Hi all, I have a strange problem and wondered if anyone could think why it won't work.
I am trying to get access to my work FTP server via andFTP. Now it works fine on my home WiFi (so not an internal external issue) but can't get it to work over the 3G. Does anyone have any idea why this may be or am I just best off trying a different client?
If it doesn't work on 3G, then it's because you haven't forwarded your FTP port in your router. When your phone is connected through 3G, it is outside your local network.
And then you also need to know your "outside" IP address. (Google my IP)
And then thats the IP you need to connect to in andFTP.
ZigmaDK said:
If it doesn't work on 3G, then it's because you haven't forwarded your FTP port in your router. When your phone is connected through 3G, it is outside your local network.
And then you also need to know your "outside" IP address. (Google my IP)
And then thats the IP you need to connect to in andFTP.
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Click to collapse
Thanks for the reply. Just to clarify though it is definately working externally as I can access my works FTP server fine from my home via wifi, even though they are on completely different networks so I know the routing and forwarding etc. is correct from the FTP server end. I just cant work out why it wont connect over 3G.
Can you login to your FTP from work? Or just outside your own network?
It is not the same that you can connect to an outside FTP, that it is to connect from the outside to your internal FTP.
You need to forward port 21 in your router to your FTP server's IP address. Otherwise it wont work.
ZigmaDK said:
If it doesn't work on 3G, then it's because you haven't forwarded your FTP port in your router. When your phone is connected through 3G, it is outside your local network.
And then you also need to know your "outside" IP address. (Google my IP)
And then thats the IP you need to connect to in andFTP.
Click to expand...
Click to collapse
I can log-in internally when connected to WiFi, I can log-in externally when connected to WiFi, I can't log-in via 3G at all (SocketException). I may well try another FTP client, any recommendations.
So if you connect to a WiFi that isn't your own, you can still log in?
If that is so, then I guess they might have blocked FTP transfers over your 3G network.
It works on mine, thats why it sounds wierd to me, and the only difference is more or less the mobile company.
ZigmaDK said:
So if you connect to a WiFi that isn't your own, you can still log in?
If that is so, then I guess they might have blocked FTP transfers over your 3G network.
It works on mine, thats why it sounds wierd to me, and the only difference is more or less the mobile company.
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Click to collapse
spot on... after trying a new FTP client and that not working I have done a bit of digging on the web and it seem's t-mob uk block FTP transfers. Anyone else on the same provider confirm this?
That sucks
Try to call t-mobile and ask them if this is just a bug, or if it was intended.
tell me about it! Gonna give them a ring when I get five minutes although I can imagine the call now...
Me: Hello, I cant seem to access FTP via my mobile internet.
T-Mob: Whats FTP???
Me: Could you please open Port 21 so I can access my work files.
T-Mob: No, but did you hear about the great new services you are entitled to for just £xx a month...
cyberkid2002 said:
spot on... after trying a new FTP client and that not working I have done a bit of digging on the web and it seem's t-mob uk block FTP transfers. Anyone else on the same provider confirm this?
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Click to collapse
FYI, I can ftp my home ftp server no problems over T mobile network using AndFTP.
It could well be how they have you set up, and what package you are signed up for, If you got a G2 from tmobile, I was told there is a specific set they have for you if you have a G2
thanks for the info Higgsy...
As an update to this I have just gotten off the phone to T-Mobile CS and have to say they were very helpful. Although the guy was unsure at first why it wan't letting me get through to FTP he suspected it could be due to not having 'web n walk plus' (£7.50 per month instead of £5). Due to a long wait he added this to my account free of charge.
The problem hasn't gone away yet but he did say it could take up to 24 hours to go through.
Will keep this post updated and let you know if it gets sorted.
I thought it might be that, I used to get this issue trying to access certain things on my old e71 when I had standard web and walk set up. I was actually told by a tech support guy, who was also very helpful that the G1/G2 needed a specific web and walk/account set up.
a quick update to this and 24 hours on unfortunately the upgrade to w+w plus doesnt seem to have fixed things, have decided to give this a miss now and wait for something like a dropbox app to come along.
On the plus side I yet again mentioned my poor internet speed (was averaging around 300-350kbps) so he had a look at the account. Despite being told on several occasion before there was no issue he had a look at the profile assigned to the account and found that, surprise-surprise, I was being throttled at 3g speeds. A few minutes and a phone reset later I am getting speeds in excess of 1500kbps! Hurrah!
I'm not sure what AndFTP's default is, but maybe you want to check that you are using passive mode (it's in the Advanced tab).
Related
Hi People
This is my first post so go easy on me!
I’m having problems sending mail using smtp on my tytn II. (error message says check network coverage and account info is correct). I have both wifi and HSDPA connections and I’m pretty confident I have all the account setting correct as it works on my old HP4150.
Everything else works fine i.e. web, windows live, exchange and as it works on my old HP this proves account settings are correct and my ISP servers relay SMTP. Anybody experienced any problems like this or have any advice.
Ta
During your setup of the email account, there is an option ( I think under advanced server settings or ??) but you choose which connection the phone should use (i.e. Media NEt, My ISP...whatever) make sure you have it set the a real Internet connection.
grizzley said:
During your setup of the email account, there is an option ( I think under advanced server settings or ??) but you choose which connection the phone should use (i.e. Media NEt, My ISP...whatever) make sure you have it set the a real Internet connection.
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Click to collapse
Yep, it's set to "internet connection" I’ve also tried the other connections types and they all have the same effect i can receive mail via pop3 fine but can't send it!
I've also tried disabling wifi, and just using the HSDPA and vice versa.
What is so strange is it works fine on my old HP4150!
What network are you using and what email provider?
Tom Williams said:
What network are you using and what email provider?
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Click to collapse
isp = demon.net and their smtp address is post.demon.co.uk and i'm using i'm using a 3 contact sim.
when you added the emal account did you enter the details yourself or did you ask the device to scan for the settings for itself?
Did you get the device from 3 or was it on another network before?
custom said:
isp = demon.net and their smtp address is post.demon.co.uk and i'm using i'm using a 3 contact sim.
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Click to collapse
You know things are getting bad when you start replying to your own posts!
Anyway i've just setup a google mail account for pop3 use and that works fine. Which kinda points to my ISP mail account settings but doesn't explain why they work fine on my HP4150!
Ok, but that doesn't answer the question I asked.
Anyway the second comment does. I would check the SMTP server as that does nto sound like an SMTP server to me, that looks like the incoming server personally.
Otherwise I wonder if its worth trying the generic 3 smtp server? If they have one.
Tom Williams said:
when you added the emal account did you enter the details yourself or did you ask the device to scan for the settings for itself?
Did you get the device from 3 or was it on another network before?
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Click to collapse
The 3 setting were done automaticly by the network wizard, the email account details were setup manually and the device is HTC sim free and unlocked.
Ok. Thats simple enough.
Does the demon email account need SSL or anything?
Tom Williams said:
Ok, but that doesn't answer the question I asked.
Anyway the second comment does. I would check the SMTP server as that does nto sound like an SMTP server to me, that looks like the incoming server personally.
Otherwise I wonder if its worth trying the generic 3 smtp server? If they have one.
Click to expand...
Click to collapse
Here are the demon setting, they work fine on my HP, and on outlook 2007 on my desktop machine.
http://http://www.demon.net/helpdesk/technicallibrary/misc/numbers/
I'll see if i can fine some 3 server setting and give thoughs ago.
Tom Williams said:
Ok. Thats simple enough.
Does the demon email account need SSL or anything?
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Click to collapse
Not to my knowledge and i have tried switching in on and off and it made now difference!
I'm really not getting anywhere with this fast! I've done a hard reset just in case any other programs are settings were causing problem and i still can't get it to work!
I've also managed to setup my pop3 account on a N95 and that works fine just like my HP4150 does, it has to be something on the tytn!
I used to work for Thus/Demon a couple of years ago, strangely enough. Their SMTP server only accepts incoming connections from Demon IP ranges - you can only send if you are connected using a Demon connection. i.e. this would only work if you are connected at home over wifi.
I just tested this from my work computer and this is still the case - I got an SMTP 550 error saying the service is unavailable from [my work IP address]. This would explain why you can't connect over HSDPA, but wouldn't explain why you can't connect over wifi at home.
You could try downloading PocketPutty and try using telnet to connect to post.demon.co.uk on port 25 - it should give you a more meaningful message than simply telling you your connection is not working.
hicks said:
I used to work for Thus/Demon a couple of years ago, strangely enough. Their SMTP server only accepts incoming connections from Demon IP ranges - you can only send if you are connected using a Demon connection. i.e. this would only work if you are connected at home over wifi.
I just tested this from my work computer and this is still the case - I got an SMTP 550 error saying the service is unavailable from [my work IP address]. This would explain why you can't connect over HSDPA, but wouldn't explain why you can't connect over wifi at home.
You could try downloading PocketPutty and try using telnet to connect to post.demon.co.uk on port 25 - it should give you a more meaningful message than simply telling you your connection is not working.
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Click to collapse
That might explain a few things, Thanks, We use demon as our work ISP to and i've only tested my HP4150 and N95 at the office and at home. I do get the 550 error in the rejected email from demon also! But as you say you would expect the tytn to work on wifi and i have tried it with phone turned off.
Well if its any consolation i've never managed to send a single email since I bought my device. I'm on T-Mobile in the UK and my ISP is Nildram, and I can check email from any POP3 account just fine, but when I try to send anything I get the same error message as you. I've tried every conceivable combination of phone settings, connection settings, SMTP servers and NOTHING has ever worked. Thought I was missing something obvious but now im not to sure!
That makes me feel a little better! I think i'm gona do a bit more digging and see if i can find a work around.
I was thinking of maybe trying a newer radio rom to see if that has any effect.
What IP address does it say after the 550 error? You might not want to share it here for security reasons but www.samspade.org will let you do a whois on it. This will let you know if the device IS actually connecting on the demon connection, or if for some reason it is not.
Sorry I've made a slight mistake, The 550 relay not permitted email only occurs if i switch off "outgoing server requires authentication" there are no IP address attached to this.
With authentication on a window pops up on completion of sync saying "The message could not be sent check network coverage and that account info is correct"
I've just tried to use pocket putty and to be honest i think it might be a bit out of my league! I tried to open a telnet connection on post.demon.co.uk port 25 and just got a black screen!
Help!
I have a Netgear DG834T router as provided by Sky. I have one wired and two wireless connections running into it (let's call them WD, WL1 and WL2 respectively).
On the connections page I can see all of them under "attached devices"...but now I want to connect using my Kaiser (actually an O2 XDA Stellar)
What happens...
On the Kaiser, I get an IP address (assigned by DHCP) as normal - but can't access the internet - or at least, can only access it very rarely - http://www.google.com can't be found, but http://www.bbc.co.uk can. No idea why.
On the router, under "attached devices", not only can I NOT see the Kaiser, but WL1 and WL2 also disappear. WD remains visible. The router cannot ping the IP address of the Kaiser (timed out). If I disable WiFi on the Kaiser, then WL1 and WL2 are immediately visible again. Internet connection on WL1 and WL2 works, even when they are not visible.
I HAVE connected to this network before without any problems.
What the hooting heck is going on, and how do I fix it?
Thanks!
Time to troubleshoot! What happens with this phone on another wireless network. We need to determine if it's the phone or the network. Do you have any friends with a phone like this? Can you use their phone on your network? Do you have any ROMs flashed, has this phone ever been on the network without problems?
If the phone works on another router try looking for firmware updates for the router. Those things really do need to be updated often and it could have something to do with that.
Only have access to one network :-(. Might be a couple of weeks before I can access a hotel one or something like that.
Think next door neighbour has similar phone, but different provider...will try if he'll let me!
No ROMS flashed.
It connected fine when I first had it. As far as I know, I've changed nothing since then.
2 out of 4 answered...with an option on three...I'll get back to you as soon as I've beaten up my neighbour and stolen his phone...
Joke!
There should be somewhere you can go to test that wireless. I can walk outside the building I'm in and find one.
ChumleyEX said:
There should be somewhere you can go to test that wireless. I can walk outside the building I'm in and find one.
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Click to collapse
You = US, me = UK. We still think the biro is a recent invention...
Neighbour's phone on my network gives the exact same problem. I've also noticed that when I click "Renew IP" on the Kaiser it doesn't work...it gives me 0.0.0.0, but will occasionally flash up the correct IP address. It's alomst as if the connection is being lost and remade every few seconds. The status ist gives me is "associated to network"...is that different to "connected"?
I've been trying to solve this on my router, but none of the settings seem to make any difference.
Same here
I get the same with the router from sky.
Kaiser says I have an IP address, 192.168.0.5, but the it doesn't show up on the attached devices on the router.
What I find that works is hit renew IP maybe twice until you get a really wierd IP address like
169.254.*.**, actually not sure if I'm picking up another network, but for some reason I don't think I am.
I can then browse the web and sync via wifi.
Really pisses me of that it says that it has an IP address but doesn't connect.
1) Make sure you dont have a proxy set up on your wifi connection on your device.
2) The 169. address is your device getting an unauthorised IP address as the router did not receive the correct encryption key from the device.
3) You can check if its an encryption thing by simply logging in to the router (192.168.0.1 in your web browser on pc) and changing the settings to turn wpa off and testing it. The routers username and password are on the card - its something like "sky" and "admin"
Yeah I agree, there is something up with that router.
Grey Area said:
Neighbour's phone on my network gives the exact same problem. I've also noticed that when I click "Renew IP" on the Kaiser it doesn't work...it gives me 0.0.0.0, but will occasionally flash up the correct IP address. It's alomst as if the connection is being lost and remade every few seconds. The status ist gives me is "associated to network"...is that different to "connected"?
I've been trying to solve this on my router, but none of the settings seem to make any difference.
Click to expand...
Click to collapse
with my router.....i have to set the wifi power mode on my kaiser to "best performance", any other setting and i get that "associated to network" ****. been this way every since the hermes and the wizard.
unwired4 said:
1) Make sure you dont have a proxy set up on your wifi connection on your device.
2) The 169. address is your device getting an unauthorised IP address as the router did not receive the correct encryption key from the device.
3) You can check if its an encryption thing by simply logging in to the router (192.168.0.1 in your web browser on pc) and changing the settings to turn wpa off and testing it. The routers username and password are on the card - its something like "sky" and "admin"
Click to expand...
Click to collapse
No, proxy set-up as the device was bought unbranded in US.
Because there are issues with this router, encryption and media streaming devices, I have only restricted the mac addresses with no encryption.
Still don't know about the 169. ip address beacuse doesn't seem to come up as am ISP.
Now then, how wierd is this?
After all these issues and kind of giving up on it as a bad job, I also noticed that out on the road, my GPRS wasn't working either - TomTom couldn't connect to the "plus" traffic service.
I get on the phone to O2 who told me that my phone hadn't been "provisioned". After one false start where they didn't seem to do anything about it, I have just (literally) had them tell me to go to the O2 Operator settings and tell it to update the "O2 UK Post Pay_GPRS" and reboot.
GPRS now works. And magically, so does my WiFi - IP address negotiated and full access to internet and my router's setup page granted. Working like a charm again.
So - seems to me it's an account setting, and nothing to do with either me poor ol' router or me nice new phone.
For completeness, I was occasionally getting the 169 IP address too, so it sounds like we have EXACTLY the same problem - suggest you get onto your service provider ASAP.
When I load it up, skyfire forces my phone to "connect" to the internet, even though it is already connected, then skyfire can't connect and it gives me some error about not having internet connectivity. I "believe" this is due to like proxies or something on the phone? Can someone point me in the right direction please?
ok, so i found the cabs...but it doesn't make a difference. Why can't this software just auto detect that the connection exists already..........ugh! I really want to try this.
DeniaL said:
When I load it up, skyfire forces my phone to "connect" to the internet, even though it is already connected, then skyfire can't connect and it gives me some error about not having internet connectivity. I "believe" this is due to like proxies or something on the phone? Can someone point me in the right direction please?
Click to expand...
Click to collapse
The proxy makes no difference it is built into the software. My first beta connected to My ISP even though MediaNet was main connection with no problems. The latest release 0.6 has an issue when you have something other than My ISP as main connection it will not connect. I have e-mailed them long ago on the issue and am waiting a reply. **even if My ISP IS connected, but not the main connection it still won't work, the connection HAS to be My ISP** Kind of annoying having to change it from MediaNet to get my Cingular Video and MediaNet homepage to My ISP when I want to use Skyfire, hopefully they will fix it in a new release.
Connection doesnt have to be MY ISP. Mine goes through MediaNet and works fine. I did have to turn off the proxy to get it to connect. Also for the guy having trouble with the Cab. If you didnt sign up for the beta it wont work. The program is connected to your phone number and when you go to authenticate to the server you get denied if you dont have an account. Gd Luck
This is probably a very specific issue that I'm experiencing but hopefully someone out there can help me.
I recently got an HTC Touch Diamond, running WM6.1. I use Internet Sharing on the phone and then connect it to my PC via a USB cable. I can then browse the web from my PC. If I now connect to my office VPN, it seems that the connection times out and / or is very slow. I can't even browse to other PC's on the network via the VPN connection as it times out. But I can ping the PC's so I know I'm definatly on the network.
Now I know what everyone is thinking... our VPN might be screwy. But if I use someone else in the office's phone (running WM6.0) I can connect and there is no problem whatsoever. The only difference is that he is on a different service provider than me (and of course a different phone).
I used to have a SE M600i before this phone and it worked perfectly on that (same service provider as now).
Has anyone experienced anything simular? Or have any ideas what I could check?
I've played around abit and found the following: When I take my SIM card and put it into another HTC running WM6.0 (can't remember the model) it works perfectly and I can browse our intranet sites over the VPN. So the problem is definatly limited to my phone.
I also used Internet Sharing on the other phone and then established the VPN connection from my laptop. I didn't change any of the settings so it is 100% the same on both phones as download from the service provider upon insertion of the SIM card.
On my phone when I'm connected to the VPN I can browse the network shares and download email, but as soon as I try and browse our intranet websites or try to connect to any database (using TOAD etc.) it doesn't seem to be able to retrieve data. Almost like the phone is not able to handle large amounts of data coming through... (i'm just guessing here)
Anyone know of any setting somewhere on the phone that could cause this to happen?
Finally got this working!!
I'm now using WMWiFiRouter to use my phone as a WiFi router and then connect to the internet from my pc. If I then connect to the VPN from my PC everything works fine.
I'm not sure if WMWiFiRouter implements Internet Connection Sharing differently than the normal ICS app on the phone, but it seems to work and it's pretty fast.
Can't believe it took two months - with absolutely no else seeming to have this issue - but I'm glad it's over now!!
hschutte said:
Can't believe it took two months - with absolutely no else seeming to have this issue - but I'm glad it's over now!!
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i do. i cant even connect to the vpn, and using wmwifirouter the wifi button in comm manager is always switching to on.. even in flight mode !
so you're not alone in this one...
Hey either yesterday or day before it came on the market I saw, a G1 FTP server to allow you to transfer files to your G1 via ftp. I know personally its nifty but so far I havent been able to get it to connect. =/ Anyways I thought Id bring it up here since not sure if its been talked about yet but Im sure the interest is here. =)
Any Dyndns for the G1 yet? =D
It's been up for a long time. Personally I have no idea how to set it up Search DynDns in Market. I think there's an application.
Anyone use either yet and have it working? Can it have the ability to read the ext2 files as well via ftp? That would be awesome.
I downloaded it a while ago, only used it once to test but it worked well.
I just use the usb cable for file transfers though because my G1 doesn't pick up wifi as well as the laptop from the distance to my router.
Yea but wouldnt the FTP server work via EDGE network?
Don't know the situation in your country/operator but from what I've seen in Europe, you're always connected in your operator's private network.
So you get an IP like 10.x.x.x or anything else that is not reachable from the internet. So no server software can run on your device with such an IP.
hrm then wonder how 3G does it..
The Dev did do 3g but couldnt test it according to the last update he did. I know when I start up it says Starting 3G Network.