Searching US T-mobile customer - G1 Q&A, Help & Troubleshooting

Fellow XDA-devs,
When I was in US for work I bought myself a T-mobile G1 and used the TM plan of my employer for use in the US. When I moved back (quit my job in an unhappy way), I had an ex-colleague sim unlock my phone via his account number through T-mobile customer support.
After one month the device wouldn't read my Belgian Mobistar SIM-card, and I even tried other providers including T-mobile in the Netherlands.
It took me about 4 months to get the my T-mobile G1 repaired.
Because it's a T-mobile simlocked device and an US device every European repair center denied the repair.
Check this forum post at the Official HTC community forums for more info about the first part of this adventure. Still unanswered
hxxp://community.htc.com/na/htc-forums/android/f/40/t/808.aspx (replace the x's, new forum users can't post urls. Sry mods/admins for the extra work )
The device finally got board swapped when repaired at HTC USA. (Big tnx)
Now that I have my device back it's again SIM locked to T-mobile US and because it's another IMEI code my old unlock code doesn't work anymore.
Since I got back I ain't a T-mobile customer anymore and my ex-colleague also quit I can't get the sim-unlock code.
But to get the code from T-mobile I just need a willing person to provide me with the permission to unlock my phone via his/her account.
Anyone willing to help, please?
Greets FRaccie

FRaccie said:
Fellow XDA-devs,
When I was in US for work I bought myself a T-mobile G1 and used the TM plan of my employer for use in the US. When I moved back (quit my job in an unhappy way), I had an ex-colleague sim unlock my phone via his account number through T-mobile customer support.
After one month the device wouldn't read my Belgian Mobistar SIM-card, and I even tried other providers including T-mobile in the Netherlands.
It took me about 4 months to get the my T-mobile G1 repaired.
Because it's a T-mobile simlocked device and an US device every European repair center denied the repair.
Check this forum post at the Official HTC community forums for more info about the first part of this adventure. Still unanswered
hxxp://community.htc.com/na/htc-forums/android/f/40/t/808.aspx (replace the x's, new forum users can't post urls. Sry mods/admins for the extra work )
The device finally got board swapped when repaired at HTC USA. (Big tnx)
Now that I have my device back it's again SIM locked to T-mobile US and because it's another IMEI code my old unlock code doesn't work anymore.
Since I got back I ain't a T-mobile customer anymore and my ex-colleague also quit I can't get the sim-unlock code.
But to get the code from T-mobile I just need a willing person to provide me with the permission to unlock my phone via his/her account.
Anyone willing to help, please?
Greets FRaccie
Click to expand...
Click to collapse
Simple. http://www.unlock-tmobileg1.com/
I haven't tried it but it should work.

Already tried several services.
None can provide the code.

All you need to do is provide a Tmobile customer with your phones IMEI. They can contact customer care with that and request the unlock code to be emailed to themselves and then after receiving said email can PM you the information on here. That way you have nothing to do with their account.
The reason I'm posting this is because your wording made it sound like you wanted someone to allow YOU to call in on their account.
FRaccie said:
I just need a willing person to provide me with the permission to unlock my phone via his/her account.
Click to expand...
Click to collapse
Which no one is going to do anytime soon.
Hope this helps.

Sheldonjace said:
All you need to do is provide a Tmobile customer with your phones IMEI. They can contact customer care with that and request the unlock code to be emailed to themselves and then after receiving said email can PM you the information on here. That way you have nothing to do with their account.
The reason I'm posting this is because your wording made it sound like you wanted someone to allow YOU to call in on their account.
Which no one is going to do anytime soon.
Hope this helps.
Click to expand...
Click to collapse
If I provide you with the IMEI, would you be willing to help me out, please?

FRaccie said:
If I provide you with the IMEI, would you be willing to help me out, please?
Click to expand...
Click to collapse
Just PM me and I'll see what I can do.

Related

G1 Unlock help

Hi
I was wondering if someone from over the pond can help me. I have 2 G1 locked to T-mobile uk. And can't get the unlock codes to use other sims in them.
So was hoping that someone would be kind enough to help out, with getting the codes.
As I heard that T-mobile usa and others can get them easier.
Edit: sorry if this is the wrong place or wrong thing to ask. Will delet if asked.
Thank you
Ethereal24
Just trying to unlock my US T-Mobile G1, I had two different unlocking services report back to me that they couldn't provide a code for my IMEI. Someone sent me a link to this ebay seller:
http://myworld.ebay.com/blowfish06
And this guy got me a code that worked, in just a couple of minutes.
AudaciousQuip said:
Just trying to unlock my US T-Mobile G1, I had two different unlocking services report back to me that they couldn't provide a code for my IMEI. Someone sent me a link to this ebay seller:
http://myworld.ebay.com/blowfish06
And this guy got me a code that worked, in just a couple of minutes.
Click to expand...
Click to collapse
Thank you. But I will pass on that one. As I heard that other T-mobile users. Not the uk ones thoe for some reason can get them for free from there service providers. Not sure if this is still the case thoe.
Ethereal24
can somebody point to another trusted website? ive already lost 24 dollars... sad
so no one has any idea then. i thought the other t-mobile carriers other than uk. could get imei unlock codes without paying if thay have been with them for some time.
cheers
Ethereal
I personally would only use an eBay seller for unlock codes. There is a bit of a safety net with both the feedback system, as well as filing a dispute through eBay or Paypal.

unlock xt862

Hello
I apologize if my English is not good, but try to explain my problem
A few days ago I buy a Motorola Droid 3 on Ebay.
my seller said that Verizon is not blocked.
I received a phone but it asks for unlock code.
I know it's wrong that I bought on Ebay, but in Europe you can not found this, end I want this item and lot.
in this case how to get unlock code?
and I tried ebay, but all gave me the same code 72555264
last option would be to find someone who is subscribed to Verizon, and ask the code
If anyone is willing pay $ 50
Seem scary to me as I am having mine sent to me a few day. Hopefully you can get it unlocked very soon. Let me know who can do it for you.
no one wants to help me
There has been people saying that Verizon blocked SIM unlock, or at least changed the code with a recent update. You'll have to try one of those Unlocking Sim cards
silvyo13 said:
Hello
I apologize if my English is not good, but try to explain my problem
A few days ago I buy a Motorola Droid 3 on Ebay.
my seller said that Verizon is not blocked.
I received a phone but it asks for unlock code.
I know it's wrong that I bought on Ebay, but in Europe you can not found this, end I want this item and lot.
in this case how to get unlock code?
and I tried ebay, but all gave me the same code 72555264
last option would be to find someone who is subscribed to Verizon, and ask the code
If anyone is willing pay $ 50
Click to expand...
Click to collapse
PM your email address, I may help you get the unlock code from Verizon.
Let us now if you find a solution.
Not sure, but I think you need to have the phone active on a verizon account when you get the unlock code, so it will work on your phone. The line you use to get the code will need to be in good standing for approximately six months before they'll hand over the code, just fyi.
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img & custom build.prop
no solution, no one wants to help me
Unlock4moto.com was discovered to work
Sent from my XT862 using Tapatalk
not for me
I still expect someone who is subscribed to Verizon to help me
silvyo13 said:
not for me
I still expect someone who is subscribed to Verizon to help me
Click to expand...
Click to collapse
You'll need to find someone who has a line on Verizon who is willing to help you. Otherwise, you're out of luck.
I know
but I hope that in a later, someone will help me, and not free
Hi again! Finally I found someone, Verizon subscribed. He gave to them all the details of the phone and they send the unlock code. But, surprise! It s not work!! What to do now! It s possible something like this ?? There are two kind of codes or other things that I dont know?? Please, if you know some other informations...help me!
The phone may need to be activated on that line because the phone needs to communicate with Verizon using the unlock code to prompt them to actually unlock it on their end. I recently unlocked one of my T-Mobile phones which I gave to a family member to use on AT&T, and this was the case. It's just another step they can perform over the phone using your info. If you can skype or Google Talk with your friend while they call Verizon, they can tell him any steps he must take with the phone to activate it on his line, then he'll message/tell you what to do. Then once activated, enter the unlock code and it should work. After it is successfully unlocked, he can go ahead and change back to his phone on his account by activating it the same way.
Kinda sucks to have to do this, but I think that is your best bet.
I tried, but without any result. It seems that my friend gave me not the correct code, and now no longer respond. in this case I'll donate it, because it not stand to see him. but maybe there is someone enthusiastic to help.
The only alternative is to use TurboSim. It is cheap, but has some limitations.
vbi1 said:
The only alternative is to use TurboSim. It is cheap, but has some limitations.
Click to expand...
Click to collapse
I used it, but no results
I had checked my Droid 3's MEID on the webpage verizonwireless.com/b2c/s...CA&fd=&filter=, and result:"The phone associated with the Device ID you entered cannot be activated at this time. Please contact Customer Service at 800-922-0204 for assistance.". any hope with unlock code for my droid 3
thienglong said:
I had checked my Droid 3's MEID on the webpage verizonwireless.com/b2c/s...CA&fd=&filter=, and result:"The phone associated with the Device ID you entered cannot be activated at this time. Please contact Customer Service at 800-922-0204 for assistance.". any hope with unlock code for my droid 3
Click to expand...
Click to collapse
where you can check?
aaa.verizonwireless.com/b2c/s...CA&fd=&filter= (change aaa = www), new member

help me check the phone

Hi,
i bought one used d3 but currently it is locked and all the lock codes are failing. so i have tried entering the MEID of the phone verizon activation site and its asking to contact customer care.
i have tried calling the customer care but they said that they cant really check the status of the phone (stolen / unpaid account) unless i am a customer but i am from Germany and don't have an account
I am suspicious that this might be the case as all codes are failing to unlock.
Can any one help me find if this phone has a bad history and i need to report to the seller?
Thanks in advance
Sent from my Galaxy Nexus using Tapatalk
no one wants to help me with this? strange
You cant tell. The seller could say it was simply given from a friend or purchased.
Sent from my XT862 using Tapatalk
chowdarygm said:
Hi,
i bought one used d3 but currently it is locked and all the lock codes are failing. so i have tried entering the MEID of the phone verizon activation site and its asking to contact customer care.
i have tried calling the customer care but they said that they cant really check the status of the phone (stolen / unpaid account) unless i am a customer but i am from Germany and don't have an account
I am suspicious that this might be the case as all codes are failing to unlock.
Can any one help me find if this phone has a bad history and i need to report to the seller?
Thanks in advance
Click to expand...
Click to collapse
im from mexico so i cant help with this,
but maybe you should ask someone with a verizon accnt to Help..
in my case, i bought it already sim unlocked

[Q] AT&T Carrier Unlock Process

I'm going to be travelling to Thailand from the US on Saturday and would like to know if anyone has been successful with calling AT&T and having them give you the carrier unlock code for the Vivid? I'm a long time AT&T wireless customer (since Cingular e.g. 2002ish) and not sure if that helps also?
I just want to be able to have access to data while in Thailand and won't be making any calls so was thinking I could just get a local prepaid sim card to get data the week I'm there. Make sense or is there something else I should do?
All thoughts are welcome!
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
Thanks for the info. But where do you enter the puk code. I type it in the dialer and it just dials a number.
* nevermind google does wonders. I need another company's sim to bring up the option.
Sent from my HTC PH39100 using xda premium
That wont allow you to use a different carrier's sim in your Vivid. Its just to unblock your sim if its been locked. To unlock your phone to use on a different carrier you either have to call AT&T or pay to have it done online.
Lutfen said:
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
Click to expand...
Click to collapse
I need the phone unlocked, not the sim card. I want to use a carrier in Thailand other than AT&T. I guess I'll suck it up and give AT&T a call to see if they're giving unlock codes for the Vivid yet.
Please post your results from the call. I would like to know if you have any success and what needs to be done.
As jayv81 found out through google, you need another company's sim in order to use the unlock code from ATT. Why is that because your phone is sim locked. Whatever sim you get in Thailand will not work until you go through the unlock process. This process should allow your phone to work in Thailand, verify with ATT though. I had an old Nokia 6230 from Cingular days that I used in Turkey with multiple carriers after I unlocked it using this process.
I called AT&T and they won't provide an unlock code because the phone is still "exclusive" to them. Think I may try one of the websites out there to see if they can generate an unlock code for me. Probably worth $5 or so to give it a shot.
This is probably the most reliable place to unlock it but its a bit more expensive. I went to the site and its on special for about $17 right now.
http://www.youtube.com/watch?v=K1Oa2yy_EGE&feature=youtube_gdata_player
Sent from my HTC PH39100 using xda premium
After a bit of digging around I have a few questions/suggestions -
1 - Did you buy the phone off contract, or with a new line or upgrade discount? If you bought the phone off contract at full price, you have some more pull.
2 - I saw a post on another forum where someone had this issue with previous devices, and the front line rep he spoke with assured him this couldn't be done, but then he asked to speak with Int'l Support, and they were able to do it for him in minutes
3 - Also suggested was to speak with a supervisor and request that a case be opened. Once a case is open with the Case Team, they're more likely to provide you with the unlock code
This is not from personal experience, just some suggestions I've found. As always in these situations, it's best to stay calm and collected, while being assertive at the same time. Screaming and yelling at helpless reps get us nowhere..
Just use ebay 5$ quick and essey most use swiftunlocks and are reliable
I just used this $4.00 service and it literally took 9 minutes for the order to be processed and the unlock code to be sent to me.
http://www.ebay.com/itm/UNLOCK-CODE-For-ATT-HTC-Vivid-Not-Found-IMEI-starting-35629804-/320850117920
They have an online process which is fully automated so it makes this a lot faster.
Oh ya, and the code worked fine with my AT&T VIVID. I have a German SIM card for my business travels and once I put it in my phone it asked for the unlock code. I punched it in and VOILA, it gave me a positive response and said it needed to reboot to complete the process. After the reboot the German SIM card was active in the phone.
Usually, you can unlock your phone six months after you bought your phone.
But I'm not very sure for them can let you go earlier or not. or do they have a temper code for you to unlock your phone.
you can try it, but if you have already bought it for six months, you can unlock it without any questions.

Unlocking the device with the latest update 6.0

Just bought this phone for $40 clean imei and ready to be activated with sprint. However, i tried unlocking it using different methods but none of the methods work at all. i don't want to risk bricking the device. I contacted Sprint and they told me i have to call the previous owner to request otherwise they won't unlock. I called the international tech team and they told me the same. The owner won't respond to my texts or calls and now I am just stuck with this device! I searched in here and found some members who are willing to do but none of them I could trust. One who wants to get full control of my laptop and pay him in advance $30, and the other guy want me to ship the phone, pay him $60 and just wait for it!! he's not my dad , he is not a relative, so thats a big NO. Please help if you know any method that may work , other sites won't unlock a CDMA phone especially Sprint devices. So I either find a way to unlock this ugly device, or just sell it. BTW Sprint told me i can have a prepaid account and wait 90 days then request and thats a no either. I don't know what to do at this point
hammy88 said:
Just bought this phone for $40 clean imei and ready to be activated with sprint. However, i tried unlocking it using different methods but none of the methods work at all. i don't want to risk bricking the device. I contacted Sprint and they told me i have to call the previous owner to request otherwise they won't unlock. I called the international tech team and they told me the same. The owner won't respond to my texts or calls and now I am just stuck with this device! I searched in here and found some members who are willing to do but none of them I could trust. One who wants to get full control of my laptop and pay him in advance $30, and the other guy want me to ship the phone, pay him $60 and just wait for it!! he's not my dad , he is not a relative, so thats a big NO. Please help if you know any method that may work , other sites won't unlock a CDMA phone especially Sprint devices. So I either find a way to unlock this ugly device, or just sell it. BTW Sprint told me i can have a prepaid account and wait 90 days then request and thats a no either. I don't know what to do at this point
Click to expand...
Click to collapse
so in order for you to unlock the device you need the previous ower to request sprint for the unlock?
unfortunately yes, i got a hold of him finally but since he canceled his account, they told him they won't be able to unlock it since the account is no longer active. but i finally got it unlocked using this method http://forum.xda-developers.com/sprint-g4/development/rom-mellowmallow-debloated-60fps-camera-t3358340

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