This is the second time this happened to me. The first time I remedied the matter with a hard reset.
I recently upgraded my ROM to the 2.24 version (thanks by the way). This evening I was installing a number of third party programs on my 8125 when I had one program not install. After that, I lost my activesynce connections (I was still connected but I could no longer sync and all of my contacts, emails, etc. were not showing). Also, I am unable to install (or remove) any .cab files. When I go into my settings > system > remove programs, NO programs show up there. Last night, the programs I had installed were there.
I have soft reset my device and rebooted my computer. Nothing happened. I deleted my device on both my computer and on the 8125 and resynced but nothing happened. The last time this happened I tried the install / unitstall process of Activesync and could never get it working.
I am just sick about this.
Can someone tell me why I can no longer install or remove .cab files and why my programs do not show up in the 'remove programs' screen?
Thanks
Adding to my post...
I should say that I have Activesync 4.2 beta installed. I also note that in the Settings > System > Remove Programs it shows "Total storage memory available: " In other words it shows nothing.
Hello all,
I have a TyTN II, bought in Switzerland, with a Swiss/French ROM.
Yesturday I had the brilliant idea to upgrade to WM6.1. Bad idea.
Before doing so, I made a full backup using Sprite Backup 5.1, thinking that I would get the best out of WM6.1 with all my current data.
The upgrade to WM6.1 went perfect. When I switched it back on, everything was OK. So I decided to perform a restore using the Sprite software, to get back all my data. During the process I recieve a warning message telling me that the the phone and operating system are not the same as on the backup...oups! I decide to ignore the message and press continue. Sprite does his thing, and the phone restarts. Only problem, it won't go past the HTC welcome logo...
I hard reset it. Start looking around on forums, and for some reason that today I can0t remember, I waste 25$ on the Sprite Backup 6.2 software. I try, but nothing works.
I write an email to Sprite explaining my problem, and here is the answer I get:
Hi guys,
I just bought your newest Sprite Backup product hoping that this would help, but it doesn't look so.
My issue is the following:
I have a HTC TyTN II that was running under WM 6.0 until now. Today I decided to upgrade to the WM 6.1 version. Prior to doing so I made a backup using the Sprite Backup software provided with my phone (on a HTC CD).
The backup went perfect. So I did the WM upgrade, and my phone configured perfect. I tried to restore the information from the backup to my phone. I first received a warning message telling me that this wasn't the phone or the WM version that I was using to create the backup. I thought that I should anyways have a try.
My phone performed the restore, but then wouldn't work. Only the HTC logo appeared and then it froze. Looking at some forums, I saw that a Hard Reset of the phone was advised, so I did it.
After this, still looking around forums i saw that people were talking about the fact that the new Sprite Backup software has this feature about retro compatibility with previous ROM versions. I thought that this would be the solution.
I bought the software and I'm desperately trying to restore the information. The only thing I get is the following error message:
"The selected backup file was created using a different version of Sprite Backup (5.1.0, Build 1449) and is incompatible with your current version (6.2.2, Build 2280)."
Guys, any help will be greatly appreciated, I had some important information on this backup and I would be extremely grateful if you could help me out to solve my problem.
Thank you in advance.
Best regards,
Ostap
Tama McCallum 23/07/2008 1:30:38 p.m.
Dear Ostap,
Thank you for contacting Sprite Software. Unfortunately Sprite Backup itself is not backwards compatible, so to restore your 5.1 backup file, you need to use Sprite Backup 5.1.
To restore please follow these steps;
a) Hard reset your device
b) Place the attached .CAB file onto your device
c) Open the .CAB file using File Explorer
d) Open Sprite Backup
e) Go into Options> Switch to Advanced Mode
f) Go into Options> Restore Options and select Enable Device Upgrade mode
g) Go back to the main menu and choose your desired backup file to be restored
h) Continue with the restoration ignoring any prompts that may arise
If you encounter any errors, please send me the resulting BackupLog.txt file created in the \Temp\Log folder on your device.
Best regards,
Tama McCallum
Sprite Software
Unfortunatly her suggestion does not work.
So I start going around the web again, and I find this site, that seems the most efficient and proffesional. I really hope that you will be able to help me out.
Just to finish, and to keep focus, what I really need is ONLY the contact information from my backup/old ROM. Is there a way to extract this information from the file on my PC, or revert back to my old ROM and be sure that the restore will work?
Thank you very much in advance.
Best regards,
Ostap
Look into Flashing from your SD card, and then see if you can find the 6.0 rom is the kaiser wiki. (you should be able to get to all of this through the links in my signature. If you can get back to 6.0 and use the backup I would then try syncing with outlook to backup your contact info. Then flash back to 6.1, sync again and then enjoy 6.1.
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
anoano said:
Try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore Your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Um, dude, he can't get into his phone..
Only problem, it won't go past the HTC welcome logo...
Click to expand...
Click to collapse
anoano said:
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Thanks anoano
Sounded great, but unfortunatly nothing happened... I've tried this for a few times already.
ChumleyEX:
The problem is that I don't synchronize with Outlook. I use Outlook with my business phone, so the only place I had my contacts was the HTC and now the Backup I can't use.
As a last resort I will indeed follow your instructions about flashing and putting a 6.0 ROM and trying to restore from there.
Before we get there, do you guys have any other ideas?
Thanks!
The contacts are stored in pim.vol located in the root of your device. Try to either restore that file or extract it on your computer and copy it to your phone (if your phone is still stuck at the HTC logo you'll have to hard reset first, of course).
If WM won't let you overwrite your old pim.vol, try this trick (quoted from another post):
try to delete poutlook.lnk from the windows\startup folder
softreset
connect pda to your pc
rename pim.vol to pim2.vol
restore your pim.vol
immediately perform a soft reset
Click to expand...
Click to collapse
This could work, provided the data layout of pim.vol hasn't changed in WM6.1.
Edit: You could also try to restore the personal data and then do as the Sprite lady told you, send her the log file. Perhaps they can work it out.
I had a similar problem to the OP. Turned out I'd restored the old Windows folder which of course doesn't work as it's a new version of Windows that came wit the new ROM image. So theanswer was to go reflash the new ROM, restart the restore, check that everything is checked to be restored except the Windows folder. It worked....
pudifoot:
GREAT!!! It worked, just the way the other post describes! It's perfect!
Thank you soooo much to all of you!
Take care.
Ostap
I'm glad it worked out for you!
For future backup and restore of your personal data you might want to check out PIM Backup.
Can't Recover PIM.VOL after hard reset !
Hi ... I have a similar problem.
I hard reset my phone and I saved PIM.VOL, now I'm trying to copy it over, successfuly, but after a soft reset the file reverts to it's new values ... (from a 5mb backup file to a 300kb blank file)
I don't know what to do ... tried safe more, total commander, waiting 60 seconds before reset, resetting imedietly after copy, SPB Backup (restore works but no contacts)
PLEASE HELP !!!
-----
Okay ! found what the problem was !, I installed hebrew support before restoring the contacts, it must have changed the format.
Thanks everybody, love this forum !
-----
Dammit ! I restored the contacts first, then installed the hebrew support and guess what, it all went to hell in a hand basket.
After the hebrew gets installed all the contacts and apointments just disapear !
Well ... what now ? heh ...
I have the same problem as the poster of this thread! But I cant get it to hard reset
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
rednekvolfan said:
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
Click to expand...
Click to collapse
Perform a soft reset with stylus, when the screen goes blank hold the camera button until a multi colored screen comes up and then reflash
I know this doesn't help much, but this is why you need to have a backup of the back - making sure it works. Even when you switch from a new rom, more likely you will have to rebuild it from scratch.. (Trust me, I know). It is a pain but in the long run once the rom is built to your prefence, sycing with exchange it a breese and no data is lost.
Your best bet is to take your device into the dealer, tech shop and have them revert back to the rom you were using.
It is always important to write this stuff down ahead of time before flashing..
Good Luck/
Tvos
I have a diamond running juicy's rom and I am trying to backup my contacts to install a new rom. I have now tried on 3 different pc and activesync will not start or even see my phone.
The pc installs it as an internet sharing device and nothing else can be done from there.
from today i am having this issue as well.... no luck so far, it does find the 4gb storage so im going to try another rom using that method to see if it fixes.
changed rom, no difference. no idea...
Check settings on your phone,
settings > connections > USB to PC
Help required please. I want to HSPL my phone but i need an internet connection to do that. The problem is whenever i install activesync and connect my phone, the wireless internet on my laptop just don't work even after disconnecting my phone and i have to restore my windows to a time before i installed activesync in order to make my wireless connection work again. Please help me to solve this problem any setting in activesync i need to change to make it work? I will really appreciate your help.
Delete and recreate your sync relationship.
Make sure you select enable wireless connections while sync'd.
Regarding HSPL, have you tried thre manual install first? Otherwise it'll cost you.
Also, with the auto install or installing via RUU.exe active sync will disconnect and only USB connection will remain so it should be able to connect to the network during install.
I have resync many times but my internet doesnt work. It doesnt even work after removing the phone from active sync. The only way to make my connection work again is to restore my computer to a date before installing the activesync. Anyways i will try to connect it through my office computer if it didn't worked again.
And i am installing HSPL for the very first time so pls guide me on this, what's a manual install. I went through this thread
http://forum.xda-developers.com/showthread.php?t=520312
and going to install through this file " Topaz-HardSPL_V5_00R5_183HSPL.zip ". Am i doing it correct? And i dont have to install HSPL 1.33 before installing 1.83, i can start directly from 1.83 right??? And after that i will install the energy ROM through storage card method. Please confirm that i am doing it correctly. Any help regarding this will be highly appreciated.
Not sure about your ActiiveSync issue. So you instsall AS and you no longer can access internet from PC? What OS are you running? If its Vista, you use Windows Mobile Device Center, which replaced AS.
Regarding HSPL, I will be brief in my explanation and point you back to the thread and search for my posts as I have posted instructions there many times, they just get buried in the many pages.
There are 3 methods to flash;
1. Auto Install, where you download the Topaz-HardSPL_V5_00R5_183HSPL.zip and the enablenewrapi. cab, copy and install .cab to your device, sync to PC, then run .exe.
This method will ask you to donate and will not work unless you do.
2. Flash from SD card, you can rename any .nbh file to TOPAIMG.nbh, place in the root of your SD card, enter bootloader mode (search for instructions) and it will initiate the flash.
3. Custom RUU, find and download Topaz RUU.exe, place .nbh file in same folder as RUU.exe, sync your device to you PC and run the RUU.exe.
I use #3 exclusively and have never had an issue, others get stuck at 0% progress an have to soft reset.
I believe you need to flash 1.83, then flash to 2.51 but I am not 100% sure you can't flash directly to 2.51. Do not bother flashing 1.33.
I have provided tools for #2 and #3, #1 exe and cab are available in the HSPL thread.
If you thoroughly read all of my instructions and it does not work, your only option will be to pay through the auto install method and if you encounter issues open a ticket as instructed in the thread.
Thanks a lot. I will try the #3 method. And will post how it went. Thanks again.
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5 before.
help
adnanbaig18 said:
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5
At me too most
I do not know what to do help please
Click to expand...
Click to collapse
All,
for those who have Windows 7 and run with Office 2010 64bits it's not possible to sync your phone. The solution is to deinstall office 2010 and install office 2010 32 bits. You don't have to save your settings and files, after installing your system find everything incl. account setting
I still had sync problems; the second time i pluged in, my pc did not find my phone. Looking on internet i found the next solution and after trying i must say it works;
Same issues!
Here is what I have done:
Step 1: Connect my Samsung Omnia (SCH- i910) Touch Diamond II to the USB Port of PC. Windows automatically installed driver in device manager called "Microsoft Windows Mobile Remote Adapter." Windows Mobile Device Center automatically loaded.
Step 2: With WMDC running, I can browse all files on device, my storage, and storage card. I have options to add/delete programs. I can sync with Windows Media Player. I can also download all pictures and video files to the PC with a single click!
All this is great but the MOST important thing to me is to sync my Contacts with Microsoft Outlook. When I press "sync", if it hasn't tried to start automatically, the green icon in tray spins, everything looks like it's going to work but nothing. It just hangs there till I finally cancel and exit. Looking through other tips, I read something about windows firewall. I have enabled the recommended entries as well as disabling firewall completely with no results.
Further testing, I can sync mobile favorites if I uncheck all others but still can not sync Contacts. Need a fix!
All,
be also aware of remove hardware, then remove generic serial rejecten.
Regards, John
Windows 7 and Office 2010 can sync with Touch Diamond. First you must setup mail account in Outlook, and it must be default mail client, and then everything can be synchronized. Windows Mobile Device Center is prerequisite 32bit or 64bit version, depending of Windows 7 version
cheers rikee
the stuff u have to do at the end on a ROM install ie,
Enable KITL -> NO
Clean Registry Hive -> YES
Format Storage -> YES
can someone please tell me what each one stands for and what they each do.
i now the " Format Storage -> YES" is pretty obvious but what about the other two?
any ideas???
KITL is Kernel debugging via platform buildeer, you don't need this.
So we set it to NO
Clean registry and format is needed because old rom will stay on doc and new xip will execude new build from rom to install and you will get file hardcore on your doc (it will explode at all).
You can play with those 2 settings, but leave KITL alone, you would be not possible to turn it off.
thanks 4 clearing that up 4 me.
more knowlege the better!