Database Develop

Replacement Hero's with 2.1 update

Has anyone had their hero replaced recently? I am getting mine replaced on Tuesday and want to know if anyone's came back with 2.1 or 1.5. I hope mine comes with 1.5 so I can enjoy root for two weeks before I upgrade to the EVO.

Ive heard several users say sprint upgraded their phones without consent. Not much you can really do as sprint does not condone rooting.

My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.

You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.

I've heard of people getting Evo's as replacements for their Hero. What are all you guys having wrong with your Hero? Or what are you saying to Sprint? Because the speaker on my phone is starting to break from the dust issue, and the screen is over 50% filled with dust.

I once got 3 months of free service because sprint updated my phone without my consent and the update wiped my sdcard with my data on it. This was a few years ago but complaining is a major deal to them and they advertise publicly that thier customers are happy with thier service... The worst that can happen to you is they will say no so do yourself a favor and complain.

Powers16 said:
You guys should use your brains a little bit and complain to sprint. There is no reason why they should have upgraded you to 2.1 without consent. If you guys complain enough you might get lucky and end up with a replacement 1.5 os or a Evo if you complain enough. Really now there are millions of "People" if thats what you call them with OCD disorders who have thier phones in such a way if they have a SCRATCH on thier screens they will replace thier phones. What do you think they would do if sprint installed 2.1 on thier device when in thier minds 1.5 was the perfect os for them? Do the right thing and complain and get either a replacement or a new phone.
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They don't need permission to update on a replacement phone, only your current one..............

chfields said:
They don't need permission to update on a replacement phone, only your current one..............
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I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.

It arrived!
I just got my new phone back today! I was super lucky and it had 1.5 installed on it! When the sprint rep looked at it he asked me if I wanted him to update it. I just told him that I updated my old one and was unhappy with battery life so I want to keep 1.5 on it. I am currently working on rooting my phone now. So I guess ask them not to update the phone when they get it out.

I had to go through the assurian insurance route to replace mine, I called on Monday and the phone I got yesterday was still on 1.5. I had it mailed to my house, so the dudes in the store couldn't monkey with it. I DID have to manually program it, and then still had to get on chat to get the activation done right (was getting error code 67), but now everything is kosher. I was rooted and back on 2.1 within minutes of reactivating, lol! I'd forgotten how much 1.5 blows goats, lol!

Powers16 said:
I see your point, but if i sent a 1 topping pizza back to the store because it was cold and the store sent me back a hot supreme pizza i dont think i would be too happy.I wanted a 1 topping pizza i dont like supreme. Regardless of the store's policy the customer is always right. Its a universal language spanned across many venues. I have many issues with Sprint's Policy anyway like their upgrading policy the fact that i can go on craigslist and buy their phones cheaper than what they sell it retail is absurd. The simple fact that every carrier that i have been with has offered discounts for their customers regardless of how long the customer has been with the company.
This was designed to keep the customer in the network and not to venture on ebay and craigslist to buy phones. The fact that paying full price for any phone is retarded. Att and sprint are the only carriers that i know of that are douche bags when it comes to upgrading phones. T mobile doesn't even require money on hand to upgrade to a recent phone they bill it to you. Verizon lets you upgrade to any phone with a new 2 year re contract agreement and you get a discount. So with that said I feel that if your going to pay full price for any phone you have the god given damn right to ***** and rant about any device that is on their network. When it comes to networks like att and sprint you need to be aggressive because they sure as **** don't give a 2 ****s about you.
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Well said, my friend. I agree with you on that.

When I tried to do the legit sprint 2.1 update it fried my radio, so I called C/S, and they promptly mailed me a new Hero with 1.5. I think the stores are doing the updates on the phones, not Sprint itself. If you want to phone without the 2.1 already installed, just get it over the phone, or online, NOT at one of their stores.

Powers16 said:
. Regardless of the store's policy the customer is always right.
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If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.

Rooting is not a feature that is illegal or "wrong" to do, and it is NOT a feature that Google doesn't want us doing. They sell the Dev Phones for just that reason. You need to go through a process to root to make sure noobs that have never touched a command line flash a Nexus radio or something. Rooting is not a feature that is blocked by default because Google thinks we should stay stock, because Google WANTS us to root our phones. Now Sprint, that's a different story. They want us to keep all their bloatware and Sprint over-brandedness. They don't want us to root. Google wants power-users to root. That and open-source are the only reasons it's built on Linux.

azyouthinkeyeiz said:
If you wanna be right, start your own company. Until then, learn how to follow the rules and agreements you sign up for. If you are going to break those rules, you're always not gonna like the company's answer.. Get over yourself.
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Do you want me to even retaliate with that response? I think i did a damn good job of nailing it on the head. You must have money to throw away and you must not care that much. The rest of us don't have money to throw away and what we do pay for we better damn well get it.
/end of story

The Jero said:
My phone was stolen last week & the replacement I got on Saturday already had 2.1 installed on it.
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Same here except mine wasnt stolen i bricked it.
Sprint called it a "Hardware Failure" and i called bull*hit under my breath.

Anyone cancel their plan and recieve google ETF? This IS the cheapest way to get a N1

Okay first off, this is a thread also to show all the people who bombarded me with smart comments about how i WILL definitely recieve a $200 ETF from T-Mobile for cancelling my plan for my nexus...I did not.
This isn't a mean thread either, I just wanted to let everyone know that this did work, So here i am even after being told that I would NEVER come back to say if it worked or not, because i was scared of the "flaming."
So here I am waiting for Google to charge me the $150 ETF, but it still hasn't happened and it has been over 2 months since i cancelled my T Mobile account.
So here I am (Lucky or maybe just waiting) with my nexus which now only has cost $212 without a contract
Order with T mobile contract for $179
Taxes and all that stuff brought it to $212
T MOBILE ETF $0
Google ETF 150??
Final price $212 (for now)
So has anyone cancelled and recieved the ETF yet? I cancelled and the T Mobile rep said to just hand the nexus back over to the fedex guy so maybe T mobile screwed up something but in the end im sure google knows that that phone is in use right now? But also this was close to the time when the nexus store was Closing or they ran out of phones so maybe that confused something? Or most likely, I am just waiting and will recieve it someday.

sassyness77 is pretty smart
someone loves sassyness77!
and it's his girlfriend <3

Nobody else likes you, because you're taking stuff at someone else's expense. When you cancelled T-Mobile, they charged back the commission that Google used to subsidize your phone. Google is out a few hundred bucks right now. You seem to think it's all okay because YOU didn't have to pay what you owe. That makes you a parasite, an unrepentant one at that since you seem happy to brag about getting away with it (for now at least).
This isn't howardforums, if you want to brag about exploiting companies, go there for a receptive audience.

Okay, whoa. I'm sorry you feel angry about this but to call me a parasite? Calm down. As if this truely hurts Google, all I did was find a smarter way to save money in all honesty.

ATnTdude said:
Nobody else likes you, because you're taking stuff at someone else's expense. When you cancelled T-Mobile, they charged back the commission that Google used to subsidize your phone. Google is out a few hundred bucks right now. You seem to think it's all okay because YOU didn't have to pay what you owe. That makes you a parasite, an unrepentant one at that since you seem happy to brag about getting away with it (for now at least).
This isn't howardforums, if you want to brag about exploiting companies, go there for a receptive audience.
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wtf you talking about. what do you think googles ERF is for? if google feels the loss they will charge them for it ... @OP
id wait 4 months before celebrating...thats when they will realize tmos not paying the subsidy

sassyness77 said:
Okay, whoa. I'm sorry you feel angry about this but to call me a parasite? Calm down. As if this truely hurts Google, all I did was find a smarter way to save money in all honesty.
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Not sure how, but you're confusing dishonesty for intelligence. Parasite was the appropriate term, as what you did amounts to stealing and fraud.

sassyness77 said:
Okay, whoa. I'm sorry you feel angry about this but to call me a parasite? Calm down. As if this truely hurts Google, all I did was find a smarter way to save money in all honesty.
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If you do not like the term, don't be a parasite. You KNOW a Nexus One doesn't cost what you paid for it. You KNOW someone had to take that loss. It doesn't matter if they never charge you back, that's just your feeble attempt at justifying yourself. Off the top of my head, I can think of a few ways to dodge the charge (most of which are more clever than what you're taking pride in). I didn't do any of them because...wait for it...I'm not a parasite.
flybyme said:
wtf you talking about. what do you think googles ERF is for? if google feels the loss they will charge them for it ... @OP
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I am fully aware of what the ERF is for, apparently you don't, so I'll break it down for you.
1) HTC makes, sells and delivers a N1 to Google, HTC charges Google somewhere around, but probably somewhat less than, $530.
2) T-Mobile pays Google a commission for every 2 year contract signed over a N1. New activations pay more than upgrades, which is why the N1 costs more when upgrading your plan.
3) Google takes this commission, and gives it to you by subsidizing the phone down to as low as $180. That $350 difference comes from T-Mobile paying Google.
4) You buy the phone, and pay for the service. Google either gets paid immediately (and receives a chargeback if you cancel or downgrade) or doesn't get a check until you've had the service for 120 days (not sure which, since I'm not privy to the specifics of their agreement, but it's one or the other, probably the former as that's the general way the US cellphone market works).
5) T-Mobile, like most US carriers, uses a billing system which will automatically apply sales commissions on activations, and chargebacks on cancellations. As such, the moment you cancel, T-Mobile's systems take back their money.
6) This leaves Google out the amount of your subsidy ($250-$350), which is essentially the cost of the phone, minus what you paid for it($180-$280). Whether or not they (rightfully) charge you for that loss is irrelevant to the fact they took a material loss.
Welcome to how the real world works. For more info, go to college, or get a job.

ATnTdude said:
I am fully aware of what the ERF is for, apparently you don't, so I'll break it down for you.
1) HTC makes, sells and delivers a N1 to Google, HTC charges Google somewhere around, but probably somewhat less than, $530.
2) T-Mobile pays Google a commission for every 2 year contract signed over a N1. New activations pay more than upgrades, which is why the N1 costs more when upgrading your plan.
3) Google takes this commission, and gives it to you by subsidizing the phone down to as low as $180. That $350 difference comes from T-Mobile paying Google.
4) You buy the phone, and pay for the service. Google either gets paid immediately (and receives a chargeback if you cancel or downgrade) or doesn't get a check until you've had the service for 120 days (not sure which, since I'm not privy to the specifics of their agreement, but it's one or the other, probably the former as that's the general way the US cellphone market works).
5) T-Mobile, like most US carriers, uses a billing system which will automatically apply sales commissions on activations, and chargebacks on cancellations. As such, the moment you cancel, T-Mobile's systems take back their money.
6) This leaves Google out the amount of your subsidy ($250-$350), which is essentially the cost of the phone, minus what you paid for it($180-$280). Whether or not they (rightfully) charge you for that loss is irrelevant to the fact they took a material loss.
Welcome to how the real world works. For more info, go to college, or get a job.
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Google changed their ERF because they felt they could take the loss vs customer backlash who would be forced to pay $750 for the nexus if they werent satisfied with Tmobile. It used to be $350, now its $150. Thats called business.
You do not know the deal that tmobile and google made with each other for the specific subsidy amounts. Tmobile pays google once the 120 days of service are up
FYI i have a B.S.S.E and a minor in business. Its not being a parasite for using valid methods to get a phone for cheap. I dont think you have any understand how business works but you just like to throw around things everyone already knows and thinks it helps your argument...but it doesnt

flybyme said:
You do not know the deal that tmobile and google made with each other for the specific subsidy amounts. Tmobile pays google once the 120 days of service are up
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The "subsidy" is obvious, $250 to $350, because the subsidy is what YOU get. I never said what the "commission" is, and acknowledged I cannot know when the payment is sent, or the exact amount. Try to use the correct word when arguing with people.
...but since you've basically agreed that T-Mobile is financing everything, I rest my case.

ATnTdude said:
...but since you've basically agreed that T-Mobile is financing everything, I rest my case.
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Perfectly stated.....
This thread is going to turn into nothing but flaming... @Op, you knew that starting the thread.... Why? Why do it? Just to brag and wait for how many different ways people can call you out on "ripping off a nexus one?".....
I'm not hear to discuss the issue of getting an n1 for cheap, just to call you out on posting a thread KNOWING you'll get nothing but negative responses..... A lot of that going on on XDA lately and it's kinda sad.....

ATnTdude said:
The "subsidy" is obvious, $250 to $350, because the subsidy is what YOU get. I never said what the "commission" is, and acknowledged I cannot know when the payment is sent, or the exact amount. Try to use the correct word when arguing with people.
...but since you've basically agreed that T-Mobile is financing everything, I rest my case.
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The last part of that statement WAS to tell you when google got their payment.
Tmobile does NOT give google the payment if you cancel your contract. Thats when google steps in and gets their "commission" from you instead of tmo
When you buy the phone from google, you pay google 179. When you have been with tmobile for 120 days, tmobile pays google the rest of the money at their agreed upon rate (between 150-350, we dont know) if you cancel, google takes 150 to take their material losses.
Tmobile isnt footing anything, google is. and google makes sure they dont take a loss from this kind of situation. Note the phone's hardware costs $175, so the immediate material loss is already paid for when you buy the phone.

Congrats, you ripped someone off.
Your mistake was thinking anyone here would care. If you wanted "ZOMG DEWD GRATS BRAH!!!!!11one!!1" you're in the wrong forum.

Yadda yadda, someone is a db.. Let's just wave our hands until the Mods see and close this thread..

Due to the nature of the thread, I will close it down.

How to upgrade early

Ok, So here's my plan:
1. Go to AT&T website. Login. Add a line
2. Choose the phone I want with that new line for the discounted price or free with two year contract.
3. Receive the phone in the mail with brand new sim and everthing
4. Only take the phone out the box never touch the sim, unlock the phone, put different sim from another phone service in it and start using the phone with that service (or simply swap the sim for the line I'm already using)
5. Never activate the new line
Will i still have to pay for the second line if I never activate it? Or do I walk away sky free with my new phone?
someone said they have done this and it worked, I want feedback before I try and end up getting stuck paying another bill for a second line I don't need or want.

Wonder if this works? Would love to know!
Sent From My GR-11Captivate!

Eventually they will wonder what happened to the phone they sent to you and either ask for it back or activate it on their end I am sure. What do you do when you don't send a phone back to them?

aka how to try to cheat the system and fail
this won't work because when you agree to purchase at the discounted price, it comes with the expressed agreement that you are creating a new line that you will use and pay for 1 year or 2 years. if you do not activate the line, you will be charged for a line cancelation/ETF. without any months used, that means you'll pay for discounted price of phone and an ETF of at least $350
basically, AT&T isn't stupid. if you've thought of this idea, it's likely they have as well.

Kaik541 said:
aka how to try to cheat the system and fail
this won't work because when you agree to purchase at the discounted price, it comes with the expressed agreement that you are creating a new line that you will use and pay for 1 year or 2 years. if you do not activate the line, you will be charged for a line cancelation/ETF. without any months used, that means you'll pay for discounted price of phone and an ETF of at least $350
basically, AT&T isn't stupid. if you've thought of this idea, it's likely they have as well.
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I don't know....That's why I asked second opinions, but how can they cancel what was never activated? And I haven't signed any agreements? So why would I pay a early termination fee for something I never activated, or terminated?

nightwanderer said:
Eventually they will wonder what happened to the phone they sent to you and either ask for it back or activate it on their end I am sure. What do you do when you don't send a phone back to them?
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Why would you have to send something back that you paid for? That's like buying something from Wal-mart, and not using it the way it was supposed to be used so they ask you to bring it back... Not Likely. Lol

Klyentel said:
And I haven't signed any agreements? So why would I pay a early termination fee for something I never activated, or terminated?
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clicking agree is the same thing as signing your name on paper.
when you go to the web site and ask for a second line (with a phone) you must click "agree" to a contract. read the contract. you agree to pay for the phone if you do not activate the second line with a 2 year(or whatever) contract. that is why they send you a phone, because you agree to be a customer for a couple years.
Klyentel said:
Why would you have to send something back that you paid for? That's like buying something from Wal-mart, and not using it the way it was supposed to be used so they ask you to bring it back... Not Likely. Lol
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Click to collapse
when you buy something from walmart you BUY it, you PAY MONEY for it. so OF COURSE they wouldnt ask you to bring it back. but if you RENT a car, and dont bring it back, they charge your credit card, as you agreed too.

yeah dont do that! someone may have fallen through the cracks here and there, but believe me they dont give you the phone on just good faith. they can charge you for the phone full price on the credit card, they can activate your line anyway and charge you for the two years of service, they can put it on your credit report, and they can charge you with theft. maybe they have a bad system and people get away with it, maybe in a court you can get a really good lawyer and get out of it for only lawyer and court fees(more expensive anyway) but all in all it is not a good idea.

Kyle...
for more information on " clicking agree " please go to
http://www.southparkstudios.com/full-episodes
and watch the season 15 premier of South Park
Human-cent-i-pad
- (official site no legal issues)
"why wont it read?"

Well glad I didn't try it, but I do know someone that got away with it. Maybe they got lucky.

TRusselo said:
when you buy something from walmart you BUY it, you PAY MONEY for it. so OF COURSE they wouldnt ask you to bring it back. but if you RENT a car, and dont bring it back, they charge your credit card, as you agreed too.
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Unless it's offered for free, you do actually pay for the phone though. You just get a discounted price.
Eample, if the phone retails at $599, they give it to you for $199 if you agree to two years of service.
So after you pay the offered price, the phone is yours. They cannot ask for it back, regardless if you terminate service early or whatever. And they charge your credit card right up front before they even ship it out. So that is what I met by the Wal Mart analogy, Once you pay for something its yours

its called early termination fee... they get the rest of the cost of the phone out of you.
so ya pay 0$ or $199 on a more expensive phone, you can keep it and not do the contract
but you have to pay for cancelling the contract.. so you basically pay the remainder of the phone.
and EVERYONE else that has even bothered answering this thread agrees.
face it you are wrong.
and lcd damage
water damage
brick...
your sig doesnt inspire trust in you....

TRusselo said:
its called early termination fee... they get the rest of the cost of the phone out of you.
so ya pay 0$ or $199 on a more expensive phone, you can keep it and not do the contract
but you have to pay for cancelling the contract.. so you basically pay the remainder of the phone.
and EVERYONE else that has even bothered answering this thread agrees.
face it you are wrong.
and lcd damage
water damage
brick...
your sig doesnt inspire trust in you....
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Click to collapse
Wtf? I never said I was right! All I did was ask for some feedback you prick. I just wanted to see what others thought before I tried, and now I know. Now why are you getting so sensitive about the issue? Do you work for AT&T or something? Dam.
And my sig has nothing to do with you, and most those phones weren't mine they were my wifes, except for the G1, either way not your concern, go inspire a life

TRusselo said:
its called early termination fee... they get the rest of the cost of the phone out of you.
so ya pay 0$ or $199 on a more expensive phone, you can keep it and not do the contract
but you have to pay for cancelling the contract.. so you basically pay the remainder of the phone.
Click to expand...
Click to collapse
Since you like correcting people, and I'm sure 1400 of your 1700+ posts on xda are probably you being a ****....Allow me to correct you.
Just because you inquire a fee for something it does not reflect the price value of the merchandise. Example, you pay $199 for a phone that is originally $599, you cancel contract early and pay the ETF of $250 ( I don't know where the **** you got $350 from ) You look at it as if you paid full price of the phone right? Wrong. You may have spent in total almost 500 bucks anyway, but not on the phone. Because if you paid full price for the phone which is $599 plus the ETF of $250...your total spent would be about 850 dollars. Big difference right? Right.
Moral to the story, before you try to be a smart ass, you first have to be smart, otherwise, that just makes you an ass!

i never started name calling or being sensitive, and obviously i dont work for att im canadian.
why did you bother asking us if you know you are right?
im done.
grow up.

Thread closed, since this won't lead to nothing. Also, discussion in how to avoid payment or leaning to cheating it doesn't sound good.
If you want to do it, do it. No need to discuss it in a public forum.

Ordered with jump, quick question T-Mobile guys.

Last night at 1am I did an upgrade, thought it was through jump but was just a regular upgrade. Now I have two EIP's which is fine the balance on the nexus 5 is low.
My concern is that the nexus 6 will mess up jump even though my line has jump coverage.
I need it for the insurance coverage. Rep said only way to do a real jump upgrade is to refuse the package and try again. Forgot to ask her about insurance.
Any one have any idea if I'll be covered?

lightsout said:
Last night at 1am I did an upgrade, thought it was through jump but was just a regular upgrade. Now I have two EIP's which is fine the balance on the nexus 5 is low.
My concern is that the nexus 6 will mess up jump even though my line has jump coverage.
I need it for the insurance coverage. Rep said only way to do a real jump upgrade is to refuse the package and try again. Forgot to ask her about insurance.
Any one have any idea if I'll be covered?
Click to expand...
Click to collapse
The EIP in Jump is tied to the phone, not the line. So if you did a regular upgrade, you might have a separate EIP that isn't part of Jump. I'd confirm with T-Mobile that you do have an EIP for your Nexus 6 and be sure to get the details of its coverage.
Typically when you do a Jump upgrade, you turn in the previous Jump device, which sounds like a Nexus 5 that you purchased from T-Mobile. When they accept your previous device any balance remaining to pay it off is cleared and you start over with your new Jump device. Doing Jump upgrades can't be done online, only in a T-Mobile store.
If your getting a N6 sent to you by T-Mobile, instead of refusing the package I'd talk to a manager at the T-Mobile store to see if you can "return it" and then rebuy it under your Jump upgrade. As difficult as it is to get this phone, go for the solution in which you get to keep it.
Sent from my MB Nexus 6 (64 GB)
GPS Ordered, 2-Day Shipping: 10/29, 13:29
Account Charged: 11/14
Shipping Notification: 11/18, 03:42
Device Received: 11/19, 14:59
All Times in EST

I had a similar issue.
I went to T-mobile yesterday to get the phone with my Jump upgrade. I wanted to put 100$ down on the phone. Originally he told me for whatever reason it wouldn't go thruogh even thoughI was paying for jump, I wasn't using it.
He said if I went the non jump route, they would give me the trade in value of my phone and I'd be responsible for the remaining EIP balance, and then the balance of the nexus 6 as well. I can't remember if I had to put money down on the nexus through this route or if it was still 0$ down.
My issue ended up being resolved because of something else, but it looks like you get more for your phone through the jump program. They pay off the balance, where as with a non-jump upgrade you only get the trade in value of your phone, not necessarily how much you still owe on it.
Without jump my Note 3 was $260 trade in. With Jump it was was remaining balance on my EIP account $350
Its possible you would have to put some money down on the phone if you go the non jump route. .. Not sure if they do financing for that method.
Hope that makes sense. Hope I helped

Thanks guys, indeed I do have two EIP's now. I put down $60 and am now paying monthly for my old nexus 5 and the new 6. If the only difference is the trade in on my phone thats fine. Because I don't owe much. But I'm pretty sure jump is also how tmobile handles insurance on the phones. I'll have to call them back today and clarify.

soljaofjesus said:
I had a similar issue.
I went to T-mobile yesterday to get the phone with my Jump upgrade. I wanted to put 100$ down on the phone. Originally he told me for whatever reason it wouldn't go thruogh even thoughI was paying for jump, I wasn't using it.
He said if I went the non jump route, they would give me the trade in value of my phone and I'd be responsible for the remaining EIP balance, and then the balance of the nexus 6 as well. I can't remember if I had to put money down on the nexus through this route or if it was still 0$ down.
My issue ended up being resolved because of something else, but it looks like you get more for your phone through the jump program. They pay off the balance, where as with a non-jump upgrade you only get the trade in value of your phone, not necessarily how much you still owe on it.
Without jump my Note 3 was $260 trade in. With Jump it was was remaining balance on my EIP account $350
Its possible you would have to put some money down on the phone if you go the non jump route. .. Not sure if they do financing for that methodHope that makes sense. Hope I helped
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Yes, that's how T-Mobile handles their subscribers now. Since they "did away" with Service Contracts, they allow subscribers to purchase phones and pay for them over a 2-year period. Once the device is paid off, it's your to do what you wish. To clarify, you can leave T-Mobile whenever you'd like, but you'd have to pay the balance for the device. You also don't have to wait 2 years to pay off the phone, you can do it from day one, in a week, or a year. The key to understand is that once that it's paid off, the device is yours and the carrier is suppsoed to provide you with a Network Unlock PIN (doesn't apply to Nexus/GPE devices; only carrier locked).
lightsout said:
Thanks guys, indeed I do have two EIP's now. I put down $60 and am now paying monthly for my old nexus 5 and the new 6. If the only difference is the trade in on my phone thats fine. Because I don't owe much. But I'm pretty sure jump is also how tmobile handles insurance on the phones. I'll have to call them back today and clarify.
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Yes. From T-Mobile's Jump FAQ
JUMP! includes Premium Handset Protection (PHP), which covers accidental damage, mechanical breakdown, loss, and theft, and provides a replacement phone up to two times in twelve months after the deductible or any processing fees are paid. If a device is damaged and does not pass the 3-point inspection at trade in, you must file a claim for the damaged device through PHP and pay the deductible or any processing fee to replace it before a trade-in for an upgrade can be initiated. However, this can be handled in one visit to a participating T-Mobile store. If you want to file a PHP claim but not process an upgrade, you can call the vendor directly without a store visit.
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So I spoke with T-Mobile and they said insurance will be covered just as it would have if I did a jump order.
Only difference being I don't get to trade in my phone to get rid of the previous EIP.
So I'm good to go thanks folks.

AT&T Nexus cost more??

**Warning** Kind of a long read but I'm curious to other peoples thoughts.
Wanted to share my experience today. I went into a Corporate AT&T store planning on upgrading to a 32GB MB Nexus 6 on the Next program. I'm good with it being carrier locked and I'll just remove the AT&T bloatware. I was excited that they had them in stock, however I noticed that the retail price was for $682.99 instead of $649 like Google has it for. I asked the rep and he was surprised and looked it up. I told him that other carriers were selling it for $649 also, and he verified it but couldn't explain it and mentioned that they can't match it either. I asked why do I want to pay like $30 more for it to be carrier locked and have bloatware installed (okay with it but not gonna pay for it).
At home, I called 611 to see if they would match it and see if they knew why. The first rep basically said that was the way it was and didn't really seem interested. The second time I called (I know now maybe I'm crazy but didn't think its right), I asked for their loyalty department cause I know they have more power. The guy there said he was being told that its not ATT but the Manufacture that is dictating the price. I told him that Motorola has it for $649 on their website and it doesn't make sense that they are letting everyone else sell it for one price and making AT&T sell it higher. Told them that I may change carriers if AT&T thinks that its good business practice to charge more then everyone else.
I want to point out that:
1. I was never rude or demanded anything. Just told them that I hope it gets pushed up and corrected.
2. Realize that this is a first world problem and I could just go purchase it from Google or somewhere else but I feel its the principle. Its not right to charge like $30 more and add to the fact that I would have paid higher taxes.
3. They still ended up not matching the price but did offer me a $50 discount off the contract price but told them I didn't want a contract.

The extra cost is for the high quality paint used for the death star logo on the back. (The one that comes off if you stare at it hard enough.)
Actually, I didn't mind the extra 30 for one simple reason: it didn't require waiting 6 to 20 weeks for moto to get stock and ship.
Sent from my Nexus 6 using Tapatalk

Ha on the paint. I'm still torn. Almost talked myself into going back and just pay for it.

You know what? I just bought a Nexus 6 from AT&T web ordering and I knew it was $30 more than everyone else, but you know what?! AT&T has them in stock and nobody else does!! Get over it. If you don't like it wait until Google has them on their site and then wait some more until they really have it and can send it to you! I had no problem getting mine from AT&T and I really didn't care that it has their logo on it!

ILuvRice said:
Ha on the paint. I'm still torn. Almost talked myself into going back and just pay for it.
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Do you going to leave a service because they charge 30 bucks for a device no one got in stock? Sound like a great business strategy for me... They know they can provide it today while others can in weeks. I will advice you go back

Appreciate the feed back. I realize that's it only like 30 bucks but there is also the added cost of paying taxes on 682 instead of 649. Not outrageous but still there. I doubt they are charging higher because they know they have them in stock. Especially when they are late to the game. They had to send their initial batch back. I wonder if this is fair to be who don't realize they are paying more. I noticed the price difference and accept the added cost, I'm okay with it but it's not fair to an unsuspecting customer.

Complain about it on at&t's Facebook page. The first person that contacts you probably won't be alot of help. They will eventually have someone else contact you. This person can help you. They gave me a $100 bill credit. I could have paid the balance of $582.99 plus tax but I chose to do the next 12 plan. So I paid $682.99 in order to do next and the $100 came off my monthly bill.

Well to update. I ended up going back and getting it. Really wanted to check it out and decided it was worth to walk out with it now. I hope its corrected still though. Now to run it through its paces before the 14 days are up. Like it so far. It is my first nexus device.

Mine was 249.99 with the 2 year contract.

$249.99 + $25 per month extra for 24 months = $849.99 + tax and upgrade / activation fees.

Best buy has the at&t n6 for 649 but the sprint n6 is 699 dosent make sense
Sent from my LG-D950 using XDA Free mobile app

That's interesting, on Sprints website its 648.