Database Develop

Screen get's messed up with Helmi BA WM2k5 AKU2.6 during charging

Hi,
I have a Qtek9090 which I upgraded yesterday to Helmi BA WM2k5 AKU2.6 Beta (v.1.1.2 Beta).
Everything went fine and I do like it (apart from the usual problems with WiFi, BT,...).
However I got into a shock-state when I turned it on this morning after leaving it in the craddle during the night for charging:
It would turn on, but the screen was completly f..ked up!!!
I did a Softreset -> screen still messed up
I did a Hardreset -> screen still messed up
I did reflash the upgrade -> screen still messed up
I took out the battery for half an hour and put it back -> still the same
After many resets and so on, suddenly I got the color stripes again and the phone booted normaly. I did not even loose any data.
Next I put it to charge again and after a while (the screen went off meanwhile), I turned it on and guess: scrambled screen again.
This time, I did the Reset this way: battery-notch off, kept the Softreset pressed and simultaneously put the battery-notch on again.
Is this a known problem (shouldn't be - I searched the forum!)?
Why does this happen?
Any ideas???
Also, I have these questions:
- What is this selection one has to do after the upgrade for (2. and 3. item YES)? What should the first item be: YES or NO? Can this be the cause for my problem?
- Would it be wise to downgrade again? (In case this is a defect -> so I can try to claim warranty, if things get worse...)
- What is the patch for energy management for? Where can I download it, as the link in the Wiki does not work? (Has this to do with my problem?)
Thanks,
vma

The problem remains.
It does not seem to depend on the charging, but happens when the device is turned off for some time.
When I turn it on it will either work fine, or funtion with a wild flickering screen.
Arrggghhhh!!!
Am I the only one with this problem?
Cheers,
vma

Hi,
Some month have passed on this issue. The reason I did not post about it, was because I had to send my BA for repair and one never knows if the "enemy" is listening... Now the warranty has expired anyway and mey BA is fully working.
It may have been a coincidence, but one day after the upgrade the screen went mad and totally messed up. Only 1 Hardreset in about 100 tries would bring it back to normal for some period of time and even reflashing it with WM5 or 2003SE would not make it work normal again.
The screen would get messed up suddenly for no particular reason, normally during a standby.
At the end I had to send it in for repair, which was actually a good thing, as I complained about the loose stylo and bad working hardkeys, all within warranty.
I got a new key-pcb, backside and they reflashed the device with 2003SE.
I am almost sure that I must have done something wrong with the upgrade to WM5.
Strangely I was able to flash 2003SE onto it, though it did still not work properly: hours with messed screen and sometimes out of the blue I would turn it on and the screen was OK again for a few hours.
Could it be a bad cable connection, which got repaired as well? Was it just a software problem?
One of the things I was in doubt with: when you enter this menu to format the device, the instructions say to switch two options, but the menu on my device had three options. Sorry - I do not exactly recall the details.
Anyone with an idea, why my device went mad?
As a side-note: while WM5 was great, while it worked during the one day it worked. I specially liked to be able to turn the device completly off or being able to remove the battery without loosing data.
However: not having my beloved BA fo two weeks made me reconsider doing experiments on it. Since I have it back I did not reconsider flashing it again.
But I would like to understand what had happend...
Cheers,
vma

May I assume from the lack of replies, that this was a pure coincidence on my device?
Nobody else experimented this weird problems after upgrading to WM5?
I am considering upgrading my phone again, essentially because I am tired of being afraid of discharging the battery and thus losing all data...
Cheers,
vma

Kaiser died while deleting file from SD card

Good day forum,
I would really appreciate your help on this:
This afternoon I deleted a file from the Kaiser's Micro SD card (a jpeg picture, but a pretty large one).
While deleting you clould see the "working" symbol in the middle of the screen until the symbol froze. I left the unit alone for about five minutes (way enough time to delete a file......) and made a soft reset since the Kaiser would not react any more.
Since then the unit behaves very strange: after starting you can hear the vibrating alarm for a second and the screen shows "smart mobility". This screen stays up for about 15 seconds but the display of the SW version etc. will not show up any more. The units shuts itself down and repeats the same procedure over and over again.
I check the forum, to no avail. Yes, a hard reset is still possible and was performed twice, no success.
Can anyone give me a clue what is wrong. My Kaiser is a German model with original ROM, nothing changed from the original. Reflashing the unit by myself is not possible since there is no German Kaiser ROM to download. And it might not cure the problem.
Thank you all
GZ

Try to pull out the microSD...

I had a similar issue deleting alot of files with pocket mechanic. Left it on for a few minutes, just to realize that it died on me. Apparently, with some trouble shooting steps, i was able to resolve the issue. Make sure your phone is connected to a external power supply(not the computers). I found out that the battery i had was on a critical low, everytime i boot it up it would just reach the smart mobility screen and just turn off. (which was strange because i had 70% battery life before i deleted the files) Eventually, i figured out the battery was drained. I immediately plugged it into an external adapter(using pc's wasnt enough power) and managed to get into the today screen. I let it charge a bit and everything was resolved. Hope this helps! goodluck

All,
connecting the Kaiser with it's original Power adapter (5V, 1A) made no difference. The unit will not even go in charge mode, it keeps rebooting every 15 seconds. I left it like this for 30 minutes and gave up.
Is there anybody who can tell me how a business critical device like this can die while deleting a standard file from the SD card in such a manner that I have to turn it in for repair (propably gone for weeks)? What did I do wrong?
If this is a standard on these type of devices I have to rethink my decision. I was facing the same issue with a Sony Ericsson K800i which died during transfer of a file via Bluetooth. Had to send it in for repair (2,5 weeks gone), but SE admitted that it was an OS bug and released a new FW available for download 1 month later.
I can still hard reset the TyTN and I can get into bootloader mode while pressig the camera button during startup, but I am missing the original German ROM to reflash the unit.
Any help out there?
Best regards
GZ

have u asked HTC see what they say or try cingular? See what they sar

Color Bars Help Please

Tried to flash button rom with full battery. Comunication error. Only boots to 3 color bars. Every time I retry the flash the phone starts flashing on and off.

Mmmmmm
What is the problem....?
Does your wizard dont begins... so it wont wake up... dont start ?
You cant turn it on?
What do you mean with turn on and off?
is blinking?
If the problem is its blinking and dont stands on... it is a serios problem but if the wizard saty on ... what ipls and spl got?
What did you do?
Men we need to much info..... than it is on bootloader, i cant upgrade etc etc etc.

FUUUUUUU******@@@@@
while flashing the button rom, i got a communication error. At random times after connecting the phone via usb the screen flashes on an off and communication is lost. sometimes the phone gets mostly through the flash, sometimes it wont even start to flash. But here is the f-ing kicker, while trying to recover in the button flasher proggie, my computer locked up and WILL NOT TOUR BACK ON. thats right, i lost my phone and computer in 5 minutes thanks to this flasding sh*t. i am only able to access this forum via a blackjack II smartphone.

OK, Feeling better
Sorry about that.
I got my computer back on.
It wouldnt even go to cmos so I traded out my cpu, still didnt work.
Put the old cpu back in and it booted just fine. Not sure why that happened but at least my computer is back on.
Ok so back to the phone. It boots to the 3 color bar screen and shows IPL/SPL as 2.25. After connecting the USB cable it will sometimes start flashing, not always. If I restart the button rom flasher it will start to flash, after getting to some % the phone starts flashing.
By flashing I mean the screen flashes on and off. Likely the phone is rebooting itself constantly.

Undo?
Is it possible to just undo what ive done? Is the old info still on the phone? IPL/SPL are still the same as before.

No, your old info is not on the phone anymore. The first thing that is done when the flashing process begins is deletion of your flash on your phone. This may seem like a n00b question, but have you tried using a different USB port? DO NOT flash with a port off of a hub, they are usually under powered when compared to direct board connected ports. Try one on the back of your tower(or directly in your notebook whatver.) and see if that works.

It also failed on the back usb port.
All is not lost is it?
I believe that this phone might need a new battery.
I had some problems with the phone turning off when it wasn't supposed to but it hasn't done it in a long time so I though I was ok. Do you think that a new battery might allow this downgrade to complete?

Its possible. The Wizard is kind of a tempermental device....it flashes when it wants to some time. You can try and see if a new battery is what fixes the problem, but in all honesty, it could be anything.

Xtrange
ok
try to get connecte with that cable other device, maybe is broken the cable...
try another usb port...
download again the button rom, maybe is corrupted.
lets wait what happen

Its your battery , replace the battery and it will charge and then you can flash it,you can get two batteries for a tenner on ebay

Battery
OK, so once the new battery comes, it will charge via usb and wall charger just as it would with the OS installed? Im not sure if charging is dependent on the OS at all.
Thanks for all of your help guys.

Does it charge?
It charges??????
in bootloader dont charge men....
if the phone stuckson welcome screen maybe charges, on htc logo dont, neither on splash screen.
All we do is try to help people to upgrade and try to found solutions for those who made a bad upgrade, but i didn't cook, and dont develop anything so my only contribution is for experiences.
Hope your wizard revives.

My wizard does not bootup...only three color bars
I was trying to flush with new ROM and it stopped after 100% and in the mean times, my system rebooted. Now I got this MDA with three color bars, battery is OK but important thing is that it does not connect to computer thru Active Sync............any help>

[help] Diamond only powers on sometimes!

Hello guys!
I'm having some trouble with my HTC Touch Diamond. I am running the latest ROM, and the phone has worked perfectly since I've got it!
But one day it suddenly powered itself of during a phonecall and I was not able to power it on again. I removed the battery, put it in again, didn't work. Took out the battery and waited for almost 30 minutes, tried again and now it worked!
Since then the phone locks up in no systematical pattern (when I wake up in the morning it mybe locked itself, sometimes when I listen to the radio or typing an SMS..). Do you have any idea what the problem might be? Can't type in the serial number as I just have managed to turn it on.
What should be mentioned is the behavior when trying to start it. Either the phone gives no respons, or it "buzzez" and the display shows "touch diamond", but the rom version is not appearing down to the right. When it starts, it starts just as it should and no error messages is displayed.
I have not tried doing a hard reset yet, which I must say is considered the last option.
Have anyone experienced something like this? Or does anyone have a suggestion about what might be causing this?
Thanks on beforehand
Edit: have performed a hard reset now (did not format the 4gb). But the problem is not gone.. The phone just died while surfing. Now it locks at the green windows mobile-screen just before the homescreen loads (if it even boots at all...)
Please help anyone!

Odd Kaiser Problem - Shuts Down on Web Browsing

Don't know if this is a new problem or a different appearance for a common problem, but my kaiser has taken to switching off when I browse the web (on battery). On charger it's fine and I'm posting like that now.
I'll start at the beginning
For Most Web Browsing I Use Opera 9.51 Beta 15894 over the last fed weeks I had recieved a number of low space warnings and removed various programs to try and resolve it without success. I went to check the size of Opera's cache and found the Application data/Opera 9.5 Beta folder was full of Corrupted files marked at sizes ranging from 18Kb to 1.3Gb (unlikely since the drive is only 256Mb)
I tried various routes to delete these files, booting into safemode, downloading scandisk style tools (which despite advertising only scanned/repaired mmory cards.) In the end I simply renamed the folder and recreated the original Opera folder.
Since then, if I'm using the internet whilst not plugged in, the phone will turn off after 15 minutes. The browser in use doesn't matter what browser is in use (opera and skyfire have both done it)
Sometimes it then has dificulty turning back on, reaching the Windows Mobile Screen and shutting back down. But if you wait a few minutes it will turn on fully.
In some cases the battery is still full and can go a whole day of idling/using apps/making calls and texting without problems but will shut down again on using a web browser.
I'm usually quite good at isolating problems, but this has me stumped at first I though an Opera bug or Virus, but skyfire ruled out the former and I can't find any information on the existence of the latter. Does anyone have ideas/suggestions?

I don't understand why it only shuts down on battery power, that's a strange one, but I guess the first thing to do is sort your low memory problem.
Have you tried clearTemp?
http://mobisapienz.com/index.php?option=com_jdownloads&Itemid=82&task=finish&cid=50&catid=12
This attached cab can let you have a look at what is taking up space.
Have you considered backing up and hard reseting?? That sorts out every problem!

At first I thought it was a battery/charging issue - which Opera certainly does affect. If I leave Opera running in the foreground during a charging cycle then a charge won't last more than a few hours - I think the browser regularly does refreshes powering everything on and using almost as much power as it's getting in to it. But the fact in this case that after finally getting it turned back on I have enough power to go the whole day suggests it's not that.
I saw the link for these utilities earlier today and will take a shot at using them. I worry however that these corrupted files showing a size in the Gb range may throw everything off and I won't find the real culprits.
With my two previous phones (HTC Wizard and Nokia 9300) Hard Resets left me with no end of problems - so whilst I have it in my mind it will be the very very last resort.

Well I hope one of the programs helps you find the problem.
As far as hard reseting goes, it should put your phone back to normal with everything cleared!? - a fresh start!!
If I didn't flash new ROMs so often I'd do this regularly anyway just to stop the phone lagging etc....
Before I hard reset I always think "if my phone got stolen what would I be gutted about losing" - I back those up and get it done!
I'm sure you can find some free backup software on a search, PIM backup is the obvious one.....
Good luck.

i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.

operative1 said:
i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.
Click to expand...
Click to collapse
@Operative1
I was thinking the same, especially when it started happening during phonecalls as well.
However yesterday I found that the file corruption problem had spread affecting several other apps as well as Opera. Pocket player was the worst affected.
So I went for a Backup and Hard Reset and it went off without incident. I've been intermitently testing Opera this morning and it hasn't done it yet.
I'm also know the corruption was affecting my registry, so I'm wondering if it was also affecting the charging/power management software.
I'll keep monitoring and report back if it re-appears.

Phone Shuts down when browsing web
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!

h22lude said:
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!
Click to expand...
Click to collapse
Mine has now spread and affects everything, phone calls, texts, last night it went using Pocket Player. I've been considering fully discharging and recharging the battery but these intermittent cut-outs don't allow it to fully discharge.
I'm going to be buying a new battery soon in hopes it fixes it.

Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!

h22lude said:
Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!
Click to expand...
Click to collapse
8 hours in with the new battery and no problems. I've upgraded to a 2600mA one so I'm hoping the extra life will allow me a full charge/discharge cycle to prevent it happening again. I'll also be disabling charging duuuring internet connection sharing.

Sweet so no more turning off while browsing the web??? Where did you get your battery from?? Thanks!

A new battery would be the only fix for this. I had the same problem a while back with mine and I took a volt meter to the old battery and at full charge it was only out 3.6~V instead of the 4.2 so when something like a data connection was going the phone didn't have enough power to stay on and it shut off. it got so bad at one point that I couldn't even boot the phone without plugging it in.

anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks

nandoabdalla said:
anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks
Click to expand...
Click to collapse
a new battery completely solved this problem for me.. Got a cheap one off ebay..

OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?

travelingsurfer said:
OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?
Click to expand...
Click to collapse
Backup any important data, contacts ect & hard reset.

A new battery fix my tilt problem
I replace the battery of my tilt on August for this
http://www.smavtronics.com/1600mah-l...lt-series.html
$18 dls shipped.
And since then has been working like a champ, no more reboots or going off, I have been using the Skyfire a lot in the last two days with the normal phone calls and the battery is still at 36%
This has been the best $18 dls that I have invest.

Mister B said:
Backup any important data, contacts ect & hard reset.
Click to expand...
Click to collapse
i try 'clear storage' in the settings, put 1234, after that i install the HardSPL, put a new room and new radio version.
hard reset its different?
how i do this?

sorry for the question, when i install a new room i do a hard reset follow this steps:
d. NOTE: After you flash the ROM, when you get to the whole "Please tap the
screen to begin setting up your Windows-Mobile based device", hard reset by
holding down the two soft keys while pushing the stylus into the reset hole.
You should get to a white-colored screen. Just follow the directions on that
screen and then reboot. This fixes many issues, and is also known to make your ROM perform at 100%.
my last choise is buy a new battery!
travelingsurfer, the battery do you buy is 1600mah?
i question this because my frind have a kaiser and i change my battery with him, but my problem not solved!

I replaced it with the exact same brand/model that was in there to begin with. it is 1350mah
Once I can get it to turn on all the way again, i'm going to backup everything and try the hard reset.