Database Develop

Error msg: Phone not allowed MM #6

Hi guy,
I recently reported my phone lost, got it blacklisted by tmobile. I since then found it and then called up to have it unblacklisted again.
However, it seems to work on the tmobile network fine. However, when i put in another sim card in the phone (the phone is unlocked) i get the error msg hone not allowed MM #6.
My assumption/hope is that the databases for the network providers need updating.
Can someone confirm is a phone which has been reported lost(blacklisted) and then found(unblacklisted) will work on all networks?

It's more likely that your phone isn't SIM unlocked so it sees the new SIM and then tells you "T-Mobile is the only SIM I'll accept."

I'm in Bolivia. I have a samsung galaxy s, I unlocked with SUperOneClick (for rooting) and sgs tool to unlock it. Then after using a local carrier for about two weeks my phone got the mm#6 error. I was looking for solutions, and then my brother realized that I have to register the phone with the line (IMEI with line). Here in Bolivia exists a law that block phones if they are not registered at someones name and Id. So with nothing to lose, I called assitance of the carrier and register the IMEI I found in the Android menu (About phone>status>IMEI) with the GSM chip/line I have. Wait for 20 minutes and voilá! phone got signal and it's working now. I hope still working from now and on. SO IF YOU HAVE THIS TROUBLE CALL YOUR CARRIER AND REGISTER YOUR PHONE'S IMEI WITH THE LINE YOU ARE USING, IT'S SIMPLE. YOU CAN TRY THAT BEFORE GETTING INTO SOFTWARE STUFF.
HOPE THIS HELP SOMEBODY.
GOOD LUCK!

Problems with Unlocked Kaiser on AT&T

I've had my unlocked HTC Kaiser for 2 months now on the AT&T Network no problems. On Thanksgiving Day, my phone decided not to turn on after I left the phone to charge overnight. I figured it did not get a good charge so I tried recharging it. It was flashing red lights near the the top of the phone. So I go into AT&T on Friday to see if its the battery or the european charger that may be at fault. I played around a few combinations in the store and it suddenly/magically turned on. (I decided to buy the charger and extra battery anyways). The employee decides that for some reason or another, the phone needs a SIM Card. Well here is where everything went downhill.
After the new SIM card, I was unable to make or receive any calls, and no access to my data plan. Sometimes, I would have full signal bars but still was unable to make/receive phone calls. I've been able to make calls on very rare occasions; especially in this room in our school. What to give? So I went into another AT&T store and noticed that they had the incorrect IMEI number down in their system,. I asked for them to fix it but they said they couldn't change it for some reason and that the IMEI wouldn't be causing the problems I'm experiencing. So I finally called Customer Service Support on the phone and supposedly they were able to change it to the correct IMEI #. But still the same issues. I've done soft, hard, master resets, take out the battery + SIM card, you name it and still the same problem! When I took the SIM Card out of my phone and put it in a Blackberry, it did work! But when I took the Blackberry SIM Card into my phone, it did not. The support team told me that indicates that it is my phone; but I clearly told them that it could also be due to the fact that the towers just aren't recognizing my device no longer.
So I spoke to HTC about this and they said its the SIM card and they wanted me to go in and get another SIM card. So I went into AT&T today and got a new SIM card but same problem. Again, same issue. So I called AT&T Customer Support today and asked them to bump me up to Level II or III support. She says she cannot do that because my phone is unlocked (from HTC) and no support for that. I gave her the rundown on how my phone was working for 2 months until they put in the new SIM card and my cell phone activity clearly show that. Then she goes on to mention that other technical service reps that have helped me in the past few days clearly have pointed the culprit to be my device and not AT&T as they have exhausted all tests. And I told her, it's like taking a brand new car to a mechanic and then get the car back not running. If you ask the mechanic what did you do to my car, he's not going to admit to anything. She says that my device isn't being recognized by the towers. So then I brought up the point of "So is it my tower or is it really my phone?". I told her it's no problem getting a new phone but if I get a new phone, will it be unrecognized by the towers again. She said yes because it is unlocked. I said what about the thousands of other people who use unlocked Kaisers or any phone for that matter as they seem to have NO problems. They basically want you to buy the phone directly from them.
In all, I've spent nearly 10 hours on trying to get this thing to rework and be able to place/receive phone calls. Whether this is due to the events which ensued after the red light indicator on Thanksgiving Day OR the fact that AT&T switched my SIM Card and caused my device to be undetected by towers (whether it was due to the fact they put in the wrong IMEI in the first place or any adjustment they made to my account) remains to be determined.
The only options that remain is: 1) Go to TMobile and try out their SIM card on my phone and see if it works. I highly doubt they too will let me do that as they consider phone unlocked and don't want to help 2) Get a new phone through HTC and hope it'll work on AT&T again.
Any ideas or support??? heheh. your help is truly appreciated

I feel you pain Brother.......
I don't have a clue how IMEI and towers can just not register your device...though....but anyhow, did you check if you have the Phone in the Dialing screen-Menu-Options, then the tab BAND on the bottom and both of them selected as AUTO? if not, then try changing bands.......
If you know that then, I'm thinking only of AT&T could have blacklisted you or some sort.......but that is highly unlikely......
I had some problem like that when i'm out of the country using Foreign Chips, and it seems the Kaiser needs a bit of time to adjust to new sims, and that can take minutes, hours...or even days......who knows what is happening as the phone is "learning"....... hope this helped you a bit....

I've been using my Kaiser for several months now and I did not register my IMEI, I just popped the sim out of my 8525 and took off running. It sounds to me like your phone has failed in some way, especially if your new sim works fine in another phone. The question now really is, where can you get a Kaiser fixed in the US? I spoke with HTC on another subject and I get the feeling that it may be difficult. I got mine from a shop in Canada, guess I'd have to go thru them.
In any case, good luck, it will be interesting to see what it turns out to be.

I second RemE -- like him, I bought a Tytn II & plugged in the SIM from an older phone (in my case a Qtek 9100 not bought through AT&T/Cingular), and have had no problems.

i had a similar problem with my 8525. I bought a Tilt to replace it, and about a week later I gave the 8525 to my son to use. neither his SIM card or mine would work in the 8525, but they worked in other phones. I brought the phone to the AT&T store and the guy there did something on his computer, then the phone was able to work. I'm not saying that AT&T blacklisted it, because I don't really know. But it took a change by the AT&T rep at the store to get the phone working again.

I have been using Kaiser with ATT for three months now with no problem. I just used the sim card from my Blackberry and so far, no problems.

Cannot connect to anything other than T-mobile

At first I opened thread a thread (http://forum.xda-developers.com/showthread.php?p=4468480) regarding not getting prompt for a sim unlock code using a gophone sim. I got around that by trying another (international) sim I had laying around, so was able to then use an unlock code to unlock my phone.
At this point, though, I am still stuck, as I am not able to connect to the AT&T network using a gophone sim.
sim works fine in a different phone
The ROMS I have used:
"The HTC ADP 1.5 CRC1 ROM" from
http://forum.xda-developers.com/showthread.php?t=538456
cyanogenmod 4.0.4
To note, no APNs show under settings>wireless controls>Mobile Networks>Network>Access point names when I put non-tmobile sims in. When I add one, it still does not show up on the list. I have also tried clearing the data partition and tried setting up an APN during the setup procedure - no dice - the APN I just edited and saved does not show up.
Anyone have any ideas?
Thanks

I can say I don't got any, other than it don't like your go phone, I am afraid that if you get it working at this point, it might go kaboom in spite.
Those g1s are some finiky creatures, beware they attack if startled

FIXED!!!!
I dont know if this is new for gophone or anything .... but apparently "new" gophone accounts are tied to the IMEI number that you first start your account with. At least this is what they told me when I called into the gophone service center.
Anyway... I worked with a tech who seemed quite knowledgeable. I convinced her to change to IMEI number linked to my account and change it to the G1's IMEI (to note - I honestly answered every question asked of me, such as the phone being an unlocked G1 I bought on ebay). At first it did not take - I waited an hour to see if maybe it was something that just needed to propagate thorough AT&T's network. The tech called me back. Because it did not work, she changed it back to the original phone on the account. I then asked her to please change it back to the G1's IMEI and please just leave it - I would wait a day to see if that helped any. She changed it back to the G1's IMEI and then I told her I would continue to play with the phone. Right after our call ended, my phone all of a sudden connected to AT&T's network.
I hope that this helps someone out. I know that I am happy as I can finally get playing around with this thing.
Thanks to those who offered advise.

Hey I'm having a very similar problem with my Dell Streak 5 and my GoPhone SIM card, I've even gone through the IMEI process with support from AT&T and I guess they successfully changed the IMEI linked to my SIM card to that of my new Dell Streak 5 but it's been 4+ hours and it's hasn't been "updated" in their system. Though the IMEI is now correctly linked to my Dell Streak 5 I still get no service and cannot connect to any network. I'm stumped!

G1 Problem

Hey Guys, Need a little help!
Ok, I bought a G1 from eBay (I know I know bit risky!). Recieved it today, put in my Sim card (Orange UK), and it's opened up into the setup (login to gmail blah blah time settings), got into the phone mode, but it's not picking up any network on my SIM card
I can get internet (After inputting the APN settings..)
I have looked on the "About" status, and noticed the telephone number is: 07********58622#
I don't know where the 622# is coming from, because it isn't my phone number!
I go to the Network Selection, Choose Orange, and it says "Your SIM card does not allow a connection to this network"
Any idea's?

when you call your number does your phone ring? and can you place calls with your real number showing up? if yes then i see no problem

Nope, I can't ring out, and I can't recieve incoming calls.

That number is on your sim card, not the phone. It shouldn't effect service though. Infact Mine was 00000000000 until a few months ago when some app wouldn't work because that number wasn't correct. Call TMo and say "google phone" when you get someone tell them you need your sim card updated.

Hi, thanks for that information, bit I have tried it in another g1 and everything worked as normal. Guess it's a hardware fault or a IMEI block

I have the same problem, and I don´t find de answer

Unknown Phone Number in Settings

I was previously using my Nexus 5 on T-Mobile. I just got my Nano Sim today and deactivated the Micro-Sim in the Nexus 5. I inserted the Nano-Sim in Nexus 6 AFTER I setup the phone (because I wanted all the apps and settings to be done first before inserting the SIM).
Under Settings > About Phone > Status......it's showing "My Phone Number" as "Unknown"
This causes some annoyance with apps like WhatsApp, Hangouts, Viber....they don't know what my operator number is so I have to tell it manually. Mainly Hangouts is an issue now because when I use the "Smart Reply" for SMS settings, it defaults to the google voice number all the time. I confirmed the TMobile and GVoice number in Hangouts yet it always wants to use the GVoice number.
Tmobile tried sending an OTA for the SIM to update but that didn't work....
Anyone else having this issue?

Yes mine says unknown as well.

How long has it been?. Its taken me up to a few hours before it showed the correct number in "about" settings screen

jbdan said:
How long has it been?. Its taken me up to a few hours before it showed the correct number in "about" settings screen
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Click to collapse
It's been about 4+ hours...I was hoping the TMo rep that issued the SIM OTA would solve it but I guess not...

mortal300 said:
It's been about 4+ hours...I was hoping the TMo rep that issued the SIM OTA would solve it but I guess not...
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Ahh. Have you rebooted?

jbdan said:
Ahh. Have you rebooted?
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Haha yeah plenty of times. Also tried turning off phone, removing SIM, reinserting, and rebooting. No luck...
I guess it's not that big of an issue but I heard some apps like Tap a Talk or whatever need to have a verified phone number within the SIM to work so I can foresee issues down the line....

mortal300 said:
Haha yeah plenty of times. Also tried turning off phone, removing SIM, reinserting, and rebooting. No luck...
I guess it's not that big of an issue but I heard some apps like Tap a Talk or whatever need to have a verified phone number within the SIM to work so I can foresee issues down the line....
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Click to collapse
Hah. Maybe it'll show for you tonight I'd give it couple more hours maybe

It can take up to 48 hours for the system to change everything over. Keep in mind this usually happens within 12-24. Give your phone a reboot in the morning and in all likelihood, it'll have transferred over.

Mine was like that but I got it activated with T-Mobile and In 10 minutes my number showed up.
Sent from my Nexus 6 using XDA Free mobile app

This varies but like mentioned above it can take up to 48hrs for the information to show up.

It's been 24+ hours and still no phone number showing. This is starting to cause all sorts of issues. I can't send group messages in Hangouts because it doesn't know what the phone number is so the option for "Group Messaging" under SMS settings in hangouts doesn't appear.
I plugged the SIM into iPhone as I heard you can have an iPhone program the number to the SIM memory but when I did that, the iPhone picked up the number off the SIM just fine. This is clearly an issue with Android now and not T-Mobile.
Unbelievable this kinda **** still happens after all these years....

Solution: For those wondering. It still did not show after 36+ hours. I had to put my SIM into an iPhone and program my number on to the SIM that way. This solved issues with Hangouts such as not being able to send Group SMS properly, etc. This is def a bug with Android because the iPhone read my SIM just fine. Android should be able to program SIM memory, not sure why they don't allow that...

I still have an unknown phone # in settings. I don't have another device that takes a nano Sim. What other options do I have to fix this? Do I need to take it to a store?

epicnoob66 said:
I still have an unknown phone # in settings. I don't have another device that takes a nano Sim. What other options do I have to fix this? Do I need to take it to a store?
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Go to http://www.t-mobile.com/sim, log into your account and enter the new SIM number or call 877-234-4299. I updated my SIM info online when I got my nano SIM in anticipation to getting the N6 and my N5 (with the new SIM card in a Sadapter adapter) was up within 10 minutes -- this occurred on a Sunday morning around 6:30AM.