Hello people,
I rarely see a burnt in (like old crt screens) image on the bottom of the screen.
For example when I change the volume, the softkey labels of the today screen are still visible, along with a white line. Most times it is normal so I don't worry very much but I'm wondering if someone else has the same issue.
I've tried many versions of hardspl (because they seem to be connected with some screen issues) but the problem still exists.
Hi i have the exact same issue, i put a post up a month ago not had any response on it. I have a MDA compact IV, not updated any ROM or HARDSPL yet. I was tempted to update to see if the problem could be rectified.
Have you update to a cooked rom? I might send mine back to have it fixed if its a screen issue.
Mine only holds the "burnt in image" along the right of the screen from top right corner to bottom right corner around 3cm in.
Also i have noticed the "Burnt in image" seems to get stronger when the device heats up. If i use GPS or 3G, this seems to affect the screen.
My background is black which makes it really noticable, i think if i stick with the orginal t-mobile white background it's probably not that noticable.
mmm
Perhaps the units you bought where like demo units. Those units that are displayed all day long turned for people to look at them. I have read in another forum that perhaps that distortion is caused by extreme temperatures, cold or heat.
well i'm still trying to figure out what is causing it, as I notice it only once in maybe a week. Maybe temperature is the most probable cause. For me I notice the defect only in gray background (e.g. when changing volume or launching opera).
My unit was from the first batch from expansys (origin htc asia)
It's possible your handsets have screens which are somehow susceptible to heat damage from inside the phone. This would be no fault of your own, but a manufacturing defect.
I'd suggest returning the phone to the retailer, HTC or the operator depending on your situation.
However, if you're using the phone in extreme conditions, ie low temperatures, you may very well find the LCD slow to refresh or have some level of image retention.
Let us know the outcome
i also have a ripple effect when pressing, but its more apparent with black. its also a first gen model, so i think ima make a phone call to htc. maybe a can get a new device.
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
tnyynt said:
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
Click to expand...
Click to collapse
Ok I will try this although I can't see how the backlight can affect the screen. In order to repair it with warranty I would have to send it to expansys uk (because it is not a European device) and I bet it would take long
Have you tried removing the battery for a while - some lcd screens can get the memory effect, and cutting power for long enough normally cures it.
My phone actually holds the previous menu under the current menu.
Example i'm on the home screen, goto messages and send a text using the qwerty keyboard. Back to the home screen, i can see a very faint image of the qwerty keyboard under the Programs hotkey.
When the PIN lock comes on the bottom right is "MENU", i can see a faint "programs" letters icon underneath it.
I will try and leave the battery out for a few hours, if not a call to t-mobile!
ok, i have the same "problem". even after a soft-reset the words CommManager
and Programs are still slightly visible in the boot screen.
but: as mentioned above, turning the device off for a couple of minutes cures
this, and the screen is dark as hell again!
really seems to be some kind of memory effect!
regards,
markus
Left the battery out for a few hours, made no difference. I guess is not a software problem.
will be giving t-mobile a call tomorrow!
:-(
I guess every htc device must have a flaw...
when it does it again I will try to take a photo of it and post it here
Hi same problem here.... See my post below..
http://forum.xda-developers.com/showthread.php?t=417629
I thought it was due to Spb Shell but no, now i'm happy i'm not alone..
But what solution for this??
I'm not worried about the burn in looks.. My worry is whether this behavior of the screen will progressively damge the screen???
I have been using the Diamond at full backlight.. Last few days i've put it down to minimum, but the problem persists!!!
ok, I think it happens when it overheats.
So that is why it is caused when charging.
wtf?
No its not due to overheating, coz LCD screen are supposed to tolerate temperatures upto 80degree C... Dont know if its related to electro magnetic radiation, may be looks like it's more after i use the network...
Hi another mate has this problem Andrew...
http://forum.xda-developers.com/showthread.php?p=2684406&posted=1#post2684406
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
the problem appears more often now on my device....
It does not have to do with heat afterall.
Why would the image "stick" when the phone is off? I mean that many times I see the symptoms right after I switch the phone on.
Do we have any screen experts in the forum?
viperone88 said:
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
Click to expand...
Click to collapse
After calling up T-Mobile and made a complaint saying nothing had been done by the repair centre, they gave up and agreed to give me a handset replacement. Received the handset today, looks like a refurbed one? Anyway my problem is now fixed. Left the phone on a while and it got pretty hot, no ghosting on the screen
The restore was a pain, Wifi didn;t work, the HSDPA didn;t work. But after a few hours messing around it's all up and running so far.
i have a tilt/kaiser. my third one. after about two months of using this one the backlight stopped coming on at all. everything works on the phone besides the backlight on the screen. i was thinking about buying a new lcd but i wanted to see if there were any other suggestions first. and i have flashed about 3 different roms to it but that is not the issue.
also it gets real hot in a matter of seconds after i turn it on...
bmw06 said:
i have a tilt/kaiser. my third one. after about two months of using this one the backlight stopped coming on at all. everything works on the phone besides the backlight on the screen. i was thinking about buying a new lcd but i wanted to see if there were any other suggestions first. and i have flashed about 3 different roms to it but that is not the issue.
Click to expand...
Click to collapse
Do you still have the "Backlight" icon in start/settings/>System tab?
i cant tell. all i can see when i turn the phone on is the att logo, and i can barely make that out with the glare. then all the sounds and lights work on the keyboard and the phones face but the backlight will not illuminate. do you think a hard reset would fix the problem. i mean could it have been something i installed?
yes the backlight can still be manipulated through system settings but it has no effect on the back light
bmw06 said:
i cant tell. all i can see when i turn the phone on is the att logo, and i can barely make that out with the glare. then all the sounds and lights work on the keyboard and the phones face but the backlight will not illuminate. do you think a hard reset would fix the problem. i mean could it have been something i installed?
Click to expand...
Click to collapse
You may have to hard reset.
ive already tried a hard reset
What about the warranty?
bmw06 said:
ive already tried a hard reset
Click to expand...
Click to collapse
If you've completed a hard reset, it's time to look at getting it repaired under warranty for free. Of course if non-approved spl/ROM/Radio are installed you should revert them first but this would be tricky if you can't really make out whats on the screen - then if you can see it enough to do a hard reset....
Hi,
I have a problem with the screen and I don't know if it a software bug of a hardware problem. from time to time the bottom of the screen stays "burned" on the screen. I meen you can see the icons of the tf3d in the bottom of the screen even if you are switching to other application. I tried to hard reset and it didn't help. I can see it in both sides of the bottom screen and it fade away in the middle.
Thanks,
Noam.
Hmmm sounds like a hardware/screen thing. Might be the pixels or something. For what its worth, try a hard reset. If not....try the service center.
my HTC Touch Diamond randomly the screen got darker and darker now it black and i cant see a thing it still works cuz i use it thru mymobiler how do i fix my screen D:
anyone? :/
Did you try to change it through power management?
hkayak said:
Did you try to change it through power management?
Click to expand...
Click to collapse
nope it randomly did it its self
First thing to try is Hard reset. Failing that flash another ROM. If it still happens then its a hardware fault.
had the same problem, but my screen was not absolutely dark, so i could go to settings and changed the setting for backlight two times and then it worked again.
If a hard reset doesn't work then it's probably an lcd failure. You can replace the lcd if you want. If you have the insurance from your carrier then you might just go that route.
Changed phone screen , so after that screen coes black when i call and cant do ****, i think sensor is kinda buggued. When i take screen off and move finger, 5cm far from sensor it works, but when i move my finger in 2 cm far from sensor it wont work. I have no clue , hard ware of software problem.
Find proximity windows on new touch screen and paint it with black marker from inside. If it doesn't help scrape all painting from this small window to make it completely transparent and then again paint it without leaving any spot transparent. Permanent marker You can clean with some alcohol, don't use any solvent cause it can damage rest of digitizer paint.
Some year ago I had whole part like this, 15 or more screens where I had to scrape this window from painting and again paint it with black marker because factory paint was to dark and light couldn't come in. But in Your case before You scrape it first paint it cause Your can be too bright and if it doesn't help then scrape and paint.
Antoonio said:
Changed phone screen , so after that screen coes black when i call and cant do ****, i think sensor is kinda buggued. When i take screen off and move finger, 5cm far from sensor it works, but when i move my finger in 2 cm far from sensor it wont work. I have no clue , hard ware of software problem.
Click to expand...
Click to collapse
Well the best thing to do, is first determine whether the problem is a Software or a Hardware problem.
1) Factory Reset the device, if the problem persists, flash the firmware of your device via Flashtool ( BACK UP YOUR DATA FIRST ).
If the problem with the sensor still exists...
It's most likely a hardware issue and the best course of action would be to send it to Sony and hope it is covered by warranty, either way it won't be expensive to replace compared to a broken digitizer or something.
Revontheus said:
Well the best thing to do, is first determine whether the problem is a Software or a Hardware problem.
1) Factory Reset the device, if the problem persists, flash the firmware of your device via Flashtool ( BACK UP YOUR DATA FIRST ).
If the problem with the sensor still exists...
It's most likely a hardware issue and the best course of action would be to send it to Sony and hope it is covered by warranty, either way it won't be expensive to replace compared to a broken digitizer or something.
Click to expand...
Click to collapse
He changed screen, this phone is no more under warranty.
Painted it black, scratched it off and it worked, thanks a lot