Consistently crappy 3g speeds... - Nexus One Q&A, Help & Troubleshooting

Hey all, i've had my N1 for a couple months now, and am with t-mobile in the tampa bay area of FL (flex pay)... However, my 3g speeds are horrible. My average download is about 500 kbps, and upload is 200 kbps. It pretty much never goes faster than that no matter how good my signal.
I have flashed different radios, and none seemed to make any difference at all. I'm running CM6 RC1 right now with baseband: 32.36.00.28H_4.06.00.12_7.
What should I do? This is kinda sad considering I heard they were rolling out HSDPA in my area, but I still have completely horrible speeds.
Thanks,
-Adam

Just got off the phone with t-mobile support, and they were unable to figure out why I am getting such low speeds... Blah lol

I have the same speeds here (Madison/Huntsville, AL). I spent over an hour on the phone with Tmobile. Eventually she said she would schedule a technician to come to the area and measure network speeds. She told me I would be contacted in about a week to be informed how the tests turned out.
3 days later I get an email saying my trouble ticket was closed. No extra info. Just that they closed my ticket.
I'm beginning to lose my faith in T-mobile

Just installed the latest radio image: 32.41.00.32U_5.08.00.04...
I'll let you all know if it made any difference at all. I only get edge in my work building, so it's no use testing now.

These are roughly my average speeds on T-mobiles network since February on my Nexus. 700 down 500 up on a good day with an average of 5-600 down and 400 up usually.
I called Tmobile a few times then and more recently and they told me that was an acceptable speed for me on 3G and I should expect better speeds when the new backhaul is put into place in my city. (Cincinnati)

Alright, new radio I don't think made a difference... However, on my way home from work last night, I was running speed tests while driving, and in most places, I was getting 2 mbps+ down... This morning on the way to work, I ran speed tests again and was back to 500-600 kbps the entire way to work. I'm so confused.

Backhaul is overloaded and capping your speed.

Good news if you're in one of the below cities.
T-Mobile To Launch HSPA+ In 19 More Cities On July 21st
T-Mobile is set to launch HSPA+ in 19 more cities this coming July 21st, making for a grand total of 44 cities with HSPA+ service. T-Mobile has promised 100 major metropolitan areas by the end of the year and with the year halfway over, they are just about halfway there. We know many of you await news on your city, so rest assured as soon as we get another round of launch info, you’ll know exactly where to look for it! Now, someone talk to me about 42 Mbps??
* Austin, TX
* Baltimore, MD
* Birmingham, AL
* Cincinnati, OH
* Cleveland, OH
* Columbus, OH
* El Paso, TX
* Ft. Worth, TX
* Hawaii Honolulu, HI
* Indianapolis, IN
* Jacksonville, FL
* Kansas City, MO
* Louisville, KY
* Milwaukee, WI
* Minneapolis, MN
* Portland, OR
* San Antonio, TX
* Washington, D.C.
* Wichita, KS
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Related

throttling by tmo?

anyone feel like theyre being throttled by tmo? im in the socal region and i dont even have 500mB used for unlimited data. i think i read somewhere they will hold your speed back if youve used over a gig or two, but 500megs?
btw, i usually get >2mb/s, but recently have been getting .5mb/s..
No throttling in Dallas. I tethered my laptop to download a ~700 Mb file this past weekend (I don't usually do that, but I needed to). Still pulling anywhere from 2-4 Mb/s
Possibly network upgrades happening.
(Give them a call and find out)
Bandwidth can be throttled by the number of users, more users less bandwidth to go around.
I Just talked to a csr at tmo and if you have unlimited data with the nexus you will not be throttled OR capped.
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Sent via the XDA Tapatalk App
hopefully there are network updates/upgrades being done. this has been the case since friday.
yeah, it's not throttling. they would push you below 500 kb/s if that were the case.
in my city, 500 kb/s is the most we get on T-Mo's 3G.. oh well.
I use around 5 gbs a month, no throttling here
Wouldn't they just shut off your 3g and force you to use edge speeds?
coldchillen said:
hopefully there are network updates/upgrades being done. this has been the case since friday.
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Same issue here - Chicago area. Dropped calls, no service, Emergency calls only and lousy 3G coverage. On G1 and N1. Hoping it's an upgrade....
I seriously doubt t-mobile is throttle speeds. On ATT in la I pull down 2.5 mbps though.
btw are you guys on the android plan?
i doubt it... tmobile has half of the subscribers that ATT does and has just as good of a network... they have no reason to throttle people...
JHaste said:
i doubt it... tmobile has half of the subscribers that ATT does and has just as good of a network... they have no reason to throttle people...
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i would say they are better, they know they have android power users and treat us as such, not like childish data wasters like AT&T has done. They also have been recently updating their network that surpasses AT&T soon enough.
^agreed, their network upgrades makes my n1 worthwhile, also I've been with them for about 6.5 years because they're the cheapest and they've got pretty good customer service

[Q] G2x supports 14.2Mbps or 42Mbps? Conflicting info online.

I've found CNET's review states that the G2x supports up to 14.4Mbps HSPA+ (theoretical maximum) download speed. I've seen that on some other sites as well.
But I've also seen sites state that it supports up to 42Mbps theoretical maximum, which T-Mobile is currently rolling out in 3 cities (NYC, Orlando, Las Vegas), and more cities later in 2011.
Anyone know for certain? I was under the impression that the HTC G2 supports up to 14.4Mbps, the Samsung Galaxy S 4G supports up to 21Mbps, and now the G2x supports up to 42Mbps.
UNFORTUNATELY, the G2x only supports HSDPA 14.4/HSUPA 5.76. It seems kind of crappy that the best phone T-Mo has does not support the 21Mbps HSDPA that the Vibrant 4G does but that's life. It wouldn't cost them that much more to make the G2x a 21Mbps device like the Vibrant 4G but I have a feeling that they get a better deal from Samsung than from LG, just based on the line up of devices (Galaxy S aka Vibrant, Vibrant 4G, Galaxy S II). To me it isn't that much of a trade-off. T-Mobile doesn't have the backhaul in most places to support 21, let alone 42 but it is kind of frustrating that what is generally going to be considered T-Mo's flagship (what with dual-core and all) doesn't support at least 21Mbps.
At this time, the only device in the T-Mobile line up to support 21Mbps HSPA+ is the Vibrant 4G. I can tell you though, that after seeing 11.9Mbps HSPA+ on the myTouch4G, you really don't need it to be that much faster unless you're tethering and with the requirement of the new "4G" data plan that slow your speeds to currently unknown levels after 2GB of data transfer has been exceeded, you will blow through that 2GB quite quickly and be throttled to what I *assume* would be 384kbps downloads. Its a hunch and a total assumption. Who knows, they may do it by area and the backhaul they actually have to support that particular area.
Thanks for the unfortunate news. Yeah I agree it's a shame that their flagship device doesn't support at least 21Mbps. One less bragging point when my shiny new G2x arrives next week.
mapin0518 said:
Thanks for the unfortunate news. Yeah I agree it's a shame that their flagship device doesn't support at least 21Mbps. One less bragging point when my shiny new G2x arrives next week.
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i dont mind sense we dont have 4g yet and by the time we get it (eau claire,wi) there will be a quad core out lol
and for the 21mbps i dont think a phone has hit 20mbps on 4g yet (i could be wrong)
just because it supports it doesnt mean the network can handle it...
i will be happy on Monday when i get my G2x if it even hits 3mbps download
well the G2X in the T-Mobile store i work in was getting 5 to Mbps down on every run of speed test i ran on it. which is better then my N1 so i am happy. Plus there is always wifi for those things needed to be downloaded now.
it is a slight letdown but im not too worried about it. My area just got 4g a couple weeks ago. I had no idea until I actually noticed a speed increase on my g1. At that time I tested it with speedtest.net app and was getting 2-3mbps down ~1mb up. To see my g1 getting those speeds I was very impressed! A nearly 2 and a half year old phone getting almost the same speed as my low tier cable lan line . As long as I'm getting 5-6mbps down in my area, I could care less . 5-6 looks like a great speed to go with a great phone. I'm just tired of my g1 being the bottleneck for my internet on my phone. It hangs on the browser and dls WAY to much :/

POLL: UK 4G PLANS And Would You Trade 3G Ulimited Data? Nexus 5 on the Way

Just trying to figure out if anyone had a previous 4G LTE plan prior to ordering the N5 and if its proved to be worth it or Not. Being New to that whole side of LTE things. How much GB allowance do you receive a month and average use total.
I have a 3G unlimited plan on O2 which are rare lately since 3 network is the only network that doesn't unlimited DAT at me moment.
Now the nexus 5 is 4G ready in the UK is it really worth chasing a 4G plan yet or wait because 3g works quite fine at moment with hotspots everywhere. Cheapest 4g plan is around £26 for 1gb I think. I didn't even mention 500mb cors that's just silly to even consider on 4G.
Sent from my Nexus 7 using xda app-developers app
Sent from my Nexus 7 using xda app-developers app
In the same boat as yourself at the moment - (o2 simplicity with unlimited data)... Going to switch to giff-gaff (12 quid bundle) and wait it out and see whether 4G prices drop...
At the moment from what I can gather, EE have the monopoly coverage wise so hopefully when the competition kicks in prices will drop.
Certainly don't want to get tied into a long 4G contract at the moment to find high prices & crap coverage ruins the experience...
I'm currently on 3 with an iPhone 5. Going to stick with them if I get a Nexus 5. 2000 minutes, 5000 3-3 minutes, 5000 texts, Totally Unlimited data with unlimited tethering, and 4G at no extra cost in December, all for just £15 a month
As nellisere says, the best one for me is 3. 4g coming next month (very limited) and is cheap and reliable with excellent HSDPA coverage (left voda on my n4 after 8 months of crap service).
I'd look around
Sent from my Nexus 4 using xda app-developers app
4G isn't in my city yet so I won't be switching until that happens, obviously.
Three is the best for data.
Up to 20mb (10-15mb average) on 3G.
Truly unlimited for £12.90 a month.
And 4G will be free - no charge difference or plan changes.
Sent from my Nexus 4 using XDA-Premium 4
I think I'm going to leave Orange due to poor network coverage, and move to Three.
Nellisere - think I'll get that same plan that you're already on. is the unlimited tethering available for new customers do you know? I've looked on their website but can't find confirmation about that. Cheers.
Another vote for three from me, get great 3G (15 - 20 Mbps) and when 4G turns up it won't cost me any extra. Totally unlimited data as well, I recently used nearly a gigabyte while on holiday in Italy at no extra cost due to their "Feel At Home" deal.
Three is awesome
Sent from my Nexus 5 using Tapatalk
My dad is on Vodafone and barely gets any decent signal on his S4 and all so I can't expect any better. 02 simplicity has been awesome for me. Only capped once. I'm waiting to see what they do then 3 week brings completion. I was using the n4 before never really bothered much before.
Seems like 3 is the one to watch but is EE coverage that good. Cors its definitely too pricey for me.
Sent from my Nexus 7 using xda app-developers app
Does anyone know if, when 3 changes to LTE in December, will the change in frequency improve penetration into buildings? I had heard somewhere that this would be the case but not really found any info (not looked properly yet to be honest!) Just got my n5 today (a beast!) And want to take advantage of LTE when it arrives, as well as Google music... can't really do so just now as it uses so much data.
Tried a 3 sim but not much use in my flat as the signal is non existent... on virgin "unlimited" but capped after 3.5GB, would love the option to have truly unlimited, LTE would be a bonus ..
Edit: sorry for changing the subject a wee bit - I use approx 2-3gb per month, but that's with me being careful... don't use the phone that much for Google music, but would deff use it more if I had unlimited!
...sent from the Nexus 5000
I will probably stay on Tesco network for 4G (but only upgrade when they have 4G in my city) for only £2.50 extra. Three is tempting but who knows when they will have 4G in my area - I can't imagine Plymouth is anywhere near their top priority list. Plus, I must keep my phone number and it'd be quite a hassle to switch networks while keeping same number. Then again, unlimited data would be great. I don't use 3G that much at the moment as WiFi is faster but that would change with 4G so I would appreciate unlimited data then! I may switch but I don't expect there will be 4G on any network in Plymouth for at least another year anyways.
androidsnax said:
Does anyone know if, when 3 changes to LTE in December, will the change in frequency improve penetration into buildings? I had heard somewhere that this would be the case but not really found any info (not looked properly yet to be honest!) Just got my n5 today (a beast!) And want to take advantage of LTE when it arrives, as well as Google music... can't really do so just now as it uses so much data.
Tried a 3 sim but not much use in my flat as the signal is non existent... on virgin "unlimited" but capped after 3.5GB, would love the option to have truly unlimited, LTE would be a bonus ..
Edit: sorry for changing the subject a wee bit - I use approx 2-3gb per month, but that's with me being careful... don't use the phone that much for Google music, but would deff use it more if I had unlimited!
...sent from the Nexus 5000
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I'm also with Three but I have to disagree with their 3G and HSDPA being lightning fast. There have been numerous occasions where I have had no signal in Central London! Also, at home (I live in London also), I get a speed of 5-6Mbps on my iPhone 5.
That said, I'm hoping their signals and speed improve. I certainly can't complain for unlimited data and tethering for £15.
IdodgerI said:
I think I'm going to leave Orange due to poor network coverage, and move to Three.
Nellisere - think I'll get that same plan that you're already on. is the unlimited tethering available for new customers do you know? I've looked on their website but can't find confirmation about that. Cheers.
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Tethering free only on The One plan. Ie £15pm 12month contract, or £18pm on 30 day rolling. I'm on the former and have no complaints with 3.
Sent from N4 ?
I was once a happy T-Mobile customer for 24 months until September when I moved to giffgaff on the £10 goodybag. Wherever I was, I always seemed to have signal with T-Mobile, usually 3G or HSDPA most of the time.
Along with the great signal, my T-Mobile deal was simply brilliant: 600 minutes, 500 texts, Unlimited Internet and a free phone (a Wildfire S) for just £11 a month! It seemed however that T-Mobile did not care much for my custom as in the 25th month (after the 24 month offer) the price doubled to £22! I then quickly grabbed a PAC Code (surprisingly very easy) and switched to giffgaff.
However, since my Nexus 5 purchase, I'm looking for a 4G deal and Three is calling to me with it's '4G at no extra cost' promise. Can anyone on Three vouch for it's signal strength, stability and speed?
artturnip said:
I was once a happy T-Mobile customer for 24 months until September when I moved to giffgaff on the £10 goodybag. Wherever I was, I always seemed to have signal with T-Mobile, usually 3G or HSDPA most of the time.
Along with the great signal, my T-Mobile deal was simply brilliant: 600 minutes, 500 texts, Unlimited Internet and a free phone (a Wildfire S) for just £11 a month! It seemed however that T-Mobile did not care much for my custom as in the 25th month (after the 24 month offer) the price doubled to £22! I then quickly grabbed a PAC Code (surprisingly very easy) and switched to giffgaff.
However, since my Nexus 5 purchase, I'm looking for a 4G deal and Three is calling to me with it's '4G at no extra cost' promise. Can anyone on Three vouch for it's signal strength, stability and speed?
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No. As it's unlikely that we live, work and visit same areas as you. You have 7 days to cancel though. I've been all around London, Cambridge, Oxford and few other places and the only place that wasn't too good was Cambridge. Now and again you get a bad spot, but it's so small that it looks like a local issue with a mast rather than poor coverage.
Sent from N4 ?
Arturnip it depends on location so where do you live? Personally I live in Plymouth and everywhere I go apart from forde valley and manedon main road I have excellent signal, it is more reliable than Orange/t-mobile/virgin from my personal experience (cant comment on O2 but family on vodafone and it seems terrible) and much faster for instance at my place of work I get 20mb/s with <90ms ping on Three but on T-mobile I got 8mb(same as Virgin) and on Orange I got 2mb with high ping, glad I left Orange as it was one of the worst and the most expensive! Currently paying £8.50 a month for one plan at Three due to some deals added together (12 month contract) so very happy as its cheap as chips, extremely fast and can only get better with FREE (or close to it...) 4g! Shame its arriving sometime next year and not now .
I'm happy enough with Three's DC-HSDPA speeds
Switch to Three! There 3G speeds are nuts I get around 15Mbit DL and 5Mbit UL. They are rolling out 4G over the next year or so and will not be charging extra for it, meaning if you have a 3G unlimited data plan you will still have unlimited data with 4G.
Three are the only UK provider that will offer unlimited 4G with no extra cost, madness when you compare what EE are offering.
I'm happy with three.
Also on the one plan unlimited internet and tethering for £15 a month is a steal! (Includes 4G when available also).
All depends on there coverage in the places you visit most and people can't tell you on here. Grab a sim (even PAYG) and try it. Can always cancel.
Here is my speeds and I don't exactly live in a high populated area. (Nottinghamshire)
Sent from my Nexus 5 using xda app-developers app

[Q] Rooted 2nd Device - Terrible LTE Speeds

I sent my first device in. It was suffering from LTE problems (essentially it would never connect to LTE, and 3g was unusable as well). It's been replaced. The new device seems to be fine. Getting LTE everywhere, when i'm on spark I get up to 25mbps down - great! So I decided to unlock/root the new device. Went through the process, no problems. Now I'm getting terrible LTE speeds. Not more than 60 min ago in the same spot, i was getting 25mbps on LTE, now i'm getting 3mbps after unlocking/root. Any ideas what went wrong?
tetracw said:
I sent my first device in. It was suffering from LTE problems (essentially it would never connect to LTE, and 3g was unusable as well). It's been replaced. The new device seems to be fine. Getting LTE everywhere, when i'm on spark I get up to 25mbps down - great! So I decided to unlock/root the new device. Went through the process, no problems. Now I'm getting terrible LTE speeds. Not more than 60 min ago in the same spot, i was getting 25mbps on LTE, now i'm getting 3mbps after unlocking/root. Any ideas what went wrong?
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Test it at the same time tomorrow. Speeds are all over the map.
Internet has peak traffic during prime time TV hours.
mswlogo said:
Test it at the same time tomorrow. Speeds are all over the map.
Internet has peak traffic during prime time TV hours.
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Might have been a false alarm. Thank you.

[Q] T-mobile service in NYC 5 boros? And So Cal?

I'm on a grandfathered AT&T unlimited data plan. Also have a grandfather text and minutes plan. My monthly bill comes out to $65 give or take a couple dollars each month.
Now they throttle my data after 5gb of usage. I didn't mind too much before cause music streaming, e-mail, browsing, and etc still works fine when throttled. But I've been into watching Youtube heavily lately and been using Viral lite to set resolution lower. I also been streaming video from differ sources and the usage of gigs piles on quickly. I'm currently using the S4 and know once I get a Note 4 usage will be even more. I already border or pass 5gb always around three days to a week before the new cycle.
Being that said, I'm looking at T-mobile's "$80 Unlimited 4G LTE data" plan and it's enticing. Also includes 5 GB of tethering. So how is T-mobile's service in NYC area(5 boros and Tri-State) and in So Cal area which I travel to often? Are speeds as good as AT&T, is T-mobile service reliable? I'm pretty satisfied with AT&T service, but the throttling is becoming a problem.
Also reading about how AT&T locks the bootloader so tight, will getting a T-mobile branded phone be more worth it?
I'm actually on the $80 unlimited plan. I switched from at&t about two weeks ago and shared many of your concerns. I'm in SoCal and can say service have been above and beyond what I expected havimg had T-Mobile a few years back. Im getting 5 bars in so many places, from Los Angeles, to long beach, to Torrance, to Culver City. At home speeds are averaging 30 Mbps I live in Lynwood, ca in Culver City where I work I'm at about 50 Mbps. The only place I've lost service is in an underground parking garage.
You dont even have to ask man. T-mobile have no problem with coverage in big, midsize and small city! I have heard people use more than 100GB of data. I average about 16GB.
Thanks for the feedback. I asked one of my neighbors who has an S5 on T-mobile, and he gave the service nothing but praise. Looks like I'll be going with T-mobile. AT&T's prices and tactics have changed for the worst over the years.
yeah, in major metro areas, tmobile coverage is great; its the rural and country type areas that people say their coverage needs work on..
T-Mobile service in socal is reasonably good. I travel quite a bit for work (mostly LA, but Bakersfield to caliexico and out to Arizona runs my area)... LA has good service through most of it, and good speeds as well. Generally, I can top 5 megabytes a second on a weeknight at 1a. Malibu is generally terrible, though it's gotten better in the past few months. Long Beach is pretty good. Anaheim is generally good. Costa Mesa seems decent. From Riverside to Bakersfield, I'll maintain service about 85% of the time. Riverside to caliexico, maybe 70%. San Diego, no issues. Vista, up and down with every mile. San Clemente, much the same. Nothing on Ortega Highway, little worse than a friend's att phone. Palm Springs, good service. Into San bernardino, up and down. Up to big bear, crap shoot but generally terrible, same for Blue Jay.
Through to Arizona, pretty good service. Vegas, much the same. Drops sporadically for both of those, but longer drives.
Hope that helps a bit. I generally run about 40gb a month on average... Mostly tethering (I use a Linux laptop and it seems to bypass their reporting system. I used to ssh tunnel from Windows before that for the same results). I do it for work, downloading firmwares, case and site asset updates (terrible website that will burn 20mb for updating a few dozen items. Bad programming with no caching built in... 2mb parts list each time)
Note 2 for reference. Here as I debate the note 4, then needing a new extended zerolemon and so on.
Sent from my SGH-T889 using Tapatalk
Coverage is pretty good down in SoCal. I live in Riverside County and generally get decent coverage outdoors. There is an issue though with T-Mobile being unable to use their 700MHz frequency until KXLA gets off. The Note 5 Might be out then though...
Bloomington, CA. (west of San Bernardino)
I've tested roommates' S4, S5, and the lil red hotspot thing. Over 50mbs consistently.
Bye bye Verizon.

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