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Anyone else having trouble with their LTE reception? I just came from an iPhone 5 and fortunately around me the area is kind of blanketed in LTE but I have yet to get any solid connection on the One where as with my iPhone 5 it would lock on and get great speeds. I saw the LTE on the one pop in a couple times but just for a couple secs and even once long enough to start a Speed Test but then it "lost connection" in the middle of the test. I assume a PRL update is needed or at least I'm hoping its just a PRL update.
You practically have to be making love to the tower to get 4G to connect. And yes you are not alone.
Sent from my HTC One using xda premium
BrianBaker said:
You practically have to be making love to the tower to get 4G to connect. And yes you are not alone.
Sent from my HTC One using xda premium
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Hmm wonder if this is something that can be fixed via software, this is kind of bumming me out - this will be the one and only gripe I'll have.
D3luSi0n4L said:
Hmm wonder if this is something that can be fixed via software, this is kind of bumming me out - this will be the one and only gripe I'll have.
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I was a bit harsh...The phone is quite capable of grabbing an LTE signal..But in fringe areas is will not hold it.It will switch back to 3G..On the sensorly App it seems anything that is 0-2 bars will grab a signal but will drop it eventually..
But man when you are in 3-4 bars in dark purple this phone flys on LTE.
I'm pulling crazy far lte speeds
Sent from my HTCONE using Tapatalk 2
Yeah I was too on my iPhone 5 - like 30mbps download and 10 upload. I'll update this post when I get another chance to test it again I went ahead and did a profile and prl update.
Sounds like location. I am in Houston and 80% of the time its on 4G, I usually get around 15 to 25 down on 4G. Indoors It stays on 4G but speed drops to around 2
BrianBaker said:
I was a bit harsh...The phone is quite capable of grabbing an LTE signal..But in fringe areas is will not hold it.It will switch back to 3G..On the sensorly App it seems anything that is 0-2 bars will grab a signal but will drop it eventually..
But man when you are in 3-4 bars in dark purple this phone flys on LTE.
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This is a software decision.
For most networks, the decision to switch back to 3g would be wise. For most, LTE is blazing fast and 3g is usable. Switching back to 3g on the fringe of an LTE tower is a fine decision on say, Verizon. It also makes sense from a battery standpoint. There is no sense making the higher power LTE radio strain for a signal when there is a perfectly usable 3g one available to a lower power radio.
The problem is with Sprint, with Sprint, you want to hold onto every last drop of LTE because even the faintest, messiest, LTE signal is going to be faster than the 3g.
There will be a software update, I am fairly confident, that will change the values where the the phone gives up on LTE.
Felnarion said:
This is a software decision.
For most networks, the decision to switch back to 3g would be wise. For most, LTE is blazing fast and 3g is usable. Switching back to 3g on the fringe of an LTE tower is a fine decision on say, Verizon. It also makes sense from a battery standpoint. There is no sense making the higher power LTE radio strain for a signal when there is a perfectly usable 3g one available to a lower power radio.
The problem is with Sprint, with Sprint, you want to hold onto every last drop of LTE because even the faintest, messiest, LTE signal is going to be faster than the 3g.
There will be a software update, I am fairly confident, that will change the values where the the phone gives up on LTE.
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I was going to return the phone today but I'll roll the dice in hopes there is an update for this because in those "fringe" areas my Note II holds 4G and its only 2Mbps down and 1Mbps up but it's better than the 3G 28.8k it switches to..
I just hope when the area is covered by more LTE it'll even out..Happy to hear that about Houston which has more coverage that the One holds it's 4G better..This is what im banking on.
BrianBaker said:
I was going to return the phone today but I'll roll the dice in hopes there is an update for this because in those "fringe" areas my Note II holds 4G and its only 2Mbps down and 1Mbps up but it's better than the 3G 28.8k it switches to..
I just hope when the area is covered by more LTE it'll even out..Happy to hear that about Houston which has more coverage that the One holds it's 4G better..This is what im banking on.
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I'm smack in the middle of what is supposed to be a fairly saturated LTE area for Sprint (North Dallas, TX) and mine keeps switching between 3G and 4G with total data drops seemingly random and many times throughout the day. What's weird is often times, I'll go to use the phone and the 4G is there and 3 or more bars, and then as soon as I open an app that uses data the connection will drop. It doesn't happen every time, but way more than I can live with. I'm thinking about returning it to Sprint and going with AT&T instead. I just hate to have to hassle with it and pay more for less.
boomerod said:
I'm smack in the middle of what is supposed to be a fairly saturated LTE area for Sprint (North Dallas, TX) and mine keeps switching between 3G and 4G with total data drops seemingly random and many times throughout the day. What's weird is often times, I'll go to use the phone and the 4G is there and 3 or more bars, and then as soon as I open an app that uses data the connection will drop. It doesn't happen every time, but way more than I can live with. I'm thinking about returning it to Sprint and going with AT&T instead. I just hate to have to hassle with it and pay more for less.
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well,then i guess all I can hope for is some sort of update that helps keep 4G connected
Probably has to do with a minimum signal strength value to keep it connected to LTE and not search for a stronger signal. Hopefully there will be an update or a patch to fix this.
Darkendvoid88 said:
Probably has to do with a minimum signal strength value to keep it connected to LTE and not search for a stronger signal. Hopefully there will be an update or a patch to fix this.
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I just feel like not enough people are complaining about this issue and it'll just keep working the way it is now. Which would suck.
Through out my searched for the night I ended up at a tmobile website where they too were having the same 4G issues.. Maybe it is a design problem and not just software.
Sent from my HTC One using xda premium
"Bars" mean nothing, usually they only show strength of the cdma 1x (voice), not lte strength..
http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
Happening frequently
I have the same problem keeps switching from LTE to 3g constantly I think it is happening to multiple on sprint network idk about others http://www.gottabemobile.com/2013/04/26/sprint-htc-one-lte-connectivity-issue-in-select-markets/
BrianBaker said:
well,then i guess all I can hope for is some sort of update that helps keep 4G connected
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no problems here in fort myers. When i'm home it locks on 4g and screams at 25 down and 10 up
wranglerray said:
no problems here in fort myers. When i'm home it locks on 4g and screams at 25 down and 10 up
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That's helpful...with issues like this, especially at or near launch of a new device, it's always a question of device vs. network vs. software issues. I'm always skeptical that the device is the issue, especially on flagship models. I posted on a Sprint forum and one user said he took his phone back and Sprint swapped it for another HTC One and he's had no issues. Says he thinks it's some type of provisioning issue, which I am not too sure of. But he said he a similar issue with the Evo LTD (I think) and swapped and no more issues. There also was a Sprint rep that chimed in on the thread and advised me that an Vision upgrade had been made in my area yesterday and to update profile and prl and then power down for 3-5 minutes. I followed that advice but I'm still having issues. For reference, I'm in 75240 zip code.
---------- Post added at 10:00 AM ---------- Previous post was at 09:55 AM ----------
jcwxguy said:
"Bars" mean nothing, usually they only show strength of the cdma 1x (voice), not lte strength..
http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
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Yeah, I think most of us that have been around a while realize that. I could care less about the bars. Hell, I hardly even talk on the phone. What I need is Data to work, consistently. I don't even care if it's 4G if a decent 3G is available and would provide a consistent connection. Well, yeah, I would prefer it be 4G. The selling point for Sprint right now is their prices and unlimited Data. When you factor in that they are really trying to upgrade their network to compete with the other big 2, and are oriented towards customer concerns at the moment, it makes them appealing. But they got to get the data consistent, especially in large markets like Dallas, TX, or they are just going to keep on churning customers. I just switched to them from Verizon as I was at the end of my contract and was a bit tired of Big Red's bullying, but I have to hand it to them, their network is fantastic. I might be going right back to them, or take a chance on AT&T, which I switched from to Verizon a couple years ago.
So I'm in a major metropolitan area and have been using Cricket for quite some time (since they were AIO).
I've had a few phones over the year and they all got pretty decent reception and good speeds of 4-8mbps.
My z3c regularly has very poor LTE reception and my data speeds are typically around 0.5mbps or less with the US firmware. I tried switching to the latest UK firmware and managed to get 1.2mbps down at one point but still am mostly getting around 0.5mbps or less.
I'm using the APN settings on Cricket's site...so, any ideas? This is a major bummer cause I'm just making it through a day with less than 2 hours of screen on time.
Edit: A few more details. 100 or above dbm when on LTE. I tried toggling it off and get around 70dbm on 3G. Also, 3G speeds are almost that of LTE, which isn't hard given how incredibly slow the LTE it being.
Edit2: For anyone who has this issue, I was on the US firmware when I get the phone (from someone who bought it from the UK). Flashed UK firmware and it didn't help. Last night I flashed back to the US and it's working normally. Go figure!
I'm not the only one getting the b.s service right? I have unlimited high speed LTE and see the image for what I get with 3~4 bars of LTE I've had this problem since my s4 and note 3 and now on note 4.
Have you tried a new SIM?
I get this sometimes too on the tower by my house. It is super fast on some towers but others have speeds like you are showing.
Yea. Sometimes it shows good reception and then I get nothing. What helped me at work is getting that signal booster. You can get it at a local T-mobile store for free. ($25 deposit? Don't remember)
This thread talks about the cell spot router and the signal booster:
http://forum.xda-developers.com/showthread.php?t=2975376
Honestly, I've never had better service, however.
It's a speed test issue not a service issue. Had the same thing tried a different test and fixed it.
Sent from my SM-N910T using XDA Free mobile app
Not a speed test issue, I know by now T Mobile is a pretty good liar about there LTE coverage. Here's a speed test done at home the previous one was at school. Also I was a sprint member before and there 3G was quicker then T Mobile 4g ( not lte). Also if you guys flash a AOSP rom you'd see what your service signal actually is. (I'm stuck on TouchWiz because of wifi calling) I get no bars at work because of environment, can't blame T Mobile for that.
Also another noob question if I have bars but no Internet why can't I call or text? Aren't those bars for voice and text?
I take some issue with your wording of this. T-Mobile's service is not fake, and they don't lie about anything. You have to understand that EVERYTHING on a mobile device is subject to far too many factors for me to name, and everyone will have a different experience. Just because you have not had a good one doesn't make their service fake or them liars. There is no "best carrier", other than what's best for YOU. If you had a good experience with Sprint, go back to them. I hate Sprint, and I'll never have them again. I've had great experiences with T-Mobile, and it continues to get better for me under John Legere's captaincy.
Also, for the record, speedtest.net is not a definitive test.
I'm not saying sprint is better but it's ridiculous how anything but lte is good on TMOBILE most of the time 4g or edge on TMOBILE time out can't even load a simple page. They don't cover a lot of what they say on there map for LTE and most of the time I don't get speeds I'm told to get even when my phones are indicating LTE with more then enough bars. Also why do the signals change when I'm on AOSP? I get what AOSP is saying LTE speeds when indicating LTE. I don't have to do a speed test to tell me if I'm getting good Internet speeds my phone also indicates it on the top left of what it's using and sometimes LTE is really good but most of the time it's pretty unreliable and slow.
To argue T-Mobile's side. I get H+ in areas at work that my Verizon note 3, whether on Verizon or T-Mobile got no service, and it speed tests a very usable 5mbps. It will get even better with band 12 turned on.
I wish I got that, I get around 25~100 kilobytes
I never see anything above 3-8 mbps , one time i saw 20, but that was one time.
Even I get 25+ now and then but never stable and most of the time on b.s h+
Ive had the same issues but what i found is that i have to switch or force my phone to 4g for a while and then back to LTE. On LTE there are times where i will be 20+mbps down and then ill be at less than one in the same building. What i did is force it to 4g and it was actually faster. I dont know why this helps it but it has for me. I then switch back to LTE whenever i seem to remember to switch it back. I called tmobile and they had be turn off the phone for a few minutes and then turn it back on and at the time, it fixed the issue but i havent been able to get that to work any other time.
Didn't even see this when I made my thread. I've been about a month now with worthless service on T-Mobile. Whole reason I left Verizon for T-Mobile is because I got service at work where I stream Netflix, Pandora, etc. Now I can't even do that. I get H+ in my work building.
I have -58dBm signal strength usually which shows as full bars and I can't even load web pages. Get random bursts of slightly alright speeds which quickly goes away. Usually 1mbps down. Was getting 5-6mbps down. Now I really get .18 Mbps down or less.
Sprint has zero signal at work but Verizon does. Pisses me off I left Verizon for T-Mobile when I don't even get the service I did anymore. They always tell me everything is fine too.
Sent from my SM-N910T using XDA Free mobile app
Tmobile working great here.
Yup and every time you call me "tower us being worked on" good one.
Signal at location
Attempting to run speed tests
Finally runs
You can't tell me this isn't pitiful. That is good signal. Should be able to be usable. Hell on Verizon with 3G same spot I used to be -90 and worked fine.
T-Mobile used to work here, not sure what happened.
Sent from my SM-N910T using XDA Free mobile app
Working great here.
I get anywhere from 25-65 down where I live with T-Mobile and I'm not in a major city what so ever
I live in Louisville Ky and im experiencing very slow lte. I did a speed test and my 3g is 2-3 times as fast as lte. Anyone else getting very slow lte speeds or maybe know whats going on?
chris6278 said:
I live in Louisville Ky and im experiencing very slow lte. I did a speed test and my 3g is 2-3 times as fast as lte. Anyone else getting very slow lte speeds or maybe know whats going on?
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call tmobile, maybe they are having issues locally
me too!!
chris6278 said:
I live in Louisville Ky and im experiencing very slow lte. I did a speed test and my 3g is 2-3 times as fast as lte. Anyone else getting very slow lte speeds or maybe know whats going on?
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Holly hell!!! Finally someone who lives in my city, I also get horrible LTE speeds...the most I get is 23mbmb...on 3g I get 25-30
Are you on the new 5.1 radio or older 5.0.1 radio? I was on the new one and my lte was horrible but flashed the old one back and they are alil better, still not great
jamescable said:
Holly hell!!! Finally someone who lives in my city, I also get horrible LTE speeds...the most I get is 23mbmb...on 3g I get 25-30
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whats horrible with 23mbps?? doesnt matter if you upload speeds are faster, 23mbps download speeds are very FAR from horrible.
what are you using to test your speeds. I use Speed Test. I get 30.31 mbps down and 24.51 mbps up in Eagan MN. This on the new M build with the 95R radio. You may want to try a different server if you are using Speed Test. Other wise it could be a problem in your area.
Perhaps LTE is loaded.....but wow complaining about 23mbps haha
PunishedSnake said:
Perhaps LTE is loaded.....but wow complaining about 23mbps haha
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Well, on Tmobile in pdx area, I got 60+ Mbps on 5.0.1, but *only* 23 Mbps on the 5.1...D build, but going to the proper 5.1...M build I am back in the 60 Mbps range, so I would say that 1/3 speed is terrible.
arvonn said:
Well, on Tmobile in pdx area, I got 60+ Mbps on 5.0.1, but *only* 23 Mbps on the 5.1...D build, but going to the proper 5.1...M build I am back in the 60 Mbps range, so I would say that 1/3 speed is terrible.
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Without speed test no one would tell the difference lol
M is meant for tmo so of course its optimized for tmobile networks.
While on D I did not speed test so I didn't notice any speed difference.
Maybe I'm not going crazy! I'm having the same issue in Louisville, KY. Before 6 in the morning, I can manage close to 10Mbps, which is fine. After 6 in the morning, I'm lucky to get 2Mbps, often below 1Mbps. It's bad enough that I can't even stream music on Google Play when I go jogging. And, this is in a populated area in the interior of Louisville.
I'm on the 5.1 radio, but I've been having problems all month long even on my 5.0.2 radio.
Like you, my network actually runs faster in 3G than it does in LTE. I'm considering switching over the StraightTalk next month if the problem persists since I'm only getting 3g speeds at best anyways.
By the way, I'm on a Nexus 5, not the 6. So, it's not phone dependent. I just happened to stumble across your post while researching.
Does anybody know why my data on the nexus 6 is so slow only time it's decent is in the early morning hours like 2am 3am etc but I know you're gonna say well maybe the network is congested no every other phone I have gets decent speeds all day even my sons Alcatel one touch which is a hspa phone my hspa speeds are faster on my nexus than LTE, my Z3, unlocked droid maxx and lg g2 all get almost 30mbs down and bout 15up while my nexus maxes out at like 2mbs down and 8mb up. I'm on 5.1 stock unrooted
A pic of my speed test results
snoopy1e11 said:
Does anybody know why my data on the nexus 6 is so slow only time it's decent is in the early morning hours like 2am 3am etc but I know you're gonna say well maybe the network is congested no every other phone I have gets decent speeds all day even my sons Alcatel one touch which is a hspa phone my hspa speeds are faster on my nexus than LTE, my Z3, unlocked droid maxx and lg g2 all get almost 30mbs down and bout 15up while my nexus maxes out at like 2mbs down and 8mb up. I'm on 5.1 stock unrooted
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your apn or congestion?
snoopy1e11 said:
Does anybody know why my data on the nexus 6 is so slow only time it's decent is in the early morning hours like 2am 3am etc but I know you're gonna say well maybe the network is congested no every other phone I have gets decent speeds all day even my sons Alcatel one touch which is a hspa phone my hspa speeds are faster on my nexus than LTE, my Z3, unlocked droid maxx and lg g2 all get almost 30mbs down and bout 15up while my nexus maxes out at like 2mbs down and 8mb up. I'm on 5.1 stock unrooted
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Do you have the Unlimited LTE Data plan?
I've had this as well. I'm on T-Mobile in Phoenix Arizona. When I'm out and about, I'll run speed tests and range anything from .50 Mbps to 4mbps download speeds on LTE. Well, that's assuming I can even connect to data. Usually just get the ! instead.
Yes I have unlimited LTE
I'm on unlimited. When I sideloaded the 5.0.1 D OTA update my phone was fast. When I switched to the 5.1 M update it slowed to down a lot. I flashed 5.1.1 T-Mobile update and it's still slow. It doesn't matter the time of day or server. It's just slow. Right now I'm on 5.1.1 unrooted. I'm thinking about flashing the 95R radio from the 5.0.1 update and see what happens.
Edit: My 3G is faster than my LTE. My Nexus 5 is fast.
dhollis72 said:
I'm on unlimited. When I sideloaded the 5.0.1 D OTA update my phone was fast. When I switched to the 5.1 M update it slowed to down a lot. I flashed 5.1.1 T-Mobile update and it's still slow. It doesn't matter the time of day or server. It's just slow. Right now I'm on 5.1.1 unrooted. I'm thinking about flashing the 95R radio from the 5.0.1 update and see what happens.
Edit: My 3G is faster than my LTE. My Nexus 5 is fast.
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That's exactly my problem slow LTE, 3g is faster but I haven't gotten 5.1.1 yet
simms22 said:
your apn or congestion?
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My APN is the fast.T-Mobile.com APN that came with the phone I deleted all the other apns
im having a weird data issue too. connectivity on lte and wifi or both erratic after updating to 5.1.1 last night. going to wipe it this am and see if that fixes it.
Same here.
Since moving from my Note 3 (16 to 20 Mbps down) to my beloved Nexus 6 I am getting horrible speeds. This morning a little more than 1 Mbps. I put in a repeater to see if that would help speeds, but no. I was just assuming that I was on an oversold tower. I AM on the unlimited plan. I have also been wondering if I am throttled. I go to my father in laws house and I have gotten 50Mbps down on this Nexus. I would like to add that I don't think it is the phone. I used an adapter and put my nano Sim back in my Note 3 and got the identical results. So it leads me to look at my service being cut or my tower oversold.
Something is wrong with my APN I use the stock APN that comes on the phone it's slow but there is also an APN for metro PCs if I use that one it's get like 10mb down and up maybe I need the stock T-Mobile apn