Screen goes black when slide open, still works - XPERIA X1 Q&A, Help & Troubleshooting

most of the time but not always when i slide the phone open the screen goes blank. i need to open and close a few times to get it to properly rotate. is this a hardware issue? how can i fix this. i searched it and others have had this problem as well but i cant find a solution.

Flex Ribbon Issue
See these Posts:
http://forum.xda-developers.com/showthread.php?t=561151
&
http://forum.xda-developers.com/showthread.php?t=682630
Hope your phone is still under warranty, if not you're going to have to pony up cash to SE to fix it or you can try to fix it yourself.

the thing is mine sometimes works fine when i slide it, it rotates normally without black screen. other times when i slide it open the screen goes black, i open and close it a few times and it goes to landscape normally.

I would also suspect the ribbon cable, might be your abrasive wear only just started affecting your phone
are you still on warranty?

Related

WSOD! Help!!

My tilt is acting very nasty lately. Over the past few weeks, I noticed that when I turned on the display, occasionally I would get something that looked like the static that you see on TV, but with colors. I would just turn off the screen, and turn it back on to clear it.
Now it's gotten worst! 98% of the time, it intermitantly gives me a blank solid white screen when I turn it on. Occasionally I can just turn to screen off, and on to reset it.
I'm running OEM WM6.1, and I've tried to reinstall the OS, but it didn't help. My phone has taken a beating, and the top corner has had a small crack in it over the past 2 months, but it didn't effect the touch screen, or picture. I also took off the cover to make sure the cables were all snug, and it didn't help.
Any suggestions?
Something got corrupted. If you search WIKI, it's call the 3 color screen stuck .. and you're better off posting at thread below. I hope someone can give you help (if you follow those steps and still no good)
As rule of thumb, do a lot of reading first
http://forum.xda-developers.com/showthread.php?t=423486
On a second thought, it might be the LCD itself broken ..
Oh, believe me.. I'm not one to turn to the forums without doing research myself! All the research I was coming up with seemed to point to a slightly different WSOD though. I think you are right about the screen being broken. I've reinstalled the software, and it acts up even when booting up!
Unfortunately, I'm not impressed with ANYTHING on the market to date! If I'm unable to fix this, I'll just go back to a RAZR until the next gen WM7 phones come out. (With a tilt screen of course!!)
Oh, and even though the screen goes white, it's not stuck, as it fully boots up; I can hear sounds, and even activate the touch screen.
Also, I forgot to mention.. the first problem I started experiencing was that my tilt would go back from landscape mode! It was like the video board was crapping out. I could even see a slight flicker in the display from the refresh rate.
hi i think you may need a new Need a new flex cable ribbon as i had the same problem once
Thanks Tayzaa, I think you could be on to something. I'll open it up and take another look!
Hi!
is this problem solved?
WSOD is bug of Hermes. I would know if kaiser have the same WSOD-bug with D-pad?

Touch screen problem.

My kaiser's touch screen suddenly has aquired an attitude. Some time it works, some it doesn't. When I touch nothing happens. Also when I slide open the keyboard, it works, but as soon as I close the keyboard, it stops working again. When I reboot, the screen works, but it stops after some time. Then it works if I open the keyboard. I have done hard reset, but that hasn't solved the problem.
Is there any thing I can do to fix it.
Now the touch works only if keyboard is open and doesn't work when closed. Any tips (already did hard reset twice).
With more research, the touch screen works but only when pressed very tightly at the point shown in figure (See red circle). Is there any solution to this ?
Will this get fixed if Change LCD ? Or can it be fixed by tightening some screws ?

Please Help!! Landscape issues

Alright, so my problem is that when I slide out the keyboard to type something in, it won't actually rotate the screen. It isn't an issue with the ROM because I have flashed several different ones and it is the same no matter what.
What happens is that I slide out the keyboard, the screen freezes to whatever it was when I slid it out. I type whatever and when I close the phone it just loads up the text that I had typed in. So the keyboard itself works but I can't see what I typed until I close the phone again which is pretty inconvenient. Does anyone know of a way I can solve this? PLEEEAASSSE! help is much appreciated.
unfortunately it looks (almost 100%) like your ribbon cable between the circuit board and the screen needs replacing.
Your symptoms are EXACTLY what mine did. Then it got gradually worse and the screen ended up turning black on sliding it open.
I've replaced the ribbon cable, with some protection on the area that gets worn and so far the phone is fab again!
see this thread (yeah i know it's mine but it's certainly worked for me!)
http://forum.xda-developers.com/showthread.php?t=561151
obviously if your phone is under warranty it needs to go back, but once repaired it WILL do it again at some point. Terrible oversight in the design of an otherwise great handset.

Hinge Failure? Portrait mode F'd

Morning,
Yesterday I was using my phone as normal, texting, sent a message, closed the screen, and it went all white. I opened it again, stayed all white. With the screen open, I pressed "end" to lock the phone, then unlocked and it was fine. Closed the screen again and it went white again with RGB lines all over it.
When the screen is closed, it will not show the screen other than with RGB lines all over it. If I have the screen closed and locked, slide it open, which automatically unlocks the screen, it displays fine. Or, if I leave the screen open, let the screen time out, or lock it manually, then unlock it with Menu+Menu, then it works fine.
So basically, it's F'd when the screen is closed. But when it's open, or slid open to unlock, then it's fine. Also, when I slode it 90% closed, it will switch to portrait mode and display fine. But when I close it 100% and the slide channel on the back of the screen hits the two metal contacts at the top of the channel, it goes jacked.
Any help would be appreciated. I really don't want to have to replace this phone....again.
Oh, I read the threads of the ribbon coming loose, but I don't know if this applies to my situation.
My phone just started doing this exact thing today. I am unrooting and exchanging under warranty...
Looked thru the ribbon thread and it doesn't appear to be the same thing...
It was fine one second and the next it was totally f'd. I'm sad...
But you will be happy for another year or so when you get your replacement.
knowfear said:
But you will be happy for another year or so when you get your replacement.
Click to expand...
Click to collapse
This is true but I'll remain annoyed when I can't figure out what caused it, Lol. I'll just have to keep researching...
And just when my phone was doing so well

Please help - screen randomly becomes nonresponsive - but only partly - please read

Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
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