Diamond2 Help - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi,
my diamond 2 touch screen not respond on fingher push, any no apparent trauma or any new software installation were the cause.
Until yesterday everything worked very well, my terminal worked like a modem modem-wireless, but today the diamond 2 do not respond on push but the screen is on and readable. After a few hard resete, in spite of myself, the screen stop on the request of operator name because i'm not able to press the "next" key.
Have had similar experience?
Any solution?
Now my laptop do not recognize the drivers of the terminal so i cant update the firmware directly.. if is it i try to put the firmware on sd card, but i dont know if it is the solution of my problem.
thanks to all of you in advance.

WELL
SAME HERE...
this is a very common error

If it's software related, flash your ROM from your SD Card and you should get it back.
Also, after your PC recognizes your device again, you can use my Mobiler or Pocket Controller to access your screen from your PC.

thanks a lot.... but i'm not able to sync with my pc and i don't know why... there is same key to revert back to original firmware/software without use the activesync?
i search *OEM.nbh firmware to put manual on my Sd card... but i do not find anything.
If not...thanks anyway.

Dr asphalt said:
thanks a lot.... but i'm not able to sync with my pc and i don't know why... there is same key to revert back to original firmware/software without use the activesync?
If not...thanks anyway.
Click to expand...
Click to collapse
Is your ROM stock or custom?
What you need to do is find your original ROM, extract the .nbh file, rename it to TOPAIMG.nbh, place on root of FAT32 formatted storage card and go to bootloader mode by holding Volume Down before device begins to boot.
If your screen is still unresponsive, its a hardware issue and will need repairs.

I've the stock rom with spl 1.83... but when i active the exe file on win7 i don't find the directory where the system extract the rom.

if it is an hardware issue, why the Pc recognize the terminal like a modem and start an internet connection...there is something strange.

For the ROM exe, right click and "Extract To:"
If your screen is bad, it would not affect the tethering function (using as a modem).
I believe you have this as a default setting and are unable to access the menu to change it because the screen is unresponsive, that's why you can't sync to Active Sync.

Ok, i understand... but...
if i try insistently the screen occasionally responding....
Thanks a lot for your solution...
If this continues I guess the assistance was only my chance.

Dr asphalt said:
Ok, i understand... but...
if i try insistently the screen occasionally responding....
Thanks a lot for your solution...
If this continues I guess the assistance was only my chance.
Click to expand...
Click to collapse
When you connect the USB cable to get the USB connection pop up, try to change it to Active Sync from Internet Sharing, this will allow you to better access the device to fix it.
Just unplug and plug until you can get the screen to respond.

Ok... i've try this metod and works:
I put the terminal on Boot loader mode by Push and hold Vol. Down and press the Power button, with my surprise the device start the connect to PC like with activesync.
The previous step give me the possibility to run the OemHTC.exe file on my Pc and then, follow the istruction on screen like a regular upgrade the device start normally with all touch functionality...yet.
thanks to all of you,and to the "How to guide" on first page of Diamond2 thread.

Related

flashing a wizard that won't sync?

A few months ago the charger port on my wizard snapped off, so i got out my soldering iron soldered it back on, everything worked fine. apart from the fact that it didn't sync. i live with this as i use linux and rarely need to sync i just bluetooth stuff across.
But today i bricked my phone, and can't start it (hangs on startup). so i try and flash it but i cant as it doesnt sync.
so i'm wondering if anyone has a reTouched backup rom that i can flash from SD card with? as i rely on my phone greatly.
and t-mobile are saying i can't upgrade untill january (even though my dad was able to upgrade and i got mine around the same time both on 18 month contracts)
so please anyone?
Thanks in advance.
Darius
Did you try to hard-reset your phone?
Pressing CommManager + VoiceCommand button with the reset hole, then press Talk button when prompted.
http://forum.xda-developers.com/showthread.php?t=334440
I just had that problem, and it was discussed in detail in the thread I linked above. Happy reading and good luck!
You don't have any other option except to get your mini usb port repaired of your phone,in order to unbrick or flash any other rom to your phone.
the option you are talking about is not possible, as Sdcard image created by any other phone can not be flashed to another phone,as at the time of creating backup image on Sdcard,the method uses some values from the same device that are stored at the first 0x200 bytes ,therefore, Sdcard image of one phone can not be flashed to another phone,it can only flash back the image created by the same phone.
try to revive your phone by Hard reset,it might get ok,although by doing Hard reset you'll loose all your personal data,but it might revive the phone,otherwise in any case try to get mini usb repaired.
On second thought,are using any Sdcard already in your phone ?if yes take out the Sdcard and Hard reset,it might do the trick,sometimes if Sdcard needs formate,it freezes the splash screen,good luck
I've tried a hard reset, doesnt seem to work. allthough it did once but then same thing happened next time i soft reset.
i'm using the .Mun. wm6 rom
i just took it back apart gave it a clean (cleared the tons of sand blocking it up)
resoldered the usb port
now i get "Device not recognized" where as before i got nothing.
I'm thinking i need a new phone
dariushuntly said:
I've tried a hard reset, doesnt seem to work. allthough it did once but then same thing happened next time i soft reset.
i'm using the .Mun. wm6 rom
i just took it back apart gave it a clean (cleared the tons of sand blocking it up)
resoldered the usb port
now i get "Device not recognized" where as before i got nothing.
I'm thinking i need a new phone
Click to expand...
Click to collapse
hmmmm, I think it's woken up ,I hope,do one more thing, uninstall Active sync, reboot your pc,download latest Active sync ver 4.5 and update your pc to Windows Installer 3.1 from Windows update,Install the new active sync 4.5 and try to synchronize,lets hope it'll do the trick,no harm giving it a try this way
On second thought,to check if the mini usb port of your phone has started to work is to get your phone off the usb cable,try to go into bootloader mode on phone and when in bootloader mode connect usb cable to phone and your pc,if after connecting you see a small usb appear at the bottom of the bootloader screen of your phone,than VOILLA! your all set to flash. good luck
I tried the bootloader again and i did get the USB in the corner, but, it still refuses to sync or flash (i also reinstalled activesync and everything necessary).
seems a bit strange. anyway, whenever i plug it in a get the bubble saying "device not recognized" etc etc
click that it registers as "unknown device"
Which has no drivers
"No drivers are installed for this device.
If you are having problems with this device, click Troubleshoot to start the troubleshooter."
are there any extra drivers needed for the actual device? and yes i have tried the update drivers option doesnt seem to find anything.
EDIT:
I forgot to say, i did manage to hard reset and get it working, its just incredibly slow and unreliable and im still looking to flash it.
'I tried the bootloader again and i did get the USB in the corner, but, it still refuses to sync or flash (i also reinstalled activesync and everything necessary)'.
Ok,some encouragement here,let me explain,while flashing a rom,you don't require to establish connection through active sync,infact,while flashing active sync is automatically disabled by ruu.. itself.ok
now lets try this,if you say that when in bootloader,usb is shown,then kill the active sync altogether for awhile being.Before connecting your phone to the pc via usb,disable active sync,right click active sync icon in the task bar, click 'connection settings' and remove check from 'Allow usb Connection' and 'open active sync when my devics connects'.than open 'Task Manager',click processes tab and find 'wcescomm.exe' process,hit 'end process',this will close active sync altogether.
Now if you have the official Rom of your carrier,if not download it from your carriers official website.Go into bootloader mode on your phone,connect phone to pc vis usb,when it shows usb there open rom and run RUU..,hope it'll flash your device,it's a faint try but no harm trying,good luck
Go to my thread linked above...it is actually discussed...
In a nutshell...
go to device manager and tick "show hidden devices"
scroll down to usb, uninstall "unknown device"
using task manager kill wescomm.exe (or something to that name)
shut down any firewall
shut down your pc, AND pull the plug for at least 30 seconds
replug the power to pc, boot up
check in task manager to make sure wescomm.exe didn't restart, kill it if it did
make sure firewall didn't restart
now force bootloader
plug in phone
look for corner usb
work quickly...reflash your phone before you lose any connection
"the update utility cannot connect to your pda phone..." etc
doesn't seem to be working, but i still do get the usb in the corner
dariushuntly said:
"the update utility cannot connect to your pda phone..." etc
doesn't seem to be working, but i still do get the usb in the corner
Click to expand...
Click to collapse
If you followed the directions, you should be able to flash the phone. Mine was tempermental but it DID flash. You need to make sure you follow the directions...and one more thing...
turn off your phone, unplug it, remove the battery for 10 seconds, power it on, then plug it in...after doing all the other steps. That's what got mine to read...and flash

Cannot get serial to usb in bootloader

For some odd reason I can no longer get the the "serial" status to change to "usb". It charges but does not connect to activesync. I flashed many many times so I am not a noob at this but I might be making a noob mistake.
What I am using: SPL 1.54 (I use USPL 2.5). I am currently using Miri's v23 manilla 2.5. I am using the same pc (xp) and cables to flash.
What I've tried:
- used 3 different pc's and the original pc
- 4 different usb cables
- ticking/unticking the "enable faster data syncing" box in settings>connections>usb to pc
-ticking/unticking "allow usb connections" in activesync
-if I leave the cable in AND THEN put the phone in bootloader mode, the status is blank. When I remove the cable, it returns to "serial"
When the phone is on, it just doesn't seem to react (vista and xp)to the cable being plugged in. The led just shows that it's charging.
I pulled an all-nighter and I'm stumped.
Maybe you need to update the USB drivers. Same thing happened to me but it worked after updating the USB drivers as per this link.
http://forum.xda-developers.com/showthread.php?t=524619
I forgot the most important part-
Since the pc does not recognize that there's something plugged in, I cannot select the "HTC USB Sync" under device manager and proceed with updating the drivers. I don't think I need to but at this point I'm trying everything.
Unless there's another way of updating drivers without the phone showing up on the device manager...
Updated the usb drivers by plugging in an old htc device. The pc was able to recognize the other htc device and was able to switch from serial to usb.
But after the update, there was no improvement for the blackstone status.
Anyone? The phone still doesn't recognize the usb cable whether the phone is on or in bootloader, it just charges.
Any help is appreciated!
supadupa111 said:
Anyone? The phone still doesn't recognize the usb cable whether the phone is on or in bootloader, it just charges.
Any help is appreciated!
Click to expand...
Click to collapse
Seems something wrong with your device. Try to hard reset and do it again?
Or if you still cant connect to usb. there is another way to upgrade without connecting to pc. After upgrade to new ROM, try it again whether it can connect to pc or not? Here is some tips for you.
Connect your SD card to PC through microSD card. Copy all files from your SDcard to new folder in your PC. Then, right click on the microSDcard disk-->full Format by FAT32 (this step is very important).
After formatting SDcard, copy back all files to SDcard . Rename .nbh to BLACIMG.nbh (for Blacktone) and copy it to SDcard.
Insert your SDcard back to Touch HD. Turn off your device by Power button.
Go to Boot loader mode. Push and hold Vol. Down + press Power button.
After that your device with have a white screen with text " Press to power button for continue upgrade" press power button and it will start upgrade Rom.
You can check this video for more practical actions on youtube.(this video for HTC diamond2 but it's almost the same with Blacktone just different in rename step)
Hope it helps and cheer
Thanks for the tips =)
I've did a hard reset twice and still no luck.
I've tried to flash through SD but since I use USPL, it just hangs when I try.
If I have SPL 1.54.0000, is there something that can be flash through the SD without USPL?
supadupa111 said:
Thanks for the tips =)
I've did a hard reset twice and still no luck.
I've tried to flash through SD but since I use USPL, it just hangs when I try.
If I have SPL 1.54.0000, is there something that can be flash through the SD without USPL?
Click to expand...
Click to collapse
I have not tried this. I am on HSPL 1.56olinex but you can try my suggestion cause I think it's the only one you can choose now. I never ever use USPL. I think you can do it step by step and carefully.
Regard

What to do when computer doesn't recognize phone plugged?

I have a problem with the diamond and needs to change ROM/SPL and other stuff, but it won't recognize that the phone has been plugged in. I have tried 5 different USB cables and 3 different computers. I don't have HTC warranty. I've done 5+ hard-resets.
Please help.
First, what OSes? For instance: win 7 doesn't recognize the phone if it tries to connect in active sync mode.
I've always used windows xp, in the past it worked.
hi,
try to connect your htc twice : my computer does not recognize my htc at first plug but when I retry in less than 1 minute, my htc displays popup menu and I can choose USB/active sync, I click done and then my computer recognizes it. I don't know if it will work with your device but you can try that ^^
Thanks for the suggestion,
I've already tried that a lot of times, nothing doing.
ok, did you try to change the status of your usb connexion ?
I mean : settings>connections>usbtoPC> then try these 4 combinations together :
- enable faster data synchronization (try both modes on/off)
- ask me about usb connection type (try both modes on/off)
I can get into bootloader, but never know that you could flash ROM in there. Is there a guide?
Also, I have a problem with a flickering screen that some threads here suggest changing SPL version to fix. Is it possible to change SPL using bootloader?
I just downoaded WM6.5 to my phone and did a ROM flash from internal storage, but USB still has problem & flickering screen still there. I need to be able to change the HardSPL w/o connection to the computer.
Is it possible to load some of the .exe in the HardSPL package and run it on the phone?
Someone help,
Thanks
Perhaps it's simply due to your PC firewall ?? Deactivate it and try to plug your htc again...
the problem is that my the computer doesn't connect with the phone via the USB cable.
just try to disable your PC firewall before connecting your device.
sorry I cannot find CustomRUU.exe on this forum, i did find DiamondCustomRUU.exe on the wiki. However, the interface for it is the same as the RomUpdateUtility.exe, which requires activesync connection.
I did proceed anyways by entering bootloader(Voldown + softreset) and run the utility -> nothing works. Then I try the USB trigger mode (Voldown + back + softreset) and run the utility -> nothing works.
I am tempted to put the HardSPL in the internal storage and rename it DIAMING.NBH and flash it but I do not know the consequences.
Thank you for your replies,
I'd appreciate more help

[PROBLEM] Bricked my Blackstone

Hi All.
I've had my flashed severtal times with the new ROM and never had any problems with it (apart from ROM itself not being perfect).
Yesterday I've cooked myself a plain ROM and flashed phone with it. Flash took less than a minute and my phone isn't starting any more. I've checked NBH file and it's only 6 MB!
At the moment all I can do it to is to try to turn it on, it stops on the 'Smart Mobility' screen with red info on the bottom. Info reads:
R 1.14.25.24
G 52.64.25.34U
D 1.59.48753
When I start my phone with Vol Down button pressed it goes to tricolor and when I continue to hold Vol Down I get white screen with message: Loading: No Image File! showing on the screen briefly and back to tricolor.
No problem you say - flash another ROM. But at the moment my phone doesn't connect to my PC. Cable tested with another HTC - works. When I connect it I get USB on the screen but Flashing utility doesn't detect the phone.
When I try to Hard Reset the phone it just starts normally. So Vol Up + Vol Down + Power doesn't work at all. All I have is smart mobility and tricolor.
Info from Tricolor:
BLAC100 32M
SPL-1.56.OliNex
MicroP-Blackstone (LED) v6
and on the bottom either Serial or USB.
Question is:
is there anything I can do to revive my phone? Is there any way to flash it without USB connection? If yes, how do I do it?
Thanks in advance,
There is a way of flashing from SD card if you have HSPL (you do... OliNex).
Please do some search...
if it displays usb in tricolor you can flash a rom with CustomRUU from there. its not bricked
Put BLACIMG.nbh on the root of your SD card and enter bootloader mode, it'll detect it and ask if you want to flash it - press power button to confirm.
Dont connect your phone to your computer.
Hold down the Volume down button and hit the power button.
Your entering the tricolor boot screen and at the bottom the word "Serial".
Now connect you phone to your computer with te USB cable the word serial disappear and now it says USB.
Now you can normally flash/update your phone.
Thank for all your answers.
Problem still lasts, tried everything I could, including trying another computer. I've tried SD card flashing but couldn't get past tricolor. Everytime I tried all I got was No image file! and nothing.
In desperate act of dying I've went to my neighbour and borrowed his old Win XP laptop and it worked... Currently flashing new ROM to it.
What I cannot understand is why my computer (iMac running Windows on parralels), my laptop (Win 7) and my second laptop (Win Vista) couldn't detect the phone. I've succesfully flashed it before using all three machines, including virtualized Win 7 on my mac :/
Any ideas why it stopped working? I'll try to connect it again when ROM will be fully flashed and let you know.
Thanks for your help anyway.
Cheers,
Why don't you try shipped ROM, it may do the trick.
Get the original shipped ROM from HTC site or from XDA site.
Extract the content in some directory
Rename ruu_signed.nbh to BLACIMG.nbh and copy it on root folder of your SD card.
Now start your phone holding Vol down button.
Fingers crossed to to start flashing
Hi again.
I can confirm that due to flashing my phone with that odd 6MB ROM I could not connect it to any computer running Windows Vista or Windows 7. Strangely enough - it worked with Windows XP Professional. I have managed to flash my phone again on it using custom ROM from this forum.
Cheers,
yeramihi said:
Hi again.
I can confirm that due to flashing my phone with that odd 6MB ROM I could not connect it to any computer running Windows Vista or Windows 7. Strangely enough - it worked with Windows XP Professional. I have managed to flash my phone again on it using custom ROM from this forum.
Cheers,
Click to expand...
Click to collapse
Glad you got this sorted. As your issue is now rectified I'm closing this thread

[Q] HELP: Stuck in bootloader or no USB

Hi All,
from one moment to another my X1 decided to boot into bootloader mode.
The strange thing is however, that when I connect it to the USB of my PC and reset the X1, it boots normally. Well, almost normal as the USB doesn't seem to be working.
I flashed the rom to APP-SW_X1_GENERIC_UK_1213-6450_R3AA010__KOVS using the SDCard and that worked without a problem. But still the X1 boots into bootloader mode (except when connected to the PC).
I tried a hardreset, pressed the volume down button several times (to make sure it isn't stuck), tried to use MTTY (but that doesn't show a prompt), but nothing seems to help.
Is there anyone who can help me with this, because I'm out of ideas....
Update:
I managed to boot the OS (USB connected) and install HSPL using Xperia-SSPL-Manual. This succeeded and I now have SPL-0.78.OliNext. I flashed the phone to a new ROM (826x_KOVSKY_29017_2021), and that succeeded as well. It didn't solve my problem however. I still get the bootloader screen when I start the phone and can only start the OS by starting with USB connected...
Update2:
Yesterday evening I took the whole phone apart to make sure no buttons are/were stuck. Didn't find anything, put it back together and it still boots into bootloader.
I also managed to get a connection to the phone using NueTTY. I executed command Set 14 0, restarted the phone...and still it boots into bootloader.
If there is any one who knows of something that I haven't tried yet, PLEASE let me know....
same problem,,if there's a way to flash recovery from sd card in fastboot mode,,that'd be great
kldahmd said:
same problem,,if there's a way to flash recovery from sd card in fastboot mode,,that'd be great
Click to expand...
Click to collapse
Flashing the ROM is no problem, I can put every ROM on it that I like. But even after flashing the ROM the phone still starts in bootloader....
You can try to go into the bootloader on ur pc and use recovery.bat with fastboot.
xvink said:
Flashing the ROM is no problem, I can put every ROM on it that I like. But even after flashing the ROM the phone still starts in bootloader....
Click to expand...
Click to collapse
hi, I'm kind of having the same issue as you do..can you please be of help and tell me how did you manage to HSPL it to 0.78.OliNex?
Correct me If I am wrong, but you must copy Xpera_SSPL_Manual. exe on X1, run it from file explorer and then run X1_HardSPL.exe on your PC, whlie X1 is connected via usb (although mine also doesn't recognize the X1) ?
i would really apreciate it... thnx
i have the same problem guys, did anyone of you found any solution for this?
same problem
Have you tried to do a task29 with KovskyAdvancedRUU?

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