Database Develop

Need help! Compact IV WebNWalk not working.

My mums got a new compact 4 and ive been setting it up for her. But for some reason i simply cant get webnwalk working.
Ive tried using tmobiles configuration website downloader. Ive tried manualy making a new connection. Ive even tried a hard reset
And it still wont connect to the internet.
I get the H and the G icons but it just never seems to connect.
I get the:
The answering modem has disconnected
error message.
Ive even been on the phone to tmobile tech department and they dont know whats happening...
Has anyone got any clues how to fix this?
Its pretty make or break if this doesnt work we have to send this back.
Nutsy

I'm not sure if the t-mob branded diamond has the connection setup app, but check here:
Start->Settings->Connections->Connection Setup
If its there, run it and it will automatically configure the necessary settings for web n walk.
If it's not there, there is a cab file for it in these forums somewhere (I did a quick search and couldn't find it, but I know it exists)

No the apps not there...
As i mentioned before I used the webtool on tmobiles website that downloads WnW settings to the phone...
Oh to add. It does some times work on GPRS...
But most of the time it gives the error.
H so far never seems to work.

That does seem odd - GPRS and 3G/HSDPA use the same connection settings so if one works, the other should be fine as well.
Have you got any other phones to test that it's not a t-mobile fault?

No Pda phones that use data...

Btw radio version is .03
Is this a known bug?
It seems to work connecting to the gprs first time per reset... When it finds a H network thats when it screws up and wont connect to anything after that point.

Thanks for your reply in my thread (http://forum.xda-developers.com/showthread.php?t=435593&page=2). Its cold comfort to know someone else is in the same boat as me.
Have you tried the SIM in another HSDPA mobile? My SIM doesn't get 3G/HSDPA access in ANY phone I put it in. If your SIM works in another phone then you kno it's the phone not the network, but if it doesn't, it MUST be T-mob. BTW - are you in London somewhere? And are you (your mum) on a Combi package? Just curious if it's an area/package thing.
LLOYDY

yeah in london... and we have the package thats 1000 minutes or 2000 texts, cant remember if thats combi or flex sorry
i was going to go down to the shop today to say there might be a fault with the phone

NutsyUK said:
yeah in london... and we have the package thats 1000 minutes or 2000 texts, cant remember if thats combi or flex sorry
i was going to go down to the shop today to say there might be a fault with the phone
Click to expand...
Click to collapse
Why dont you just phone t-mobile support?

You seem to think i havent.
I was on the phone with them for over an hour yesterday.

Been to the Tmobile shop, and it appears its the simcard thats faulty.
Ive put there flex sim into my phone and then it would connect.... Put my sim into there phone and there phone wont connect.
And its HSDPA thats where the faults happening... Not GPRS
In the process of trying to get Tmobile to send a replacment sim

Anyway been to the Tmobile shop today... And worked out my sim is faulty...
Tryed the shops sim in my phone and it worked... tryed my sim in there phones and they couldnt connect...
The shop had no blank sims so i had to order one from customer service for free should get it in the next couple of days.
Ill keep you updated

NutsyUK said:
You seem to think i havent.
I was on the phone with them for over an hour yesterday.
Click to expand...
Click to collapse
No, I assumed you hadnt as you didnt mention it.
Sounds like youve sorted it anyhow.

HELP: Shows Signal but cannot use for calling,data,messaging!!!

On my Phone(Andromeda 2.0 Themed), I get the indication of having 3g or any signal at all and the minute I attempt to send a message, make a call, or surf the web it is unable to send that message, unable to make that call, and unable to surf the web. Help on how to fix this?
NOTE: A flash back to stock DID NOT help this problem at all.
EDIT: Changing APN isn't really working(Cant leave the APN type as not set because it auto sets it to internet+mms when I save) and I am starting to get a little frustrated. The reception was really working fine earlier today but now its just weird all over. Please help me out you guys, I really need this working.
EDIT2: Please help guys, I really need my service up for tomorrow.
EDIT3: I am going to AT&T today to swap out my SIM card!!!! I am all Odin'ed out and I will check back if this works.

First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points

mcord11758 said:
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
Click to expand...
Click to collapse
Doing that now.... The signal bar indicates no connected network.... Trying the second thing you suggested....
For the second option I am under Wireless and Network/Mobile Networks/Access Points.
My options from there are AT&T 310 410(the text under it says wap.cingular)
What do i do from there?????

That reads correct. Unless you are on rogers. Hmmm. I am on the same rom but do not have the same issue. You may want to manually configure you're apn. You may want to search the captivate forum for at&t apn settings. I think you can find them in one of the stickies

I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.

steelechamp said:
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
Click to expand...
Click to collapse
No I am not sure, I have not had your problem but this is where I would start if it did. The apn settings are posted in the captivate development stickies, captivate directory

Okay, so I configured the APN settings to what was found in the thread. Problem is the only thing I cannot configure is the APN type. Hm. Any help?

I am sorry I hope someone who has done this reads this and has a suggestion but I have not had to do this
Read through the sticky, maybe yet has been discussed

Read through it and nothing. It wont let me keep the APN type as not set and it automatically sets it to internet+mms. Any ideas?

Have you posted in the andromeda thread? Maybe the devs may have some ideas

I just did, hopefully they have an answer and if they dont hopefully someone will post an answer here....

I had the same issue back a few weeks ago. I called att, got a replacement phone, and it did it again. Turned out to be a bad SIM.
Sent from my SGH-I897 using XDA App

So do I just need a new sim card???

Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?

steelechamp said:
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
Click to expand...
Click to collapse
Do you think the person in the store will have any idea what a custom rom is? Chances are they will change it no questions asked

Okay, do you think I should just play it safe and reset to stock though?

There is no harm in doing so.

mcord11758 said:
There is no harm in doing so.
Click to expand...
Click to collapse
Well, thanks, I will head first thing in the morning.

I got the same problem at certain locations, such as my university. Haven't been able to get much help... Gonna try getting the SIM changed as it's a pretty old SIM. Weird thing is that it works fine on my Sony Ericsson G705/W715.
So almost two months of owning my Captivate that I got from Rogers (BNIB from Kijiji) and I noticed that at a certain area in my school, I have 3/5 bars of signal yet I can't seem to text/call and use the network. Is this a network problem or phone problem? Or can it also be my SIM? My SIM card is pretty old. However everything was fine when I use my Sony Ericsson W715 in the same area.
I should add that my friends on the same network beside me, they can text/call fine, which leads me to believe that this is a phone problem. A poster over at Howard Forums suggested network congestion, but it seems impossible because everyone else can use their phone fine.
I've tried different modems too, but it doesn't help. It's like my Captivate doesn't want to work at certain areas of my school.
Click to expand...
Click to collapse

I am just going to change my SIM. It is about 4 years old now and I think that means it needs to be replaced. I actually worked fine at my home before and now it cant even find a network. I am going to head out for a new SIM in a little bit, I will get back to you on if it works then.

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe

Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still

Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all

MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

[Q] Sprint Ativ S Neo WP 8.1 Data Problems

I updated to the 8.1 developers preview on my Sprint Samsung Ativ S Neo and everything worked well yesterday. Today when I left the house I found that I can't access cellular data.
I've checked to make sure cellular data is enabled, tried profile updates, etc. and I'm stumped. I was hoping that someone could either direct me to a place where I can download a ROM to flash back to the stock version of WP 8 or suggest some additional troubleshooting steps.

ZogJones said:
I updated to the 8.1 developers preview on my Sprint Samsung Ativ S Neo and everything worked well yesterday. Today when I left the house I found that I can't access cellular data.
I've checked to make sure cellular data is enabled, tried profile updates, etc. and I'm stumped. I was hoping that someone could either direct me to a place where I can download a ROM to flash back to the stock version of WP 8 or suggest some additional troubleshooting steps.
Click to expand...
Click to collapse
Read my post HERE
Sounds like you have the same issue. I'm going to the Sprint store after work today, I'll let you know what I find out.

fgr said:
Read my post HERE
Sounds like you have the same issue. I'm going to the Sprint store after work today, I'll let you know what I find out.
Click to expand...
Click to collapse
That would be great. I read your post and it is definitely the same issue.

i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.

fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Nevermind - Saw your post in the other thread - Vodaphone.
Who is your provider? Sprint customer service and two Sprint stores were clueless on what the APN should be. I asked the question directly. I have also done much searching and came up with nothing (that works) for Sprint.
ZogJones said:
That would be great. I read your post and it is definitely the same issue.
Click to expand...
Click to collapse
No go... Read my post HERE
Sorry...

that's great.

Sprint apn settings
Okay, So I'm curious what the sprint apn settings are because nothing allows me to get MMS back working on my developer preview Sprint Samsung Ativ S Neo. If someone could post them that would really help.
The other thing I'm curious about is if anyone knows how to get back to standard windows 8.0 on my sprint samsung ativ s neo. I guess my data problems stem from the fact that I've done a hard reset on the phone and that's why MMS isn't working. I was able to do some tricks with activation to get data working but still no MMS.
Please someone post how to get standard windows 8.0 back. Thanks!

[SOLVED] Phone network issue

Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)

I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.

So, same problem and no fix...? :/

Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.

Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6

APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilà ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!

Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.

Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk

Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!

xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6

Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.

collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.

It was like you. Sometimes network was OK, and sometimes, it was down...

So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?

Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.