Database Develop

ATT 8925 - Won't see 3G

Hello All,
Been reading this forum for quite a while, 1st time posting. This community has helped me improve my life immeasurably in the past couple years.
I got an HTC Tilt a couple days ago. Unfortunately it's not able to be returned or warrantied. When I first turned the device on it saw the 3G network (or at least displayed the icon; I never had the chance to connect). I navigated to my sd card and went to delete Fieldtest.exe, which I had placed there for ease of use from my previous 8525 (I do some network testing for my job). I forgot and tapped it rather than holding down the stylus and opened the program; the 3G icon disappeared and went to E and I haven't been able to get it back. I've tried clearing the memory and have completely reflashed the device using the HTC retail ROM. Also tried kaisertweaks to enable HSDPA and the bandselect tool.
This is really bizarre. I don't think that Fieldtest.exe could have damaged just the 3G portion of the chipset.. but I'm running out of ideas. I've searched through this forum (finding wonderful nuggets of information as usual - can't wait to try Digitaltigre's method for using the Kaiser, or maybe old 8525, as DiNovo Mini) and others to try to find others with a similar experience and I've done the obvious (reflashing the radio I thought for sure would do it). Besides this the device works great - EDGE connects and is usable, voice calling works, tethering works, etc.
Any ideas you folks can come up with would be greatly appreciated,
Thanks,
Shoehopper
ROM: 1.62.502.0
ROM date: 01/17/08
Radio version: 1.27.14.09
Protocol version: 22.45.88.07H
And I'm in a very strong 3G area (-65 to -70 dBm typically)

did u try changing your rom or doing a clear storage?

I tried both. The ROM I reflashed was the same version as the ROM that was already on it however.

try a different one

are you sure your area is 3G enabled? or at least have decent enough 3g coverage.
try this one addon it's called band select. it adds a tab to your phone settings where it lets you pick auto, regular gsm (G,E), or 3G. You can then force it to be on 3G only. The problem is, if this doesnt work it may mean what you thought earlier that either your 3G chip is messed up or you just not in a decent coverage area for 3G.
i cant find it on my pc, if you do a quick search you may unveil it. hope that helps

using 3g off/on in comm manager works for me or if i wanna get serious i use bandswitch or comm manager pro www.commmgrpro.com

shoehopper said:
...Unfortunately it's not able to be returned or warrantied...
Click to expand...
Click to collapse
Why is this? Even a secondhand Tilt will be less than 1 year old, and covered by AT&T's warranty.

I tried using BandSwitch, when I pick UMTS it constantly searches for signal (... under the antenna icon and x on the connection icon). Selecting Auto reverts to E.
I am certain of being in UMTS area (Redmond, WA HQ building of certain large wireless organization.. which is also why I cannot warranty or exchange he device).
Thanks,
shoehopper

errr nm i did some homework. Thought i had an answer.
eeeekkkkkkk
weird. I have some bugs depending where i am if the signals are real strong, i sometimes cant seem to leave my wifi on and stream info over 3g AND use my bluetooth. Are you running anything else at ALL. ? in the case i mentioned, i sometimes have to turn off my wifi to get my bluetooth to work.
Maybe some weird bug w/ something else your running?

NotATreoFan said:
Why is this? Even a secondhand Tilt will be less than 1 year old, and covered by AT&T's warranty.
Click to expand...
Click to collapse
Found on the side of the road?
fell out of the truck?
Stolen?

It was company provided, which means I'm not out anything personally, but it does have a $ value nonetheless. Being company provided but outside the retail channel, it is not able to be warrantied or returned. Sheesh.. people assume the worst.
I am not running any fancy connections. Haven't even turned on the Wifi or Bluetooth. No programs (besides the aforementioned kaisertweaks, and now BandSelect). It's not that it doesn't connect; it doesn't even SEE that there is UMTS coverage available, only EDGE.
Thanks,
shoehopper

I'd try a warranty exchange anyways, if I were you. (Once you've determined if there is a hardware problem...) Supposedly the warranty follows the device, no matter what channel it takes to get to the current end user. Anyways, that's what I've heard, and it wouldn't hurt to try. Just call customer service and ask for the warranty department.

Separate radio for 3G?

Are there two physical radios in the Tilt/TyTN II? I ask because I'm experiencing a strange problem that nobody else seems to have seen before. That, or nobody noticed my posts here:
http://forum.xda-developers.com/showthread.php?t=335096
The problem is that phone/data work fine when the phone is in non-3G mode. (In the Comm Manager, available in most recent ROMs, I have disabled the 3G mode, so I'm using only GSM here in the US).
In 3G mode, I'll get a 3G icon (used to get an H, months ago), but will be unable to place/receive calls, and no data connections will be established -- they'll all time out or say that "the answering modem has disconnected."
So, back to my question: is it possible that my radio is partly damaged? Can that happen? I'm not sure how else to explain the utter lack of 3G on my phone.

can't have a damaged radio, you could have the wrong radio for the device and/or version of windows mobile. 3g only works if in 3g area,have it enabled and turned on through comm manager.also make sure you're network settings are correct and make sure phone is set to auto in networks tab in phone settings,not set to gsm/cdma
PS, the search tool/wiki are you're friends since this has been covered too many times

dyetheskin said:
can't have a damaged radio, you could have the wrong radio for the device and/or version of windows mobile. 3g only works if in 3g area,have it enabled and turned on through comm manager.also make sure you're network settings are correct and make sure phone is set to auto in networks tab in phone settings,not set to gsm/cdma
PS, the search tool/wiki are you're friends since this has been covered too many times
Click to expand...
Click to collapse
Thanks for the advice. Unfortunately, I've tried everything I can think of, and everything suggested. Nearly ever ROM I've seen, with nearly every radio; every combination of wap.cingular, isp.cingular, etc. The AT&T store thinks the phone is defective b/c they can't figure it out, either. In response to your comments: tried every version of windows mobile and most of the radios available; I'm very much in a HSDPA 3G area (used to get 5 bars "H" all the time); 3G is enabled; network settings are correct; phone is set to auto/auto.
Any other ideas, anyone? I appreciate it!

I've been have the same exact problem. I posted about it about a month and a half ago, but got nothing.
Everything worked perfectly until one day, out of nowhere, 3G stopped working for me. I've also tried multiple radios and ROMs and to no avail. The weird thing is that when it stopped working, nothing had been changed in months.
I know that I'm definitely in a 3G coverage area because I used to get 3G service all the time.
If I turn 3G on, it'll work in an edge only area, but as soon as it switches over to WCDMA, the problems occur.
This is super aggravating.

AndyNJ said:
I've been have the same exact problem. I posted about it about a month and a half ago, but got nothing.
Everything worked perfectly until one day, out of nowhere, 3G stopped working for me. I've also tried multiple radios and ROMs and to no avail. The weird thing is that when it stopped working, nothing had been changed in months.
I know that I'm definitely in a 3G coverage area because I used to get 3G service all the time.
If I turn 3G on, it'll work in an edge only area, but as soon as it switches over to WCDMA, the problems occur.
This is super aggravating.
Click to expand...
Click to collapse
Well, the good part is, you're not alone. I found another forum online (can't remember where, I'm at work now and I found it last night) were several people were having the exact same problem -- in various countries around the world, including the US.
They had decent luck flashing the stock HTC ROM and then the French radio mentioned on the big XDA radio post (search google for "kaiser radio" and you should see it). However, I did the same and still have the 3G problem.

did you try using a shipped att rom and see if you still have this problem? if the problem goes away, then maybe its just a rom/radio mismatch problem. if it doesnt, then its more likely a hardware failure.

I'm in france, and since few days, i've the same problem, and i haven't change the radio. the phone is going for repair.
link to my post

XtreMe_G said:
did you try using a shipped att rom and see if you still have this problem? if the problem goes away, then maybe its just a rom/radio mismatch problem. if it doesnt, then its more likely a hardware failure.
Click to expand...
Click to collapse
Yep -- I've tried going all the way back to the original ROM and radio. No go.

yeantbron said:
I'm in france, and since few days, i've the same problem, and i haven't change the radio. the phone is going for repair.
link to my post
Click to expand...
Click to collapse
Can you keep us posted on what happens when it comes back? If it's really a hardware problem, many inquiring minds would love to know.
Bonne chance!

chaosniner said:
Are there two physical radios in the Tilt/TyTN II? I ask because I'm experiencing a strange problem that nobody else seems to have seen before. That, or nobody noticed my posts here:
Click to expand...
Click to collapse
As mentioned in this thread, some shipments of the TyTN II have faulty hardware with broken 3G support.
No patch or driver update can fix this because it is a hardware problem. I experienced exactly the same issue with my first TyTN II and finally replaced it with a new device which works flawlessly out of the box.
I believe you should also better get your device replaced if you ever want to use 3G.

Can you keep us posted on what happens when it comes back? If it's really a hardware problem, many inquiring minds would love to know.
Click to expand...
Click to collapse
Yes of course !

Well, 4 days to receive my phone !!
and they have changed :
_motherboard
_antenna
and MAJ rom and radio
Version de ROM : 1.56.163.8 ===> 1.56.163.9
Date de ROM : 09/04/07 ===> 10/15/07
Version de radio : 1.27.12.11 ===> 1.27.12.32
Version de protocole : 22.45.88.07H ===> not changed

are you saying you have gotten your phone back? is it working now?

htc diamond freezing

Hi!
i am new here, and i do have a problem.
I have my HTC Diamond since 2 weeks, and it is blocking (freezing) once per day: the device is on standby, i try to turn it on, but nothing happens, always a black screen, not even the restart button works; the only solution is to remove and put back the battery.
the issue is that if someone calls me during this "freeze", he gets that my phone is ringing; but i get nothing; and not even a missed call after i succeed to turn it on.
- ROM version: 1.93.479.3 WWE
i highly appreciate if somone can help me with this problem.
thanks,
Tony

I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.

sounds like a problem with the Radio, it could be that the weak signal is causing the phone problems.
Try flashing a newer Radio version, and make sure all the settings (as Drachen said) are correct.
If you arent happy with Flashing a Radio, then send it back and get a repacement (chances are it will have newer firmware)

I have the exact same issue as you have. I had basically tried all sorts of ROMS, be it stock or cooked. It seems that since the upgrade to all v1.93 roms, this problem became more frequent.
Check this link here. I posted some screenshots of my problems there.
http://www.ppcsg.com/index.php?showtopic=102551
I've tried Vic's rom, Swift's roms, stock 1.93 rom with stock spl etc.. all with no success. it would be stable for the first 1-2 days after flashing, but immediately after that, it will happen like twice a day.
Like your case, I'm having this "whitenoise" screen (instead of a blank screen, which i used to have at times also) and I tried calling myself from my land line. I can hear the ringing but my phone does not respond.
So since then, here's my suggestion.
DISABLE your TouchFlo3D. Use default Today screen or SPB Mobile Shell. Thats what I did and I haven encountered a single issue since then for 2 days straight. Try it for a day or two to see.
Base on my analysis, our Diamonds has a defect on the 3D gpu chip. Cos corruption only occurs on programs using the HTC 3D driver (e.g. the OpenGLES api from Koush) while normal 2D functions is perfect.
I am waiting for the next ROM update to see if it fixes the issue before I send in my set for repair before my warranty ends, but I feel its gonna be hard to replicate the issue to the service engineer.

I'm going to wait until the end of the week to declare that the problem has been solved, but I'm having a LOT of luck with the latest radio ROM (v1.00.25.BS14) since it was posted on Fri morning (for me), and have had no freezing problems through the end of Tues. Tony1313, try upgrading to the latest radio ROM on the radio ROM thread in the development forum for a while and see if it helps you. Another set of eyes on the problem would be good.
knave, I don't think the cause of the problem for you is the same as it is for me. I haven't gotten any graphical glitches yet on my Diamond and I've only seen the snow screen you're talking about once when charging overnight (in the 3 months I've had the Diamond). As I mentioned, the crashes only happen in one location (my office) and never happen after-hours, weekends or on vacation. The two things I did to reduce the frequency of problems (that helped) were to change Exchange Activesync from "Automatic" to "Manual" during work hours and to set the bands in the control panel as above. All that makes me believe my problem is radio/reception related.

Drachen said:
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
Click to expand...
Click to collapse
Hi Drachen I did a similar thing to you except I set it too GSM + AUTO it solved my SOD problems completely. Here is my story.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

i have freezes many times each day, even if im using it with no sim card. i don't even know what to do.
i have a stock rom.

I bet you got the 1.93 ROM and not 2.03, go update to it!

My problem is:
when a turn it on, it just show htc background and that's all
who faced with this problem?

Network Shwoing Wrong Location

i think i have determined that my phone network location has gone bad... =\
it showing that i am in zibo....some city in asia. well anyways has anyone experienced this problem? network showing that you are in the another country.or state or whatever.?
one theory is the 3g network...it just launched like last week in my city, jacksonville. maybe there are some quirks and bugs in the system.
one idea to try to fix is to return phone back to stock and redo my root and everything, but this is a last resort
i have flashed 4 roms to try to fix this problem. jacxhero 1.2 and 1.1 , drizzy 2.2r2, and JACMytouchSki 2.5.2. all with the same results.
it seems like the only way to get ym correct location is to turn off the first option in the location settings and turn on gps.
any help or ideas will do but it seems like i have to exhange phone thru warranty...and ugh i have to revert back to stock

brian_v3ntura said:
i think i have determined that my phone network location has gone bad... =\
it showing that i am in zibo....some city in asia. well anyways has anyone experienced this problem? network showing that you are in the another country.or state or whatever.?
one theory is the 3g network...it just launched like last week in my city, jacksonville. maybe there are some quirks and bugs in the system.
one idea to try to fix is to return phone back to stock and redo my root and everything, but this is a last resort
i have flashed 4 roms to try to fix this problem. jacxhero 1.2 and 1.1 , drizzy 2.2r2, and JACMytouchSki 2.5.2. all with the same results.
it seems like the only way to get ym correct location is to turn off the first option in the location settings and turn on gps.
any help or ideas will do but it seems like i have to exhange phone thru warranty...and ugh i have to revert back to stock
Click to expand...
Click to collapse
I've experienced the same issue in Salinas, California. It shows me as Berlin, Berlin - Somecitybegan, Germany - and Somestrangecitinami, Brazil. (All made up city names of course because I can't reproduce the problem since I'm not there at the moment.
It's strange because if I drive down there my Weatherbug app will track me all the way there and update regularly and show me as Salinas, Ca. But after I reboot... Izaquiri, Brazil (or some place like that). Then I force an update and.... Berlin, Berlin. My other weather apps react the same way. Even some of my other apps such as all of my movie theater apps.
I've experienced the problem with JF ADP builds, Hero and Cyanogen ROMs. It has to be a NETWORK issue with the carrier. Not your phone. Perhaps the phones roaming on AT&T or something?

Binary100100 said:
I've experienced the same issue in Salinas, California. It shows me as Berlin, Berlin - Somecitybegan, Germany - and Somestrangecitinami, Brazil. (All made up city names of course because I can't reproduce the problem since I'm not there at the moment.
It's strange because if I drive down there my Weatherbug app will track me all the way there and update regularly and show me as Salinas, Ca. But after I reboot... Izaquiri, Brazil (or some place like that). Then I force an update and.... Berlin, Berlin. My other weather apps react the same way. Even some of my other apps such as all of my movie theater apps.
I've experienced the problem with JF ADP builds, Hero and Cyanogen ROMs. It has to be a NETWORK issue with the carrier. Not your phone. Perhaps the phones roaming on AT&T or something?
Click to expand...
Click to collapse
i just have to get into touch with my friend who has a g1....who lives in my area and see if the cellphone tower that is nearest to my g1 is buggy..
i already confirmed with another local guy and he says his displays jacksonville. so all i need to do is invite my friend over to see in her g1 is affected.

[Q] Froyo GPS Lock Problem

Ok...so after updating to Froyo my GPS is not working. Not only that, my phone can't seem to find my approximate location even after enabling "Use Wireless networks". I used GPS Status app from the market and I confirmed the phone was seeing several satellites, but it was getting no lock. I had no problem with my GPS with 2.1 aside from losing my location occasionally when I drive through the downtown.
Is anyone else experiencing this issue? I'm running my phone on Rogers network, unlocked and rooted.

Yeria said:
Ok...so after updating to Froyo my GPS is not working. Not only that, my phone can't seem to find my approximate location even after enabling "Use Wireless networks". I used GPS Status app from the market and I confirmed the phone was seeing several satellites, but it was getting no lock. I had no problem with my GPS with 2.1 aside from losing my location occasionally when I drive through the downtown.
Is anyone else experiencing this issue? I'm running my phone on Rogers network, unlocked and rooted.
Click to expand...
Click to collapse
You didn't say what version of Froyo you are running but I'd change my modem file and use one of the alternate ones that DocRambone has. There's a thread on this but I find the ZSJPE (Hong Kong) version to be superb (and our company develops an app for the phone that uses GPS for golfers) - very quick, very accurate...

Oh I'm using JK4 from Bell..and kernel version 2.6.32.9....
Edit: Oh and I have also done factory reset/cache wipe...and it's still doing that...I want to see if I can fix this without changing the modem file or anything like that...

I'm having the exact same problem since upgrading to the official 2.2 release from 2.1
EDIT: Bell Galaxy S Vibrant, Unlocked and running on Rogers. Not rooted.

sw411 said:
I'm having the exact same problem since upgrading to the official 2.2 release from 2.1
EDIT: Bell Galaxy S Vibrant, Unlocked and running on Rogers. Not rooted.
Click to expand...
Click to collapse
Ok...so I'm a bit relieved to know I'm not the only one out there...From the things I've been reading it doesn't seem to affect phones running on Bell networks..but shouldn't GPS be not affected regardless of the network you're running on? I don't see why it's refusing to get a lock...

I can't believe no one else is having this problem, maybe we're the only ones unlocking??

I was also having this problem. I updated to bell froyo using kies, and am unlocked using rogers. I loaded gps test, set it so it wouldn't shut off the screen, and let it run for about 30 min in a window. Eventually it got solid lock on a couple sats and it now seems a lot snappier to get a lock.

sw411 said:
I can't believe no one else is having this problem, maybe we're the only ones unlocking??
Click to expand...
Click to collapse
Ok, good news! At least for me anyway... I decided to try keeping my GPS on and let my phone to try and find my location..however long it was going to take. I don't think it took me 30 minutes but it took me good 10 minutes before my GPS found my location. I think the problem was because I'm having trouble getting location information based on my wireless network and updating to Froyo and doing a factory reset must have deleted my satellite schedule. Right now I'm just so glad to find out my GPS isn't broken! :-D You should try the same thing I did.
Sent from my GT-I9000M using XDA App

@sw411 Oh and you should try and read this forum about wireless network based location service.
http://forum.xda-developers.com/showthread.php?t=845152
Sent from my GT-I9000M using XDA App

Thanks Yeria, that sounds like the problem we're having.
I do find that if I give it enough time, It will get a pure GPS lock, but I'm not getting any aGPS (the network based)
That thread you link sounds like the solution, but unfortunately I can't seem to access the file they tell you to modify

I too have GPS problems right after upgrading to official froyo. And it kept getting worse when i tried custom ROM. I tried factory resetting and format all my sd card, cache wipe etc hoping that it will return to normal like when i was in 2.1 elcair but to no avail. I don't know if some bad code was left behind when i did the official upgrade through kies. All i can say is it was working fine when i was at 2.1 then suddenly went bad after 2.2.
By the way, my problem is my GPS lock kept of disconnecting every now and then thus rendering my GPS useless as it kept on displaying my location as "off road" even though i'm on a clear highway with clear and bright skies!

ahh, if I root the phone I can get to
/dbdata/databases/com.google.android.gsf/gservices.db
unfortunately, this phone doesn't have sqlite3 installed!! I need to try and find that
EDIT: Found a copy of sqlite3 and was able to push it to the phone. edited the db as people suggested! I'll have to test it on Monday

mikextr23 said:
I too have GPS problems right after upgrading to official froyo. And it kept getting worse when i tried custom ROM. I tried factory resetting and format all my sd card, cache wipe etc hoping that it will return to normal like when i was in 2.1 elcair but to no avail. I don't know if some bad code was left behind when i did the official upgrade through kies. All i can say is it was working fine when i was at 2.1 then suddenly went bad after 2.2.
By the way, my problem is my GPS lock kept of disconnecting every now and then thus rendering my GPS useless as it kept on displaying my location as "off road" even though i'm on a clear highway with clear and bright skies!
Click to expand...
Click to collapse
Based on what I have found so far, and assuming your aGPS or any other wireless based assistance features are not functioning properly, doing a reset and cache clear will not help with your GPS at all. I have read that the phone will try to download the satellite schedules directly from GPS satellites if you're using purely satellite based GPS option. It'll be slow so it will take longer to get a lock and that's why phone will use other means to shorten the lock time. Once the schedule is downloaded, they said there shouldn't be any problem until the schedule expires, at which point you will have to download the schedule again.
I think the reason you're losing lock frequently might be because your phone doesn't have a clear view of the sky..? I used my phone GPS to drive around Toronto, Vaughan and Mississauga last night for at least 4+ hours, and I did not have any problem.

So, I tested today after updating the db.... no agps still..
Anyone else still.having issues with agps?
GPS works, just no agps since 2.2
Sent from my GT-I9000M using XDA App

mikextr23 said:
By the way, my problem is my GPS lock kept of disconnecting every now and then thus rendering my GPS useless as it kept on displaying my location as "off road" even though i'm on a clear highway with clear and bright skies!
Click to expand...
Click to collapse
This is why I unfortunately have to use an old Tom Tom GPS!

i'm having this problem too. i finally got it picking up quickly on 2.1 but once i updated i haven't been able to ever get a solid lock. has anyone found a solution yet??

Now that my wireless location service is kind of working I thought aGPS should also naturally work but I guess not... My GPS takes a pretty long time to start up and I haven't found any fix for this..
It's funny because I didn't really have any problem with my GPS with 2.1 but now I do with 2.2...
Sent from my GT-I9000M using XDA App