from this loop please help me with detailed steps.

[Q] My Z1 is completely DEAD

A few hours ago i try to Hard-Reset my Z1 because it keep restart it self while im using it. After i press ERASE ALL DATA or something like that buttons the phone went off and start again with android logo on it with some loading bars underneath. After a few minutes the screen went off, the phone restart and stuck on the booting screen. so i tried to manually restart it with long pressed on power key, didnt work so i use the OFF key in side the sim tray panel. It work and the message Android is Upgrading appears. Optimizing Apps 1 of 3. After it go through 3 of 3 the phone restart again. Same thing appears but the "1 of 3" turn into "1 of 2" AND then it repeat with 1 of 1 apps message. the screen went off again then boom! it's dead. No LED lights, cant turn the device on, charging doesn't work, PC Companion cant detect the phone. I try the "Repair device" options but still not working. Power key+Volume Up doesn't work, OFF key in the sim tray panel doesn't wok also.
Anyway i can do to bring it back?
Ps.Sorry for my bad English

HTC One will not stop rebooting

Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
mblucified said:
Hi all,
Recently my HTC One would randomly have a pop-up that said something along the lines of "To reboot, press and hold the power button" along with a countdown and then the phone will reboot itself. This can happen any time, sometimes multiple times within a half hour, even when it is charging.
The last time it happened, it rebooted, got to the blank black screen, and rebooted again. I've plugged it in to charge but it would not stop rebooting. I've unplugged it to let it run out of battery so hopefully it would stop rebooting itself and I can try charging it again. Once it ran out of juice, I charged it and it continued rebooting itself. Pressing the power + volume keys only worked twice but the screen wouldn't stay long enough for me to select fast reboot or factory reset before rebooting itself again. Now pressing power + volume keys doesn't cause any effect on the phone.
I've never tempered with any of the software settings on my phone and it has been sent for repair three times last year. Also, my laptop does not recognise the phone when I plug it to my laptop.
Any advice would be much appreciated! Thank you in advance!
Click to expand...
Click to collapse
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
alray said:
Normally you get this message when holding the power button. So this message in addition to the rebooting issues makes me believe you have an hardware problem with your power button, maybe its stuck?
Click to expand...
Click to collapse
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
mblucified said:
I tried pressing on the power button, it seems to be depressing fine. Is there any way I can affirm this?
Click to expand...
Click to collapse
I think what you explained at post #1 is enough to conclude your power button or something hardware related to it is the problem. I think you'll have to send your device for repair unfortunately unless you want to open the phone yourself to have a look which is not always good idea.

HTC One M7 non-rooted, hard reboot loop - need help

I've got an AT&T HTC One M7. It's non-rooted and has stock firmware. Android updates from AT&T are installed when pushed. It's all pretty routine. As of yesterday evening, this phone started rebooting and won't stop.
If I leave it alone, it vibrates (normal startup notification), goes to the green on white "htc" screen for a few seconds, then goes blank and starts over. I can get to the bootloader screen, and I've gotten it to start in safe mode as well, but it always restarts again within a few seconds.
Things I've done/found:
- Holding down the volume down button while it restarts takes me to the bootloader menu, but the buttons don't seem to work correctly when I get there, and it always restarts again within a few seconds.
- I managed to start it in safe mode a few times--I think by holding volume up and volume down at the same time--but it restarted before I could do anything.
- I removed the SIM card. Same thing.
- I let it reboot until it died. As soon as I plugged it in, it started the same thing again.
I'm starting to think it's hardware failure, like the power button is constantly making contact, even though the button feels fine to the touch. Note that I get to the bootloader just by holding the volume down button. I don't have to touch the power button. I'm not certain whether that's normal. Can anyone give me any ideas or even just verify that it seems like a hardware problem?

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