Phone no longer connects to 3G? help please! - Touch CDMA Android Development

My phone(XV6900 Verizon) recently decided it wanted nothing to do with 3G towers or connections. It also started burning through batteries twice as fast. The radio seems to be malfunctioning, 3G will show every once in a while....but just for a moment before it switched back to 1X or E. This all started randomly while running Myn's rls 5. Although it is pervasive and I get the exact same results even after flashing back to stock Verizon ROM and upgrading to 3.77.78 radio from 3.77.77 I was running. I have driven from Washington D.C. to Florida while streaming Pandora and never lost 3G signal. My town is fully covered and my house never used to have anything less than 3 bars of 3G signal.
What could be causing this sudden refusal to work with 3G?? I've been trying everything I could think of for a few weeks now. All sorts of flashing of ROMs and all have the same problem. Here's to hoping you guys have some insight....

I am near the DC area and have found that lately (past couple of weeks) I get more dead spots and/or Extended area coverage than I used to. My buddy that I carpool with has an Incredible and his overall coverage problems are not much better than mine (he just switched from an Eris, which also had these issues lately). That battery drain may most likely be from searching for 3G signal. I also recently drove from this area to southern VA and back using Pandora without problem. Hate to say it may be just Verizon mucking things up around here.

Jiggity Janx said:
I am near the DC area and have found that lately (past couple of weeks) I get more dead spots and/or Extended area coverage than I used to. My buddy that I carpool with has an Incredible and his overall coverage problems are not much better than mine (he just switched from an Eris, which also had these issues lately). That battery drain may most likely be from searching for 3G signal. I also recently drove from this area to southern VA and back using Pandora without problem. Hate to say it may be just Verizon mucking things up around here.
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My 3G isn't spotty, it's non-existent. When the phone finds a 3G tower and I force a data connection it will try and fail. Then it will eventually make a 1X connection.

Related

(Poll) What's your opinion on 3g?

As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?
Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
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I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
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Click to collapse
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.
mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
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Click to collapse
They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)
From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.
I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.
I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.
New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.
wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,
I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.

[Q]No 3G Reception, but lots of HSDPA

Hey everyone, long time reader, but I don't think I've ever posted before. I've had a HTC Touch Pro for a few months and I think its a great phone. Last was an iMate JASJAM.
I seem to get great HSDPA reception at my home, and a little bit in my office, but drops out all the time at work and goes back to EDGE, skipping 3G altogether.
This wouldnt normaly bother me too much, but 3 charges for going off their data network, and doesnt go towards my download cap, is additional.
I've tried out every radio that you guys have here for it, and none seem to help. And I have taken the SIM out of the phone and put it in my old JASJAM and it gets 3G reception fine in the same spot.
Maybe the actual physical antenna in the Touch Pro is very weak or something...
Any ideas peeps?
Thanks in advance
Forgot to mention, very occaisionaly in certain areas of canberra, I can get 3G reception and HSDPA, annoyingly enough, whenever I am at a 3 store

Xperia and Rogers 3G Issue

Well for the longest time I've had 3G activated on my phone but I've always connected to Edge. As of late my phone has been connecting to Rogers 3G. Sometimes it's stable, most of the time it's not. Connecting to 3G usually causes my phone and data connection to reset, usually back to G or Edge, and at times even causes my phone to soft reset randomly. Just wondering what's the deal with this and if I should just turn off 3G completely.
Maybe it's something you need to call your Roger's rep about? I'm on Rogers and I get 3G very consitsantly. I've had no issues so far. I dunno could it be the rom you're using?
its most likely a software issue. Try doing a hard-reset or try a different rom. Its either that or the 3G reception in your area isn't good. Try using 3G data with a different phone to see if its the network or your phone thats causing the problem
You guys are both using the X1 right? Cause I remember for the longest time Rogers didn't broadcast the proper 3G bandwidth for the Xperia... I dunno if that's changed since the X1 came out on Rogers
are you living in like a small town type of place or areas of the city where they don't really have that many or any signal towers? because that may be part of the reason why you go into edge a lot of times.
I think reception has always been a big issue with sony ericsson phones .
I lived in calgary, and when I drive up to general N.W. areas that are higher up in sea levels (such as edgemont (a phone reception killer location because a few years ago because they never had any reception towers up there) and parts of country hills) I get terrible reception.
my w810i, z610i, and my x1 has crap reception when I get to those areas from time to time.
anyways, hopefully you'll get it all figured out soon.
3G to edge to No connection
Hi I was about to open a new thread for it, then I saw yours. At least you are getting a 3G network. Mine just keep looking for it, then it finds 3G then Edge the H (I dont even know what that is) then there is nothing!!!!! Then it restarts again..........
Anybody any idea?
thanks in advance
Haha funny thing is, I actually live in Calgary and I only get 3G when I drive up North. I live in the South and I only get Edge but when I drive up to the University or am at the University in the NW, I get 3G. And yeah I've gotten H a few times too
Dehvee said:
You guys are both using the X1 right? Cause I remember for the longest time Rogers didn't broadcast the proper 3G bandwidth for the Xperia... I dunno if that's changed since the X1 came out on Rogers
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Click to collapse
im using the X1a from Rogers, so it does have the 3G bands. Im pretty much on 3G all the time and in some circumstances i get 3G+, which is probably a result of Rogers' enhanced 3G network
if im not mistaken "H" stand for HSPA......which is probably the same as me getting 3G+, guess it depends on the ROM being used.
If your using the X1i......then it could explain your spotty 3G reception
In any case, if your phone is restarting then try a hard-reset

[Q] 3G- no data, but GPRS, Edge & HSDPA ok?

I've had this problem with my Nexus One for as long as I could remember, but kinda ignored it - thought perhaps a new radio would fix it, or a new ROM...
But no, it still bugs me.
Basically, if the phone is on 'normal' 3G, I cannot receive any data. It just gets no connection. If I have HSDPA, or GPRS or EDGE - it all works fine.
But 3G? Nothing. And its EVERY time.
Travelling on the train every day, HSDPA isn't stable, so it often drops to 3G, but then it drops dead. I have to restrict the phone to 2G if I want to check things reliably.
I've tried every radio from every country from the original to the latest 5.12 leak.. yes, speeds increase, HSDPA engages more often, but as soon as I'm on normal 3G: Dead.
And I've tried all ROMs (original, MCR, Cyanogen, Desire, MIUI) - same.
Any build.prop tweaks I could find... same.
Now, I remember talks about this when the Nexus came out originally - but there doesn't seem to be any threads about it now, so do I just have a faulty Nexus One that I've put up with since Christmas last year?
Or have I missed something blatantly obvious that every else did to fix this problem?
Any help gratefully received
Pardon my grammar and spelling I'm typing from my phone without swype and its annoying. I had a similar problem. When on 3g I'd miss calls texts, etc...I had my boss call in my face and my phone didn't ring. It got so frustrating I turned off 3g for several months. Too make a long story short ....all those 3g problems went away when I 2.2 came out on xda I put a new radio and rom on. I can't tell u if it was the radio, 2.2, or if tmo had simply added new towers or improved signals from tmobile.
I'd call tmo see how your area looks and if there's any new towers.
I've been on 2.2.1, and 2.1, 2.2, and used all the radios that have been released.
All the same.
I'm in the UK and on Orange, and I have spoken, well, tried to speak to my network about it a couple of times, saying the fact that I've had this issue in the past with my HTC Hero, and I've tried every software update, radio, etc, but because the Nexus One isn't an Orange handset they blame that, Android, or the signal in my area. Yet, I can't believe its just 'Android', and it can't be all signal where-ever I go, so perhaps my phone does have a fault? I don't know!!
The common denominator between this and my Hero is the SIM card.. but convincing them the SIM is faulty is nigh impossible. I'm receiving calls and texts on 3G, and get data all the other times, so it can't be... can it?
Argh, as you can see, this is slowly driving me mad..!!!
Yours sound worst than mine. I used to have very reliable 3G data until upto mid October. After that period, there were numerous reports of Orange UK users struggling with data blaming (with high possibility) on merge plan with T-Mobile.
I tried SIM with my Hero and Nokia N82. All 3 phones suffer the same poor 3G connection and in places I spend my time mostly, all struggle to get any form of internet. Few months back on same places, all my mates were impressed by Orange's coverage.
Yesterday, out of nowhere I received a sms from Orange confirming that merged plan went well and customers are to benefit from all cell towers of both network. Couldn't stop smiling then tried to access XDA on N1's browser. Safeguard was ON and access denied. Tried to open few more, all same. Frustrated almost dialed 150 but couple hours later, all started as normal with H signal. No interruptions, no waitings and no error msg. Tested for almost 8 hours. Though still to confirm the reliability.
One more thing I noticed is that before I was using WM's AVS kernel. Almost always once in every 4 attempts, a msg would pop up on error connecting. Changed to SVS kernel and msg still would appear but very very rare. BTW, on latest Nightly.
Coming to end with orange contract and if problem continues, I'm moving to O2.
Try your SIM on other phones to see whether it's the issue with N1.
I might have the same problem. but this just came up 2 nights ago. while connected on data network, all is fine until it drops to 3G, app (opera mini) freezes and you will have to force close. restricted my network to 2G and all was fine. then a while ago i enabled again on 3G and all was fine again.
is this a sign that i may get your same problem soon?

From no Data Problems to 99 Problems

So when I first got the phone I had zero connectivity issues. After about 2 weeks I started having very occasional problems with it taking awhile to re-connect to 4g going in and out of weak signal areas. Now my phone refuses to connect to a mobile data connection of any sort. W T F.....and of course this happens after having the phone for 38 days.
Running Liberty 3 2.0 atm w/ 5.5.886.
What is the latest official release so I can flash to it before calling and *****ing at Verizon?
idk bout the probs you're having other than you're rooted, etc, yada.
i'm still stock, no available updates, running sysver 5.5.886.XT875
Verizon is having nationwide data issues right now. Try switching to CDMA only. If I'm on CDMA/LTE it won't connect to any data but if I switch to CDMA only I at least get 3G.
I was thinking the same thing, I haven't had the data issues that a lot of people have with the Bionic. I was getting 34mbs download speeds this morning on 4G, then when I got to work, no data.....so I did all the known fixes, and still nothing, thought it was my phone until I read about the Verizon issue. Took me a while to get 3G running, but now it seems OK, just no 4G. Hopefully it will be back up soon.
Yup, the outage has been acknowledged by VZW. I think this is the 5th nationwide LTE outage I've experienced since purchasing the Tbolt on launch day back in March. It proves once again that VZW is very good at selling phones and not so good at running a reliable network.
I know that if the network where I work experienced 5 major outages in 7 months people would be fired. I'm sure the lower level engineers are hard at work fixing the problem but the Director or VP of wireless networks needs to go .... now.
As an operations guy who runs applications for a major health care system I know I plan changes in stages and must present and document validated back out procedures before I get to do the change. The change control process at VZW is SERIOUSLY BROKEN. I know what you network engineers are thinking .... someone fat-fingered a change. Nope, the severity and duration of this outage (and the ones before it) are a sign of much bigger problems.
I never thought I'd see the day where I seriously contemplated leaving a carrier because of network unreliability. Bad coverage is one thing but not knowing how to run a major network speaks to bigger problems.
Tried switching to cdma only first thing and no connection there either. Guy right beside me with a Samsung Charge was still getting 4g with 20mbps down.
For those keeping track you can add another data outage today. I'll echo my comments from above ... VZW is great at selling phones and not so good at running a reliable network.
Oh yeah, wasn't it Verizon that used to make fun of AT&T's network reliability? Sounds like they are following AT&T's footsteps. I just came back from Chicago which should be a strong 4G area, and I kept losing my data connection and my phone was already set to CDMA only. At home in the southeast I will occasionally lose data connectivity but not as bad a what I experienced in Chicago.

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