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Hi there.
I've got this Kaiser that doesn't load when the SIM is inserted.
It works perfectly without the SIM. Also when the device is on and i stick the sim card it shuts down.
Its not on warranty or anything, also aint mine, but if i fix it i get to keep it(i hope) so please help if u know how to.
azik said:
I've got this Kaiser that doesn't load when the SIM is inserted.
Click to expand...
Click to collapse
Have you tried a different SIM card?
azik said:
Also when the device is on and i stick the sim card it shuts down.
Click to expand...
Click to collapse
Thats normal. The SIM card should be inserted/removed with the device off.
PsyOpWarlord said:
Have you tried a different SIM card?
Thats normal. The SIM card should be inserted/removed with the device off.
Click to expand...
Click to collapse
Just did it again to make sure. Completely powered off the device by removing the battery, inserted the SIM, turned it on. When it got the green Windows Mobile screen it just died.
Also tried it with a different SIM from a different operator
Give more info about your device such ROM, radio, SIM unlocked or no, HardSPL, etc...
azik said:
Just did it again to make sure. Completely powered off the device by removing the battery, inserted the SIM, turned it on. When it got the green Windows Mobile screen it just died.
Also tried it with a different SIM from a different operator
Click to expand...
Click to collapse
I am purely going on a guess here. Is the phone stolen or did someone just find it? Sounds to me like the SIM has been locked as well as the IMEI by the original service provider. If you insert the SIM card while it is powered off and then power it on and it doesn't boot bast the windows screen and with the SIM card out, it boots normally, sounds like a service lockdown on a phone reported stolen or lost.
svcglobal said:
Give more info about your device such ROM, radio, SIM unlocked or no, HardSPL, etc...
Click to expand...
Click to collapse
ROM: dutty's WM6.1 (the lat one from here)
radio version: 1.65.14.06
protocol 25.81.40.02W
I have also HardSPLed it. It was doing the same with factory settings and it does the same after i updated everything to the most recent version.
P1Tater said:
I am purely going on a guess here. Is the phone stolen or did someone just find it? Sounds to me like the SIM has been locked as well as the IMEI by the original service provider. If you insert the SIM card while it is powered off and then power it on and it doesn't boot bast the windows screen and with the SIM card out, it boots normally, sounds like a service lockdown on a phone reported stolen or lost.
Click to expand...
Click to collapse
The unit was bought in a bulk by local British Petroleum (BP) office, so the stolen or found unit version doesn’t really suit the case and nobody is really gonna deal with warranty because of one device.
Also it shuts itself down very quickly. Normally the green screen lasts about 15 seconds or so. With a SIM card in it wouldn’t even last 3 secs, therefore it doesn’t even get connected to the network (I think) and shuts itself down.. Also if the IMEI is blacklisted I don’t think the network has the ability to shut down the device, you just won’t be able to make or receive calls.
azik said:
ROM: dutty's WM6.1 (the lat one from here)
radio version: 1.65.14.06
protocol 25.81.40.02W
I have also HardSPLed it. It was doing the same with factory settings and it does the same after i updated everything to the most recent version.
Click to expand...
Click to collapse
Are you absolutely sure that the SIM is being inserted correctly? Look at the drawn on the SIM's lock door.
svcglobal said:
Are you absolutely sure that the SIM is being inserted correctly? Look at the drawn on the SIM's lock door.
Click to expand...
Click to collapse
I was hoping that it would have been something simple like that. but no, i was dealing too much with these HTC's. I will post a video of what it does later on today.
here's the video
azik said:
here's the video
Click to expand...
Click to collapse
If you leave the sim card out does it boot normally?
OK right after i made the video i left it on charge for couple of hours. i picked it up, turned it on and it booted up. it didnt boot with a sim card for a week and now it does. (i sound like a dumb blonde now)
HOWEVER
it wouldnt register on the network. it doesnt matter wheather it is automatic or manual it just doesnt get connected. i can do a manual search and see the list of networks but when i select my provider it doesnt connect. no probs with the network as i use it in my Herald.
UPDATE
Overhere we have two main mobile operators. One is Bakcell another one is Azercell.
What happens now is that it works fine with Bakcell chips but doesnt with Azercell.
Both of the operators arent that advanced yet to have some sort of restrictions etc to ban the handset or whatever. They dont even have 3G so there.
So, there i am. Stuck with an operator i do not need anyways(cuz the company is not paying for it) What could be a possible solution?
Interesting, any chance to get another Azercell SIM, just for be sure that is really the network?
So many (as you said) blonde mistakes, so double check every test.
svcglobal said:
Interesting, any chance to get another Azercell SIM, just for be sure that is really the network?
So many (as you said) blonde mistakes, so double check every test.
Click to expand...
Click to collapse
i did check it with two Azercell SIMs. i also have a UK T Mobile SIM, which wudnt register on Azercell but works on Bakcell.
Do you guys think a radio downgrade would solve this issue ?
me and my mother both use our tabs as phones. today, out of nowhere, without making any changes to the devices she and i can no longer make calls and our sims are just not being recognized. when i go into setting and open "network operators" and try to click on tmobile it says that my sim card does not allow a connection to this network. please help.
we have both been using kimick rom 1.6.0 with rotohammers modem switcher (gscript).
If it happens to both devices and both sims,the problem must be with the provider.
Sent from my GT-P1000 using xda app-developers app
antonio91282 said:
me and my mother both use our tabs as phones. today, out of nowhere, without making any changes to the devices she and i can no longer make calls and our sims are just not being recognized. when i go into setting and open "network operators" and try to click on tmobile it says that my sim card does not allow a connection to this network. please help.
we have both been using kimick rom 1.6.0 with rotohammers modem switcher (gscript).
Click to expand...
Click to collapse
Have you tried the sim on another device?
Bye. Paolo.
yes. I have tried my sim in my nexus 1 and it works fine. I even went into t-mobile and got a new sim. the sim card works in my g1 and nexus 1. it just no longer works in the galaxy tab t-mobile. i have tried it in 3 different tabs and one of them unlocked.
antonio91282 said:
yes. I have tried my sim in my nexus 1 and it works fine. I even went into t-mobile and got a new sim. the sim card works in my g1 and nexus 1. it just no longer works in the galaxy tab t-mobile. i have tried it in 3 different tabs and one of them unlocked.
Click to expand...
Click to collapse
You can try it on a P1000 with the stock rom?
Bye. Paolo
I had the same problem
antonio91282 said:
me and my mother both use our tabs as phones. today, out of nowhere, without making any changes to the devices she and i can no longer make calls and our sims are just not being recognized. when i go into setting and open "network operators" and try to click on tmobile it says that my sim card does not allow a connection to this network. please help.
we have both been using kimick rom 1.6.0 with rotohammers modem switcher (gscript).
Click to expand...
Click to collapse
I had the same problem happen on Feb 5th 2013. My samsung tab can not make phone call anymore. Please help. thank you
imei
huilieu said:
I had the same problem happen on Feb 5th 2013. My samsung tab can not make phone call anymore. Please help. thank you
Click to expand...
Click to collapse
i believe the problem is that i have a bad imei number. i deleted my efs folder and now i cant get my imei back. t mobile blocks funny imei numbers... any leads on getting my imei back?
restock (flashing stock rom using Odin), and the IMEI should come back.
So when you get to the part to enter a pin... a mobile hotspot popup shows telling to contact att... and closes the process.
Has any one been able to connect to it?
...and remember, dont just say yes. explain how you did it.
Seggzy said:
So when you get to the part to enter a pin... a mobile hotspot popup shows telling to contact att... and closes the process.
Has any one been able to connect to it?
...and remember, dont just say yes. explain how you did it.
Click to expand...
Click to collapse
I am having this same issue. I have spammed the connect button and gotten it to work, but that's all. I don't know if disabling the tethering guard would work or not, but that would require root. I just got the phone yesterday, so I haven't had a chance to root it yet.
ok just got off the phone, 70 min later, and she told me that they submited a case order that will "put their top scientists on it". (my words not theirs lol)
i will be contacted within 48 hours with an update, she said.
LimFin said:
I am having this same issue. I have spammed the connect button and gotten it to work, but that's all. I don't know if disabling the tethering guard would work or not, but that would require root. I just got the phone yesterday, so I haven't had a chance to root it yet.
Click to expand...
Click to collapse
what do you mean by "spammed the connect button"?... and it is working now or no?
Seggzy said:
what do you mean by "spammed the connect button"?... and it is working now or no?
Click to expand...
Click to collapse
When you do the three finger swipe or click on the notification, it will take you to the media output menu, I have gotten it to connect by clicking clicking on the panel that says media link device. Normally, when it tries to connect, I get the message that says I need to contact AT&T to allow mobile hotspots, but sometimes after I click cancel and immediately try to reconnect, I am able to bypass the message and it connects. This is rare, so no, I would not say that it is working. I tried configuring the media link with my mobile data turned off, but for some reason, it appears like it is required.
LimFin said:
When you do the three finger swipe or click on the notification, it will take you to the media output menu, I have gotten it to connect by clicking clicking on the panel that says media link device. Normally, when it tries to connect, I get the message that says I need to contact AT&T to allow mobile hotspots, but sometimes after I click cancel and immediately try to reconnect, I am able to bypass the message and it connects. This is rare, so no, I would not say that it is working. I tried configuring the media link with my mobile data turned off, but for some reason, it appears like it is required.
Click to expand...
Click to collapse
ya I've gotten it to connect and stay connected by turning off wifi and mobile then toggling wifi back on then quickly trying to connect... but cant connect to internet without the hotspot popping up and killing it.
Seggzy said:
So when you get to the part to enter a pin... a mobile hotspot popup shows telling to contact att... and closes the process.
Has any one been able to connect to it?
...and remember, dont just say yes. explain how you did it.
Click to expand...
Click to collapse
What is you Rom code? Are u using ATT sim?
cobbcobbdavid said:
What is you Rom code? Are u using ATT sim?
Click to expand...
Click to collapse
umm ya stock rom on att... if i had a custom rom, there wouldnt be a problem, but definitely not unlocking or rooting the first 2 weeks
Seggzy said:
umm ya stock rom on att... if i had a custom rom, there wouldnt be a problem, but definitely not unlocking or rooting the first 2 weeks
Click to expand...
Click to collapse
Stock rom? Did you got ur one already. That is fast, can u let me know which version is ur rom cause i am getting a att One tomorrow.
It seems like they are trying to sucker you into spending more on your plan.
Sent from my SGH-T769 using xda app-developers app
cobbcobbdavid said:
Stock rom? Did you got ur one already. That is fast, can u let me know which version is ur rom cause i am getting a att One tomorrow.
Click to expand...
Click to collapse
yes stock... 1.26.502.10... media link > 5.19.103.1
Phil over at AC says his works fine but his firmware on the media link is 5.19.102.1
Seggzy said:
umm ya stock rom on att... if i had a custom rom, there wouldnt be a problem, but definitely not unlocking or rooting the first 2 weeks
Click to expand...
Click to collapse
Off topic but i hope you at least grabbed your unlock token just in case they block the ONE...
Any new news on this? I had the Media link since Day 1 and it's used primarily as paper weight... Folks should start receiving their back ordered media link and will be suprised that it does not work.. I hope a work around is around the corner
I just got my VZW N6 today, and during the set-up it says it can't activate my phone.
The SIM card that came with the phone is in there, so I was wondering what I was doing wrong.
Any help is appreciated.
Thanks.
You just have to call customer service, even if it is a hassle. You can try the website first, or calling the automated number but neither of those methods worked for me (just activated my Verizon Nexus 6 5 minutes ago). The website didn't have the phone in the system, and the automated number said "terms and conditions have been accepted" over and over. Called customer service, they entered the imei of the Nexus 6 and they activated it quickly. It really should be much easier than this to activate a Verizon device (I got it on contract afterall), but Verizon has their ways.
ktimque said:
I just got my VZW N6 today, and during the set-up it says it can't activate my phone.
The SIM card that came with the phone is in there, so I was wondering what I was doing wrong.
Any help is appreciated.
Thanks.
Click to expand...
Click to collapse
Misread, ignore this.
Sent from my Nexus 6 using XDA Free mobile app
having the same problem here. havnt tried calling yet.
iifuzz said:
having the same problem here. havnt tried calling yet.
Click to expand...
Click to collapse
Called and they activated. though now i am getting an error saying
Our records indicate you recently purchased a device for this line of service but have not yet activated the device. You can change your allowance of minutes after you have activated your new device, or you may contact Customer Service at (800) 922-0204 for further assistance.
when i try to swap the device
just call and have them activate it manually, had to do the same with mine
Yeah, the "activation" step in the phone setup when you first turn on the n6 didn't work for me either (got my vzw n6 yesterday in the mail). I let it spin for about 10 minutes and decided to just skip that part.
After I linked my gmail account to the device and downloaded all my apps and contacts, etc.
Only after I did all of that did I finally move on to activating the phone. I called the vzw automated number and activated the phone by giving them my 10 digit phone# and supplying them with my pin code. The automated reply said that my phone is now activated. But any calls out using the phone would cause the automated voice saying I was in "roaming". So I had to do the *228 or whatever it is... then pressed option 2 and that was the final step to activation and also correcting the "roaming"..
The next step was to setup volte to allow voice calls while using hotspot. Thats a whole different subject, but I finally got that resolved too and working great.
Why does any of this **** surprise me. Same hear so guess I'll be waiting another day, lol, to get it set up. ****ing Verizon.
iifuzz said:
Called and they activated. though now i am getting an error saying
Our records indicate you recently purchased a device for this line of service but have not yet activated the device. You can change your allowance of minutes after you have activated your new device, or you may contact Customer Service at (800) 922-0204 for further assistance.
when i try to swap the device
Click to expand...
Click to collapse
That's a pending activation stuck on the line you upgraded on. What phone is on the line you want to put the N6 on? What phone do you want to put on the line that currently has the N6 on it?
---------- Post added at 06:18 AM ---------- Previous post was at 06:16 AM ----------
ygohome said:
So I had to do the *228 or whatever it is... then pressed option 2 and that was the final step to activation and also correcting the "roaming"..
Click to expand...
Click to collapse
No, you don't - *228 is only for 3G and basic phones it does absolutely nothing for 4G LTE phones.
It can take SIM cards up to 20 minutes to activate fully on the Verizon network.
JulesJam said:
That's a pending activation stuck on the line you upgraded on. What phone is on the line you want to put the N6 on? What phone do you want to put on the line that currently has the N6 on it?
---------- Post added at 06:18 AM ---------- Previous post was at 06:16 AM ----------
No, you don't - *228 is only for 3G and basic phones it does absolutely nothing for 4G LTE phones.
It can take SIM cards up to 20 minutes to activate fully on the Verizon network.
Click to expand...
Click to collapse
Awesome! By the time it links up you'll have "Waiting to activate" permanently burnt into your screen.
ChristianJay said:
Awesome! By the time it links up you'll have "Waiting to activate" permanently burnt into your screen.
Click to expand...
Click to collapse
LOL! no, you can activate the phone over WiFi. . Activating the SIM is different.
JulesJam said:
LOL! no, you can activate the phone over WiFi. . Activating the SIM is different.
Click to expand...
Click to collapse
yeah I know. I set everything else up. Just pisses me off that after all VZW's crap with this phone, just one more stupid inconvenience.
[/COLOR]No, you don't - *228 is only for 3G and basic phones it does absolutely nothing for 4G LTE phones.
It can take SIM cards up to 20 minutes to activate fully on the Verizon network.[/QUOTE]
I'm not trying to argue, but I'm saying that *228 did correct the roaming issue I was having.
I had been trying to place many calls and they all came back with voice recording saying that I would need to pay for the call from a credit card or by collect call since it was in Roaming. I too have read that *228 does nothing if using a SIM. But what I'm telling you as that after a long time of being stuck in roaming (much longer than 20 minutes... talking about 2 hrs after activation)... BAM after dialing *228 and pressing an option... it fixed the roaming issue.
Note, i did not activate the sim via this *228. Just the roaming thing.
Had same thing, just call, you'll bypass that activation, get into the OS and go to settings to give the agent the IMEI and ICCID.
They take 5 min to put on your account, you then reboot, it's as simple as that. End of story. I rebooted and it went on the network.
I haven't yet tried activating advanced calling to get voice and data yet, non issue right now, I just want to use the thing until the weekend when I'm going to unlock, root and flash TWRP. Once I've re-setup the phone, then I'll get to that, which actually will be easy, enable on phone on VZ site and then turn on on the phone itself.
I am having the same issue, after activating my Nexus 6 through Verizon, I still have a pending activation on the line that the Nexus 6 is currently on. I'm keeping the Nexus 6 on that line until it goes away, and Verizon seems to believe it will just disappear within 24 hours of activation. I'm nearing 24 hours, so once that is up, I'll call again and see if I can get it removed.
I had this happen in 3 different instances:
1) Come back to the phone, which was lying on the table, to find that it was restarted. Happened 3 times in 5 minutes.
2) Another time, the phone restarted for no reason - I came back and it was asking for pattern instead of fingerprint because it restarted.
3) In a 20 minute drive, the phone restarted twice, which was announced by the Bluetooth car unit. I stopped each time and verified that the phone actually restarted.
At first, I thought it was me holding the power button wrong and it getting stuck.
But I have tried my best to not push the power button in any weird way, and then it still happened.
Moreover, here's an interesting exchange between, apparently, ZTE and users. Credit to oberio28:
5, sometimes the phone will automatically restart, how is this going?
A: We have located the reason and will resolve this issue in the next release, please update to the latest version to experience.
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=79860485&postcount=15
I am on NA rom v3.0 and I don't see a fix anywhere yet.
Anyone else?
It doesn't happen for me, Global EU 2.09
Just updated from 1.11 to 1.15 NA. Going to see if that fixes reboots.
Also, why the hell doesn't the phone remember the Bluetooth volume level? Is that a Pie thing?
nabbed said:
Just updated from 1.11 to 1.15 NA. Going to see if that fixes reboots.
Also, why the hell doesn't the phone remember the Bluetooth volume level? Is that a Pie thing?
Click to expand...
Click to collapse
Yeah I had same issue on Poco f1.
nabbed said:
Just updated from 1.11 to 1.15 NA. Going to see if that fixes reboots.
Also, why the hell doesn't the phone remember the Bluetooth volume level? Is that a Pie thing?
Click to expand...
Click to collapse
Since updating to 1.15, the phone is not random restarting.
nabbed said:
Since updating to 1.15, the phone is not random restarting.
Click to expand...
Click to collapse
Yes, the V115 patch the random restart bug, the bug is common on SDM8150 platform
JerryYin said:
Yes, the V115 patch the random restart bug, the bug is common on SDM8150 platform
Click to expand...
Click to collapse
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
nabbed said:
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Click to expand...
Click to collapse
I use ATT prepaid mine does the same but the last digit is a check, meaning once sim is activated it helps hide your full IMEI. I get 4g LTE and no Voice HD calling, hence it always reverts to 4g/3g in calls. Got to love US carriers.
SuperDroidMe said:
I use ATT prepaid mine does the same but the last digit is a check, meaning once sim is activated it helps hide your full IMEI. I get 4g LTE and no Voice HD calling, hence it always reverts to 4g/3g in calls. Got to love US carriers.
Click to expand...
Click to collapse
Thanks. It was explained to me at an ATT store that Voice over LTE was not available for a prepaid plan.
However, can you change Call Forwarding settings (I cannot, and I am not sure what the problem is):
Phone app / ... / Settings / Calling accounts / AT&T / GSM call settings / Call forwarding / Voice
?
Mine gives me reply "Call settings error , Network or SIM card error."
nabbed said:
Thanks. It was explained to me at an ATT store that Voice over LTE was not available for a prepaid plan.
However, can you change Call Forwarding settings (I cannot, and I am not sure what the problem is):
Phone app / ... / Settings / Calling accounts / AT&T / GSM call settings / Call forwarding / Voice
?
Mine gives me reply "Call settings error , Network or SIM card error."
Click to expand...
Click to collapse
Yeah I get the same error, I don't think it's phone though. My other phone is Poco F1 and its all custom ROM with no LTE bands and it does the same. But both can transmit/receive calls with same sim though...I think its more the network and not being AT&T branded phone.
nabbed said:
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Click to expand...
Click to collapse
Oh never seen that before......... I will ask the deveoper team about this prblem.
JerryYin said:
Oh never seen that before......... I will ask the deveoper team about this prblem.
Click to expand...
Click to collapse
Thanks. Here's more info that may be relevant.
1) Oneplus 6, global version, doesn't have this problem, that is not being able to set up call forwarding from the phone.
2) Whenever AT&T sim card is inserted into a slot (1 or 2), that slot truncates its IMEI from 15 to 14 digits by removing the last digit.
So, if without the sim card IMEI 1 is XXX...XXX5, it becomes XXX...XXX when the sim card is inserted into slot 1. Same happens to IMEI 2 if the card is inserted into slot 2.
JerryYin said:
Oh never seen that before......... I will ask the deveoper team about this prblem.
Click to expand...
Click to collapse
Out of interest... do you have a direct line to the developer team?!
If so, can you give us some info please on what they are working on, if and how we can report bugs or suggestions etc.
Texan1 said:
Out of interest... do you have a direct line to the developer team?!
If so, can you give us some info please on what they are working on, if and how we can report bugs or suggestions etc.
Click to expand...
Click to collapse
I work for Nubia, I'm responsible all international tech support for the nubia product, BUT this is my personal account. What I said with this account is not represent the Nubia company.
JerryYin said:
I work for Nubia, I'm responsible all international tech support for the nubia product, BUT this is my personal account. What I said with this account is not represent the Nubia company.
Click to expand...
Click to collapse
Great, thanks Jerry. So do you monitor these forums and report back issues/suggestions to Nubia?
Are we able to ask you questions/make software suggestions to you?
JerryYin said:
I work for Nubia, I'm responsible all international tech support for the nubia product, BUT this is my personal account. What I said with this account is not represent the Nubia company.
Click to expand...
Click to collapse
Thanks for trying to help fellow Nubians BTW, the XDA review of RM3 was disastrous, IMO. So unfair. Whoever did that review needs to go back to basic training.
Texan1 said:
Great, thanks Jerry. So do you monitor these forums and report back issues/suggestions to Nubia?
Are we able to make ask you questions/make software suggestions to you?
Click to expand...
Click to collapse
Yes, you can. I'm glad to see feedback or suggestion provide by users. You can also send email to [email protected].
Because this is not the official account, I may release some informatio or software that can help you guys.
---------- Post added at 09:29 AM ---------- Previous post was at 09:17 AM ----------
nabbed said:
Thanks for the info.
Do you know anything about this problem?
"I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Click to expand...
Click to collapse
Can you please send me the screenshot with ATT card put in and 14 digit IMEI number?
If you can, please send the picture to [email protected] I will try to solve this tomorrow
JerryYin said:
Can you please send me the screenshot with ATT card put in and 14 digit IMEI number?
If you can, please send the picture to [email protected] I will try to solve this tomorrow
Click to expand...
Click to collapse
Done.