So i bought a G1 (Again), and i had it unlocked. Bought the code ($20, dont remember where exactly?) and received it within five minutes, great! I entered and was on the way to using my second G1 with AT&T. Well good times never last long, i flashed the 'Danger' SPL and fried it. Sent it in for repairs, received it, and, of course, its locked to T-mobile, new board=new IMEI which means i need a new unlock code. I called up HTC like they said i could last week and was told id receive a call within 48 hours with a code. Problem is, its been 48 hours!! So, im sitting her with a practically new G1, which i cannot use, this really sucks. So does anyone know where i can get the cheapest code? I dont really want to go and give another $20 for a code when HTC said theyd give it free and didnt follow through...If theres anything cheaper, please oh please, let me know. i planned on using the device monday when i got it back!
lstat said:
So i bought a G1 (Again), and i had it unlocked. Bought the code ($20, dont remember where exactly?) and received it within five minutes, great! I entered and was on the way to using my second G1 with AT&T. Well good times never last long, i flashed the 'Danger' SPL and fried it. Sent it in for repairs, received it, and, of course, its locked to T-mobile, new board=new IMEI which means i need a new unlock code. I called up HTC like they said i could last week and was told id receive a call within 48 hours with a code. Problem is, its been 48 hours!! So, im sitting her with a practically new G1, which i cannot use, this really sucks. So does anyone know where i can get the cheapest code? I dont really want to go and give another $20 for a code when HTC said theyd give it free and didnt follow through...If theres anything cheaper, please oh please, let me know. i planned on using the device monday when i got it back!
Click to expand...
Click to collapse
Call em back. Or wait. Those are your 2 cheapest options.
As a side note, I really cannot understand the difficulty in installing the 2005 SPL. I have done it on at least 10 G1s and never had any problem whatsoever.
I really dont get it either. I checked and my radio was the right one, was i supposed to flash it again maybe? Either way it fried it, and now i have an usable G1..
Call HTC back. The same thing happened to me and the customer service person was able to give me the code over the phone.
It would be much easier if tech support would just give it to me, i guess ill just have to make time to call them back today.
I got my code on ebay for $6. Took less than an hour to receive the code.
So i called HTC earlier to ask about it, it had be 48 hours. They looked it up and the request was put in for a code yesterday and i will not be able to get it until tomorrow. Why?? I should have had the code wednesday since i called monday. Theyve been great to me in everyway except for this...
Related
So, I just got my G1 back after it stayed for a week in this Chinese repair shop. The Chinese men were not successful.
I'm just about to leave for the T-Mobile store. After I figure whether the warranty is in effect, I will come up with a clever reuse to trick the T-Mo man into sending in my brick for repair.
What's the best lie to tell?
Hi,
I was too careless to follow directions and ended up bricking my phone.
Can you give another G1, so I can do the same?
thanks
I'm afraid that won't work. Unless I pay the salesman like $50 to keep his mouth shut.
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
So I can just tell them I was updating to cupcake and it won't boot?
Saiboogu said:
Just tell them you got an OTA and it never booted back up. Must have been a corrupt download or something.
Click to expand...
Click to collapse
This is the best one. It's more efficient if you do it over the phone.
GenericNode said:
Why not call them now? Pop your fraudulently-bricked-phone-returned-under-warranty cherry.
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Click to collapse
Thanks for the replies. I was thinking of just going to the store, since it's on my way to work. What's the downside of telling them in person?
nasman1993 said:
So I can just tell them I was updating to cupcake and it won't boot?
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Click to collapse
Pretty much, just leave out the "I was updating.." bit. Blame the phone. "It said there was an update available. I hit OK, and it went dark..."
wddglr has a good idea about calling to save the trip. And a funny quote too.
EDIT: Missed your reply. Well, I don't have a store within an hour of me, so I would always wind up calling. If you have the choice though.. Might be easier to pull it off without worrying about the look on your face. Not sure of any other downsides, since I never deal with any stores.
Alright thanks so much. Since it's on my way to work, I'll just stop by at the T-Mo store and tell them. Hopefully my warranty is still in effect...
I literally just went through this if you've had you're g1 for less than a year just call tech support and they will send you a new one free of charge (you might have to pay the shipping depending on your insurence plan) good luck.
Thanks for the reply Supergoat. WAIT, you have to have an insurance plan to get it repaired?!?! Warranty alone doesn't work?!?!
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
Saiboogu said:
I think he's implying that you might need to pay for shipping on warranty swaps if you don't have insurance. Not that you need insurance for the warranty itself.
And I think that only applies on the phone anyway.. I've heard stories of people swapping in person, doubt they'd charge shipping then. Good luck.
Click to expand...
Click to collapse
This may be a stupid question, but do you have to return the old one?
I just got off the phone with them, and they told me they can't do anything since I bought the phone from craigslist. He gave me HTC's phone number and told me to call them, since they will be able to do something. I'll call tomorrow morning since they're closed now, and see what they say. The T-Mobile representative said he doesn't know how much they'll charge or if they'll charge me at all. Hopefully this works out.
I had a similar situation since I also bought my phone off craigslist. HTC kinda gives you that threatening if they notice anything was modified on the phone you get charged bit. I was fortunately able to downgrade the phone to an RC29 (are you sure you shouldn't be attempting to throw that on instead of 7) then I upgraded it up with normal rc33 then cupcake. They took it and replaced my mainboard (my phone was overheating and unable to charge a battery fortunately the T-Mobile star gave me one of the stores batterys from a display device which gave me enough time to downgrade and get back up to cupcake) and didn't charge me anything so I lucked out. Goodluck!
I just got off the phone with HTC. Before I bricked my G1, it was RC29. They sent me shipping instructions and everything, and said I should be paying only for shipping, and $39 or less for repair. Hopefully everything goes well. I'll post my results.
Sometimes you can lie and say you bought the phone from a tmobile authorized dealer and they will swap it out. Just say it was a t a booth in the mall. This has worked for me in the past.
Also for the info on TMobiles warranty policy, if the phone was bought from them or a authorized dealer they will replace the phone for free, if you tell them the thing won't turn on they will not make you go thru more then taking out the battery and SD Card then putting the battery back in. If you tell them the phone will power on they walk you thru a bunch of steps. On a couple of my exchanges the rep sent me out a new phone, battery and wall charger.
You do have to send the broken one back, they send you a shipping label with the refurb phone they send you. Within the first year of owning a new phone with TMobile, insurance is only used if the phone is lost/stolen, water damaged, you broke it on purpose or you tell them strait out "i was flashing the newest JACHero ROM and blam it bricked!"
just call and say your phone isnt working. thye will try to wipe it, tell them its not working. they will send you a box with the new phone. you send back th eother one. dont say **** you dont have to. just keep it simple. DO NOT TELL THEM ITS ROOTED.
Well I'm going to ship it to HTC today, and they should be replacing it for free (I hope). I did go through HTC with this, not T-Mobile. T-Mo kicked me after I told them I didn't buy it from them. I told HTC I bought it from a private seller and they were like "ok that's cool."
I too once freaked out (not to be confused with my earlier freekeout) when my JFroot-to-cyanogen-to-hero theme went AWRY, and bricked at the g1 logo....
I sat there thinking of how much I screwed this one up, and promptly realized that insurance covers anything....and yes I will say, ANYTHING.
there is no limit to a customers stupidity
so without hesitation i made my 13 minute drive.
waited 10 minutes for a tmobile rep. explained that i booted up my phone this morning and it never booted after 2 hours of pocket time....also threw in that ive been on hold for a good hour restarting and trying differnt tricks...
without any hesitation, she typed up a few things, checked in the back and i was onm my way....
she said that if anything happens to bring it back, and if the next 3 brick aswell, then they will automagically give me a NEW phone....IE DIFFERENT model...as to keep who she repeatedly referred to me as a good "customer" happy
so im psyched. they don't know how lucky they were. and my new (seemingly) faster dream are back at it...
just biding time for that XDA app to get out of beta (or atleast become more stabile)
I bought a T-Mobile G1 off ebay, but its locked
If I flash the rom will it unlock it? I have no reply from seller and tmobile wont give me unlock code unless original user contacts them (must be 90 days use)
Or anyone know how to unlock? I'm in Australia
Thanks.
theoneonly said:
I bought a T-Mobile G1 off ebay, but its locked
If I flash the rom will it unlock it? I have no reply from seller and tmobile wont give me unlock code unless original user contacts them (must be 90 days use)
Or anyone know how to unlock? I'm in Australia
Thanks.
Click to expand...
Click to collapse
When you flash the phone it will not unlock it. You can use one of the other unlocking services they offer online.
Do they work? Is there anyway I can get it done free?
theoneonly said:
Do they work? Is there anyway I can get it done free?
Click to expand...
Click to collapse
Yes they work. Alot of people on here have done it. The only way you can get it done for free is thru T-Mobile. Even tho you bought the phone second hand they should still do it for you, but being your in Australia I don't know if there policy is different. You can try to find someone you trust in the US and give them you IMEI and have them call it in for you.
Good luck with tmo, I tried everything even when I was a customer and they said wait 90 days. After I cancelled with them and asked again they said you have to be a customer with G1 data plan for 90 days. Other then that there is NO NO NO free way to unlock.
I have unlocked my girls G1 and my own with www.unlock-tmobileg1.com for $24 bucks and I got the code in about 20 minutes, another member here asked me what to use and I pointed him to them, he got his code in 12 minutes. I heard you can do it on ebay for a little less but I never tried it so I can't say for sure.
double post
crpercodani said:
Good luck with tmo, I tried everything even when I was a customer and they said wait 90 days. After I cancelled with them and asked again they said you have to be a customer with G1 data plan for 90 days. Other then that there is NO NO NO free way to unlock.
I have unlocked my girls G1 and my own with www.unlock-tmobileg1.com for $24 bucks and I got the code in about 20 minutes, another member here asked me what to use and I pointed him to them, he got his code in 12 minutes. I heard you can do it on ebay for a little less but I never tried it so I can't say for sure.
Click to expand...
Click to collapse
I wouldn't unlock your phone either. You prolly didn't pay your bill you cheap s.o.b.
Nope, and I suckered my way out of the contract without paying a ETF, after only 26 days. Har Har Har, 2 new G1's for only 150 each and first months bill. Oh and got it online when they had the free activation sale.
crpercodani said:
Nope, and I suckered my way out of the contract without paying a ETF, after only 26 days. Har Har Har, 2 new G1's for only 150 each and first months bill. Oh and got it online when they had the free activation sale.
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Click to collapse
haha nice. I got a second phone I'm waiting to get out of contract. Don't know why I got a second phone, guess I was tryna do it big.
I just moaned about getting no service, which was actually true. I just made it seem worse then it really was.
crpercodani said:
I just moaned about getting no service, which was actually true. I just made it seem worse then it really was.
Click to expand...
Click to collapse
Yea I don't think that would work for me considering I had that line for about 3 years. And I won't get rid of my other line with the G1 so they would be like you get service on one phone but not the other.
Tell them your son is in a boarding school out in the boondocks and he gets no service there. Just use the coverage map and see what area closest to you get little to no service. They will take 3 or 4 days to check it out then you can get out with no ETF. Gotta be crafty with your lies, just cuz you had service for 3 years doesn't matter much since now your son is going to school in a area without any reception, with you being a long standing customer AND having other lines they would rather keep you happy and lose 1 lines then risk losing you completely.
crpercodani said:
Tell them your son is in a boarding school out in the boondocks and he gets no service there. Just use the coverage map and see what area closest to you get little to no service. They will take 3 or 4 days to check it out then you can get out with no ETF. Gotta be crafty with your lies, just cuz you had service for 3 years doesn't matter much since now your son is going to school in a area without any reception, with you being a long standing customer AND having other lines they would rather keep you happy and lose 1 lines then risk losing you completely.
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Click to collapse
Aaahhh you crafty bastard. I didn't even think about that. I think I will give that a shot.
supremeteam256 said:
Aaahhh you crafty bastard. I didn't even think about that. I think I will give that a shot.
Click to expand...
Click to collapse
let us know how it goes!!! ahah
Yea I wanna know how it goes too. I am sure it will work out, just be nice lol. I was all like "I hate the other carriers, you guys or so coolzzz and I love the myfavers to it is really awezomezz I will come back to you my love once you get service in my sex dungeon mmmm yaaa" ok well maybe not quite like that.
crpercodani said:
Yea I wanna know how it goes too. I am sure it will work out, just be nice lol. I was all like "I hate the other carriers, you guys or so coolzzz and I love the myfavers to it is really awezomezz I will come back to you my love once you get service in my sex dungeon mmmm yaaa" ok well maybe not quite like that.
Click to expand...
Click to collapse
I know you a suckin up mutha trucker. Well when it comes to **** like this I don't take no for an answer. I'll become a real asshole on the phone, had to deal with ADT earlier on the phone and in the end finally got my bill reduced each month now.
ADT? Get a .50 and some motion sensors.
crpercodani said:
ADT? Get a .50 and some motion sensors.
Click to expand...
Click to collapse
Oh my house is a fortress. I got ADT, security camera's all around the house, glock 26 with a 31 round clip, a bull **** hi point 9, tec-22, baby .380, and been thinking about getting something new. Been looking at some AR's. Want to get me an assault rifle before they try to put another ban on em. I'm just ready. I've had to many issues at my past apartments. Now that I'm in my house now I'm low key but ready. But I was thinking about ditching ADT cause well **** you just read what I got.
I bought it, and its unlocked. I notice when the keyboard is shown, and you press the screen forward its not strong. Is that usual?
Thanks.
theoneonly said:
I bought it, and its unlocked. I notice when the keyboard is shown, and you press the screen forward its not strong. Is that usual?
Thanks.
Click to expand...
Click to collapse
You talking about when the screen is out and you press on the screen?
i usually try to stay away from tmobile customer service, especially over the phone, but on my spare G1 the speaker just went all fuzzy and now even at the highest volume wont play anything, i know its not the audio on the phone since i can plug headphones in and everything plays just fine. so the question is, can i return my spare g1, which i did not get from tmobile, in place of my actual g1 that i got from tmobile and get this taken care of or should i just buy a new speaker off ebay. thanks guys, let me know what yall think.
i have a few friends that work at tmob here around town, i am trying to get ahold of them and see if they can get this worked out for me as well.
my opinion, call HTC and let them fix it. The G1's are all still under warranty, and they have a quick turnaround. I was VERY happy with all they did for me. It cost me $5 for shipping to them, they covered the repair and shipping back. WAY cheaper than Tmo charges for shipping. Plus, you keep your phone (they dont just replace it with a "refurb" like Tmo)
gospeed.racer said:
my opinion, call HTC and let them fix it. The G1's are all still under warranty, and they have a quick turnaround. I was VERY happy with all they did for me. It cost me $5 for shipping to them, they covered the repair and shipping back. WAY cheaper than Tmo charges for shipping. Plus, you keep your phone (they dont just replace it with a "refurb" like Tmo)
Click to expand...
Click to collapse
alright sweet. i was just looking at the service manual, replacing the speaker doesnt look hard, but 5 bucks is a steal. time to get in touch with them, revert to stock firmware and ship it off. what was the turnaround?
took a couple days there (I sent it priority mail), it was there for 2 days and they called to tell me it was already shipped. The longest wait was for their FedEx ground service which took a week. I think you can request faster service if you pay it, I wish I had asked cause it was a LOOOOONG week.
gospeed.racer said:
took a couple days there (I sent it priority mail), it was there for 2 days and they called to tell me it was already shipped. The longest wait was for their FedEx ground service which took a week. I think you can request faster service if you pay it, I wish I had asked cause it was a LOOOOONG week.
Click to expand...
Click to collapse
haha yea i know what you mean. luckily this is my spare and i still have my actual one. i was just doing some more reading in the manual and it says if audio if distorted or not clear to re-flash rom code. im going to try to go to another rom and see if audio is still fuzzy. it may just be a bad rom.
edit----- ok a flash of a different rom didnt do the trick. i am going to call up HTC on monday and get this straightened out. i hardly use the speaker, my phone is usually on vibrate, but no point in having an awesome device if EVERYTHING doesnt work ;-)
so i sent my phone back for an rma. they were going to send me an xcode for a replacement motomaker phone, rather than fix mine and send it back. the problem is... i have been five days waiting on my xcode. i was told by customer service that i should have the code in 24 hours. <--i called them 24 hours after they received my busted phone. since i didnt have the number yet, they forwarded my case to motomaker support. i got an email from them on saturday stating that i should have one by the end of the week. so here it is wednesday and i still have yet to received my code. i am getting extremely impatient. i missed out on the current soak because of it.
anyways.... how long did it take you to get your xcode? i know they work weekends, and i know they are working round the clock in that factory. it just seems like i should have the code by now.
-patrick
Lots of these fall through the cracks. My rma experience was similar. Lots of phone calls did the trick.
Sent from my XT1058 using Tapatalk 4
thanks. i am going to call them today at noon. that will be six days. i just wish i could make a decision on what my new colors are going to be.
I have had a HELL of an experience with my phone RMA. First they said they would replace it, then changed their minds and said they would fix it. So I sent it in. They have had my phone for 15 days and they haven't even entered it into the RMA system. I have spent hours and hours on the phone (beginning more than a week ago) and chatting online and had it "escalated" multiple times. I was hoping my experience was isolated; apparently it isn't.
I love my Moto X and I love Moto's new life, but they need to get their support together NOW or they are going to lose customers. I was about as patient and happy and trusting of a customer as they could ever expect and they have completely drained all of that good will.
tll;dr Moto needs to work on support. If you RMA a phone ride their butts and make sure it gets done.
Update: Just got a call. They are now replacing my phone with a free case. I now have to wait 24-48 hours to get my code.
rubiksmoose said:
I have had a HELL of an experience with my phone RMA. First they said they would replace it, then changed their minds and said they would fix it. They have had my phone for 15 days and they haven't even entered it into the RMA system. I have spent hours and hours on the phone and chatting online and had it "escalated" multiple times. I was hoping my experience was isolated; apparently it isn't.
I love my Moto X and I love Moto's new life, but they need to get their support together NOW or they are going to lose customers. I was about as patient and happy and trusting of a customer as they could ever expect and they have completely drained all of that good will.
tll;dr Moto needs to work on support. If you RMA a phone ride their butts and make sure it gets done.
Update: Just got a call. They are now replacing my phone with a free case. I now have to wait 24-48 hours to get my code.
Click to expand...
Click to collapse
yeppers... that is definitely where i see my issues heading. i am about to give them a call. i assume you had an rma number when you sent it in and they just now opened the fedex box? on a side note... i was thinking about just ordering one and having them put a hold on my card since it is taking so long. but after your story i dont think that would be the wisest thing for me to do.
I would definitely not recommend doing that lol. Just make sure that you call them and let them know exactly how late they are. Also, MotoMaker support doesn't work weekends (I think). At least the phone number only works Mon-Fri. I would call them up right now if you have the chance and get things moving now before they get any later.
All I'm saying is that I really hope my code comes on time. I've already had to wait longer than I owned the phone and I would like it back. Also, I've been forced on to a shattered iPhone 4S so yeah....I've suffered enough lol.
rubiksmoose said:
I would definitely not recommend doing that lol. Just make sure that you call them and let them know exactly how late they are. Also, MotoMaker support doesn't work weekends (I think). At least the phone number only works Mon-Fri. I would call them up right now if you have the chance and get things moving now before they get any later.
All I'm saying is that I really hope my code comes on time. I've already had to wait longer than I owned the phone and I would like it back. Also, I've been forced on to a shattered iPhone 4S so yeah....I've suffered enough lol.
Click to expand...
Click to collapse
lmao. same boat here my friend. i dropped mine on day five. sixteen inch drop. shattered my phone. it took four days of calling and IMs before they would give me an rma. i actually told them on day four that i was not getting off of the phone until they sorted it out and got me an rma number. and as of now i have been without my phone for seven days. i am back to my old gs2 that needs to be reset with a passion.
good luck. ill reply back in a bit after i have called them.
edit: they started building my phone on a saturday morning at 2am. finished on sunday morning 1:07am. i just put two and two together.
edit #2: just got off of the phone with them. he tried to tell me that i got an email stating that the phone had been sent to me and i should have it by the end of the week. which was a complete lie. so i got irritated and got a bit louder. explained to him the situation and that he did not need to escalate it to motomaker support because it was his office that gave me the rma. and that they specifically told me, when they called me back after i talked to a lady with motomaker support, to ignore anything that might come from motomaker support.
at the end... he said, "'rest assured', we have your case in the works and you will be contacted by motomaker support within the next 24 hours." i said, "so in other words there is nothing you can do and i am just screwed."
he also asked me for the tracking number. which means they have not scanned my phone back into the system. i feel powerless and i dont like it. i feel like my only recourse is to start talking negatively about motorola and the moto x on all of the tech sites i comment on. so i can warn people on what they are in for.
tl;dr - im not happy and moto support blows.
so wait you dropped the phone and broke it, and are posting on here to whine that they are taking a while to RMA a phone that you broke.
why do so many of you idiots come and post about RMAing stuff that you damaged on your own. is XDA the new, whine about how clumsy i am and entitled to feel that i should get replacements for my own stupidity place now?
physicaly damage usually isnt covered, maybe that is why they are having a hard time getting your RMA.
i bought a t-mobile XT1053 , had a small defect on it and decided to return it. talked to the guy on the chat, mailed them the phone refund cleared in about a week. no problems.
i paid for the motocare. this means they send me a device while i am sending mine back in for repair. which is what i hoped would have happened. but it didnt. my imei kept erroring out in their system. which is in no way my fault at all. so they wanted to do it this way instead. also... the email i received from motorola said they would be giving me my code as soon as they received the device. THAT WAS DAYS AGO! so get off your high horse fool!
had they told me it was going to take this long when i got my rma... i would have no room to *****. had they not sent me an email stating they would have the code to me the next day... i would have no reason to *****. had the lady on the phone not told me they should have had my code to me the next day, i would have no reason to *****. i made this post to find out what other people's times were.nothing more. nothing less. what happens after the op just happens.
rma email:
"We've started the return process for your Moto X -- here's your return authorization number RMA# 130926-xxxxxx. Watch for a seperate email from FedEx with your pre-printed shipping label.
As soon as we've received your Moto X we'll send you a new Moto X code to use on Motomaker. Let's get this right!
If you have any questions, give us a call 800-734-5870, we're up all night." <--- and they cant proofread either.
the delivery:
- 9/26/2013 - Thursday
10:20 am
Delivered
Fort Worth, TX
in case you missed it above... they still have not scanned the phone into their system.... six days later. so yah... im gonna ***** a bit if the opportunity arises. you mind?
well looky here, looky here. i guess the phone call worked. hope to be gettin my pin pretty soon.
Motorola - Order Confirmation
Thanks for shopping with Motorola. We've been communicated by our Logistics that your return has been received on our warehouse. We will now proceed with the required activity and will keep you informed.
edit: got my code last night. thank you for the advice rubiksmoose
So...I bought my HTC One in July of 2013 for retail price due to not having an upgrade and at the time being financially capable. I unlocked the bootloader, rooted it and used custom ROM's until a week ago when I got the unresolvable issue it not being able to charge anymore unless it was turned off. Now, today, it no longer charges when it's turned off and if I'm extremely lucky it's able to charge while being off for about 20 minutes before it stops.
My HTC One is absolutely useless now. I've called HTC and they told me that I still have 20 days of manufacturer warranty and that I could send in my phone if I paid shipping and they'd repair it for me, however I know they'll find out that I rooted (even though I'm back to 100% stock now) based off of the reports I've read about others. They end up making you pay for a motherboard which costs $200+ in repairs. Not only that, but I simply can't go 7-10 business days without my phone at work.
I called AT&T and the warranty there is gone now, so they refuse to help me in anyway as well. I can't sell the phone on Craigslist because it's broken and I can't even get a good deal at Best Buy I imagine for even $100 because of it being broken. I imagine they'll offer me like $40 for it.
$600 down the drain and 1 year later and I have a piece of junk in my pocket right now. I'm without a phone and do not have an upgrade to do anything about it unless I want to pay retail price for a new phone. My only option now I guess is to look into a cheaper Nexus 5 but even that is just not affordable for me.
Has anyone been in this situation? What the hell can I do?
Leather Sock said:
So...I bought my HTC One in July of 2013 for retail price due to not having an upgrade and at the time being financially capable. I unlocked the bootloader, rooted it and used custom ROM's until a week ago when I got the unresolvable issue it not being able to charge anymore unless it was turned off. Now, today, it no longer charges when it's turned off and if I'm extremely lucky it's able to charge while being off for about 20 minutes before it stops.
My HTC One is absolutely useless now. I've called HTC and they told me that I still have 20 days of manufacturer warranty and that I could send in my phone if I paid shipping and they'd repair it for me, however I know they'll find out that I rooted (even though I'm back to 100% stock now) based off of the reports I've read about others. They end up making you pay for a motherboard which costs $200+ in repairs. Not only that, but I simply can't go 7-10 business days without my phone at work.
I called AT&T and the warranty there is gone now, so they refuse to help me in anyway as well. I can't sell the phone on Craigslist because it's broken and I can't even get a good deal at Best Buy I imagine for even $100 because of it being broken. I imagine they'll offer me like $40 for it.
$600 down the drain and 1 year later and I have a piece of junk in my pocket right now. I'm without a phone and do not have an upgrade to do anything about it unless I want to pay retail price for a new phone. My only option now I guess is to look into a cheaper Nexus 5 but even that is just not affordable for me.
Has anyone been in this situation? What the hell can I do?
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if your 100% stock, and locked in the bootloader, not relocked or unlocked, and the tampered flag has gone, then just un-root it and send it to HTC, they will never know.
Seanie280672 said:
if your 100% stock, and locked in the bootloader, not relocked or unlocked, and the tampered flag has gone, then just un-root it and send it to HTC, they will never know.
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I'm "LOCKED" in the bootloader, S-On, not rooted and I'm using the stock RUU thing. I'm completely stock. However, I read that HTC has some sort of program or something that can see how many times your phone has been unlocked/locked or something and they end up wanting you to pay for that motherboard repair.
I mean, I guess I could try, I just hope they don't pull some sort of "Pay or we won't give your phone back" sort of deal.
Leather Sock said:
I'm "LOCKED" in the bootloader, S-On, not rooted and I'm using the stock RUU thing. I'm completely stock. However, I read that HTC has some sort of program or something that can see how many times your phone has been unlocked/locked or something and they end up wanting you to pay for that motherboard repair.
I mean, I guess I could try, I just hope they don't pull some sort of "Pay or we won't give your phone back" sort of deal.
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I know that Samsung have some sort of counter hidden inside them which can be read quite easily and shows how many times its been flashed and rooted etc,, but im not aware of HTC having it, personally, in its current status, I would send it, if they question it, tell them your brought it off a friend and don't know what he did with it before you got it, also if they do pick up on it, then just request they send it back rather than repair it.
Seanie280672 said:
I know that Samsung have some sort of counter hidden inside them which can be read quite easily and shows how many times its been flashed and rooted etc,, but im not aware of HTC having it, personally, in its current status, I would send it, if they question it, tell them your brought it off a friend and don't know what he did with it before you got it, also if they do pick up on it, then just request they send it back rather than repair it.
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Yeah, I'm doing that now. I guess I'll find out if I have the luxory of a replacement that will last me one last year, or if I'm out of a $500 phone. If I get the replacement, I can at least sell that thing on Craigslist when I get a new phone or trade it in towards my new one. This current one is just a piece of metal in my pocket.
Seanie280672 said:
I know that Samsung have some sort of counter hidden inside them which can be read quite easily and shows how many times its been flashed and rooted etc,, but im not aware of HTC having it, personally, in its current status, I would send it, if they question it, tell them your brought it off a friend and don't know what he did with it before you got it, also if they do pick up on it, then just request they send it back rather than repair it.
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I forgot about the HTCDev Unlock Token thing I just read in another thread. I used that when I unlocked my bootloader. Isn't that owned by HTC and they can see that I requested to unlock my HTC One? God damn it. This has me down as hell.
Leather Sock said:
I forgot about the HTCDev Unlock Token thing I just read in another thread. I used that when I unlocked my bootloader. Isn't that owned by HTC and they can see that I requested to unlock my HTC One? God damn it. This has me down as hell.
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In theory yes, but I nerver heard htc refusing to honor the warranty of a M7 if the phone returned with a stock rom, locked and s-on. Send the phone, i'm 99% sure they will repair it at no cost.
alray said:
In theory yes, but I nerver heard htc refusing to honor the warranty of a M7 if the phone returned with a stock rom, locked and s-on. Send the phone, i'm 99% sure they will repair it at no cost.
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I'm really, really hoping so. I even paid the $19.00 to get my phone back 3-5 days faster because I NEED it for work.
Leather Sock said:
I'm really, really hoping so. I even paid the $19.00 to get my phone back 3-5 days faster because I NEED it for work.
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You should be alright, should they question you, which I severely doubt, just act like you don't know ****. But definitely let us know how it goes.
Ajxx16 said:
You should be alright, should they question you, which I severely doubt, just act like you don't know ****. But definitely let us know how it goes.
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If I get a replacement I'll probably kiss the guy who posted the return to stock guide. He'll save me $350 for a Nexus 5 that will become obsolete in October and drop $150 and make me feel even worse while the Nexus 6 rubs it's nose in my face.
Just brought my phone to UPS to be sent back to HTC. I guess we'll find out in 2-3 days whether or not they're going to quote me for stupid repairs, or if I'll get a refurb phone for replacement with no charge. If I have to pay for repairs, I won't and I'll just get the phone back, sell it to Best Buy and buy a Nexus 5 I guess.
Crossing my fingers :/
Ajxx16 said:
You should be alright, should they question you, which I severely doubt, just act like you don't know ****. But definitely let us know how it goes.
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alray said:
In theory yes, but I nerver heard htc refusing to honor the warranty of a M7 if the phone returned with a stock rom, locked and s-on. Send the phone, i'm 99% sure they will repair it at no cost.
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Ah...and the stress is relieved. I just received a shipping notice via email saying I'll have my HTC One on Monday. Gosh that was painful.
I had this exact problem (would only charge when powered off) about a year ago. I returned everything to stock, sent my phone to HTC and they fixed it, no questions asked. Maybe others have had difficulty, but it all was fine for me.