Related
Hi,
I'm having a total nightmare. Over the past few days my handset has been a nightmare. I was out last Saturday, and dropped my phone when it was raining. When I checked the phone it seemed to be OK, but there was some water still on the battery when I woke up and removed the cover on Sunday morning.
The phone seemed to be working OK at the time, but over the week there have been 2 issues.
1. The hardware buttons stop working intermittently. At first, the Call Send and Call End buttons were the wrong way around, but then now they have totally stopped functioning. The volume keys no longer work also. (The standby button on top is fine).
2. Every so often, the phone will go crazy, and its almost as if someone is pressing the buttons. It keeps going into Quick Launch mode and switching to Airplane Mode, and also keeps dialing Voicemail by itself.
I've just ran through the troubleshooting on the T-Mobile site, and it ask "Is the indicator sticker white?" - Mine is red
I am then told I have voided my warranty.
When I got handset, TMOB asked whether I wanted insurance. I said No because I thought I had it through my bank (I pay like £6 per month for my account and one of the advantanges you can choose is mobile phone insurance)
For this reason, I declined to take out the T-Mobile insurance.
This evening, Ive checked my banks insurance page on the website and in the small print is states:
Phones which have a primary use for the making and receiving of telephone calls, SMS text messages and data. We do not cover PDA type devices. Please see the definition of mobile phone/phone in section B of the Policy Document. If you are unsure as to whether your handset can be covered please contact us
Section B:
Mobile Phone/Phone
Your handset and SIM card specifically identified by the IMEI number and mobile phone number. The handset must be your property or responsibility. Your SIM card will not be covered unless it was inserted into the SIM card slot of the phone at the time of the incident.
The handset must be a hand-held electronic device for which its main use is for the making and receiving of telephone calls, SMS text messages and data. We do not cover devices which have Windows Mobile®, Symbian OSTM, or Palm® operating systems or a similar PDA type of interface, whose primary function is of a business nature. The cover of handsets will be at our discretion, and if you are unsure as to whether your handset can be covered please contact us.
Now, its too late to take out the T-Mobile insurance and I am stuck with a handset which doesnt work.
I am fully aware this is my own stupid fault.
I've been trying to check repair websites, but they seem to claim with Water Damage, there is no certainty that they will be able to fix the device, and it might come back in a worse state than it was sent in.
Any advice that could be offered would be greatly appreciated.
Does anyone know whether you can pay HTC directly to repair your device? I've tried calling but they are now closed.
HTC does service but they are slow.
Try putting the phone in a zip lock with some white rice, this will dry it out completely.
You have probably damaged the electronics due to using it when it was wet, however I would remove the battery and try to dry it as best you can before putting power back to the unit.
once heard that you can get the red dot back to white with some bleach.
Never tried it though
nightlife31 said:
once heard that you can get the red dot back to white with some bleach.
Never tried it though
Click to expand...
Click to collapse
I heard HTC sued some people for trying that trick. so be careful!
As far as rain/water damage goes...the rice bag trick has worked for me in the past, as well as taking the phone apart and cleaning all the contacts, etc with alcohol.
My phone is in for repair (thankfully under warranty) at the moment, so i'm half feeling your pain.
Good luck!
Thanks Drag-on.
Thanks for the advise guys, will let you know how I get on
If it can start and operate, the device is probably able to be safe. At this moment, the moisture in the electronic board is shorting out. I would start with using a hair drier to dry out the moisture. Hot air it a few minutes and cycle this a few times within an hour should have the moisture removed. Hopefully, there are no residue left behind by the water that is 'conductive'.
For proper cleaning, I think the best is use either alcohol swaps or contact cleaner aerosol to clean the PCB boards, buttons.
Hope it will recover.
my topaz is having similar problems as mentioned by the OP but it didn't get wet ever. however the humidity has been on the higher side for last 2-3 weeks at this place, could that be the reason for this misbehaviour? the h/w keys (except for power button) and volume keys are not working at all as i make this post
!Aman! said:
my topaz is having similar problems as mentioned by the OP but it didn't get wet ever. however the humidity has been on the higher side for last 2-3 weeks at this place, could that be the reason for this misbehaviour? the h/w keys (except for power button) and volume keys are not working at all as i make this post
Click to expand...
Click to collapse
Have you tried placing in a bag of rice to draw the moisture out?
Not sure if humidity could cause this but it's worth a try.
Otherwise I would assume worn contact points.
i dont have any idea about "bag of rice" yet so didnt try. but i kept it shut down for the whole night and buttons are working right now. it could def be the moisture problem.
PS: so while trying out this 'bag of rice' thing, should i disassemble the phone first or just i've to keep it as such? and as i said it never got wet, would it be better to just use a hair dryer?
!Aman! said:
i dont have any idea about "bag of rice" yet so didnt try. but i kept it shut down for the whole night and buttons are working right now. it could def be the moisture problem.
PS: so while trying out this 'bag of rice' thing, should i disassemble the phone first or just i've to keep it as such? and as i said it never got wet, would it be better to just use a hair dryer?
Click to expand...
Click to collapse
The hair dryer can push the moisture around and cause more damage. Plus if its on heat, that too can damage something.
For the rice, just get a zip lock bag, put the rice in it then place the phone on top and seal the bag. No need to disassemble. The rice will draw the moisture out. I think a few hours would be suficient.
Glad you got it working again.
Bruce Inman said:
The hair dryer can push the moisture around and cause more damage. Plus if its on heat, that too can damage something.
For the rice, just get a zip lock bag, put the rice in it then place the phone on top and seal the bag. No need to disassemble. The rice will draw the moisture out. I think a few hours would be suficient.
Glad you got it working again.
Click to expand...
Click to collapse
thanks Bruce, i'll try the Rice method and till then i'll just keep it turned off with no battery inside.
Just a short update about using rice, obviously you will use uncooked rice. Also, if you have or can find the vacumn bags, put the rice and phone and battery in the bag and get as much air out as you. The vacumn will help in pulling the moisture out of the device, and of course the rice absorbs the moisture. I used this trick on a Moto Razr that had been completely under water while on. Powered down, removed battery, rice, phone, battery into ziplock vacumn bag, one day later...perfect condition.
none of the methods mentioned above worked, so i took it to HTC service centre and it turns out that the motherboard has to be replaced which is gonna cost around 160 USD.
!Aman! said:
none of the methods mentioned above worked, so i took it to HTC service centre and it turns out that the motherboard has to be replaced which is gonna cost around 160 USD.
Click to expand...
Click to collapse
Ouch!, you can get a new phone for that.
Sorry Bro....
Bruce Inman said:
Ouch!, you can get a new phone for that.
Sorry Bro....
Click to expand...
Click to collapse
yeah, and my warranty was over just a month ago. so its just unfortunate and my bad luck
Don´t panic
Thats´s ok, my Topaz have felt into a water, LCD haven´t works, SD slot have been destroyed.. I send it for guarantee, and they made it everything ok for free I get new button, new LCD and motherboard for free.. Try to send it
EDIT: woops, warranty ended.. Go, and make grave for your device
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
That didn't work for me, I had no option but to replace the touchscreen/gorila glass.
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
AirLancer said:
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
Click to expand...
Click to collapse
I have to admit, I cared litte whether or not this actually worked. I just wanted to toast it But it did work, so
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Lesiroth said:
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Click to expand...
Click to collapse
If it DOES indeed work on hot days, then it means the phone is not entirely dead. But I would suggest you do something less drastic first, such as the Glove Compartment method. No responsibility though
If you're trying to remove moisture, you could also try putting it in a baggie of crystaline cat litter (NOT the clay kind!) - this stuff is sold at a MUCH higher price as a way to save a phone from water damage, but it's the exact same substance. Does a great job removing moisture. It's the same sort of silica gel that's in those packets in medicine/vitamins that says "Dessicant - do not eat".
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
CybeRNerO said:
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Pretty sure that rice doesn't do anything, I don't know how that started as a suggestion, but its not better than anything else; its not known to be absorbant, but the silicon is.
I've tried the method but the right segment of the digitizer still doesn't work.
My biggest issue with regards to "lack of responsiveness" are the 4 capacitive buttons. Pressing the Home key is always hit and miss. I know I hit it all the time because I can feel the vibration feedback but it only goes to homescreen 50% of the time.
Will also be testing this out as soon as I have the spare time. My screen started acting up after I accidentally put my milestone in a small beer spill at a party Hopefully this will work out for me too!
Abazel said:
I've tried the method but the right segment of the digitizer still doesn't work.
Click to expand...
Click to collapse
Luckily for me, I was still under warranty, heh. Cause I had insurance. This is my second Droid this has happened to. Hopefully my replacement won't do the same thing.
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
decon89 said:
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
Click to expand...
Click to collapse
I feel I am on a cooking show
Well, depends on your over. Mainly I was trying to maintain a temp varying between 50-60 c. Mostly 50, but sometimes 60 to up the ante a bit and make sure things stay warm. 30 minutes at least. However, I have to say that I did this twice in 6 weeks, and after that the phone just died again, and I found my warranty card and sent it there to be fixed, and they fixed it, but ruined something else.
If you have the warranty card, take your phone and send it to them Someone told me the method worked and the phone has been good for quite a while, but most of us seem to re-experience the issue after a while.
I've been having these issues for a few days now too, and I think I know why. I've been using this Milestone for 4 months now, and I never had this problem until a few days ago. What I noticed yesterday was that after some acting up, the phone started working properly again. So I ran Touch Test. And I noticed that if I pressed really hard on the top side of the phone(where the logo and the ear piece are located) it started acting up again. My first impression was that the glue holding down the gorilla glass was loose. So I left the phone as usual on my night stand and then I tried the same thing with the pressing on the same area. Guess what? It didn't happen again. Now there seems to be no problem. So I tried to remember what happened yesterday before the screen started acting up, and I remember talking to my wife for a while when I was in my car. Yesterday was a pretty hot day and I was a little sweaty when I talked to her. Now since only that specific part with the earpiece was causing this issue(I tried pressing equally hard on other areas without any problem my guess is that the insulation between the earpiece and the touchscreen has been breached. Maybe because of all the sweat that went in there in time. You know the salt and acids in the swear are known to melt things, and poor quality glue is among them.
How to fix this? I do not know yet, but I do have a good idea that I'd like to share. I want to buy a screen protector foil, and put just a little band around the ear piece. That would probably lower my in-call volume, but since the Milestone is very loud anyway I hope it the quality of the calls won't be too much affected. After that I'll use it in normal conditions again and see if the ghosting happens again.
try completely formatting your SD CARD/PARTITION.
& then reinstalling using (FAT 32/EXT 2, 3, or 4)
sometimes traces from the previous ROM might interfare with touch codecs (maybe)
just trying to help. had similar issue & this is what i did.
bandroid842 said:
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
Click to expand...
Click to collapse
Thank you for that Solution.
It fixed the Issue of my friends MS without other problems
I'll have to try and the oven methode again. My phone has started to really act up again.
I've tried to install new roms, wipe ect. and it doesn't help with the screen.
Have anyone tried to replace the digiziter? They are pretty cheap on ebay
My milestone started freaking out just an hour ago. No more warranty here but I'm not brave enough to do the oven method. Had anybody tried the Rice alternative?
Hello Everyone,
I have been unable to find this information anywhere so I thought if anyone knows this would be a good spot for it. So a quick back story, my turbo took a dip in a hot tub for about 5 minutes. I put it in rice as quick as I could (about an hour) long story short it was completely dead unresponsive. I ended up doing a bunch of research and buying an ultrasonic cleaner, taking it apart and cleaning it soaking in 99% isopropyl. I did that several times and each time more functionality returned. At this point everything works perfectly other than wifi and bluetooth (presumably on the same chip). They are both permanently grayed out and cannot be turned on. I would like to know where physically the problem is before attempting anything further.
So can anyone point out the wifi, bluetooth and antenna for each on these pictures? I tried to post in pictures but it seems I cannot because I am a new user. I think you can copy and paste these into browser though or maybe someone else can post one in for reference. The first image is the back of the screen as well as the little cover that goes over the battery. The second is the motherboard.
granttrainingcenter.com/images/phone2.jpg
granttrainingcenter.com/images/phone1.jpg
Oh and while Im at it does anyone think there could be a software issue resulting from water damage like would I need to reflash some drivers or something?
All help is greatly appreciated!
Im going to try contacting motorola and ill update post if I have any luck
You should try flashing the software using rsd and doing a factory reset! Doubt Motorola will be of any help cuz u void the warranty when u take open ur phone and I don't think water damage comes under warranty!
Are you sure there is reason to believe this could be software related? I just finished rooting and getting everything set up, itd be a shame to start over.
Motorola was no help of course said its top secret. Is there no one out there with the electrical engineering or phone repair background to tell where the chip is from those pictures?
Nobody will know from those pictures - all of the IC's are hidden under the metal shields. Your best bet is to check out the FCC filing pictures of the phone, there should be some with the shields removed. If you can read any of the #'s start googling them.
Or find someone else who has taken high-res pictures with the shields removed, chances are they are out there.
Hi not many posts as always been a lurker. I recently changed 2 lcd's on 2 different phones. 1st one went fine, but the second on is just showing as if it has a smart case on it at all times meaning cant access the phones features. Tried a couple of troubleshooting steps but still no avail.
1. Different LCD on phone - still same fault
2. Removed proximity sensor - still same fault
3. tried darkening proximity let through on the glass - still same fault
4. Factory reset and cleared cache - still same fault
The customer did say this was playing up once she had broken the screen but though id tap into you experts knowledge to see if you had come across this before or what could i do to remedies this.
If i posted in wrong area appologies please advise where to post!
Many Thanks
Eddie
As far as I know, it senses magnetic fields in order to determine whether the cover is on or not.
I wouldn't think the magnetic sensor is in the screen, which it also doesn't appear to be.
I would look into troubleshooting there instead. Maybe try "resetting" it by putting a strong magnet to it? At your own risk, of course, though I wouldn't expect much to happen.
Replacing the sensor might be the only way out, and it's probably soldered to the board.
Foscot thanks for your reply, will look into this and see if i can get some results. Will post to confirm.
Foscot said:
As far as I know, it senses magnetic fields in order to determine whether the cover is on or not.
I wouldn't think the magnetic sensor is in the screen, which it also doesn't appear to be.
I would look into troubleshooting there instead. Maybe try "resetting" it by putting a strong magnet to it? At your own risk, of course, though I wouldn't expect much to happen.
Replacing the sensor might be the only way out, and it's probably soldered to the board.
Click to expand...
Click to collapse
Hi Foscot, a few updates, i noticed the liquid indicator is red so it seems that some damaged must of been caused there, mostly at the bottom of the handset. I cleaned with alcohol and the handset come to light and was working with full screen but then went back to its flip case state. i am thinking maybe changing the sub pba (if i can find one)
Thanks for your help
Will post updates.
lyncomm said:
Hi Foscot, a few updates, i noticed the liquid indicator is red so it seems that some damaged must of been caused there, mostly at the bottom of the handset. I cleaned with alcohol and the handset come to light and was working with full screen but then went back to its flip case state. i am thinking maybe changing the sub pba (if i can find one)
Thanks for your help
Will post updates.
Click to expand...
Click to collapse
Makes a lot of sense. Water shorted out the magnetic field sensor, which has caused it to always sense the flip case. New PBA is likely the only fix.
Make sure to keep me updated, it's quite interesting
Foscot said:
Makes a lot of sense. Water shorted out the magnetic field sensor, which has caused it to always sense the flip case. New PBA is likely the only fix.
Make sure to keep me updated, it's quite interesting
Click to expand...
Click to collapse
All good it seems, i doused in alcohol and gave it a good clean and charged over night now 100% battery with no flip case problem! sensor must be sorted ! going to give back to customer and hopefully all stays well. Many thanks for your help!
Hi. Interesting post. Can you tell me which part of the phone you cleaned with alcohol? Have the same problem with my p9 plus which thinks the flip case is on. Disassembled much of the phone and tried to clean it with paper and alcohohol but with no result. Also tried putting a magnet near the phone.
Update. Disassembled the phone and cleaned all the parts on the lower side of the phone including the board and now it works again.
Hey guys
I have a very strange problem with my Huawei P10
About 2 weeks ago, I noticed that two purple horizontal stripes are appearing in a 3-4sec sequence
Normally, I would immediately ask for a repair, but there's a thing which persecutes me: it only happens when I don't touch the screen for longer than 3-4sec
When there's a continuous contact with the screen (e.g when writing a message) nothing happens, everything is fine and dandy, but whenever I leave the screen for itself for 3 or more seconds (e.g when watching a movie), the stripes start to appear every few seconds, and continue until the screen goes dark or until I touch it again, but after touching it it still takes only a few seconds for the stripes to sequentially flicker again
Here's what I've tried so far (no result):
- safe mode
- factory reset
- cache partition wiping
- cord input deep clean
What may be the reason?
Hey.
It's 100% a board or Display issue. send it for repairs. but i believe maybe you've dropped ur phone. Anyways Huawei knows better.
Erfan_rv said:
Hey.
It's 100% a board or Display issue. send it for repairs. but i believe maybe you've dropped ur phone. Anyways Huawei knows better.
Click to expand...
Click to collapse
It's quite complicated
I once dropped it, but even after that, the previous LCD worked fine, there were no errors other than broken glass, so I guess we could exclude a board issue and lean toward your second option, as now that the LCD has been replaced, the fault occurs
What's more, I noticed that if I press the Home Key, and then put my finger in the bottom right corner and hold it, I can still use the whole LCD space without the flickering (I need to press the Home Key first so that it works after I hold my finger in the corner)
It's like the LCD needs to be in contact with your finger all the time to avoid that, which has led me to an idea: would a tempered glass solve that maybe?
fengels said:
It's quite complicated
I once dropped it, but even after that, the previous LCD worked fine, there were no errors other than broken glass, so I guess we could exclude a board issue and lean toward your second option, as now that the LCD has been replaced, the fault occurs
What's more, I noticed that if I press the Home Key, and then put my finger in the bottom right corner and hold it, I can still use the whole LCD space without the flickering (I need to press the Home Key first so that it works after I hold my finger in the corner)
It's like the LCD needs to be in contact with your finger all the time to avoid that, which has led me to an idea: would a tempered glass solve that maybe?
Click to expand...
Click to collapse
I can't really answer for sure but i believe if there's a Huawei service center in your city and you try to fix ur broken huawei, your wasting your time. Whatever solution u apply on ur phone its just gonna be temporary since u hide your problem and not solved it.
Erfan_rv said:
I can't really answer for sure but i believe if there's a Huawei service center in your city and you try to fix ur broken huawei, your wasting your time. Whatever solution u apply on ur phone its just gonna be temporary since u hide your problem and not solved it.
Click to expand...
Click to collapse
I still think (or should I say believe ) that there's a solution which doesn't involve another screen replacement
As for your "temporary solution" mention, I guess if I found one, it wouldn't be temporary, since the fault doesn't progress, it's been the same for a month or so when it first occured, which gives me another reason not to replace the screen and keep looking for other possibilities
I don't need a Huawei service center, I can replace the LCD myself (didn't do that the first time though), but it still involves spending money, whereas I've been looking for unpaid solutions the whole time; getting a new LCD is an extremity
fengels said:
I still think (or should I say believe ) that there's a solution which doesn't involve another screen replacement
As for your "temporary solution" mention, I guess if I found one, it wouldn't be temporary, since the fault doesn't progress, it's been the same for a month or so when it first occured, which gives me another reason not to replace the screen and keep looking for other possibilities
I don't need a Huawei service center, I can replace the LCD myself (didn't do that the first time though), but it still involves spending money, whereas I've been looking for unpaid solutions the whole time; getting a new LCD is an extremity
Click to expand...
Click to collapse
You can ask them to diagnose it and tell you about problem noone makes you pay for a lcd. And after reading your message over and over (And since i repair TVs and everything with electronics inside) i think it also can be your touch or display controller ic. Mostly it could be from touch ic since screen works fine while its in touch with something. But someone has to try your lcd or mb on a healthy one to make sure. which you can't do nothing like that. or do you?
@fengels did You bought original lcd, where can I buy it in good price?
I know this problem from older galaxy series like s5. The fix for this most of the time was disable auto brightness or higher the brightness on auto brightness. Don't know if this is the same problem, but it could be a try. Also don't know which cause this strange problem. Hope it can help you
Syco2oo5 said:
I know this problem from older galaxy series like s5. The fix for this most of the time was disable auto brightness or higher the brightness on auto brightness. Don't know if this is the same problem, but it could be a try. Also don't know which cause this strange problem. Hope it can help you
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No, it's a different problem, in the galaxy series the whole screen would flicker, whereas in my P10 it's only 2 horizontal stripes appearing in a 4-5 sec sequence whenever I leave the screen untouched for longer than 5sec
Playing around with the brightness doesn't solve that unfortunately, actually no in-device settings do, as I've tried almost every single option which is screen-related, like switching the eye comfort mode on, but still no result
The main reason why I'm still looking for an unpaid solution is that apart from this one error, the phone is like brand new, everything works fine
ok, so if I understad the problem shows up after you replaced the LCD display? So do you really think is more software related than hardware? I personally would send it to diagnose and repair.
DallasCZ said:
ok, so if I understad the problem shows up after you replaced the LCD display? So do you really think is more software related than hardware? I personally would send it to diagnose and repair.
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The thing is it didn't show up immediately, I had used the phone for some time with no errors before it first occured
Also, since the new LCD was set, I haven't done any physical damage to it, I've never dropped or sunk the phone
Since you guys mostly advise me to send it, I guess that's what I will have to do
fengels said:
The thing is it didn't show up immediately, I had used the phone for some time with no errors before it first occured
Also, since the new LCD was set, I haven't done any physical damage to it, I've never dropped or sunk the phone
Since you guys mostly advise me to send it, I guess that's what I will have to do
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While you were replacing screen, did you turn your device off and disconnect the battery? and i think cleaning all cables coming from LCD and related sockets on motherboard can help. Use thinner or alcohol and if you wanna use thinner be careful so it wouldn't touch anything except golden contacts. Thinner is dangerous and affects ur phone color and plastic parts.
Erfan_rv said:
While you were replacing screen, did you turn your device off and disconnect the battery? and i think cleaning all cables coming from LCD and related sockets on motherboard can help. Use thinner or alcohol and if you wanna use thinner be careful so it wouldn't touch anything except golden contacts. Thinner is dangerous and affects ur phone color and plastic parts.
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I did turn the device off, but I didn't take the battery off, since it's strongly glued to the phone's body, and I didn't want to damage it
Anyway, could not taking the battery off really be the reason?
As for cleaning, I did it by simply blowing out all the potential dirt, I'm inexperienced in thinner and alcohol cleaning
fengels said:
I did turn the device off, but I didn't take the battery off, since it's strongly glued to the phone's body, and I didn't want to damage it
Anyway, could not taking the battery off really be the reason?
As for cleaning, I did it by simply blowing out all the potential dirt, I'm inexperienced in thinner and alcohol cleaning
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I am not sure butbon some phones it damages screen. I've seen this on laptops. But anyways its done. Open ur phone and use alcohol. put 2 drops of alcohol on each socket and flat cable connectors and brush it with a soft brush. u don't want to bent any golden contact. It's last thing u can do to fix it without paying for hardware related stuff.
Erfan_rv said:
I am not sure butbon some phones it damages screen. I've seen this on laptops. But anyways its done. Open ur phone and use alcohol. put 2 drops of alcohol on each socket and flat cable connectors and brush it with a soft brush. u don't want to bent any golden contact. It's last thing u can do to fix it without paying for hardware related stuff.
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Well, will definitely try it then, but what alcohol? Does it need to be something specific?
fengels said:
Well, will definitely try it then, but what alcohol? Does it need to be something specific?
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Just regular alcohol that drug stores sell. for using on injection. sorry my English is awful.