Not playing audio/video files - Captivate Q&A, Help & Troubleshooting

So since Rogers updated us to froyo (yes this is the canadian i896 model) I've been having the problem lately where it just won't play media files anymore.
I'll notice this when I go to watch a youtube video and it'll say "problem playing touch to retry", then I'll go try to play an mp3 and it'll say "cannot support this file type", so I'll check a video and get the same. The pisser is that it won't play notification sounds or ringtones either as it seems to be all connected.
Now these are files that played fine only some time ago, so I dont' know what caused it to stop being able to play.
If I power down / power up the phone things are back to being copacetic. Just a pain as it takes about a minute to power down, and then at least a minute to boot back up.
Samsung suggested i just reset the whole phone - which I'm not enthused to lose a lot of data (some of my programs just don't allow backups).
I've taken the scientific approach and run each of my programs one at a time with after running it, checking it with with a media player to see if it'd stop working. nothing.
I've deleted/uninstalled a lot of programs to ensure it was running on only what i truly wanted. nothing
I just don't want to reset my phone - that would suck.
It just seems to happen at random. Literally I watched a video, put the phone down, went to bed, woke up the next morning and it didn't play. Now who know s what background apps were going on... but how can I control that..
any help/suggestions?

I have the same phone with the same issue
I have a new theory-
I noticed that it happens after I get a notification that my battery is full.
It sounds silly but it's the only thing I noticed that affects it.
I'll keep on testing..

heard the official twitter app causes some issues - uninstall it to fix
i uninstalled - so we'll see if it fixes

Related

Music Player Crashed After the Screen Turned Off?

My HTC pure crashes everytime I listen to music after the screen turns off. The same thing happened on both WMP and S2P. After the screen turned off, the music will keep playing for sometime and then stop. When I turn the screen on again, the program would crash and the whole phone would just freeze, not thing can be done but soft reset using the tylus. Did this happen to anyone? Anyone knows how to fix this?
This happens to me with some Kitchen ROMS, and i didn't find how to fix. The only way fix this (for me) was change the ROM.
BigwaveMx said:
This happens to me with some Kitchen ROMS, and i didn't find how to fix. The only way fix this (for me) was change the ROM.
Click to expand...
Click to collapse
That's the problem. My Rom is the original rom. It shouldn't have problems like this and yet it does.
same problem for me.
I've tried several different roms (also original ones) & always the same crash when I play mp3 from storage card (not from the main memory).
I've also tried several different players with no chance.
I've browsed the forum and tried the proposed solutions (pb with naming/library -> tested with only one simple song on the card).
help needed
Dont turn off the screen when playing music
leave it to turn off by it self
if it still not working
Try this one
delete everything in: My device \ Application Data \ HTC \ Audiomanager
Now it works fine.
tried out but still not working, any other ideas ?
a little more detail, it's not working neither with htc player or nitrogen or pocket music player... always the same issue, the music stop when I let the phone playing, it goes to sleep after a while & stop playing after let say 2 min. when power up again to check what happen, the player try to restart & crash
it seems not to happen with core player, but there is not screen off option so it drains the battery
Delete all the photo albums and any pictures in your music folder
and make sure to delete everything in: My device \ Application Data \ HTC \ Audiomanager
make a soft reset try again
to get a photo album in HTC music player press update photo albums
if it's still not working remove the read only from all of your music files
make sure of them
zwitterion007 said:
tried out but still not working, any other ideas ?
a little more detail, it's not working neither with htc player or nitrogen or pocket music player... always the same issue, the music stop when I let the phone playing, it goes to sleep after a while & stop playing after let say 2 min. when power up again to check what happen, the player try to restart & crash
it seems not to happen with core player, but there is not screen off option so it drains the battery
Click to expand...
Click to collapse
I think the reason for this is because of the windows mobile 6.5 power option. Unlike in the WM 6.1, I think when you check the option turn off the phone after x minutes, it will actually going into sleep mode and turn off other programs temporally, thats why the music player crashed. That's why my Tilt only last a day even if I didn't use it all day while my Pure can go for 2,3 or even more days. So what I did is I installed the xdaShutdown into my phone and for the sleep mode, instead of checking turn off power, I checked light out. And everytime I listen to music I uncheck the turn off power after x minutes in the power option. This may seem annoyed but it will help you until the problem is solved. Also, try using S2P, there's a option that keep the music playing even when the power is off, so you can just let the screen turn off by itself and the music will keep playing and you dont have to go to power option to uncheck the turn of power after x minutes everytime you want to listen to music. Just as long as you dont press the power button, the music will play. But it doesn't work smoothly on the Pure though since its still a beta version.
It is now working, but I don't really known why 'cos I've changed all...
FYI, I've flashed with the latest official rom, put a new µSD & copied only some of mine mp3's... but it works with all player (HTC one & 3d parties as well)
I will try with other ROMs, the old µSD and other mp3's with an experimental design to find what has blocked me for so long...
I have album pictures and I have never experienced this problem. There is an option in PocketMusic where you choose to ignore the sleep blablab thing. My device locks itself first and then screen turns off and music is still playing
zwitterion007 said:
It is now working, but I don't really known why 'cos I've changed all...
FYI, I've flashed with the latest official rom, put a new µSD & copied only some of mine mp3's... but it works with all player (HTC one & 3d parties as well)
I will try with other ROMs, the old µSD and other mp3's with an experimental design to find what has blocked me for so long...
Click to expand...
Click to collapse
tested with new energyROM still OK, no crash -> it seems to be on the µSD or on the mp3 lib.
seems to be finaly the µsd card, still working after several rom tests & when re-using the old µsd crash
zwitterion007 said:
seems to be finaly the µsd card, still working after several rom tests & when re-using the old µsd crash
Click to expand...
Click to collapse
Thx. Please keep me posted. I changed all of my music from .mp3 to .wma. It still crashes from time to time, but most of the time it'll work just fine. Maybe it is the microsd card. My brother uses the same phone and the same music file, but he doesn't seem to have this problem.

gallery keeps crashing

okay the nexus one gallery is borken. watching any videos no matter what source it is from, it will mess up.
99% of the time after watching a couple of videos, it starts screwing up. sometimes it will play 1 frame of the video and then just play the audio. sometimes it will crash and make me force close. this happens to videos that are 100% compatible with the phone, ive even played many of these videos before without trouble, and then randomly it starts causing crashes. sometime it even says cannot play video WHEN THE VIDEO WAS ALREADY PLAYING 100% FINE AND NOW IM FORCED TO CLOSE THE VIDEO!!.
i went from an iphone 3g to a nexus one, ended up spending allmost twice as much for a phone that cant even play videos.
i need help, this is very frustrating.
EDIT: also every time i restart my phone, i get the error that the process com.android.launcher2 and stopped working, and force close is th only option. this happens EVERYTIME!. i have not done anything that could harm my phone, infact i rarely even use it outside of web browsing, calling and texting, and maps.

Galaxy Tab freezes with bluetooth accessories [SOLUTION]

Just wanted to throw this out here in case anybody else runs into this problem. I just purchased a bt keyboard, worked fine for a few days, then suddenly my tab started to freeze, even after rebooting. System panel would show full cpu usage, and it took minutes to simply scroll, but the time and charging indicator worked in real time. After some searching I found some troubles the tab had with bluetooth devices. To the point, I found that after opening pandora for the first time since I had the keyboard that the bt media setting was enabled, turned that off, rebooted, and its been at least 5 hours and haven't had a problem since, usually only took a few minutes to freeze after powering up. As a side note, I'm sure other apps/settings may cause the same problem.
Sent from the Tab
I use(d) bluetooth headset and my freezing problem was with any and all music players. I have Pandora installed, but is it only the setting in pandora that's the problem or all music players?
It could be any apps really. For me it was pandora, I'm using poweramp for my music and I know that has bt disabled. I would just check any media apps for bt settings.
From the Captivate
Thanks
I noticed that the 'Bluetooth' was the cause of my GT-P1000 freezing issues.
But I didn't know that some apss could also cause this!
I will try to uninstall Pandora and see if the BT issues has been resolved.
It's annoying coz I often turn the BT ON coz I used it as my primary phone number
So since you changed the BT setting in Pandora, have you had any freezing issue at all? My device started freezing like mad and I couldn't for the life of me figure out what it was. I first deleted unnecessary apps, no effect. Then I formatted the memory, followed by a factory reset when the format didn't work. The problem persisted! Two constants in the equation are the presence of Pandora (which I did not realize uad a BT setting) and my Apple Bluetooth keyboard. I finally put two and two together that it had to do with my keyboard, so now I'm a bit wary of even pairing it again lest I smash my Tab against the desk in a fit of freeze induced anger.
So I am interested to know if yoir correction of the Pandora setting seems to be a permanemt resolution.
Notice the typos above? That's because I'm not using my Bluetooth keyboard. Haha
Sent from my GT-P1000 using XDA App
Helps alot, thanks.
Yep. Pandora. As soon as got my new Jawbone ICON Hero bt earpiece I decided to try it with my media players. with XiaaLive it was fine. Audio was nice and clear. Starting and stopping the app was smooth. However, when I tried Pandora, audio was fine and starting the app was fine. But every time I tried quieting the app my US T-Mo Galaxy Tab would get super slow. Everything was going in slow motion. Folders would take 20 to 30 seconds to open. Even pressing the Power button took about 15 seconds to show the "Shut Down" screen.
After a reboot, everything was fine again. And I left it alone until the next day when I tried it again. And sure enough. Upon quitting the Pandora app everything got really really slow again.
So, using Pandora and a BT device seems to be the issue.

Third N910T replacement; something stealing app focus

I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
anyadike said:
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
Click to expand...
Click to collapse
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Parnelli98 said:
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Click to expand...
Click to collapse
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
anyadike said:
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
Click to expand...
Click to collapse
Very cool you found what was giving the problem. I'll remember this fix as well, another tool in the toolbox!

Volume drops randomly using Google Music (Bluetooth / Headset)

Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
Try a factory reset. Ive had it fix many a strange bug before.
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
I've had the same problem, running N developer preview 1 listening with wired headphones. I've learned that I just kind of have to wait for it to pass, try force stopping play music, or restart the phone.
Are you streaming your music, or is it downloaded onto your device? I manually copy music onto my phone from my computer, and this is when I've got the issue, as I stream with Spotify fairly often and never have the problem. I've always thought it was just some bug reading all of these crazy 3rd party audio files in the storage.
Hasn't been much of a problem for me... Just jumped at the opportunity to share when I saw this thread. If it bothers you that much, try a full wipe of internal storage and reinstall everything. Cheers! Hope I helped.

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