Database Develop

Erratic behaviour of Trinity

Is anyone having an idea on how to handle the following:
- Start menu is opening and closing by itself, and
- after a while the device stops to respond to any input on the touchscreen, while other functionalities seem to be OK;
- neither a soft nor a hard reset help. The screen remains 'frozen' until... again difficult to say why, it recovers and then ...all over again as above.
thanks,
Nic

I had the same problem after about 2 weeks of use. Turn off, soft-reset, hard-reset didn't help at all. Leaving the phone off for couple hours helped but the problem occurred again. Very frustrating. I have contacted the HTC support but still haven't received any responses from them. I think it's the hardware problem.

This is either a motherboard problem- it has occurred on some Trinity and Hermes devices and involves the screen controller chip; or it could be a problem with a screen protector (if fitted ) causing pressure around the edge of the screen

I had the same problem. Sent my device to HTC and they replaced the motherboard. When I got it back, I thought all is well. The drop down menu started again so I sent back to them with a nasty message. It is in repair now and hopefully they will fix it again, change the motherboard and the screen!!!

Hello Gilbert,
When you send to them, you had to pay the shipping fee?

nbc17 said:
Hello Gilbert,
When you send to them, you had to pay the shipping fee?
Click to expand...
Click to collapse
Hi,
Oh yes. twice already and this pisses me off. When they sent the device to me the first time after claiming it was fixed, i did not have to pay for shipping costs. Let's hope they fix the bloody device soon or I am going to change brands.
Thanks,
Gilbert

I saw that problem on youtube
http://www.youtube.com/watch?v=KYfohqde2E8
Man I really hope mine doesn't have that problem, I wonder what it is? Let us know what happens when you get it back, again.

Dam, wtf, while reading this thread my Trinity started to act exactly as described in the above posts!!! IT'S contagous! Seriously... I do have a screen protector... Hope it rights itself....

This is really terrible...
http://youtube.com/watch?v=KYfohqde2E8

Hi there,
After having used my Trinity for 4 weeks I am experiencing same problems of erratic behavior, the start menu is activating itself and as a consequence device is slowing down gradualy up to the point where it freezes. I tried, soft/hard resets, removing battery etc. but nothing seemed to work. I have not installed the screen protector yet, so I can rule out straight away the effect of the screen protector. First I thought it could be jog dia lwheel which might be faulty, then it crosses my mind that it could be some virus. I donwloaded some applications off the internet. Before I found this thread I was considering of deleting the ROM and replacing it with another one, but it seem that the issue is more of hardware origin rather than software related. What happend after you got it from the repair? Is it working now? Cheers.

Dimaond Gets Hot and Screen Alignment Goes Out

I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks

I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it

I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..

I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)

I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....

i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty

yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs

Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena

I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....

I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.

Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.

Touch function bugged?

I got this weird problem... On two Xperias! My first was like this from the beginning, the other started two days ago.
I can't get the screen aligned. i got coordinates from a friends perfectly aligned screen, and it is off, not in the edges, but in the middle. I don't understand what might be wrong. I have aligned my screen 30 times, and flashed the phone two, with two different ROMs, one original UK Xperia, one Blackstone by itje.
If other people got this problem, please make a post here.
Also, if you got "perfect align screen", if you can post your coordinates from the registry here, so I can test them, it would be great!

bump. please, need to find out if other people got this problem

Lol
Looks like nobody does. Do a hard reset on your phone from the Start Menu/Settings and perform the manual align by tapping the screen.
You can't just take settings from another phone and expect them to align because it doesn't work like that, otherwise the alignment wouldnt even be necessary.
Manual align this way and let us know how it goes.

Well, it did work at first. But the day after the middle part of the screen was completely off. But I have tried hard reset, soft reset, installed different ROMs, nothing works.

Sounds weird. Of the digitizer is broken it wouldn't work anywhere correctly. Check your installed programs. Maybe something is messing with your touch-alignment.

Have same issue

do you align using ur finger or ur stylus ??....better the stylus

"i got coordinates from a friends perfectly aligned"
Now that sentence made me think about what you are doing..
just align and follow the instructions? ...

Sorry but... JERK!
I tried to align, but it just looped, as I SAID BEFORE! Please read all posts before saying ANYTHING, because if not, it WON'T help me, or others that might have the same problem.
The coordinates from my friend, which I got from his registry, on the same phone, with same language, probably the same party, worked one day, the next it didn't. I allways align with my stylus, tried with finger, didn't help. got no programs installed, have tried itje's rom, and a vanilla Xperia UK rom, same problem.
In fact, same problem on TWO Xperias, gotten from the same store, same color, but the last from a later party, which my friend got one of too.
This can't be a coincidence... I will deliver my phone to the store, but I need confirmation about the loop from other people here too, because this time, I will get my money back. I can't go half a year without a phone because SE screwed up their deal with HTC, which choose to take cheap crap-plastics and apparently screens instead of the real deal in phones priced 650$++ here in Norway. It just doesn't hold up!

alignment routine looping
i've had the alignment program problem looping issue before and eventually realised that it was because I wasn't tapping the screen hard enough with my stylus. I'm not saying smash the hell out of it but applying a little extra pressure did the trick for me.
As far as loosing the settings and hacking it using a mate's calibration I'm with the others - probably an app you've got installed that's wiping it and using somebody else's cal is pointless!

I tried tapping so hard you get the lcd-effect, the rainbow-effect on the screen. Too hard. And, only prog i got installed is regedit. Only aftermarket I got, so thats no go. Guess the touch-thingy (digitizer?) is screwed then. Well, I want my money back

It will be just a few days till may warranty will be over (1 year warranty) and my silver just got almost dead digitizer today. Sometimes it works sometimes it doesn't since I installed touch response before so it'll vibrate when I touch it. I hard reset my phone since I think it maybe due to a software problem, but now I'm stuck on the align screen. I guess of all the Xperia users on the whole wide world I consider myself to be the "unluckiest".

Xperia restarts automatically!

I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards

anybudy would like to answer this please?

I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?

Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks

Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..

knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...

yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.

SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.

My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!

My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update

I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..

Touchscreen malfunctioning.

Hello,
I bought a used Z1 almost a year ago. Everything was working perfectly, I was very content with my purchase but I broke the display shortly after. I got it changed at a local repairman but ever since then, my screen acts weirdly.
1. When I use the phone for 10-15minutes, it gets a little warm and so do my fingers and then the touchscreen starts acting weird and pressing stuff on its own. If I lock/unlock it, the problem is solved.
2. Same thing happens when the phone is turned sideways for a few minutes and when I flip it vertically, the touchscreen starts acting weird. Lock/unlock fixes the issue again.
The fact that lock/unlock fixes it leads me to believe that it's not a hardware problem. I started a research and found this topic - https://forum.xda-developers.com/showthread.php?t=2691849 , however it's a bit outdated and is already edited saying not to try the fix. I'm not proficient enough at this so I cannot really grasp the idea behind the topic mentioned earlier and can't get myself to try it cause it might brick my phone or something.
Any suggestions would be helpful.
Regards:good:

sorry to say you friend but it's a hardware problem it's something related whut the screen contrast I've tried everything the only thing left it's to get an original screen replacement and I haven't been able to get one in my country

Generic Screen, that's the problem, i would never recommend to buy a "new" screen, always buy an used one or a phone with broken motherboard and swap them imo
tbh, your problem is weird to, may be a bad installation, i had the same problem in a z1 that i use for games, disassembly all the phone and now I'm using the screen without gluing to the base and the problem was "solved"