Briefly, I have had a few issues with my device. One was the inability to register my S/N on HTC's EU site. Several other reports of this have surfaced as well. That is being addressed through MobilePlanet's very helpful rep James. Glitch on HTC's database apparantly. The second, as Dan mentioned, is my phones total failure to see the 3G network. I now know why...
I spent almost an hour on with AT&T's data support and the guy said the reason was the failure of my devices IMEI# to register the devices hardware. There seems to be no hardware profile for the TyTnII ansd therefore it comes up as an "unknown device" in their provisioning system. I confirmed this on my visit to the store this afternoon as the rep there showed me the screen and sure enough, it comes up as unknown, and the setting for this selection is GSM, not UMTS which all of their 3G phones are set to. He said, your device "does not exist" in a valid profile as a UMTS device and therefore will never be able to see a 3G signal even if I was sitting under a 3G tower... He showed me his phone which is 3G capable and id did indeed have UMTS and a valid hardware profile.
So, looks like I am SOL for 3G unless MP can help. Not happy tonight... I am going to speak with MP again tomorrow or Monday, and see what they suggest, if this can't be solved, I may be returning my new baby. 3G was an important selling point 4 me as I do a lot of data xfers.
BTW, I'm in NorhtEast NJ within a known 3G area. area.
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
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Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
I made the mistake of giving at&t my new IMEI# when I went from the 8525 to the Kaiser. Now my phone profile is set to GSM only since it is an unknown profile in there system. I will either have to buy a cheap 3G phone and use that SIM and IMEI# so there system thinks I have a 3G phone or return the Kaiser since I won't be able to get 3G. Right now it is not an issue since I don't live in a 3G area. hhhmmmmm
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
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There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
joedoe said:
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
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True any card will work. Did your old phone have 3G on it already when you swapped it?
I call BS...
JB
Buzz313th said:
I call BS...
JB
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Bill will test it tommorrow when he borrows a persons sim who has 3G. If it works then they are correct.
You got a pretty good load of BS from the AT&T guy. All you need is a 3G capable phone and the right provisioning to get access to the 3G network. Signing up for a MediaNet, MediaMax, or PDA plan should so it. YOu should NEVER give them your IMEI # unless it is an AT&T phone. Cuz at that point, if there are any issues that require deviations from their "scripted" support, they will say that's the issue. Unless you happen to get lucky and get a real technical support rep.
Just tell them you got an aftermarket unlocked Blackjack and you want the 19.99 MediaMax 200 plan. If they ask for an IMEI number, tell them that shouldn't matter. You can then make any changes to your plan online if you'd like. And that should get you access to the 3G network.
Thats the problem. Talked to several CSR and they won't change the provisions becauses we did give them our IMEI numbers already. They got us there but there are workarounds and lesson learned.
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G.
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Not so -- my last two phones (Kaiser & Wizard) have been unlocked & not registered with AT&T, and I get 3G HSDPA. However, I don't have (and never have had) a data plan -- I pay $0.01 per KB for data a la carte.
I have a suggestion based on what i'm facing: try disabling the HSDPA in settings and reboot (it will ask you to reboot anyway) then see if you have 3G.
See this:
http://forum.xda-developers.com/showthread.php?t=332839
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
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That is total BS sounds to me you dont have the right settings on your phone. Did you use the Network wizard to set things up for you? that might be the problem if you did. I have AT-T and a brand new Kaiser direct from HTC and have no no no issues what so ever with 3G or HSDPA i also think i am getting a little a HSUPA here and there
FYI and a request for some assistance
I use quite few different phones and one day my account froze on me. I had been using a palm treo 650 because my kaiser was out of battery.
when i reinserted the sim into my kaiser days later phone worked but no data no sms worked again. in any att phone all shapes and sizes. I thought it was from the treo because i used the data no problem.
its a company acccount need password to talk to csr at att.
after researching and seeing this thread I retracted my steps
the only other thing i have done is reported an imei on my account for a tilt i needed to unlock for a friend before there was an unlocker.
I believe the imei on file controls my provisions.
Provisions
the only solution to no data on phone that was working is provisioning a pit stop to a service center.
Is it possible to create a solution or is it totally a carrier fix at this point? Is there any other way to adjust provisions with out a walk in or call?
FYI
to change a reported imei number simply call 1-(916)-843-4685 and have them update your device to what ever imei you want them to have.
Note once they update the system make all your changes for rates online the only info att has is what is provided at point of sale or givin by the client
this is just some info to add
Just bought a KAIS120. Will start with the preinstalled HTC rom. Do I need to update the radio for it to work, or work better, on the AT&T network? I wasn't sure if the AT&T radio was only for the KAIS110/KAIS100. Is there anything else I will need to do to get it on the network?
Thanks
You should be OK -- I've been running one with the stock ROM on the AT&T network for over a year now, and it works just fine, even on 3G data.
Please excuse my rookie status here but I have been searching for a direct answer to my question about dual usage of CDMA and GSM on the Imagio.
My reason for this post is that I am a data plan junkie. I had one for seven years with my company until the economy forced them to require me to join a corporate cell plan. I tried to deal without data but ended up with withdraw and WIFI search syndrome (Nokia e71). This eventually led me to purchase a new phone with data to use as my 'personal' phone. I want to combine the two phones somehowa and stop swithing from networks on the nights, weekends.
I used this forum to unlock my phone and insert my work (at&t) sim card in the Imagio. This works great except that I still have to switch between carriers manually. My vzw number is new so I just want to use vzw for data and keep the at&t work number for voice. I figure this should be possible since AT&T claims simultaneous voice and data and I just want data from VZW. If it is a hardware issue then I understand, otherwise there should be a software solution and with all the great people on here, someone must be thinking about this dilemna.
Sorry for the long explanation. I just need one technology for data (CDMA) while using another (GSM) for my calls, not two numbers on the same phone simultaneously.
Is it possible to reprogram a Tmobile G1 to use Verizion? If so can someone point me in the direction of where I can find the firmware/procedure for reprogramming. I got the phone for free just to try this so there is no loss if it gets bricked, I'm willing to try anything that might work. Thanks
Short Answer: No, not possible.
Long Answer: T-Mobile is a GSM network (uses a SIM card) while Verizon is a CDMA network (does not uses a SIM Card). Since the G1 is on a GSM network, you will not be able to get any signal from Verizon.
Just buy a droid or a droid incredible if you want an android phone on Verizon.
I have a Verizon Droid 3 that is currently activated with a standard plan through Verizon, and I live in the United States.
I'm considering moving to Straight Talk, but I'm seeing a lot of conflicting information regarding whether this is even possible, and if so, whether hacking/flashing/rooting the phone is required.
My understanding is that Straight Talk offers phones on the Verizon network, so it seems that I should be able to activate my current phone without any modifications unless Verizon has done something to the phone to explicitly prevent it.
In some of the threads, I see people trying to modify the phone to enable GSM and run on the AT&T network through Straight Talk, but I'm not sure why. Is this necessary? If not, it seems like an awful lot of work to me.
wkrick said:
I have a Verizon Droid 3 that is currently activated with a standard plan through Verizon, and I live in the United States.
I'm considering moving to Straight Talk, but I'm seeing a lot of conflicting information regarding whether this is even possible, and if so, whether hacking/flashing/rooting the phone is required.
My understanding is that Straight Talk offers phones on the Verizon network, so it seems that I should be able to activate my current phone without any modifications unless Verizon has done something to the phone to explicitly prevent it.
In some of the threads, I see people trying to modify the phone to enable GSM and run on the AT&T network through Straight Talk, but I'm not sure why. Is this necessary? If not, it seems like an awful lot of work to me.
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Yes, the Droid 3 works on Straight Talk as long as the ESN is clean. You buy an activation code on their website and activate; Here to use Verizon's CDMA network, no phone modification required. Just choose CDMA and have your phone's MEID ready (The A0000etc number from under the battery).
If you choose to go the AT&T/T-Mobile BYOP SIM route, you have to root and change the build.prop and flash the XT883 (Chinese Milestone 3) radio to unlock US GSM networks. Verizon has an MNC ban on US GSM networks, such as AT&T and T-Mobile.
Thank you for the clear explanation and the link to the Straight Talk BYOP page.
And to add on the 883 radio, you'll have to buy a GSM unlock code. unlock4moto does pretty good.