Related
If you received a back order and you received your phone CALL GOOGLE, because they will not give you back the credit on shipping until you tell them to.
Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
Don't forget to check your accounts for the credit!
Wow talking about customer service really google has a long long way to go they need to learn not from apple but at least from your small bricks and mortal shop
How do you know they won't do it until you tell them?
I just got my phone 2 days ago, maybe they are working through stuff.
If I don't see it soon I'll call but IMO it's too soon to say they won't do it unless you call.
Your Nexus 4 order is scheduled to ship this week. We’ll send you a notification, including tracking information, when it’s on the way.
Please note that your order will be charged in full when it ships. As a courtesy and to thank you for your patience, you’ll then receive a credit for the shipping charge within 7 business days.
Thanks again,
The Google Play Team
© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043
You've received this mandatory service announcement email to provide you with important information related to your purchase from Google Play.
Click to expand...
Click to collapse
my email said this
efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse
Closed
Next day shipping for some, not even a tracking number here. Did anyone get a Netflix code if you bought with Google Play?
I bought 4 of them. 1 from Google Play and 3 from Amazon. One of the Amazon ones I paid $3.99 (I have Prime) to get it today. It came this morning and I've been rocking ever since. Ironically, I bought the one from Google Play first and it says expected arrival is August 4th. I'll have the other two from Amazon tomorrow. The one from Google Play cost more for shipping than the overnight one from Amazon.
TabGuy said:
I bought 4 of them. 1 from Google Play and 3 from Amazon. One of the Amazon ones I paid $3.99 (I have Prime) to get it today. It came this morning and I've been rocking ever since. Ironically, I bought the one from Google Play first and it says expected arrival is August 4th. I'll have the other two from Amazon tomorrow. The one from Google Play cost more for shipping than the overnight one from Amazon.
Click to expand...
Click to collapse
I got the 3-5 business day shipping which bumped the price to 45. I thought Google only takes out the money when it ships? Right now, it says my order is pending. Did you get any info for the free Netflix?
Seems since I ordered it on the 24th at 9PM EST, I won't be able to get my own Netflix code :/
No word on Netflix from Google or Amazon.
TabGuy said:
No word on Netflix from Google or Amazon.
Click to expand...
Click to collapse
Just got off the phone with GP Support that the code will be sent when it ships, and that the event actually ended 1 AM of the 25th, so that's a sigh of relief
Amazon cutoff for Netflix was July 24 5:31pm PST. If you ordered before that time, you'll get the code via email. If you ordered afterwards, you're SOL.
Ordered mine from Google Play on the 24th, a few minutes after the announcement. I just got the email saying it's been shipped. Hopefully will have it tomorrow.
Ordered mine during announcement on Play store, shipped out that night via UPS Ground, delivered yesterday.
Got Netflix code yesterday morning. I had to use Firefox to redeem, Chrome was throwing a too many redirects error.
I ordered mine in the evening on the 24th from Amazon and I don't even have an estimated shipping date. No big deal, I don't really need it right away. I want to see if it will be a good replacement for the laptop I have dedicated to my TV now.
I ordered mine from bestbuy, and it should be in next week either Monday or Wednesday
I got an email from Google at 1:35am this morning that mine has shipped. The tracking is via UPS but the tracking number starts with a 9 not a 1Z which means that UPS will hand it off to USPS. Looking at the tracking shows that UPS hasn't received yet.
Edit: About 10 minutes after I made this post I got an email from Google with my Netflix 3-month gift code. Bravo, Google!
Edit 2: I redeemed my gift code with a couple of clicks and sure enough Netflix credited $23.97 to my account.
The Chromecast is fantastic at $35. For $11 it's spectacular!
TabGuy said:
I got an email from Google at 1:35am this morning that mine has shipped. The tracking is via UPS but the tracking number starts with a 9 not a 1Z which means that UPS will hand it off to USPS. Looking at the tracking shows that UPS hasn't received yet.
Edit: About 10 minutes after I made this post I got an email from Google with my Netflix 3-month gift code. Bravo, Google!
Edit 2: I redeemed my gift code with a couple of clicks and sure enough Netflix credited $23.97 to my account.
The Chromecast is fantastic at $35. For $11 it's spectacular!
Click to expand...
Click to collapse
Ugh, I just want my tracking number, the wait is agonizing!
Denomenance said:
Ugh, I just want my tracking number, the wait is agonizing!
Click to expand...
Click to collapse
Ugh! I live in SoCal. My tracking shows it's shipping from La Vergne, Tennessee. Estimated arrival is Wednesday.
When Amazon shipped the three I bought from them it came from Ontario, California, about a half hour drive from me.
Google isn't a retailer, that's for sure.
Ordered one from Google Play Wednesday right after the conference. Said it would ship by July 27 at the time. That night I received shipping confirmation and also got an email with the Netflix link:
Welcome to Chromecast.
Enjoy 3 months of Netflix on us and start casting.
Hi xxxxxx,
Your Chromecast is on its way.
After setting it up, you can start casting from Netflix and other apps to your TV using your smartphone, tablet, or laptop. Netflix has thousands of movies and TV shows, and Chromecast is the easy way to watch all of it on your TV.
Redeem your 3 months of Netflix to use on a new or existing account by clicking the link below.
Bought the 2nd air option and it says out for delivery to arrive today. In the mean time, they showed up as available for my local best buy store, so I bought one there for in store pickup which I got this morning. The Netflix code for that one was emailed right after I picked it up in store.
I received mine today from Google Play. But I did not receive any Netflix codes bought during announcement. I called Google they said to contact Netflix, called Netflix they told me Google had to give it to me. Called Google back they had to open a support ticket, they didn't know who to contact. But it does work as really good just wish I had my Netflix code to break it in
I ordered mine off Play Store two days ago and opted for the most express shipping option (was only +$6 but yeah, doesn't compete with Prime). I just got it a couple of hours ago and been messing with it a bit at work.
Unfortunately it's very fickle about WiFi. It doesn't like all the WiFi APs/Repeaters we have and gets stuck trying to connect to office wifi (or some other router/firewall settings here).
I did manage to configure it by connecting it and my phone to my Verizon MiFi card.
Very disappointed I can't seem to broadcast my Chrome browser off my phone/tablet -- just off the desktop???
---------- Post added at 03:40 PM ---------- Previous post was at 03:37 PM ----------
skew said:
I received mine today from Google Play. But I did not receive any Netflix codes bought during announcement. I called Google they said to contact Netflix, called Netflix they told me Google had to give it to me. Called Google back they had to open a support ticket, they didn't know who to contact. But it does work as really good just wish I had my Netflix code to break it in
Click to expand...
Click to collapse
That sucks. I got my NetFlix code from Google within a day, about the same time they sent me the shipping notice. You probably hit the cut-off.
As someone who's worked for Google, good luck dealing with their customer service We once had a teammate's GMail backend completely break on him and we contacted the GMail/SRE team (we were also SREs) and they told us to GTFO and go through official channels, as if we weren't employees. Needless to say, the productivity of one of my coworkers was unnecessarily hampered for about a week. I think he ended up looking at server logs and debugging it himself, discovering that the instance running his GMail was in some sort of crash-loop.
Saturday now, gonna have to wait until Monday for any new updates :/
I ordered mine through the play store during the event, email said it would ship August 2nd, and I got an email at 5 this morning saying it shipped. No netflix code though
mnasledov said:
I ordered mine off Play Store two days ago and opted for the most express shipping option (was only +$6 but yeah, doesn't compete with Prime). I just got it a couple of hours ago and been messing with it a bit at work.
Unfortunately it's very fickle about WiFi. It doesn't like all the WiFi APs/Repeaters we have and gets stuck trying to connect to office wifi (or some other router/firewall settings here).
I did manage to configure it by connecting it and my phone to my Verizon MiFi card.
Very disappointed I can't seem to broadcast my Chrome browser off my phone/tablet -- just off the desktop???
---------- Post added at 03:40 PM ---------- Previous post was at 03:37 PM ----------
That sucks. I got my NetFlix code from Google within a day, about the same time they sent me the shipping notice. You probably hit the cut-off.
As someone who's worked for Google, good luck dealing with their customer service We once had a teammate's GMail backend completely break on him and we contacted the GMail/SRE team (we were also SREs) and they told us to GTFO and go through official channels, as if we weren't employees. Needless to say, the productivity of one of my coworkers was unnecessarily hampered for about a week. I think he ended up looking at server logs and debugging it himself, discovering that the instance running his GMail was in some sort of crash-loop.
Click to expand...
Click to collapse
I hope they don't say I hit the cut off I ordered on Google Play while it was being demo'd it shipped Wed afternoon it was already shipped to me 24hrs before they ended the promo.
Ordered mine on google play a day after the release. ETA is 2-3 weeks before it ships :/
Sent from my SGH-M919 using xda premium
Hello I go to Washtenaw International High School and I have just received the code for Google glass. We are looking for some support or ideas on paying for one pair of Google glass for our tech club. If would be really helpful if we could get some help. If i don't get any help or if you want the code email me with the price you would like to pay for it.
I have an Google Invitation for Google Glass 2.0 explore edition. Either you can help me raise 1,500 dollars to purchase it and we can share it. Or I can give you the activation code you can buy it and let me try it at least once. Or if you don't want to let me try it you can buy the code from me for a price. I can be persuaded to another Idea if you have one.
IT EXPIRES DECEMBER 9th SO HURRY!
December 9th.
Just a friendly reminder that today is December 31.
Netflix 3-month promotional codes that were received with Chromecasts MUST be redeemed by end of today
Best Buy email: (No, the code is not a series of X's... nice try)
Follow the instructions below to redeem your code:
1. Go to netflix.com/chromecast
2. Enter the code below and click 'Continue'
3. If you are a new member, you will be asked to create a Netflix account. No billing information is required
4. If you are an existing Netflix member, log in to your Netflix account and your subscription will be credited for 3 months worth of streaming service
Code: XXXXXXXXXXXXX
Note: The code is case sensitive and must be entered exactly as displayed. This e-mail and code cannot be replaced if lost or deleted.
Please contact us with additional questions at 1-888-BEST BUY (1-888-237-8289)
Netflix Customer Support can be reached at 1-866-579-7172
For questions on Chromecast please contact support.google.com/chromecast.
EXPIRES: 12/31/2013
Codes may be redeemed through 12/31/2013.
1Offer available while supplies last. Valid for 3 months of Netflix service on the $7.99 (a month) Unlimited Streaming plan (for total value of $23.97). Valid for previous, new and existing Netflix members. A computer or other device that streams from Netflix (manufactured and sold separately) and broadband Internet connection are required to watch instantly. Offer is not redeemable or refundable for cash, subject to applicable law, and cannot be exchanged for Netflix Gift Subscriptions. You may apply the value of the offer to a different plan, or other services offered by Netflix. Exchanges in this manner may alter the duration of the offer. Limit of one promotion will be applied towards each monthly membership fee for your Netflix account, Netflix offer expires 12/31/13. For details, please visit www.netflix.com/termsofuse. © 2013 Netflix, Inc
From Amazon
Get a 3-Month Netflix Gift Code with Purchase of a Google Chromecast
Purchase a Google Chromecast and receive a Netflix gift code redeemable towards 3 months of Netflix streaming service on a new or existing account. The gift code will be emailed to you a week after your Chromecast has shipped.
Follow the instructions below to redeem your code:
1) Go to netflix.com/chromecast.
2) Enter the Netflix code from your email and click 'Continue'.
3) If you are a new member, you will be asked to create a Netflix account. No billing information is required.
4) If you are an existing Netflix member, login into your Netflix account and your subscription will be credited for 3 months worth of streaming services.
Offer expired on July 25, 2013 at 5:30 PM PST.
Netflix gift codes expire 12/31/13. Valid for 3 months of Netflix service on the $7.99 (a month) Unlimited Streaming plan (for total value of $23.97). Valid for previous, new and existing Netflix members. Offer available while supplies last. A computer or other device that streams from Netflix (manufactured and sold separately) and broadband Internet connection are required to watch instantly. Offer is not redeemable or refundable for cash, subject to applicable law, and cannot be exchanged for Netflix Gift Subscriptions. You may apply the value of the offer to a different plan, or other services offered by Netflix. Exchanges in this manner may alter the duration of the offer. Limit of one promotion will be applied towards each monthly membership fee for your Netflix account. For details, please visit www.netflix.com/termsofuse.
Thank you! I didn't realize they had an expiration date.
I was supposed to look into this weeks ago but didn't. How was the Amazon promo sent to purchasers? I don't remember getting anything or was there a cutoff on that to?
Tried to contact Amazon about this but so far, one reply thought I was asking about the student price discount!!:crying:
Same here, didn't get any thing inside the retail box or email etc
Sent from my LG-E980 using xda app-developers app
wptski said:
I was supposed to look into this weeks ago but didn't. How was the Amazon promo sent to purchasers? I don't remember getting anything or was there a cutoff on that to?
Tried to contact Amazon about this but so far, one reply thought I was asking about the student price discount!!:crying:
Click to expand...
Click to collapse
Not 100% since I got all mine via Best Buy but looks like it was a separate email, just like it was for Best Buy.
The BBY email had subject "Your Complimentary Netflix Subscription Code" so check if maybe it got out in spam, bulk or junk.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
bhiga said:
Not 100% since I got all mine via Best Buy but looks like it was a separate email, just like it was for Best Buy.
The BBY email had subject "Your Complimentary Netflix Subscription Code" so check if maybe it got out in spam, bulk or junk.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Click to expand...
Click to collapse
Long gone by now!
Don't have my receipt handy but in store Best Buy purchases may have the code printed on the receipt as well. They were for the Google Play credit.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
bhiga said:
Don't have my receipt handy but in store Best Buy purchases may have the code printed on the receipt as well. They were for the Google Play credit.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Click to expand...
Click to collapse
I got my Chromecast from Best Buy right when it first came out. My code for the 3 months of free NetFlix was printed directly on my Best Buy receipt. I'm a "Best Buy Rewards" member, so I don't know if that had any bearing on how I was presented my code, but the guy at Best Buy said something about me needing to check my email that I had associated with my Rewards account. I really can't remember why he mentioned that and I honestly don't remember even putting in my Rewards email for anything, but yea...it was printed right in the middle of my receipt.
jsdecker10 said:
I really can't remember why he mentioned that and I honestly don't remember even putting in my Rewards email for anything, but yea...it was printed right in the middle of my receipt.
Click to expand...
Click to collapse
Thanks for the confirmation. I'm told it shouldn't matter whether you're a a My Best Buy member or not, aside from the system looking up your info.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Got another reply from Amazon with the answer which is right in the link in the OP! Offer expired on July 25, 2013 at 5:30 PM PST
Thank you soo much Bhiga, totally forgot I had a netflix code in my gmail and have just activated it
Kyonz said:
Thank you soo much Bhiga, totally forgot I had a netflix code in my gmail and have just activated it
Click to expand...
Click to collapse
It didn't expire yesterday?
wptski said:
It didn't expire yesterday?
Click to expand...
Click to collapse
Well it worked just then, so no idea - I'm just happy it worked.
Kyonz said:
Well it worked just then, so no idea - I'm just happy it worked.
Click to expand...
Click to collapse
Sometimes there's a grace period, though in this case my guess is that the Netflix employee that needs to turn it off has today off.
I pre ordered the XL in the Google store. Read an article that said Google would be giving $100 credits for pre ordering. I didn't see any mention of a credit when I was ordering though. Is this something that's gonna show up after it ships or did I misread the article?
mrro82 said:
I pre ordered the XL in the Google store. Read an article that said Google would be giving $100 credits for pre ordering. I didn't see any mention of a credit when I was ordering though. Is this something that's gonna show up after it ships or did I misread the article?
Click to expand...
Click to collapse
You will probably get code after trade in period is over
I believe it says the usual 6-8 weeks. The email associated with your order needs to be tied to Google Pay to get the credit.
Dose the $100 only for Trade in or all pre-order?
Sent from my Pixel 2 using Tapatalk
DinarQ8 said:
Dose the $100 only for Trade in or all pre-order?
Click to expand...
Click to collapse
I just read it for a credit for pre ordering. I haven't seen anything for a trade in.
I will waiting 2 days and see what will happen
Sent from my Pixel 2 using Tapatalk
MILH0U5E said:
I believe it says the usual 6-8 weeks. The email associated with your order needs to be tied to Google Pay to get the credit.
Click to expand...
Click to collapse
Yeah, it's the same as all their deals. Just so you don't return the phone after you get the promo. The site says, "Customers will receive an email notifying them Promotional Balance is added to their account 6-8 weeks after the end of the promotion (October 26, 2019 at 11:59pm PT) ... Promotional balance expires on 01/31/20 11:59pm PT."
I cancelled the Google Store pre-order and got it from Amazon. $100 at Amazon is more useful than at the Google Store in my opinion.
If you have Fi and get it on Fi they just pull it out of your bill until it's consumed; works for me.
The google credit is mentioned in the fine print, I had to scroll to the very bottom. I am hesitant to order from Verizon since they have a history of locking the bootloader, currently they have $450 credit for trading in a phone like the Pixel.
Verizon=just say no. Not ever. Uh-uh. Not going to happen. Ever. Example: Saving 400 on Verizon equals walking through 500 miles of dog feces barefoot before you get the opportunity to lick a goats sphincter. Yeah, you could do that because your tough and all that and you end up 400 dollars richer but do you really need to save 400 dollars that much?
krabman said:
If you have Fi and get it on Fi they just pull it out of your bill until it's consumed; works for me.
Click to expand...
Click to collapse
Would you know if the Pixels from Fi are SIM-Locked or not?
Thank you.
samteeee said:
Would you know if the Pixels from Fi are SIM-Locked or not?
Thank you.
Click to expand...
Click to collapse
Don't know how it works if you finance but if you pay cash they are SIM unlocked immediately, I took one over to Tmo simply by sticking my SIM in before I even booted it up for the first time. The bootloader can also be unlocked but again I'm referring to a cash buy, it may be different if you finance.
krabman said:
Don't know how it works if you finance but if you pay cash they are SIM unlocked immediately, I took one over to Tmo simply by sticking my SIM in before I even booted it up for the first time. The bootloader can also be unlocked but again I'm referring to a cash buy, it may be different if you finance.
Click to expand...
Click to collapse
Thanks for replying back.
I think you're right, financing=SIM-Locked, Cash=Unlocked!
I didn't say that, I said I didn't know what the situation was with financed devices. Fi is super straight up when you call them, if I was interested in picking one up via financing there I would give them a quick shout and see what they say.
I just read that you can order through the Goog store, get their 100 credit but select via Fi on checkout and then turn around and get their 100 credit also, seems like one is slipping through a crack that may be closing at any time.
samteeee said:
Would you know if the Pixels from Fi are SIM-Locked or not?
Thank you.
Click to expand...
Click to collapse
No Fi phones are NOT sim locked financed.
A nice perk if you have a google One paid account. I got $99.90 in credit on Google (10%) as a One customer and will also get the $100 credit. I'll wait and get the pixel buds for free when they come out in the spring if my credit does not expire before then. I did not notice an expiration date but maybe I missed it.
bitwiser said:
A nice perk if you have a google One paid account. I got $99.90 in credit on Google (10%) as a One customer and will also get the $100 credit. I'll wait and get the pixel buds for free when they come out in the spring if my credit does not expire before then. I did not notice an expiration date but maybe I missed it.
Click to expand...
Click to collapse
Can you provide me a screen shot of that promo? I thought I saw it somewhere but when the asked for it I couldn't find it.
bitwiser said:
A nice perk if you have a google One paid account. I got $99.90 in credit on Google (10%) as a One customer and will also get the $100 credit. I'll wait and get the pixel buds for free when they come out in the spring if my credit does not expire before then. I did not notice an expiration date but maybe I missed it.
Click to expand...
Click to collapse
Unfortunately the credit would expire prior to the buds being out, unless maybe they allow pre-orders very early in the year, or they release them earlier than 'spring'.
The Google One credit is good for 365 days, however the $100 promotional credit is only good until 01/31/20 11:59pm PT
---------- Post added at 10:47 PM ---------- Previous post was at 10:46 PM ----------
mrro82 said:
Can you provide me a screen shot of that promo? I thought I saw it somewhere but when the asked for it I couldn't find it.
Click to expand...
Click to collapse
Get 10% back in Store credit on Google Store purchases
How it works
When you shop on Google Store, make sure you’re signed in with the email you use for Google One.
Any time you make an eligible device or accessory purchase, you’ll get 10% back in Google Store credit. You’ll see how much credit you earned at checkout.
Your credit will appear in your account 30 days after your order ships. You can use the credit on future Google Store device and accessory purchases, and you can check your credit balance any time in the Google Store settings.
Happy shopping!
This Google One membership offer (“Offer”) is only available to Google One 200GB plan managers and 2TB and above plan managers in the United States, Canada, United Kingdom, Germany, and Australia (“Eligible Members”). The Offer is not available to Google One trial memberships. Google reserves the right to suspend, modify or terminate this Offer at any time without notice under certain circumstances, including in cases of potential breach of our Terms of Service, or to protect third party rights or the public. Eligible Members can earn a percentage of their purchases (final cart value after deduction of the value of any promotions, discounts and store credit redemptions and excluding tax and shipping fees) on eligible Google Store hardware device and accessory purchases in the form of expiring store credit (“Store Credit”). Store Credit is granted 30 days after shipment of order and expires 365 days from the grant date. You must be an Eligible Member at the grant date to accrue Store Credits. To earn Store Credit, Eligible Members must complete the cart checkout with their Google One membership account. No Store Credit will be awarded when completing a purchase as a guest or under a Google account other than a Google One plan manager account. If a refund request is filed between transaction and ship date, then no Store Credit will be issued. Google Store credit is granted up to $150 per transaction and $250 per year. No transfer, substitution or cash equivalent for Google Store credit is allowed. Recipients must have Google Pay profiles registered to the country where the purchase was made in order for the Store Credit to be issued and once issued will be in the currency of the country where the purchase was made. The Store Credit can only be earned and used in the country of purchase. Store Credits cannot be used to purchase services. To accrue and redeem Store Credits, you must accept the Google Store Sales Terms. You can check how much Store Credit you have at store.google.com/account and contact support for any questions or issues. Individual shipping times may vary depending on shipping address and inventory supplies. Offer requires a Google account.
My store credit dropped just before black Friday week last year. That plus $50 off the Nest home hub, that sucker was mine for $50. This year it's $100, so I'm pretty sure the Nest hello will be mine, that or an outdoor camera for really cheap. Crossing fingers it comes before then!