Database Develop

Help please! Can't hard reset dead phone

I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?

omk298 said:
I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?
Click to expand...
Click to collapse
thats because you are not properly pressing the two soft screens. Do you have big figures? if so you might be hitting the keys next to them accidently and the phone just soft resets when you put style in to hole.
Make sure you don't touch the other keys except the 2 soft keys together at same time and while keeping them depressed insert stylus and than keep this for a second and the restore will come up.
p.s. use chop sticks or something else or grow your nails a little lol so you can press the keys easily

Also make sure the USB cable is not plugged in as the phone will NOT hard reset if it is.

Thanks for the ideas guys, but still no luck. Fairly sure I was pressing the buttons right anyway, but I've tried with a couple of pens, and no USB cable in sight, and it's not done anything different. Any other suggestions?

Will the phone go into the bootloader (hold Camera button while soft reseting)? If so, then just flash a different ROM.

Thank you, that's sorted it!

Good to hear that worked. There have been some isolated reports on the site regarding certain OEM ROMs preventing the traditional hard reset from working. Look like you found one of them!

Hard Reseting Htc Diamond Cdma

can somebody PLEASE TELL ME HOW TO HARD RESET THIS THING!??!? i read themanual .. and along with 40 billion forum posts...
VOLUME DOWN and CENTER BUTTON pressed then pressing the reset pin and still holding the volume down and center button DOES NOT WORK.... regardless whether the phone is OFF or on
help

I had the same problem when i tried it the first time!
Try to Soft reset the device and go to the RGB info screen (where you can see the Boot loader version ect.) then hold the center button and volume down and reset the device again. Then it should work!
btw make sure to press the buttons long enough, you need to press it for at least 10 seconds until it has loaded everything for the HR

Actually what needs to be, this is after trying for almost half hour - down volume, center key and Power (not reset). But has Xui said you need to hold it until you get the screen advising you are about to Hard Reset the device.
BTW Mods, can someone update the Diamond Wiki with this info, I da** near broke by buttons thinkink I was not pressing hard enough. When in actuality I should have press the power and not the SoftReset.

This is what I did:
My touch screen doesn't work.
So I have to hard reset the thing.
Hold the power button to turn off the phone completely
Then hold vol down, center key, power button, around 5-6 seconds,
then you see the boot screen.
Thanks guys, you are super and helpful for sure.

diamond doesn't hard reset, please help

hi all, my first ever post in this forum. first of all many thanks for being here.
I was reading too many threads about the diamond. mainly about hard reset problems and new roms. my problem is that I couldn't perform hard reset. searched over the forum, tried what others did, just no result, what I am getting is only soft reset.
the method is:
use reset button while holding volume down & enter buttons , release the reset and keep holding others until the information window appears on the screen... somebody says power button also needed to be hold. somebody suggest holding the enter button very carrefully as it is very easy to activate direction buttons. somebody says rom is need to be updated as existing rom can be corrupted.
I tried all of above, I did update the rom several times and checked if hard reset is working, no result.
my tricolor screen says :
DIAM100 MGF 64M
SPL-1.24.Hard
MicroP-Diam (LED) v11
PSOC-Diam STAGE_PVT v0x32
I've 1.37.405.1 and radio rom 1.00.25.03 now, I know they are older versions but I tried 1.96. series too but did not throw in another hspl.
is it worth to try flashing with newer hard-spl such as 1.93 and compatible roms. any suggestion is very appreciated. I just wory about it coz read in many threads it is good to perform a hard reset after a new rom.
ps:assuming if it is cannot be changed, any software to perform hard reset? sow somewhere video of it, any help?
thanks for reading

Read this.
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html

thanks for post but link doesn't work. I assume there is just explaination of normal hard reset method which I tried several times already.

Hi
cant open the above link to confirm if the same as what method i use, press and hold volume down and enter and the reset and release all upon tri colour

i must remove the SIM to get a hardreset.
with inseted SIM the procedure not works on my device (why ever? no idea!)

Just to further clarify:
If you have the CDMA version (like I), you must hold down power button + volume down + enter button at same time. Press the reset button with your third hand and continue holding the buttons until a screen prompts you for a reset. Volume up button will confirm the hard reset.
That's what I had to do and I would love to meet the engineer behind that crazy combination... I had to prop the stylus in a 3 ring binder while holding the three buttons so i could jab the back of the phone into the stylus while my other two hands were preoccupied with this stupid combo.
Arg. Hope this helps
/rant

ekksman said:
Hi
cant open the above link to confirm if the same as what method i use, press and hold volume down and enter and the reset and release all upon tri colour
Click to expand...
Click to collapse
this is not the hard reset. I got the tricolor screen by holding volume down + reset button. for hard reset there must be a window asking your approval if you are confirming hard reset, than pressing volume up is performing it.
while holding volume down + enter and resetting is resulting soft reset only. I tried many times as if I am mistakenly pressing other buttons but not... any help?
edit:with sim or without it didn't make any difference. however, I tried the last method whitesoxxx suggest but didn't hold the reset as I hold the others, will give result in a minute. by the way my device is from orange, is it CDMA (sorry if it sound soo stupid
result:nope, didn't make many difference, still soft reset. one more question: this reset confirmation window, how many second later it suppose to appear?
thanks

my last post might point you in right direction...

WhiteSoxxx said:
Just to further clarify:
If you have the CDMA version (like I), you must hold down power button + volume down + enter button at same time. Press the reset button with your third hand and continue holding the buttons until a screen prompts you for a reset. Volume up button will confirm the hard reset.
That's what I had to do and I would love to meet the engineer behind that crazy combination... I had to prop the stylus in a 3 ring binder while holding the three buttons so i could jab the back of the phone into the stylus while my other two hands were preoccupied with this stupid combo.
Arg. Hope this helps
/rant
Click to expand...
Click to collapse
It is an incredibly stupid combo! I had to search xda-developers to figure it out the first time because i just didn't believe the user manual!
For me, it works easiest with the diamond face down on the edge of a desk and supported against a heavy object (shelving unit) so that the Vol Down & Enter combo can be done one handed. I then have a hand free to press reset, which is easy with the back cover off!

beleive me i have no any complain about how difficult to reach ald hold all those buttons at same time, I am quite use to it
I sent back the diamond today as hard reset problem was really annoying. I tought mine was defected somehow. will buy another, if next one does the same should I send it back again? is it really necessary to do hard reset after updating rom?
thanks

To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER button, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see a message on the screen.4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
***Check this out! http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
***I tried it,but the problem with YouTube didn't stop.

Very easy way to Hard reset the phone is by going to phone settings and select "Clear Storage" and enter 1234 click ok. (This is erase all the data and installed programs and will get the factory settings)

I Think I Bricked It........

fixed it, please close

ShavedCivic187 said:
So I was texting on my Fuze and it froze. I hard reset it and now it won't start back up. Im using the latest Mercury Energy rom. It starts up, goes to where it plays the start-up sound and says "Energy Rom 3.0" and then stops. I have the touch response installed on it and it still vibrates when u touch it, so I dont think its too bad. Please Help! Thanx
Click to expand...
Click to collapse
Hold the Volume button down + the button in the middle + the reset button
keep holding until the screen goes to bootloader

CraZyLiLbOy said:
Hold the Volume button down + the button in the middle + the reset button
keep holding until the screen goes to bootloader
Click to expand...
Click to collapse
then reflash?

tryed holding the buttons and it didnt do anything.

He's advising that you hard reset. That's what I'd do, too, but if it continues to hang, flash a stock rom. You may need to go into bootloader manually if you do it over usb.

Fixed it please delete.

hard rest verizon phones
i think that verizon has ****ed the customers when i comes to hard resetting i think that they disable the option when you are try to do it with the whole volume button power button the reset thing i have gone through two phones because of this but now i found program that was leaked and it does it for me you go into that mode where you get that multiple colored screen and then once you plug you phone into your computer and then you run it and it hard resets the phone

that would be great if you can share how do you it with us, so any body have this problem can be fixed without asking too much.

Diamond not going to boot loader

Hi,
Diamond is not going to bootloader (tricolour) screen after MTTY. MTTY was successful but nothing happening after pressing volumedown+center button.
Now device is just showing - Touch diamond when i switch on.
I have diamimg.nbu on internal storage, is there any way to trigger install.
It was working fine before mtty.

Pull battery out to turn it off.
Put it back in.
Press and hold volume down
Press reset button.
The reason its only showing Touch Diamond is that the MTTY process has cleared off your previous OS. You need to get it back to bootloader and try MTTY again.

I have tried all those stuff but no luck, for every thing diamond just vibrates and shows "Touch Diamond".
I guess boot loader is not working, is there any way to connect to it and repair bootloader.
I have tried snoopy from some post but thats also of now help.

Taken from PPCGeeks:
"Hold down the Volume down key and power button, the take the tip of your stylus and press the soft reset button (bottom left corner of phone under battery cover). After you press reset button keep the Volume down and power button press until the bootloader screen comes up"
Let us know if this works.

Thanks Super....
This is not working, only option i see is some way to connect to it through USB because i had faced this problem earlier also but that time RRU updater used to push it to bootloader.
volume down button used to work only with original HTC ROM for me....only a few time it used to work with cooked ROMs....

Hi,
Anyone can suggest some advance tool which can connect to diamond if its not going to bootloader through normal methods.
Its all clear by MTTY, i have ROM image on internal storage.

Solved finally.......
Hold only volume button pressed, press reset button and immediately after that press ok or back button