Music Player Crashed After the Screen Turned Off? - Touch Diamond2, Pure Q&A, Help & Troubleshooting

My HTC pure crashes everytime I listen to music after the screen turns off. The same thing happened on both WMP and S2P. After the screen turned off, the music will keep playing for sometime and then stop. When I turn the screen on again, the program would crash and the whole phone would just freeze, not thing can be done but soft reset using the tylus. Did this happen to anyone? Anyone knows how to fix this?

This happens to me with some Kitchen ROMS, and i didn't find how to fix. The only way fix this (for me) was change the ROM.

BigwaveMx said:
This happens to me with some Kitchen ROMS, and i didn't find how to fix. The only way fix this (for me) was change the ROM.
Click to expand...
Click to collapse
That's the problem. My Rom is the original rom. It shouldn't have problems like this and yet it does.

same problem for me.
I've tried several different roms (also original ones) & always the same crash when I play mp3 from storage card (not from the main memory).
I've also tried several different players with no chance.
I've browsed the forum and tried the proposed solutions (pb with naming/library -> tested with only one simple song on the card).
help needed

Dont turn off the screen when playing music
leave it to turn off by it self
if it still not working
Try this one
delete everything in: My device \ Application Data \ HTC \ Audiomanager
Now it works fine.

tried out but still not working, any other ideas ?
a little more detail, it's not working neither with htc player or nitrogen or pocket music player... always the same issue, the music stop when I let the phone playing, it goes to sleep after a while & stop playing after let say 2 min. when power up again to check what happen, the player try to restart & crash
it seems not to happen with core player, but there is not screen off option so it drains the battery

Delete all the photo albums and any pictures in your music folder
and make sure to delete everything in: My device \ Application Data \ HTC \ Audiomanager
make a soft reset try again
to get a photo album in HTC music player press update photo albums
if it's still not working remove the read only from all of your music files
make sure of them

zwitterion007 said:
tried out but still not working, any other ideas ?
a little more detail, it's not working neither with htc player or nitrogen or pocket music player... always the same issue, the music stop when I let the phone playing, it goes to sleep after a while & stop playing after let say 2 min. when power up again to check what happen, the player try to restart & crash
it seems not to happen with core player, but there is not screen off option so it drains the battery
Click to expand...
Click to collapse
I think the reason for this is because of the windows mobile 6.5 power option. Unlike in the WM 6.1, I think when you check the option turn off the phone after x minutes, it will actually going into sleep mode and turn off other programs temporally, thats why the music player crashed. That's why my Tilt only last a day even if I didn't use it all day while my Pure can go for 2,3 or even more days. So what I did is I installed the xdaShutdown into my phone and for the sleep mode, instead of checking turn off power, I checked light out. And everytime I listen to music I uncheck the turn off power after x minutes in the power option. This may seem annoyed but it will help you until the problem is solved. Also, try using S2P, there's a option that keep the music playing even when the power is off, so you can just let the screen turn off by itself and the music will keep playing and you dont have to go to power option to uncheck the turn of power after x minutes everytime you want to listen to music. Just as long as you dont press the power button, the music will play. But it doesn't work smoothly on the Pure though since its still a beta version.

It is now working, but I don't really known why 'cos I've changed all...
FYI, I've flashed with the latest official rom, put a new µSD & copied only some of mine mp3's... but it works with all player (HTC one & 3d parties as well)
I will try with other ROMs, the old µSD and other mp3's with an experimental design to find what has blocked me for so long...

I have album pictures and I have never experienced this problem. There is an option in PocketMusic where you choose to ignore the sleep blablab thing. My device locks itself first and then screen turns off and music is still playing

zwitterion007 said:
It is now working, but I don't really known why 'cos I've changed all...
FYI, I've flashed with the latest official rom, put a new µSD & copied only some of mine mp3's... but it works with all player (HTC one & 3d parties as well)
I will try with other ROMs, the old µSD and other mp3's with an experimental design to find what has blocked me for so long...
Click to expand...
Click to collapse
tested with new energyROM still OK, no crash -> it seems to be on the µSD or on the mp3 lib.

seems to be finaly the µsd card, still working after several rom tests & when re-using the old µsd crash

zwitterion007 said:
seems to be finaly the µsd card, still working after several rom tests & when re-using the old µsd crash
Click to expand...
Click to collapse
Thx. Please keep me posted. I changed all of my music from .mp3 to .wma. It still crashes from time to time, but most of the time it'll work just fine. Maybe it is the microsd card. My brother uses the same phone and the same music file, but he doesn't seem to have this problem.

Related

HOW TOO KEEP Windows Media Player Working When Device is Turned Off

I want to be able to turn off my device so that the buttons are locked but have the music keep playing while off so that the screen doesn't drain the battery.
My Hermes WM6 will play music with the device off. It has the followings settings.
[HKEY_LOCAL_MACHINE\Software\Microsoft\MediaPlayer\ Preferences]
"UnattendedPlayback"=dword:1
"FastCacheReserve"=dword:8388608 (and also 800000)
"LocalCacheReserve"=dword:8388608 (and also 800000)
I've tried these settings on both the Kaiser and BA. They don't seem to work. I've heard that HTC Audio Manager solves this problem, but I don't like it.
Any Ideas on registry settings?
Thanks in advance.
Did you try CorePlayer? I'm streaming Alternative right now over 3G to my bluetooth DC800 in standby mode. (could be the ROM too though).
Sleuth255 said:
Did you try CorePlayer? I'm streaming Alternative right now over 3G to my bluetooth DC800 in standby mode. (could be the ROM too though).
Click to expand...
Click to collapse
Sleuth:
Playing music with Coreplayer also turns off when device is turned off. There's a registry setting somewhere but I don't know where it is.
Thanks.
I'm having the same issue. have not had this before on dutty's roms, but the new one i just flashed from Alex does it (not that its his fault, just diffrent settings.)
anyone know?
Works great for me .... I minimize it with QuickMenu or similar and press the off key on the device. WM + BT A2DP keep working. I have done no changes to the registry...
I have key 6 binded to Screen Off. So my buttons are still working, but the screen is off.
My MDA Vario III does this out of the box.
Surur
Looks like its ROM based. I've done nothing special to my ROM in this regard. Have you tried to flash a WM6.1 ROM? the improved bluetooth stack is a piece of wonder on WM6.1...
Inside the Options on Windows Media Player, look for the tab for Buttons. Right at the bottom of the list is Toggle Screen. If you assign this to the action button (or whatever) then press this during playback, the screen will turn off and the phone will ONLY respond to the direction pad to change volume or track.
I know it's not quite switched off, but to all intents and purposes it is but with music controls still enabled.
Just a thought!
I'm running Alex's latest WM6 v5 build based off of AT&T 1.61, and Windows Media player keeps playing when I press the power button on my Tilt. I have not changed any registry settings related to Windows Media Player.
It is definitively ROM related. Some do, some don't, some work with WMP and some work only with Coreplayer. I am currently using Sluth's 3.0 (WM6.1 based) and it works like a charm
I may have to try a 6.1 ROM. I want to fix this problem with the ROM I'm using because I just spent a lot of time getting everything else working perfectly.
There's got to be a registry setting for this. I've used several 6.0 ROMs which allowed the music to keep playing and some which didn't.
Thanks for all your input.
I did finally go to a 6.1 ROM. WMP still stops when the device is turned off. However, the HTC Audio Manager keeps playing when the device is turned off. That's good enough for now. I just wish someone would find the registry setting which allows WMP to keep working when turned off.
windows media and audio manager are both playing in suspended mode.
I remember a while back, in the Hermes forum, WM5 did not play in in suspended mode, but once it get upgraded to VM6, it does now. So it must be ROM dependent.
here is the only thing i added.
[HKEY_LOCAL_MACHINE\Software\Microsoft\MediaPlayer\Preferences]
"UnattendedPlayback"=dword:0x00000001
the_passenger said:
windows media and audio manager are both playing in suspended mode.
I remember a while back, in the Hermes forum, WM5 did not play in in suspended mode, but once it get upgraded to VM6, it does now. So it must be ROM dependent.
here is the only thing i added.
[HKEY_LOCAL_MACHINE\Software\Microsoft\MediaPlayer\Preferences]
"UnattendedPlayback"=dword:0x00000001
Click to expand...
Click to collapse
The dword value is already 1. I am running WM6.1
Thanks for responding anyway.
Just to add to this, it's is a ROM thing. My Vario II could turn off fine with music on using the HTC Audio player (using a WM6 ROM). So I was suprised that my new Vario III could not continue playing. It's such a silly fault! But, hooray for the fixers!
I use s2u2. after suspended mode music turns off. then turn it back on and s2u2 will lock the buttons and music turns on. set s2u2 to turn off screen in 30 sec and the music will keep on playing.
i just wanted to remind u guys that streaming over the internet and playing from the memory card are different.. just to clear up on the confusion:
Usally with the kaiser, the streaming media plays in suspended mode, and the music from storage card stops in suspended mode
TurboX2 said:
i just wanted to remind u guys that streaming over the internet and playing from the memory card are different.. just to clear up on the confusion:
Usally with the kaiser, the streaming media plays in suspended mode, and the music from storage card stops in suspended mode
Click to expand...
Click to collapse
oh sorry I mean turn off backlight in 30 sec.
I use the following setting on the Task Manager.
/Button/ End program by tapping and holding "X"
In that that wat the screen shuts down but the application keeps running.
Hope that does not sound too simple and corny.
PS. I am using Navdi Task Manager 2_0_31261_1

Help.. Listen to music while Standby the Phone..

Last time i used the Dutty ROM .. which i could listen to music on windows media even i put my pocket pc into Standby mode ( The Upper right on/off Button ).. To
now im using the Hyperdragon IV Lolite edition ( build Feb 2009 ) .. and i can't use that great function anymore.The music will stop if you put your mobile into Standby mode..That's really waste of Battery when you only listen to music on the move and the screen still ON... Does anyone know how to do that??? which software ?
Thanks so much
I could be wrong, but I seem to remember, if you let the phone go into standby by itself, the music stays on. It only goes off if you " put " the phone into standby.
Someone correct me if I am wrong.
It won't go to standby by itself while playing.
You could use AEBPlus to map a hardware key to "turn screen off", or change ROM again for one that does play during standby. It's not really clear which ones do and which ones don't, and why.
kilrah said:
It won't go to standby by itself while playing.
You could use AEBPlus to map a hardware key to "turn screen off", or change ROM again for one that does play during standby. It's not really clear which ones do and which ones don't, and why.
Click to expand...
Click to collapse
I just tried it on my Tilt, it went into standby and the music continued to play through the whole playlist. And I am pretty sure it worked on HD III at least.
the issue is genuine and has been covered in several threads here...
it has something to do with the combination of some direct show dll that is necessary if you want to use the new htc audio manager that is necessary if you want to use manila2d/touchflo2d properly...
search and be enlightened !!!
"i obviously didn't read and answered so removed post"
Sorry blaim it on the only access i have is Opera Mini.... doing my bonce in.....
you can use the windows media to map a key to turn off the screen.

Not playing audio/video files

So since Rogers updated us to froyo (yes this is the canadian i896 model) I've been having the problem lately where it just won't play media files anymore.
I'll notice this when I go to watch a youtube video and it'll say "problem playing touch to retry", then I'll go try to play an mp3 and it'll say "cannot support this file type", so I'll check a video and get the same. The pisser is that it won't play notification sounds or ringtones either as it seems to be all connected.
Now these are files that played fine only some time ago, so I dont' know what caused it to stop being able to play.
If I power down / power up the phone things are back to being copacetic. Just a pain as it takes about a minute to power down, and then at least a minute to boot back up.
Samsung suggested i just reset the whole phone - which I'm not enthused to lose a lot of data (some of my programs just don't allow backups).
I've taken the scientific approach and run each of my programs one at a time with after running it, checking it with with a media player to see if it'd stop working. nothing.
I've deleted/uninstalled a lot of programs to ensure it was running on only what i truly wanted. nothing
I just don't want to reset my phone - that would suck.
It just seems to happen at random. Literally I watched a video, put the phone down, went to bed, woke up the next morning and it didn't play. Now who know s what background apps were going on... but how can I control that..
any help/suggestions?
I have the same phone with the same issue
I have a new theory-
I noticed that it happens after I get a notification that my battery is full.
It sounds silly but it's the only thing I noticed that affects it.
I'll keep on testing..
heard the official twitter app causes some issues - uninstall it to fix
i uninstalled - so we'll see if it fixes

Mango crashing playing music

So I have Mango on HD7 running very well nearly all the music is from the Zune subscription service (in fact I think all) - today while listening to music the phone crashed twice and had to remove battery - anyone else had this?
similar issue
I had this problem on mango beta 1 but for me it was fixed in beta 2
I have uninstalled some apps - including sound enhancer which seems to have done the trick - interestingly enough never crashes when plugged into my car only when using headphones - this morning seemed fine.
I have this problem even on Mango RTM, i will try remove the sound enhancer, and yes only with headphones.
Same here, Mango RTM, and sound enhancer installed, my music is not from Zune, I have ripped all my CDs. I was hearing music and the player crashed when going from one song to the other, I was using headphones.
I'm going to uninstall sound enhancer to see if it fixed and will report later.
No issues with beta2 and RTM,with and without headphones and using sound enhancer
Same here sound enhancer removal did the trick..... Weird thing is it was only with 2 songs and with headphone use.....
Has crashed once more when listening to music with headphones after removing sound enhancer - I'm using the supplied HTC headphones not sure if that makes any difference. I have been using Windows for years so I'm use to occasionally doing a hard reset - but I have an otterbox case on the phone so its a pain in the arse to remove that to remove the battery. I'm sure people look at the phone and think "umm a Windows Phone that lookds good" but then they see me f**king around with removing the battery. Once O2 release mango officially I will revert back to NoDo then upgrade and see if that makes any difference - good to know its not just me.
For now it seems my problem was solved removing sound enhancer.
Crashed again twice coming into work today - the first time I clicked on the Next button for the next song and then had to remove the battery - the second when I felt it had crashed as no more songs were playing the phone would allow me to turn off ok. This only happens at the end of a song and start of a new one.
Had thought this was related to DRM as others having seen this also use Zune Pass. But if some of you don't have Zune Pass and still seeing the problem, then it must be something else. For what it's worth, it has been reported on devices other than HTC -- Samsung Focus for example. Other HTC devices reporting include HTC Surround.
Since pre-NoDo up to current pre-released version of Mango 7720, I continue to see the problem -- but only when Zune player is running by itself. If another task is running simultaneously (like the GPS recorder, Marathon, during my 30 minute morning run) then it never happens. Haven't had it happen while connected in my car (wire connection) but have had it happen while wire connected to a Sonos box. And it's always a zune pass song, never any of my MP3's.
So maybe MS's DRM service is causing the problem.
As enthusiastic as I am about WP7, if left unaddressed, this would damage the platform's credibility -- or at least I won't be renewing my Zune Pass when it expires next March.
Cheers
Thinking about all the songs that it crashes on are from Zune Pass.
It happens to me on my regular mp3/wma's. I do have a Zune pass, but I don't think it's ever happened on a Zune pass song. I also tried uninstalling sound enhancer, but that didn't help...
Sent from my HD7 T9292 using XDA Windows Phone 7 App
In another thread regarding the same (yep I should link it in but about to go to bed). Someone mentioned about removing the show artist when playing music in Settings>lock + wallpaper - the phone did not crash on the way home?
I tried turning off the artist on lock screen, and it didn't seem to help me. I've noticed though that it seems to only happen with a select few bands/artists. I'm going to remove and then reload the ones I've been able to identify, and I'll report back if it seems to make a difference.
Sent from my HD7 T9292 using XDA Windows Phone 7 App
So I removed and reloaded all of music last night, but I'm still getting crashes. In fact, I had a crash on a Zune pass song for the first time. This is really frustrating because I like to listen to music on my headphones at work, and I'm getting crashes every 5-10 songs. This sucks big time, Zune is one of the main reasons I got this phone. Hopefully this issue gets resolved on the mango RTM.
Sent from my HD7 T9292 using XDA Windows Phone 7 App
I had to remove my battery today twice. For the 1st time my Hd7 frozen =\ Both times I was using headphones.
The songs are from Zune, but not with DRM anymore (it's in mp3 format since I got the songs with my credits).
I have the artist wallpaper disabled, but have the sound enhancer... will try to remove it.
Sometimes the song stops while streaming through bluetooth, but never freezes!
Anyone tryied the new leaked roms? Checked if this problems persists?
So after flashing to the latest O2 rom I needed to readd all the music not one crash since maybe 4 days of no crashes? so maybe its the ROM but I think it might be remove all songs and then re-add them.
9/16 HTC installed the finished mango rom for Taiwan on my HD7 (hardware v.0002). After reloading apps and syncing music collection, went out for a drive and if froze after the 4th song. Requires removal of battery to restart. This happened previously many times with 7004, NoDo, and the leaked mango.
I concur it seems to have nothing to do with Sound Enhancer or Artist on lock screen. It also seems to have occured on devices other than HD7 (e.g., Samsung Focus)
http://answers.microsoft.com/en-us/...ur-songs/6a2bfa60-3ce8-4111-a5c0-fb87df6c215a
Has there been any acknowledgement from the MS Zune team about this problem? It kind of ruins the whole experience.
I've found that even with new Mango ROM, if plugged in to A/C, it will play zune pass, shuffle, mp3s and does not crash.
But, if running on battery, it will definitely crash after 10-15 minutes of play. Anyone else see differently?
SOOOOOO SAAAAAAADDDDD - Crashed today. I really really like WP7 - but it does make you look like a tit when you have to take the battery out to restart it.

PowerAmp problem - stops playback after screenoff

Hello!
I hope this forum isn't 100% dead...
I had to take my Kaiser out of my closet because my HD2's screen broke and I can't afford a replacement. I flashed Android to it and I was surprised, how fast does it work on so weak hardware. But my problem is that I installed few apps (Next browser, Heroes 2 port - nevermind it works unplayable, exDialer, ES file explorer, updated all apps already present in ROM...), and I'm using PowerAmp to listen for music. But it simply doesn't work properly. When I turn the screen off, after a few seconds, playback stops. Did anyone suffer the same issue as me? I'm using Scoot's CyanogenMod 6 rom.
Also, I have another problem. Every time I turn on the scree, it goes white for a moment, then it shows some garbage and in the end, it shows everything properly. But it takes a while until it finishes. Maybe there's a cure for it, too?

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