Database Develop

Cant find Network on Kaiser

Hi, I have noticed that a few have already complained about this issue
I'll tell you what happened to me:
I went on holiday from Israel to Jordan for 2 days.
My Kaiser did not roam as my sim wasn't open for Intl. Roaming so it couldn't find a network.
Also I did not charge it so the Battery went dead.
Following that two days I got home gave my Kaiser a full charge and could not get the network back.
I have done many Soft resets, 2 hard resets & spoken to HTC Help Desk.
The only thing HTC could tell me was to send the Kaiser to the UK for repair as they have not heard of this issue before.
Obviously I do not want to send it as I am sure it's not hardware but something else only.
My Kaiser was perched in the US (made in GB)
Network is Cellcom , which by the way I have tried other Sims in me Kaiser since this happened but with no success.
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'

saper747 said:
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
Click to expand...
Click to collapse
First, try just removing the SIM card, then re-inserting it to see if the phone reconfigures itself. You may have to do a power on without sim card, before you re-insert it.
If that fails, do a hard reset so it goes back to factory default settings, then the inserted SIM card should set up the phone settings properly.
G.

Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !

Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !

hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng

I think this MIGHT be a bug/issue
I had this last week for almost 4 hours. I dont think the network was down but if it was then T-mobile did not state anything anywhere
I had reception all day and then suddenly around 5:30pm, I lost it and did not get it back until late evening

woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
Hi , yes its the same problem
It shows the networks arround but it can't register to them only the !.. icon
This has nothing to do with the network carier as the sim works in all my other phones .

Hi i was wondering if anyone has a solution yet ?

woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
I have THE SAME situation. I believe this is the bug which MUST be solved by HTC! Or at least by someone. I still haven't found the solution. Have anybody done??

Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.

alt236 said:
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
Click to expand...
Click to collapse
I tried to do that - no result. I have made hard reset - no result. I have dowloaded update WM6.1 from offical site HTC and installed it - no result.
Also, during two days, I calculated at least 20 persons who had this problem around the world. I can not believe that nobody researched this problem yet!

Me 2
I am also suffering from same issue.
My kaiser drop network at around 5PM till 1 hr approx, it hapeend for a week almost then I update radio then it was working ok, but still its not permanent solution.
Now a days my kaiser leaves network anytime and then it will not connect how hard u try, reset, hard boot, flash anything and after sometime suddenly it works.... magic.
I check sim with other phones its working gr8. but with this phone network gives trouble, I dont have 3G here in India, so its running on GSM.
Please somebody find solution, I'll post if I get any solution.
Thanks,
Dilip

Did you try with manual selection of mobile network (start->Settings->Personal->Phone->Band->Network)?

i did the network setting and put it as GSM and it works like a champ
BUT
i lost the 3G capabilities. One of the reason i purchase Kaiser is because the 3G capability.
using other Kaiser will give me a full 3G capabilities so i start wondering whether this is a hardware issue or software

Lose signal and doesn't come back ?

Often times I have noticed with my Tilt that I will lose the signal (simply by hitting a dead spot in the service), and it will not come back until I do a soft reset. First, it shows the indicator that it is looking for a signal, but after about 10 seconds it switches to an indicator with an exclamation point, showing no signal. It never regains a signal after that. Once we get to a place where I know AT&T service works, I will check my wife's phone at that very moment, and she has full signal. We're both on AT&T btw. I know it's not the service, cause her phone never does this. If she hits a dead spot, as soon as we're out of it her phone picks service right back up. I have the stock AT&T ROM that shipped with my Tilt.
Anyone have any ideas why it quits looking for a signal after it loses it?

jackjohnson said:
Often times I have noticed with my Tilt that I will lose the signal (simply by hitting a dead spot in the service), and it will not come back until I do a soft reset. First, it shows the indicator that it is looking for a signal, but after about 10 seconds it switches to an indicator with an exclamation point, showing no signal. It never regains a signal after that. Once we get to a place where I know AT&T service works, I will check my wife's phone at that very moment, and she has full signal. We're both on AT&T btw. I know it's not the service, cause her phone never does this. If she hits a dead spot, as soon as we're out of it her phone picks service right back up. I have the stock AT&T ROM that shipped with my Tilt.
Anyone have any ideas why it quits looking for a signal after it loses it?
Click to expand...
Click to collapse
Ive noticed the same thing.
Not sure of why this happens, but did find an easier work-around than soft reset.
If you go into your phone options, under the Network tab, you can manually tell the phone to search for the network.

I've also had that problem.
I'm not sure wich fix is faster, but using the Wireless Manager to turn the phone off and then back on also takes care of the problem.

hey, i also have that problem.. i'm using a tilt with one of dutythroys roms, with the new .17 radio.. thought maybe that was the problem cuz i never really noticed it with the .11 radio. btw, you dont need to soft reset, just give it a minute or two and it'll come back
omar

I noticed that after messing with KaiserTweak and enabling HSDPA. I live in Minneapolis where HSDPA is now enabled. However, I frequently travel west towards Alexandria, and once I leave the metro area, no HSDPA. If I don't go into the comm manager and disable 3G, I have no phone service at all. Once I disable 3G, I regain phone service.

Ok good, so I'm not the only one.
Thanks for the tip about turning the phone on and off in wireless manager, rather than doing a soft reset. That is, indeed quicker. However, we shouldn't have to do that at all.
I've noticed this a lot when driving home from work. I'm thinking that it's probably because at work I'm in a 3G area, and on the way home I lose it. Is there anyway to disable 3G altogether? Or does anyone know of a tweak that will keep the phone continuously searching before it gives up?

I have that same problem with my TILT, but I also had it with the 5150. It's been around for a while.

Bump again. C'mon people - you gotta give us something. Is no one else having this problem?
For the record, I didn't have this problem with the stock HTC ROM on a different phone.

Having this problem sometimes on a T-Mobile Vario 3, although mine seems to not recognise the sim card after it looses signal. I had thought it related to the phone being cold...

I have the same problems but only with 3G on. When I select GSM only no problems at all. I updated to .17 and wonder whether that's the problem since I don't recall any issues with .11

Thank the lord I thought it was just me. I made a thread about my blue tooth causing it but I realized it is my drive home that does it. I hit an area with no 3G and it goes out.
I have the 10 button comm manager installed and was wondering if that was the culprit. It is weird because EDGE will switch to GSM OR GPRS (not sure the correct name) when 3G is off but 3G will not switch to the others. Does anyone without the 10 button wireless manager have this issue.

Had similiar issues while traveling in certain parts of southern China. Try upgrading the radio from ver. 1.27.12.11 to 1.27.12.17. Follow this link for more info...http://forum.xda-developers.com/showthread.php?t=349528

I am redoing the phone back to the stock condition of how it arrived. I will tell you if it goes back to normal for me.
I will update you tomorrow becuase it is a certain part of downtown Houston that cuases it to go out .

I put the original OS/ROM I am not sure what you call it. For the first time in a long time it switched from 3G to EDGE. I wonder how many of us complaining have the 3G ten button communication manager. I will let you all know more tomorrow after my drive home from work.
bigsherv said:
I am redoing the phone back to the stock condition of how it arrived. I will tell you if it goes back to normal for me.
I will update you tomorrow because it is a certain part of downtown Houston that causes it to go out .
Click to expand...
Click to collapse

Did you see this thread?
http://forum.xda-developers.com/showthread.php?t=344273

can everyone who has this problem start posting their Radio Versions ... please
I used to have this problem with the Tmobile SDA (at that time it was driving people nutts) and that phone did not even have 3G. I did experience the same problem with Tilt (on tmo sim) Radio Version .11, and since tmo usa does not have 3G anyways, I just changed my phone band to GSM and the problem does not exist anymore.

Radio 1.27.12.11
Protocol 22.45.88.07H
in German o2 and T-Mobile network, problem persists after repair trial of HTC.

So 24 hours after redoing the phone back to its original state the 3g problem is gone. I watched it switch from 3G to edge to G all in 24 hours. I will keep you posted if it stays this way.
So basically the big change I had was removing the 10 button comm manager.

I was having a problem that I think is similar, or the same. When I travel from Edge to G my phone will ring and it indicates "connected" but I can't hear the person and they can't hear me. I soft-reset and the phone works again, until I travel back from G to Edge. I ended up reflashing to the original HTC Shipped ROM and I am waiting to see the results.
I am not sure of my radio version when it was flaky. I am using 1.27.12.11 now.

I've noticed the problem described in the original post maybe three times since I bought my TyTN II late in September. It's always been when I'm travelling that this happens. Fortunately I've not missed any calls as a result and switching to 'Flight Mode' and back to 'Phone' in Comm Manager (the standard HTC version) works around it for me. All a very standard setup here so I don't think the problem is a result of any customisations (although I do have HSDPA enabled in settings).

No Network to call but 3g works(Solved by fluke)

Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.

wasuup said:
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
Click to expand...
Click to collapse
Sounds like a problem with your network, not with your phone. Either that, or your SIM card is fried. Assuming you're on T-Mobile from your post, you need to contact them for a new SIM card (you can do this inside any of their stores.)

lukekirstein said:
Sounds like a problem with your network, not with your phone. Either that, or your SIM card is fried. Assuming you're on T-Mobile from your post, you need to contact them for a new SIM card (you can do this inside any of their stores.)
Click to expand...
Click to collapse
Just to prove my sim is working fine I have put my sim in an old nokia and just rung customer service and got my balance this proves my sim is in working nic.
On the G1 I can't call what so ever or send a text just getting 3g coverage.
Thanks for the advice.

wasuup said:
Just to prove my sim is working fine I have put my sim in an old nokia and just rung customer service and got my balance this proves my sim is in working nic.
On the G1 I can't call what so ever or send a text just getting 3g coverage.
Thanks for the advice.
Click to expand...
Click to collapse
I'd probably try wiping and re-flashing.

h.nocturna said:
I'd probably try wiping and re-flashing.
Click to expand...
Click to collapse
he did lol read the first post
in fact after doing so, he did a super wipe
Then I downgraded to rc7 (dreaming.nbh)
Click to expand...
Click to collapse
It really may be the SIM card or the SIM card reader in your phone (more likely the SIM card) it may work on another phone
try cleaning the contacts (the ones on the phone, not the ones IN the phone) ?

Call customer service and ask them to take you off whatever tower your phone is now on? suposebly pulling the battery will do it to.. Also get Anycut and make a short cut to phone info an toggle radio on off?

same problem occasionally
wasuup said:
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
Click to expand...
Click to collapse
i'VE had the same issue, occasionally, I'm fairly certain its the sim card, not the phone. you can take the battery out, pull out the sim card, clean it up (don't use watter or anything that'll scratch it of course) and put it back in, make sure its securely in there, and boot up the phone, however, I've also noticed that sometimes in the middle of the night (like around 2AM to 330AM PST) sometimes cell coverage gives out for t-mobile where I'm at (friends confirmed), if you only just recently recieved 3g in yoru area, they are doing maintenance to get it up and running perfectly, so don't fret too much
EDIT:
Another thing I did was made sure to mess with the APN settings. dont' edit them, just try and change your APN from T-mobile to ATT, wait for it to say "not supported by sim" and then switch back over to T-mobile, that worked for me twice now

I'm having this same problem, only I can't surf the web or use the market. :\ Any help would be GREATLY appreciated.

Sorry to reply so late but the probem is now solved, this is what I did, I took out my sim card out the phone put it in an old phone to see if my sim had any issues but I forgot to take out the sim and put it back in my g1 went sleep.
Next morning put the sim in my g1 and all is fine got connection and all functions working, then waited a few hours no problems at all.
So I rerooted installed the danger spl and custom rom and the probem has just vanished, haven't got the slightest clue why that happened or what caused it.
The sim is new just under a month old lost my old 1 uk t-mobile charged me just under a £10 for a new 1 even if your on contract thiefs

wasuup said:
Sorry to reply so late but the probem is now solved, this is what I did, I took out my sim card out the phone put it in an old phone to see if my sim had any issues but I forgot to take out the sim and put it back in my g1 went sleep.
Next morning put the sim in my g1 and all is fine got connection and all functions working, then waited a few hours no problems at all.
So I rerooted installed the danger spl and custom rom and the probem has just vanished, haven't got the slightest clue why that happened or what caused it.
The sim is new just under a month old lost my old 1 uk t-mobile charged me just under a £10 for a new 1 even if your on contract thiefs
Click to expand...
Click to collapse
its probably
A) the SIM got dislodged or
b) your G1 contacts were dirty.
All the above could cause the phone to not read the information on the SIM
Blowing the dust out/wiping the goldcontacts where the sim goes, and tightly inserting the sim might help, grandmegabosses

Nexus isn't finding network :mad: Help is needed

My Nexus was on 5.0.41, all working sweet, then it stopped "finding" the network. No update, flashing or anything was done prior to the problem.
I tried a SIM from another provider, but still - the "No Service" is written on screen, and when I try to search for networks, it says "Error searching for networks".
I then tried the following ideas (nothing helped):
- Reflashed the Radio image.
- downgraded the Radio image.
- Upgraded it again.
- Flashed the Stock ROM (unrooted and rooted).
- Flashed CM5053.
All was done with wipes as needed.
Any suggestions will be more than welcomed!
Can the device just get bricked like that? with no reason?
It sometimes identifies the SIM's provider (Orange for example) but always with No Service.

It sounds like your SIM card slot isn't holding the card in tight enough to make full contact... try putting a business card, cut down to size, between the SIM and the phone's frame (note, not the contacts side, but the back side) to force the SIM down onto the reader tighter.
If that does nothing, not sure what to tell you?

it didn't help

I'm Italian and I have the same your problem .. I only work in 2G GSM'...ve tried to see if you do so?
I opened another tread here Forum

You need a new SIM.
I just had this problem on Friday. The SIM some how falls of the network and your provider network will not allow it to reconnect.
I can't remember, but if I am right Orange is owned/owns by T-Mobile. Hence they have the same network.
The puzzling part about this is why it happens. This is the second SIM I have gone through with my N1, I also had one go with my G1, my sister bought that G1 and the SIM went out again. My mom bought her G1 same day as me and hers has died once. My friend has a MT3G and his has died two times now. I find this extremely annoying.
I tried every suggestion on the internet for repairing or troubleshooting a SIM. It is a waste of time. Well, everything short of dropping it in isoproply alcohol to clean the contact.

I tried a 2G and a 3G SIM on mine, and had the same result, so my problem is different.
My device just doesn't register with the network, no matter what provider or SIM generation I choose.
Can I ask for a RMA if I unlocked the bootloader?

I do not know you definitely do not pass it under warranty

Ryan then you say you clean the contacts of the nexus or the sim with isopropyl

Mine is now doing that as well and so far everything that I tried isn't fixing it. I get it to connect briefly with edge and then nothing. I am going to try a new sim tonight after work and see if that helps, otherwise unsure of what to do after that...anybody got any answers or suggestions?

I've been suffering from this... have an RMA coming but I got mine to work. Make sure you also have CDMA preferred on there or whatever the default is. If it says unknown you have to reboot the radio somehow. I pulled my battery, waited 5-10 seconds. Then i went and checked airplane mode on and off. Then i checked the service menu again. I can't remember if i had to pull the battery another time but it came back from "unknown" to cdma preferred. You can also try turning the radio on and off via the service menu. Finally select your radio bands for your region by pressing the menu button under phone information again in the service menu and select radio bands. I'm not sure if automatic is a good or bad idea but it couldn't hurt testing it if you still have some issues even after selecting your region specific bands. After this you should be able to maybe search and register or you may need to turn the radio on and off again via airplane or the service menu. I played around with it alot to get it running again.
Also I'm tmobile usa using the one for t-mobile bands. I'm not sure if CDMA preferred is a world wide setting or if its gsm or something else.. but the bands are specific to your region definitely.

[Q] loosing Network Signal and it don't come back!

Hi Folks,
how in the topic, im loosing my signal at point where my signal is weak. if i lost it, i can run around to get it back to write messages or call someone. it doesnt work, because my phone say's "only Emergency calls". i wait one hour but the phone can't connect to my provider. The radio is at the moment 32.36.00.28U_4.06.00.12_7, i've already tried newer and older version of the radio img but always the same issue. From the beginning when i had the phone, it sometimes doesn't regognize my sim card, i have tried everything to get it to work (new rom or radio img) but always it fails. on the next day without any changes the phone works again with the same sim card. So now here is my question....... what the HELL can i do to bring it back to work, so it dont lose the signal in weak areas, and if the phone loses it, what shall i do to automaticly reconnect the phone automaticly to the provider. and airplane mode is no soloution for me. thanks for answer.

Have you tried another SIM card in there to see if the problem still occurs?
Sometimes the card itself needs replacing. Just a thought..!

this i havn't tried out yet, but i tried my actual sim card at the phone of my wife and it works a whole day without connection lose. I'm just thinking its a software problem maybe its the wrong radio version.

No "wrong radio version" will lose connection and fail to reconnect.
It's either your ROM or (most probably) HW problem.
You can try to wipe and install a clean ROM and see if the problem persists. If it does - use the warranty.

which rom would u suggest ? I tried CM6 / CM7 / MIUI nearly all modded roms here. The problem is to try out if the rom works i have to go out to a point where the signal ist weak, and hope for a signal lost. Sometimes it works and i get a reconnect to network and sometimes it doesn't work. in zones where the signal is strong i haven't any trouble. Did i get any problems by HTC if my phone is unlocked? I already had it gave to a repair 3 month ago with a broken usb connector and there was no trouble with warranty at unlocked phone but what is now? can they change their opinion ?

I got it. The Problem was the the Phone has to set the Network search to manual and not to automatic search. it works now for over 1 day and it seem that is now no problem with lost signal. Thanks for Help. But i just wondering why i have to chose manual network search an not automatic.