What to do when computer doesn't recognize phone plugged? - Touch Diamond, MDA Compact IV General

I have a problem with the diamond and needs to change ROM/SPL and other stuff, but it won't recognize that the phone has been plugged in. I have tried 5 different USB cables and 3 different computers. I don't have HTC warranty. I've done 5+ hard-resets.
Please help.

First, what OSes? For instance: win 7 doesn't recognize the phone if it tries to connect in active sync mode.

I've always used windows xp, in the past it worked.

hi,
try to connect your htc twice : my computer does not recognize my htc at first plug but when I retry in less than 1 minute, my htc displays popup menu and I can choose USB/active sync, I click done and then my computer recognizes it. I don't know if it will work with your device but you can try that ^^

Thanks for the suggestion,
I've already tried that a lot of times, nothing doing.

ok, did you try to change the status of your usb connexion ?
I mean : settings>connections>usbtoPC> then try these 4 combinations together :
- enable faster data synchronization (try both modes on/off)
- ask me about usb connection type (try both modes on/off)

I can get into bootloader, but never know that you could flash ROM in there. Is there a guide?
Also, I have a problem with a flickering screen that some threads here suggest changing SPL version to fix. Is it possible to change SPL using bootloader?

I just downoaded WM6.5 to my phone and did a ROM flash from internal storage, but USB still has problem & flickering screen still there. I need to be able to change the HardSPL w/o connection to the computer.
Is it possible to load some of the .exe in the HardSPL package and run it on the phone?
Someone help,
Thanks

Perhaps it's simply due to your PC firewall ?? Deactivate it and try to plug your htc again...

the problem is that my the computer doesn't connect with the phone via the USB cable.

just try to disable your PC firewall before connecting your device.

sorry I cannot find CustomRUU.exe on this forum, i did find DiamondCustomRUU.exe on the wiki. However, the interface for it is the same as the RomUpdateUtility.exe, which requires activesync connection.
I did proceed anyways by entering bootloader(Voldown + softreset) and run the utility -> nothing works. Then I try the USB trigger mode (Voldown + back + softreset) and run the utility -> nothing works.
I am tempted to put the HardSPL in the internal storage and rename it DIAMING.NBH and flash it but I do not know the consequences.
Thank you for your replies,
I'd appreciate more help

Related

flashing a wizard that won't sync?

A few months ago the charger port on my wizard snapped off, so i got out my soldering iron soldered it back on, everything worked fine. apart from the fact that it didn't sync. i live with this as i use linux and rarely need to sync i just bluetooth stuff across.
But today i bricked my phone, and can't start it (hangs on startup). so i try and flash it but i cant as it doesnt sync.
so i'm wondering if anyone has a reTouched backup rom that i can flash from SD card with? as i rely on my phone greatly.
and t-mobile are saying i can't upgrade untill january (even though my dad was able to upgrade and i got mine around the same time both on 18 month contracts)
so please anyone?
Thanks in advance.
Darius
Did you try to hard-reset your phone?
Pressing CommManager + VoiceCommand button with the reset hole, then press Talk button when prompted.
http://forum.xda-developers.com/showthread.php?t=334440
I just had that problem, and it was discussed in detail in the thread I linked above. Happy reading and good luck!
You don't have any other option except to get your mini usb port repaired of your phone,in order to unbrick or flash any other rom to your phone.
the option you are talking about is not possible, as Sdcard image created by any other phone can not be flashed to another phone,as at the time of creating backup image on Sdcard,the method uses some values from the same device that are stored at the first 0x200 bytes ,therefore, Sdcard image of one phone can not be flashed to another phone,it can only flash back the image created by the same phone.
try to revive your phone by Hard reset,it might get ok,although by doing Hard reset you'll loose all your personal data,but it might revive the phone,otherwise in any case try to get mini usb repaired.
On second thought,are using any Sdcard already in your phone ?if yes take out the Sdcard and Hard reset,it might do the trick,sometimes if Sdcard needs formate,it freezes the splash screen,good luck
I've tried a hard reset, doesnt seem to work. allthough it did once but then same thing happened next time i soft reset.
i'm using the .Mun. wm6 rom
i just took it back apart gave it a clean (cleared the tons of sand blocking it up)
resoldered the usb port
now i get "Device not recognized" where as before i got nothing.
I'm thinking i need a new phone
dariushuntly said:
I've tried a hard reset, doesnt seem to work. allthough it did once but then same thing happened next time i soft reset.
i'm using the .Mun. wm6 rom
i just took it back apart gave it a clean (cleared the tons of sand blocking it up)
resoldered the usb port
now i get "Device not recognized" where as before i got nothing.
I'm thinking i need a new phone
Click to expand...
Click to collapse
hmmmm, I think it's woken up ,I hope,do one more thing, uninstall Active sync, reboot your pc,download latest Active sync ver 4.5 and update your pc to Windows Installer 3.1 from Windows update,Install the new active sync 4.5 and try to synchronize,lets hope it'll do the trick,no harm giving it a try this way
On second thought,to check if the mini usb port of your phone has started to work is to get your phone off the usb cable,try to go into bootloader mode on phone and when in bootloader mode connect usb cable to phone and your pc,if after connecting you see a small usb appear at the bottom of the bootloader screen of your phone,than VOILLA! your all set to flash. good luck
I tried the bootloader again and i did get the USB in the corner, but, it still refuses to sync or flash (i also reinstalled activesync and everything necessary).
seems a bit strange. anyway, whenever i plug it in a get the bubble saying "device not recognized" etc etc
click that it registers as "unknown device"
Which has no drivers
"No drivers are installed for this device.
If you are having problems with this device, click Troubleshoot to start the troubleshooter."
are there any extra drivers needed for the actual device? and yes i have tried the update drivers option doesnt seem to find anything.
EDIT:
I forgot to say, i did manage to hard reset and get it working, its just incredibly slow and unreliable and im still looking to flash it.
'I tried the bootloader again and i did get the USB in the corner, but, it still refuses to sync or flash (i also reinstalled activesync and everything necessary)'.
Ok,some encouragement here,let me explain,while flashing a rom,you don't require to establish connection through active sync,infact,while flashing active sync is automatically disabled by ruu.. itself.ok
now lets try this,if you say that when in bootloader,usb is shown,then kill the active sync altogether for awhile being.Before connecting your phone to the pc via usb,disable active sync,right click active sync icon in the task bar, click 'connection settings' and remove check from 'Allow usb Connection' and 'open active sync when my devics connects'.than open 'Task Manager',click processes tab and find 'wcescomm.exe' process,hit 'end process',this will close active sync altogether.
Now if you have the official Rom of your carrier,if not download it from your carriers official website.Go into bootloader mode on your phone,connect phone to pc vis usb,when it shows usb there open rom and run RUU..,hope it'll flash your device,it's a faint try but no harm trying,good luck
Go to my thread linked above...it is actually discussed...
In a nutshell...
go to device manager and tick "show hidden devices"
scroll down to usb, uninstall "unknown device"
using task manager kill wescomm.exe (or something to that name)
shut down any firewall
shut down your pc, AND pull the plug for at least 30 seconds
replug the power to pc, boot up
check in task manager to make sure wescomm.exe didn't restart, kill it if it did
make sure firewall didn't restart
now force bootloader
plug in phone
look for corner usb
work quickly...reflash your phone before you lose any connection
"the update utility cannot connect to your pda phone..." etc
doesn't seem to be working, but i still do get the usb in the corner
dariushuntly said:
"the update utility cannot connect to your pda phone..." etc
doesn't seem to be working, but i still do get the usb in the corner
Click to expand...
Click to collapse
If you followed the directions, you should be able to flash the phone. Mine was tempermental but it DID flash. You need to make sure you follow the directions...and one more thing...
turn off your phone, unplug it, remove the battery for 10 seconds, power it on, then plug it in...after doing all the other steps. That's what got mine to read...and flash

Diamond with non-bundled AS?

Hey All.
I am on vacation, and just brougth a new notebook (lovely Medion Akoya), and i want to sync with my diamond. However, i downloaded the active sync from the ms homepage, and i get the "Unrecognized device" error all the time.
Yes, i tried to use different cables, yes i tried to deactivate the advanced network, however, i doesnt seem to recognize it at all.
Even if i do a softreset + volume down, i just get the SPL1-40 screen, but eventhou my phone is plugged in the USB, it doesnt say that, only "serial" when i disconnect.
I've been searching this forum the entire day, and i cant seem to find a solution. So, i kindly ask the gurus help me
Diamond running 0.95 bePe and pc running xp sp3.
Kind regards, Heien.
Try to flash a stock ROM and check if you run into the same problem.
In order to sync, you must be running the handset normally, don't enter bootloader mode.
Did the system prompt you for drivers the first time you connected it to the PC? Activesync 4.5 provides the rndis drivers.
the problem is, i cant even flash my device, i tried to flash it, but i get a connection error with the tool.
I know about the bootloadermode, and that i am not able to sync in that state, but i just wanted my pc/diamond to recognize the connection between them. The system did not prompt me for drivers, it just went straigth to unrecognized device. i even tried to point the the driverupdate tool to the drivers folder with the rndis drivers in the as folder.
-i also tried to hardreset my device.
Try doing the same on a fresh stock XP install, without firewall or anything similar.
We need to figure out if it's a problem with the handset itself or your OS/PC.
Try another USB port (DON'T use hubs).
Enter bootloader mode. When you connect it to the USB, it should at least toggle from serial to usb.
If that's the case, at least your USb is working well.

HARDspl won't install T_T

Guys,
I've been trying to install HardSPL to get this Touch X 9.0 Rom..
But every time i try to install it ask's me if i've connected the phone properly to the USB etc..
What can I do T_T ?
The phone is fully syncronized with ActiveSync
you can try other usb slot or a new computer .
nat
xRaitei said:
Guys,
I've been trying to install HardSPL to get this Touch X 9.0 Rom..
But every time i try to install it ask's me if i've connected the phone properly to the USB etc..
What can I do T_T ?
The phone is fully syncronized with ActiveSync
Click to expand...
Click to collapse
1) To be ultimately sure, take out everything that is connected on all USB ports (and I mean, ALL) EXCEPT your Xperia. Also, uncheck the "Advanced Network Functionality" of ActiveSync.
2) If you have the same problem after following my advise, change to another USB port. Try every single port.
3) If you still get disconnections, try another computer (or laptop).
4) Problems still persist? then check your USB cable itself (or the USB ports) if it is faulty.

Cannot get serial to usb in bootloader

For some odd reason I can no longer get the the "serial" status to change to "usb". It charges but does not connect to activesync. I flashed many many times so I am not a noob at this but I might be making a noob mistake.
What I am using: SPL 1.54 (I use USPL 2.5). I am currently using Miri's v23 manilla 2.5. I am using the same pc (xp) and cables to flash.
What I've tried:
- used 3 different pc's and the original pc
- 4 different usb cables
- ticking/unticking the "enable faster data syncing" box in settings>connections>usb to pc
-ticking/unticking "allow usb connections" in activesync
-if I leave the cable in AND THEN put the phone in bootloader mode, the status is blank. When I remove the cable, it returns to "serial"
When the phone is on, it just doesn't seem to react (vista and xp)to the cable being plugged in. The led just shows that it's charging.
I pulled an all-nighter and I'm stumped.
Maybe you need to update the USB drivers. Same thing happened to me but it worked after updating the USB drivers as per this link.
http://forum.xda-developers.com/showthread.php?t=524619
I forgot the most important part-
Since the pc does not recognize that there's something plugged in, I cannot select the "HTC USB Sync" under device manager and proceed with updating the drivers. I don't think I need to but at this point I'm trying everything.
Unless there's another way of updating drivers without the phone showing up on the device manager...
Updated the usb drivers by plugging in an old htc device. The pc was able to recognize the other htc device and was able to switch from serial to usb.
But after the update, there was no improvement for the blackstone status.
Anyone? The phone still doesn't recognize the usb cable whether the phone is on or in bootloader, it just charges.
Any help is appreciated!
supadupa111 said:
Anyone? The phone still doesn't recognize the usb cable whether the phone is on or in bootloader, it just charges.
Any help is appreciated!
Click to expand...
Click to collapse
Seems something wrong with your device. Try to hard reset and do it again?
Or if you still cant connect to usb. there is another way to upgrade without connecting to pc. After upgrade to new ROM, try it again whether it can connect to pc or not? Here is some tips for you.
Connect your SD card to PC through microSD card. Copy all files from your SDcard to new folder in your PC. Then, right click on the microSDcard disk-->full Format by FAT32 (this step is very important).
After formatting SDcard, copy back all files to SDcard . Rename .nbh to BLACIMG.nbh (for Blacktone) and copy it to SDcard.
Insert your SDcard back to Touch HD. Turn off your device by Power button.
Go to Boot loader mode. Push and hold Vol. Down + press Power button.
After that your device with have a white screen with text " Press to power button for continue upgrade" press power button and it will start upgrade Rom.
You can check this video for more practical actions on youtube.(this video for HTC diamond2 but it's almost the same with Blacktone just different in rename step)
Hope it helps and cheer
Thanks for the tips =)
I've did a hard reset twice and still no luck.
I've tried to flash through SD but since I use USPL, it just hangs when I try.
If I have SPL 1.54.0000, is there something that can be flash through the SD without USPL?
supadupa111 said:
Thanks for the tips =)
I've did a hard reset twice and still no luck.
I've tried to flash through SD but since I use USPL, it just hangs when I try.
If I have SPL 1.54.0000, is there something that can be flash through the SD without USPL?
Click to expand...
Click to collapse
I have not tried this. I am on HSPL 1.56olinex but you can try my suggestion cause I think it's the only one you can choose now. I never ever use USPL. I think you can do it step by step and carefully.
Regard

USB only works in SPL. No device found when in WM

It was always working. But now when I connect it to the PC. Only battery charging, no usb device recognized (nothing will show in my computer). I have tried different PCs, all are the same.
And if I boot into Hardspl four color screen, usb can be found. So I flashed different Radios and Roms, even latest stock WM6.1 ROM. Still the USB only works in SPL but not Windows Mobile Interface.
I think it maybe a software problem. But since it is now with stock WM6.1 and Radio, what can I do further?
Thanks!
try to disable "Enable faster data synchronization" under the USB to PC settings and try again.
the USB to PC settings are usually in Start->Settings->Connections.
other than that, i can't think of much else but i'm certain someone else can come up with some more suggestions.
ASCIIker said:
try to disable "Enable faster data synchronization" under the USB to PC settings and try again.
the USB to PC settings are usually in Start->Settings->Connections.
other than that, i can't think of much else but i'm certain someone else can come up with some more suggestions.
Click to expand...
Click to collapse
Thanks! I have tried that already after searched over google and xda. But it doesn't work. No usb device show up when I connect the Kaiser. Only battery charging.
Does spl USB mode use different pins from Activesync? Forgot to say, I flashed Hardspl with force-usb.
Maybe like this, the USB port detects PC host before it activate USB function. In spl, the "force-usb" gets the USB port always activated.
changing the radio isnt going to make a blind bit of difference, although stating which rom you flashed and what windows version (PC) you are using might!
If its xp totally uninstall active sync and download the latest version from microsoft and install that
If its vista then download the latest version of WMDC and install that
also after flashing the rom, as soon as you have aligned the screen and customization has completed soft reset and when it reloads go and clear storage.
Did you have a biug storage rom installed before it failed to connect to USB?
Thats about all i can suggest till you supply more info
Thank you for those suggestion. I thought flash new roms will automatically hard reset the Kaiser. I will try to use "clear storage".
The rom I last used is http://forum.xda-developers.com/showthread.php?t=533617
Before I flashed this rom, usb worked fine.
The problem is no device shown in Windows device manager, not even unknown device. Just like nothing has been plug into the USB port. But same cable and port work with another X1
i'm having the same problem as well after flashing b16b rom
http://forum.xda-developers.com/showpost.php?p=3996365&postcount=826
anyone have the solution ? even i chg the spl and flash the stock rom my activesync still won't functioning..the usb port only able to charge the battery only
I would check your pins in the charging port and make sure you can see 5 pins on top and they are not bent

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