Froyo - Exchange 2007 - Nexus One Q&A, Help & Troubleshooting

When updating to Froyo, activesync no longer works to Exchange 2007. Anyone experience this?
I have flashed back to stock, it works fine. Then update to Froyo, it gives message about adding the calendar, but then mail just won't sync. Says unable to connect. Also, deleting the account then readding it does not work.
Anyone run into this issue?
I am the Exchange administrator, and all other devices work, older android, windows phones, iPhones, iPads. That's not to say it's not something on the server end, just that it has to be something to do with Froyo.

have you done an adb logcat when trying to setup exchange?

I have not. Not familiar with that, but will give it a try.
I did just find out my problem though. So I will leave it up here for any other that may run into it.
In IIS 7 manager, I had to go to the SSL settings for "Microsoft-Active-Sync" and set Client Certificates to "Ignore". Then run iisreset. Very odd.

I've never heard of that being an issue before...I do hate iis7... :-(
It seems easier unless you're looking for something specific and it isn't in the same place. Very frustrating.
I will say that I didn't have any issues adding my nexus to my client's exchange system. They have a vast array of mobile devices connected to it, so if anybody would have a messed up system, it would be me! lol

jawest12 said:
I have not. Not familiar with that, but will give it a try.
I did just find out my problem though. So I will leave it up here for any other that may run into it.
In IIS 7 manager, I had to go to the SSL settings for "Microsoft-Active-Sync" and set Client Certificates to "Ignore". Then run iisreset. Very odd.
Click to expand...
Click to collapse
I have the same problem, but the problem still exist, this settings regarding certificates is allready active.. anybody other input?
many many many thanks..

I'm the exchange admin...works fine for me all flavors of Android...

techlogik said:
I'm the exchange admin...works fine for me all flavors of Android...
Click to expand...
Click to collapse
did you see something whit the logcat? can i start it for a specified process?

i try touchdown software and it works.. only whit the intergrated email client it wont work.. i think its something whit the ssl certificate, but i have no idea what is to set..

Related

Gmail IMAP fix

Hey all.
So i know that the relationship between Gmail's IMAP feature and WM6 is known to be very bad. I'm having the same problems. Only message headers appear on some emails, with absolutely no body- at all!
I was just wondering if anyone knows of a fix for this problem. I have used the search feature on this forum as well as Google itself and haven't found much of anything.
I've heard of things such as mobi mail (something like that), but im not really sure how it works. Apparently it fixes the IMAP issues with Gmail, but does it require viewing your email by first opening another program? I really like to just go to the messages center of my phone and select the email and go directly to the email. Also, if i were to use this, would the number of new emails show up on the HTC home plugin that i have install on my Tilt?
I know there are alot of questions here, but this is a very frustrating issue, that i'm sure a lot of people have. Thanks so much for all your help! I want to be able to use my Tilt to its best potential!!!
As far as i know there's still no fix for it. I don't understand why google hasn't already fixed this problem.
benchMarc said:
As far as i know there's still no fix for it. I don't understand why google hasn't already fixed this problem.
Click to expand...
Click to collapse
Android?
I know this isn't really a solution to this exact issue, but I have found the latest Beta of FlexMail 4.0 to have EXCELLENT Gmail IMAP support. You might want to give it a try. The latest Beta has also been much more stable on my device than previous versions of the software were.
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
I just use opera mini to access my gmail accont directly.
acardinale said:
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
Click to expand...
Click to collapse
Hmmm, perhaps rather than replying with this rather unhelpful post you could share your settings.
I too experienced the issue mentioned above. About 50% of my email messages were blank. No problem with Flexmail though. Now perhaps in the last few weeks Google has upgraded their server and the problem doesn't exist, but at the time I reviewed their forums there were SEVERAL others with the same problem and Google's response was that IMAP for WM was not yet officially supported.
acardinale said:
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
Click to expand...
Click to collapse
Are you using IMAP or POP3, because there a only problems with IMAP. So be sure that you are using IMAP and give then an overview of the configurations you did. If you've got the solution, my gratitude will be great. Thx
ok, using pop3 is just a pain. It doesn't sync with your computer, so you have to read messages twice.... blah blah. That doesnt even seem like it should be an option. Gmail just needs to get their crap together and get IMAP working. there are many other email providers that have excellent support. I have thought about switching, but (other than the IMAP problem) i love gmail!
But, no one has addressed my questions about these other programs. Flexmail and mobimail included. I'm not too sure what these applications are. Could some one explain what they do/ how they work?
Also, will the email notification on the HTC home plugin still function if i do decide to use one of these third party programs?
Google's official statement about IMAP on WM6 (in their gmail help section):
Please note that emails downloaded in HTML format may not be displayed in your Windows Mobile client. We're currently aware of this issue and working on a fix.
Click to expand...
Click to collapse
well you wouldn't think that it would take MONTHS to fix this problem. especially considering that other ISP's have their IMAP working flawlessly, not to mention the time and effort that gmail has put into iPhone compatibility. How many more Windows Mobile based phones are out there than iPhones????? Yeah.
dmb129 said:
well you wouldn't think that it would take MONTHS to fix this problem.
Click to expand...
Click to collapse
1 word... Android
especially considering that other ISP's have their IMAP working flawlessly, not to mention the time and effort that gmail has put into iPhone compatibility.
Click to expand...
Click to collapse
Google is your ISP? Why does everyone expect the world for free??? its GMAIL, its free... its a recognized problem and its being worked on...
How many more Windows Mobile based phones are out there than iPhones????? Yeah.
Click to expand...
Click to collapse
its a business, they are out to make money and the iphone was a hit, of course google would bend over backwards.. Dont hate the player, hate the game...
Believe it or not the people who own pda style phones are the minority of cell phone owners.
wow... way to be a complete ass. what forum are you on again, and how does this help my question?
google have fixed this problem see other thread
http://forum.xda-developers.com/showthread.php?t=362430&highlight=Imap
FINALLY!!!!!!!!! Thanks guys.

MY Exchange issue with all ROM's

I have been having with all the ROM's (and I have tried haykuro, JF, Rogers cyano, ramjet, virtudude etc. with the same error message 'cannot create the account, please try again later.'
Now, Moxier, RoadSync Beta and Touchdown all work just fine with the same inputs (SSL, exchange server name, user, passwd, domain etc.) I am giving the HTC mail app.
I Think the problem is ISA. My company uses ISA security.
All the 3rd party apps (Moxier, TD etc.) all support ISA, but I don't think the HTC mail app supports it.
Reason for this post is two-fold:
-I know there were/are others who are in the same boat, thought I'd at least pass this along
-Question is, the new Mytouch 3G announced clearly mentions Exchange support, so I am wondering how that can be since I have tried all variations/ROM's based on cupcake here already with no avail.
The only thing I haven't tried is the stock cupcake update which i don' think has Exchange? So does the MyTouch have a customized ROM or would ISA probably not work on MyTouch as well?
I am guessing the later?
KG
I think i know what is the issue, the account you are trying to create is Secured, and HTC mail client is not secured, and you will have the same issue with MyTouch 3G ,i tried it myself and i've got the same error (
kgdg said:
... the new Mytouch 3G announced clearly mentions Exchange support...
Click to expand...
Click to collapse
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
username issue
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
About the Exchange thing:
I imagine they're using advertising speak to say that you can get your Exchang email - which is possible over IMAP (depending on your Exchange server settings, obviously).
From what I understand, Google won't allow the "with Google" tag on phones that include ActiveSync.
The MyTouch3G most definitely is "with Google". So it's probably the IMAP thing.
I think it is the ISA issue. I also have the same problem with the stock HTC activesync exchange software. ISA option is the only difference I notice between the stock HTC activesync and the 3rd party apps (touchdown, moxier, etc)
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
Here is where i saw it, under Communication, it says Exchange supported:
http://androidcommunity.com/wp-content/uploads/2009/06/t-mobile_mytouch_3g_fact-sheet_2.JPG
joners said:
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Click to expand...
Click to collapse
Jon, ya, i have tried everything on there....besides, i don't have a user/pwd issue, it just keeps saying 'Account cannot be created'.
ckrest said:
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
Click to expand...
Click to collapse
huh? this is not my decision to make. My company uses 2003, that's that. Dunno if/when they will upgrade to 2007, point was that 2003 works fine with Moxier, TD and Roadsync, that is all the other 3rd party apps work, only the HTC app doesn't work.
exchange contacts sync
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
linked directly from this very link you posted:
http://www.informationweek.com/news/internet/google/showArticle.jhtml?articleID=218100660
where i work we use Zimbra which has an "exchange" server. It utterly fails on any HTC exchange support
touchdown works perfectly, iphone exchange works perfectly. Pre exchange works perfectly.
Right now this is the single biggest "fail" with android.
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
there is zero support for exchange most official builds. the builds that do have it, use HTC's poor implementation.
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
Here are some of my observations.
-JAC Hero - my HTC exchange works fine. Just can't seem to include original email in replies. I can't cut/paste either. No HTML.
**is this the same in Rogers builds?
-Dudes Rogers - wouldn't create account similar to you issue. Went back to hero.
JAC Hero - I reinstalled, but did not set up email durin begining phone setup. Later when configuring it would connect, show my folders, then fail to create account. I did a logcat and it is trying to delte an account that does not exist.
JAC Hero - reflashed and setup during phone setup and it works fine.
***anybody know the difference for HTC mail between Rogers and Hero??
I'd like to give Rogers a more solid try but need exchange.
-oldsk00lz
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
Then go get a Windows Mobile phone people are trying to help you, no need to be so impatient. Who can you really blame if it is a compatibility issue between Exchange 2003 and the app? HTC or your company for not keeping things up to date?
Also, I wouldn't say this thread belongs in Android development.
kicker1 said:
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
Click to expand...
Click to collapse
NO luck with new exchange account and imported contacts help help help!!
kicker1 said:
NO luck with new exchange account and imported contacts help help help!!
Click to expand...
Click to collapse
I have the same problems... I have 138 contacts. I plan to back them up and strip there content down, like removing comments and contact images and see if that helps.

[Q] Certificate error for Exchange Server

Hi all,
is there a way to sync email to an exchange server without a certificate?? i notice my buddies using iphones and androids can easily sync their phones without using any cert but for winmo requires them.
if any body can help me disable the cert check that'll be a great help.
thanks
hotfootpowder said:
Hi all,
is there a way to sync email to an exchange server without a certificate?? i notice my buddies using iphones and androids can easily sync their phones without using any cert but for winmo requires them.
if any body can help me disable the cert check that'll be a great help.
thanks
Click to expand...
Click to collapse
Try this cab, I know it works on apps bur I am not sure about Exchange.
Hi Man,
I had this problem before, and the only solution (besides a hard reset) is to ask your it people to give you a copy of the exchage server certificate so you can install it manually (just copy in the phone and click it).
If the problem is conecting to work wi-fi (because of the certificate issue), check this link: http://forum.xda-developers.com/archive/index.php/t-284534.html

[Q] Q: Exchange server

Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Arawac said:
Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Click to expand...
Click to collapse
So which client are you using now? This one?
If so format under Manual setup is:
domain\loginid
account pw
server.domain.ext
Use SSL
Accept All SSL
The ASOP client linked above supports (and ignores) most Exchange Policies.
If that doesn't work it's server related, it may pay to check in one of these threads but I don't know if they'll help with server issues:
http://forum.xda-developers.com/showthread.php?t=655649
http://forum.xda-developers.com/showthread.php?t=775007
Success.
yup using that one,
checking the other threads you posted..
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Arawac said:
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Click to expand...
Click to collapse
Yes, it needs to run from /system/app/ so you'll need to follow the instructions on that page or use Root Explorer to drop it in there.
If you want one with Exchange Policies implemented you'll need to get a stock Froyo one from a custom rom somewhere (my Nexus ROM has it, see sig but make sure you get the CM6/Froyo version).
Not sure about device ID.
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Arawac said:
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Click to expand...
Click to collapse
I think you'll need to check with your server admin sorry.
NP thanks for the help, also tried the stock one from your sig (not the gingerbread one) same result unfortunately...
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
reidar.ostrem said:
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49

Exchange Mail Issue

I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.
I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur
I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)
neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
Click to expand...
Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Click to expand...
Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
Click to expand...
Click to collapse
Just my regular ISP's email account.
UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.
Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET
Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
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I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
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Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.
spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
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I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.
If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.

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