Database Develop

Root, warranty, going back

Hello all,
I just come from the HTC hero and I bought the nexus one. My hero was rooted and it was nice, I ve seen tutorials to explain how to root the nexus one, but it seems it breaks the warranty. Is there a way to unroot the nexus one as we could for the htc hero?
If not, will there be a way soon guys?
Thanks for helping me, as I d lke to root the nexus one, but loosing the warranty is a big problem....do you have feedback on rooted nexus one sent to warranty?

I may be wrong, but i don't think that rooting breaks the warranty. It's unlocking the bootloader that breaks the warranty. That's two different things.
And as far as i know, it's quite easy to unroot, but it's almost impossible to relock an unlocked bootloader.

Please post in right section thanks.

mmm; ok, but can we install custom roms without unlocking the bootloader?

Nope, don't think so

You cannot install custom roms without unlocking the bootloader, and u cant unlock the bootloader without breaking the warranty. There are quite a few threads on this already, try search next time

Confused
So it is possible to root the nexus one without unlocking the bootloader? If so how..?

To root the phone or install a custom ROM, u need to unlock ur bootloader... which also means goodbye warranty

in order to root your phone you must unlock your boot loader first. so when you unlock your boot loader to root you lost your warranty.

You guys all say "goodbye warranty" as if HTC isn't replacing/repairing rooted Nexus's... This alone has been steering many people away from rooting the N1. I know 2 people that had rooted N1's and they both got their devices replaced by HTC and that doesn't count all the people posting here that have also been successful even though they have rooted phones.

I have rooted/unlocked my bootloader. Then I found that I had the dust under the screen issue. Contacted HTC they sent a replacement. I sent the phone in, restore to stock besides the bootloader being unlocked. They received it, inspected it, and that was that. My case was closed with no questions asked.

Unlocking Bootloader and Warranty Return

Just out of interest, has anyone unlocked their bootloader and then successfully had their device repaired under warranty?

Read this forum. It appears that people have better luck with a warranty repair instead of exchanging the device when the bootloader is unlocked.
http://forum.xda-developers.com/showthread.php?t=681723

I'm waiting to see how this works out for me. I sent my bootloader-unlocked Nexus in because I had dust under the screen. Also... I'm kinda sick of the unlocked padlock appearing on the screen every time I turn my phone on. I hope they relock it as I can root it without unlocking it anyway now. I'll let you guys know how it works out for me.

I opted for the swap when my Nexus One was acting up and my bootloader was unlocked and everything. After they received my old unit, I checked the status site and it shows: "Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.". They also took the hold off my credit card as well so I think everything is all good!

I sent mine in for repair with an unlocked bootloader and no problems.

Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.

rickytenzer said:
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
Click to expand...
Click to collapse
Hey Ricky was your bootloader still unlocked when you got your phone back?

Nope. Came back locked.

Just got my Nexus One back from HTC. It was bootloader unlocked, but I had installed ERD79 and had everything in the condition in which I originally received it. It came back with a locked bootloader and ERE27 (The 1st official OTA update.) I have now rooted it without unlocking the bootloader and am running CM6 RC1.

Would there be anyway to replace it, then get a fresh and new device?

whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!

ilostchild said:
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
Click to expand...
Click to collapse
I'm thinking the 2nd one.

HELP ME Please! Dead nexus one... no recovery!

I'm blocked on bootloader with S-ON, i can't use fastboot and there isn't a recovery installed on my phone... please can anyone help me?

Unlock the bootloader.

Solved via fastboot and unlocked bootloader...thanks! Is there a way to relock the bootloader?

Look up Blackrose bootloader mod in Development forum.

--__LoRiS__-- said:
Solved via fastboot and unlocked bootloader...thanks! Is there a way to relock the bootloader?
Click to expand...
Click to collapse
No way yet to relock the bootloader unless you have S-OFF. At this point, the only way to get S-OFF is to use an XTC clip.
Sent from my Nexus One using Tapatalk

efrant said:
No way yet to relock the bootloader unless you have S-OFF. At this point, the only way to get S-OFF is to use an XTC clip.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
care to provide more info?? this sparked my interest.

Speedmaster_102 said:
care to provide more info?? this sparked my interest.
Click to expand...
Click to collapse
What kind of info do you want?? If you want S-OFF on your N1, buy an XTC clip. There's a link in my signature.

Relocking the bootloader isn't needed. If you want to get rid of the padlock sign - flash Blackrose bootloader, it'll give you that and much more. Personally, I don't think there's a good reason to want to relock the bootloader.

Jack_R1 said:
[snip]
Personally, I don't think there's a good reason to want to relock the bootloader.
Click to expand...
Click to collapse
I agree with you, except there is one reason to want to re-ock the bootloader: to say that you can. Whether it's a good one, is debatable.

With the blackrose the guaranty is the same avoid??? The only reason is guaranty...

--__LoRiS__-- said:
With the blackrose the guaranty is the same avoid??? The only reason is guaranty...
Click to expand...
Click to collapse
As I said earlier, Blackrose does NOT re-lock the bootloader, so the warranty is still void.
Sent from my Nexus One using Tapatalk

For that your right so an experienced user would know to look in bootloader to see if the security is set to S-off but I bet you htc just check to see if there is a padlock (I say this because when I got mine repaired the guy didn't even seem to know what cyanogen mod was so I doubt they know about blackrose) so technically your warranty is void but you can probably get away with a repair anyway. Though this is pretty irrelevant because the nexus one has a 1 year warranty and the nexus one was no longer sold by this time last year so everyone's warranties should be expired by now.

Dude Random21 said:
For that your right so an experienced user would know to look in bootloader to see if the security is set to S-off but I bet you htc just check to see if there is a padlock (I say this because when I got mine repaired the guy didn't even seem to know what cyanogen mod was so I doubt they know about blackrose) so technically your warranty is void but you can probably get away with a repair anyway. Though this is pretty irrelevant because the nexus one has a 1 year warranty and the nexus one was no longer sold by this time last year so everyone's warranties should be expired by now.
Click to expand...
Click to collapse
I've said it before and I'll say it again: although unlocking your bootloader technically voids your warranty, based on users' experiences here and in other forums, HTC will still honor it, despite an unlocked bootloader.
By the way, some N1's have 2-year warranties, depending on where you bought it.
Sent from my Nexus One using Tapatalk

Ya I've herd of a few cases that the bootloader was unlocked and they got repairs anyway but I've also herd of some where they didn't so a 50 - 50 chance isn't that good, so it's better to put the odds on your side. Now the fact that some N1's had a 2 year warranty that I had no idea so thanks for the info.

[Q] Bootloader and Warranty

Most prob been asked a million times but I want to root my One but heard bad things about HTC and unlocking bootloaders. Does it 'fully' void my warranty for good and is there a way to root without touching the bootloader? (HTC site says 'May' but I've read fully by some people)
Also if I unlock my bootloader and then lock it (so it says relocked) does that still count as void?

recklesslife85 said:
Most prob been asked a million times but I want to root my One but heard bad things about HTC and unlocking bootloaders. Does it 'fully' void my warranty for good and is there a way to root without touching the bootloader? (HTC site says 'May' but I've read fully by some people)
Also if I unlock my bootloader and then lock it (so it says relocked) does that still count as void?
Click to expand...
Click to collapse
Yeah you'll lose DRM keys. I'll try to look for an exploit on this device once I get it. Will try to find a way to root without unlocking the bootloader.

I would advice against unlocking the bootloader,
A few months back i unlocked my HTC One X
Only done this i the phone was branded by the provider and i can't stand that.
Was not overclocking the cpu or any thing like that just wanted stock unbranded rom's
Any how unlocked it worked well for months then the screen came unresponsive just a thin strip half way down,
Phone still worked very well just need to turn it on its side to text.
Contacted HTC about this told them i unlocked the bootloader,
The minuet i said that you could tell i was not going to get any help,
Pointed out that the Dev site says
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty
Click to expand...
Click to collapse
Asked if they could confirm what claims would be covered,
Was advised non.
Asked why the dev site said "not all claims" yet when trying to claim you get told "no claim"
Got told to take it up with the dev site.
Few emails later i am still waiting for an answer or for them to update the site.
Asked HTC how much it would cost to repair the phone and was told "you don't want to know"
So got a new HTC One and want to unlock it but no need now as this one is not branded so i am happy with it locked.

Steven_belfast said:
I would advice against unlocking the bootloader,
A few months back i unlocked my HTC One X
Only done this i the phone was branded by the provider and i can't stand that.
Was not overclocking the cpu or any thing like that just wanted stock unbranded rom's
Any how unlocked it worked well for months then the screen came unresponsive just a thin strip half way down,
Phone still worked very well just need to turn it on its side to text.
Contacted HTC about this told them i unlocked the bootloader,
The minuet i said that you could tell i was not going to get any help,
Pointed out that the Dev site says
Asked if they could confirm what claims would be covered,
Was advised non.
Asked why the dev site said "not all claims" yet when trying to claim you get told "no claim"
Got told to take it up with the dev site.
Few emails later i am still waiting for an answer or for them to update the site.
Asked HTC how much it would cost to repair the phone and was told "you don't want to know"
So got a new HTC One and want to unlock it but no need now as this one is not branded so i am happy with it locked.
Click to expand...
Click to collapse
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2

eg1122 said:
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Surely if it says relocked then they know?
Sent from my HTC One using xda app-developers app

eg1122 said:
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I know you can relock it but if you check the Hboot it says "Relocked" and so they can tell if it has been unlocked before.

At least for the evo once you relock it says relock, but once you ruu it goes back to lock. Also on the evo forums we have a tool that customizes the hboot and u can make it say whatever u want. My phone is s off and unlocked yet it says locked and s on. So something like this can also work in case the ruu does not remove the relocked string. But I'm 100% positive it will. Furthermore simply locking and taking a ota will still display relocked.
Sent from my EVO using Tapatalk 2

Why would you tell them you unlocked the bootloader LOL?!?!?
Seriously? HTC WILL repair hardware issues covered that don't involve software. Many, many people have used their warranty despite being bl unlocked.
And as some1 above pointed out, there are ways to relock so HTC wont even know you touched the phone.

[Q] Any reason to re-lock & unroot, plus couple of noob questions

Hi - so I recently installed AR HD 11.5, but I'm wondering now that I've done that is there any compelling reason to re-lock the bootloader? What about un-rooting... any reason to do that after I've done what I needed to whilst being rooted?
Finally, a couple of noobish questions... 1) what's the difference between unlocking the bootloader & S-ON/S-OFF? I guess I was thinking they were one and the same thing, but some of the reading I've done imply they are in fact different things. If someone could please provide a brief explanation I would appreciate it. 2) why are some people concerned about being able to flash the latest OTA update if they have a custom ROM installed? I mean, won't any custom ROM pretty quickly catch up or even surpass the latest available OTA update? For example, that's one of the reasons I chose to go with AR HD because it's already using 4.2.2 instead of 4.1.2 that came with my phone.
Thanks in advance

Drvylyne said:
Hi - so I recently installed AR HD 11.5, but I'm wondering now that I've done that is there any compelling reason to re-lock the bootloader? What about un-rooting... any reason to do that after I've done what I needed to whilst being rooted?
Finally, a couple of noobish questions... 1) what's the difference between unlocking the bootloader & S-ON/S-OFF? I guess I was thinking they were one and the same thing, but some of the reading I've done imply they are in fact different things. If someone could please provide a brief explanation I would appreciate it. 2) why are some people concerned about being able to flash the latest OTA update if they have a custom ROM installed? I mean, won't any custom ROM pretty quickly catch up or even surpass the latest available OTA update? For example, that's one of the reasons I chose to go with AR HD because it's already using 4.2.2 instead of 4.1.2 that came with my phone.
Thanks in advance
Click to expand...
Click to collapse
1. sOFF permits various additional commands like fastboot flash etc.
In short you get even more freedom
Search on google :- ''why do we need to sOFF'' there is a link on ARHD blog that explains this in detail
2. The answer to your 2nd question is very simple.
To get back to full stock- as if you havent done anything to it(no root sOFF unlock etc.) So as to gain warrenty
Hit thanks if i helped you
Sent from my HTC One using xda app-developers app

prunzzz said:
1. sOFF permits various additional commands like fastboot flash etc.
In short you get even more freedom
Search on google :- ''why do we need to sOFF'' there is a link on ARHD blog that explains this in detail
2. The answer to your 2nd question is very simple.
To get back to full stock- as if you havent done anything to it(no root sOFF unlock etc.) So as to gain warrenty
Hit thanks if i helped you
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I did some more reading on S-Off as you suggested and it doesn't sound necessary or really worthwhile to me. As long as I can put a custom ROM on, as I've already done, then I don't see the need for S-Off as it sounds like it's just inviting trouble if you don't know what you're doing (which I admittedly don't).
Also, I don't see why anyone would ever want to go back to full stock. I read that even if you unlock and put a custom ROM on your phone that it is still covered under warranty and that it's up to the manufacturer and/or carrier to prove that the act of doing one of those things is what actually caused the phone to malfunction thus requiring warranty repair.

Drvylyne said:
I did some more reading on S-Off as you suggested and it doesn't sound necessary or really worthwhile to me. As long as I can put a custom ROM on, as I've already done, then I don't see the need for S-Off as it sounds like it's just inviting trouble if you don't know what you're doing (which I admittedly don't).
Also, I don't see why anyone would ever want to go back to full stock. I read that even if you unlock and put a custom ROM on your phone that it is still covered under warranty and that it's up to the manufacturer and/or carrier to prove that the act of doing one of those things is what actually caused the phone to malfunction thus requiring warranty repair.
Click to expand...
Click to collapse
90% of people have no need for s off...since HTC let us install kernels via recovery ...now barely any people need s off... I think in Europe it doesn't matter if you unlocked and etc..you're still covered... Here in the states ...they can be a holes

I used S-Off to convert my AT&T One software to Developer edition software, then returned it to S-On. Now running totally stock developer version software, eliminates AT&T bloat and hoping I get updates a bit sooner than I would have with AT&T version.

With S-OFF you can flash kernels from the phone. S-ON you would have to do it maunally via fastboot.
Sent from my HTC One using Tapatalk 4 Beta

Drvylyne said:
I did some more reading on S-Off as you suggested and it doesn't sound necessary or really worthwhile to me. As long as I can put a custom ROM on, as I've already done, then I don't see the need for S-Off as it sounds like it's just inviting trouble if you don't know what you're doing (which I admittedly don't).
Also, I don't see why anyone would ever want to go back to full stock. I read that even if you unlock and put a custom ROM on your phone that it is still covered under warranty and that it's up to the manufacturer and/or carrier to prove that the act of doing one of those things is what actually caused the phone to malfunction thus requiring warranty repair.
Click to expand...
Click to collapse
So you got the answer of your 1st question
Now the answer for 2nd one is very simple, though what you said about warrenty is right,
But still many times its always better to have a full stock for warrenty or replacement (by "better" i mean you dont have to prove anything to the service center)
Hit THANKS if i helped you
Sent from my HTC One using xda app-developers app

squabbi said:
With S-OFF you can flash kernels from the phone. S-ON you would have to do it maunally via fastboot.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Wrong I believe with updated HTC dev for the one...HTC unlocked that for us

Basically don't S off if you don't know what it does. It bypasses security checks and allows access to all phone partitions that if applyed wrong could brick your phone. Just flashing roms doesn't require s off
Example of mistake
Fastboot flash hboot recovery.img
This would brick your phone if you had s off, s on would deny write access!!
IF YOUR recive HELP FROM SOMEONE BE GRATEFUL AND HIT THANKS!!!
Sent from my HTC One using xda app-developers app

a box of kittens said:
Wrong I believe with updated HTC dev for the one...HTC unlocked that for us
Click to expand...
Click to collapse
Oh sorry. I was basing that off the One X. I S-OFF'd my One because I thought that without S-OFF I couldn't flash a kernel.
Sent from my HTC One using Tapatalk 4 Beta